Westfall Roofing

8 of the 38 one and two-star reviews we hold, most recent first.

• 1 out of 5Melinda Wilson2 months ago

  This company placed gutters on my roof. The way that they angled the gutter caused shingles to pull up. I asked them to adjust the gutter and give me an estimate on fixing the roof. They gave me no estimate and started immediately …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Melinda, thank you for your feedback. We’re sorry to hear you feel this issue was not handled the way it should have been. Clear communication and follow-through matter, and we understand your frustration based on the experience you described. We will reach out to you directly to ensure that you receive the proper resolution.

• 1 out of 5Timothy Langan4 months ago

  UPDATE AFTER BUSINESS RESPONSE: This was not a disagreement about concealed conditions. The issue is that no additional cost was presented or approved before the work was performed. The repair was completed on March 9, and I was first notified of any additional charges on March 11, after the job was already finished. That timeline is documented in your own text messages and emails. There is no room for interpretation. Your contract states that adjustments for concealed conditions require notice to the customer. That did not occur prior to completion, and no change order was agreed to before the additional work was performed. Your response also does not address the email presenting two “options”: pay the disputed amount, or face a significantly higher retroactive charge for work already completed, work that same email described as a “courtesy.” That sequence speaks for itself. This is why I raised concerns about how the billing and change-order process was handled. I stand by the documented facts in my review. Westfall performed work I did not approve in advance, billed me after the fact, and told me my “options” were to pay for work outside the agreed scope or face a much larger retroactive charge for work they had already completed and previously described as a “courtesy.” I ultimately settled to close the dispute, but I do not believe the additional charges were handled properly. I hired Westfall for a roof repair at a fixed price of $1,175. The signed scope included wood repair, flashing repair, stucco work, and up to one sheet of plywood. Feb 28: I was told there would be an additional charge for stucco, even though stucco was included in the signed scope. No agreement was reached, and the crew left. March 9: The repair was completed. No additional costs were presented or approved before the work was performed. March 11: I received a text stating additional issues were found and that an added charge and change order were needed. This was the first time any

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Tim, thank you for taking the time to share your feedback. We regret that this repair experience did not meet your expectations. On repair work, roof repairs can occasionally reveal concealed conditions once work begins, and when that happens, the scope, materials, and labor required can change from the original estimate. Our intent is always to complete the repair properly and communicate any necessary adjustments as clearly as possible. In this situation, we understand you disagreed with the handling of the added work and related billing. While we may see certain parts of the timeline and scope differently, we do recognize that you were unhappy with how the additional charges were communicated, and we worked with you to bring the matter to a resolution. Westfall has built its reputation on standing behind its work and treating customers fairly. We take concerns like yours seriously and use them to improve our communication and documentation processes.

• 2 out of 5Jayem B.9 months ago

  We selected Westfall Roofing to do our roof based on the wonderful Google reviews. If we were just talking just about the roof job itself, I would give them five stars. HOWEVER, ours turned into a 4 mo. long frustration! 1) We previously had installed brand new skylights by another company. When Westfall was removing our old roof, the crew scraped too aggressively and too close to one of the skylights and shifted it out of position, which then broke the drywall inside, and VOIDED the new skylight warranty! 2) In trying to fix the inside drywall from the outside, WITHOUT our permission, this crewmember actually FULLY removed the skylight! We were utterly shocked and furious not knowing what further damage this did to the skylight and its seal. Needless to say the drywall work had to be done from the inside and it took about a month to get a person here to do it. 3) When the crew was removing their equipment from the roof, they lost control of their air gun and it’s bronze attachment swung outward off the roof and then back, breaking our front dining room window! Once again our supervisor contact was inconsistent with callbacks, and when we finally reached him, he kept saying none of the window places would call him back. After several weeks of this, we took it upon ourselves to get it fixed. We made one phone call and the window guy came the same day, measured it, and replaced the broken dining room window. If someone doesn’t call you back after day one, call the second guy; if they don’t call back the next day, let the client know on day three. Ridiculous to wait 3 to 4 weeks for this to get fixed! 4) Westfall was to repair our chimney, but they did not communicate well with their stucco guy re. where the stucco should stop, so the the stucco guy brought the stucco up too high and then Westfall had to saw it back down to make room for the metal chimney top attachment, as well as cut out a new vent. This created a huge white stucco dust cloud that went over all t

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Jayem, we are sorry to hear about the multiple issues that extended your project timeline and the frustration this may have caused you. We take full responsibility for the poor communication and inconsistent follow-through that added to your stress. Please call our Customer Success Manager at (813) 466-9673 so we can discuss how to make this right.

• 1 out of 5J ShottsEdited 11 months ago

  Unresponsive & Unprofessional – Paid in full, but they won’t return calls or emails to finish the job. Roof inspection (included in contract) was incomplete because the inspector didn’t bring tools to access the attic. Insurance requires …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback - I truly apologize for the frustration you’ve experienced regarding the lack of communication and the incomplete roof inspection. Your concerns are completely valid, and I understand how important it is to have these issues addressed promptly. We will have the team reach out today to ensure your concerns are addressed appropriately.

• 1 out of 5Skye11 months ago

  WORST EXPERIENCE EVER. We have owned rentals for well overc15 years and I would never hire this company again. Fly by night- fairly sure this is a contracted OUT organization without the experience or organization to pull it off. They said …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Skye, we are unable to identify you or your project address. Can you please call me directly to resolve this matter? 813-466-9673

• 2 out of 5roger B11 months ago

  I used westfall after hurricane Milton. My roof needed replacing. All went smooth in processing and with insurance except I was clear to not damage or destroy my solar heating system. Well, it was thrown away and my pool motor was disconnected. After back and forth I was told that my heater would be replaced at no cost. I have voicemails and texts. Also, please note that the trim soffits being replaced are not covered. Also the wood sub boards are not covered. I ended up paying for those plus over $7000 for my heater that was thrown away. Had I known it would not be included I would have just canceled the heater. I ended up paying almost $14,000 out of pocket on my insurance claim. That is a ton. It took 2 months for my heater to be replaced . I feel jaded but my time is very valuable. I am a man of my word in business so I would unfortunately not recommend them unless you are super vigilant with your contracts. The roof itself looks fine.

• 1 out of 5Jacquelyn Miller11 months ago

  On 2/8/25 I signed a contract with Westfall roofng for a metal roof installation. After several different companies came out to provide estimates I chose to sign a contract with Mike from Westfall Roofng. This contract included total roof replacement, gutters and soffit including plywood tear out of original soffit and replacement of any fascia.When the process of our roof replacement was started, the guys that were on the job were sitting in our lawn chairs in our back yard drinking alcoholic beverages. We later confirmed this by finding a Modelo beer in an orange glove inside one of my hanging plants in the back yard. When we presented this to a supervisor, Buddy, he reported that this is not something that they allow and took the bottle with him. We also sent pictures to Buddy and my husband walked the perimeter of the home with him addressing concerns in the wood along the fascia that we were told would get fixed with the gutter install. This was never addressed again. After the roof was installed, we found a handful of nails in our yard, and a family member visiting us got a nail in their tire from our yard. We also found that our vent for the microwave was not connected properly and had it fixed by another company.When the Soffit and Fascia were scheduled, the plywood was not replaced/removed under the soffit but left to rot and mold under the new soffit as the new soffit was placed over top of it. The gutters were installed, but the pitch was incorrect and accumulated rainwater in the corners not allowing for proper drainage, they also damaged the drip edge of our roof during install of the gutters. We spoke to about 5 different "supervisors" (Chaz, Nolan, Buddy, Brian, Trent) and had several people out to our house. There are multiple issues that need to be addressed, and this company lacks the ability to address our concerns from day one. I do not recommend this company. They lack respect for their customers homes and are completely unprofessional in their

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Brandon Rathbone11 months ago

  If you have people driving your company trucks, you need to make sure they are obeying the rules of the road. Whomever was driving at the light off Bellamy Brothers and state road 52 in Pasco county at 5:20pm needs to have their license revoked. They decided they didn't want to wait in line at a backed up light, and cut into the turn only lane, in order to force their back back in, further up at the light. That's rude, and a danger on the road.

• answering questions187
• attention to detail160
• courteous staff85
• estimate76
• new roof installation38
• efficient crew34
• fascia repair27
• installation team25
• metal roof installation17
• shingle roof replacement6

14 more of the 441 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Sheila Romanoa day ago

  From my estimate appointment with Todd to Melissa always keeping me updated on the process to Juan making sure our roof replacement went smoothly and on time, I cannot recommend them highly enough. The crew worked nonstop and finished in one day. They did not leave any debris behind and our new roof is beautiful. Thank you!

• 5 out of 5Skyler Sculco2 days ago

  Quality work, on time, and professional!

  Reply from the business

  Skyler, thank you for the 5-star review! We’re glad to hear you were happy with the quality of the work, our timeliness, and the professionalism of our team. We truly appreciate you choosing Westfall Roofing!

• 5 out of 5John WielandEdited 3 days ago

  Very professional. Cleaned the yard throughly. Very satisfied and will recommend to others.

  Reply from the business

  John, thank you for the kind review. I’m glad the team delivered a professional experience and left your yard thoroughly cleaned when the work was complete. We appreciate your recommendation and thank you for choosing Westfall Roofing.

• 5 out of 5Henry TonEdited 3 days ago

  Excellent job. Excellent clean up. Fast and look really good. Thanks Westfall.

  Reply from the business

  Henry, thank you for the kind words. I’m glad the team worked efficiently, delivered a great-looking roof, and left everything clean when the job was finished. Thank you for choosing Westfall Roofing.

• 5 out of 5Stephanie Baglio3 days ago

  Great experience and reasonable pricing

• 5 out of 5Jerry Keith4 days ago

  Working with Westfall roofing was an enjoyable experience. They kept us informed on the progress of our shingle roof replacement and we’re always available to answer our questions. The installation took place sooner than expected and was …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Melissa Azevedo4 days ago

  My experience with Westfall Roofing was spectacular. John, the sales executive was very professional and thorough with my options. Juan, who was in charge of my project was incredibly kind, respectful, friendly, approachable, and …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lisa Tetreault4 days ago

  Westfall Roofing did a beautiful fob on our new roof. Their knowledge, expertise, communication, timeliness and work quality has been top notch.

• 5 out of 5Alyssa4 days ago

  We had a small roofing project that needed to be taken care of, and the team at Westfall Roofing did a great job! Everyone was professional, friendly, and efficient, and the work was completed quickly and neatly. Justin was also great to work with and made sure everything was taken care of. We really appreciate the excellent service and would definitely recommend Westfall Roofing to anyone needing roofing work!

• 5 out of 5Wendy Harrison4 days ago

  Great communication. Juan texted me all the way through the project. People in the office that organized the project were very professional. I would definitely use this company again.

  Reply from the business

  Wendy, thank you for the kind words. Juan will appreciate the recognition, and I’m glad the communication stayed strong throughout the project. It’s also great to hear our office team made the process easy and professional. We appreciate your trust in Westfall Roofing.

• 5 out of 5Cheryl Keenana week ago

  Honest review..Westfall Roofing is top notch! We interviewed 4 roofing companies. We were very impressed with Owen Lauer, the Roofing Consultant that came to our house. Our job was for +2100 sq. Ft house, with additional flat roof and all …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Cheryl, thank you for such a thoughtful review. I’m glad Owen made a strong impression from the start and that the communication, scheduling, installation, and cleanup all came together smoothly. Hearing that the crew protected your property and left you with a beautiful new roof is exactly what we want. Your recommendation, especially as a Realtor, means a great deal to us.

• 5 out of 5Lu-Anne Lampreya week ago

  Westfall goes above and beyond with their customer service and products they provide. They leave no stone unturned and everything goes smoothly from start to finish. They offer multiple services, which is a plus for me. Just about my whole …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Lu-Anne, thank you for the thoughtful review. I’m glad our team made the process smooth from start to finish and that the range of services we offer has been valuable to you. Hearing that so many of your neighbors have also trusted Westfall Roofing means a great deal. We truly appreciate your support and recommendation.

• 5 out of 5Noa week ago

  Just finished our roof project with Westfall Roofing. We are very pleased! We worked with John LaGreca, their consultant. Very professional and explained …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Carolin, thank you for the thoughtful review. I’m glad John made the process clear from the beginning and that Juan kept such a close eye on the project throughout the installation. His attention to detail and communication clearly made a difference. It’s also great to hear the crew worked efficiently, treated your property with care, and delivered a strong cleanup despite the heat. Thank you for recommending Westfall Roofing.

• 5 out of 5Valarie OBriena week ago

  Westfall was great to work with. They went over all our options with us and made the process easy. Very professional.

  Reply from the business

  Valarie, thank you for the 5-star review. I’m glad our team made the options clear and the entire process easy and professional. Thank you for choosing Westfall Roofing.

When we started Westfall Roofing, we weren't thinking about national rankings. We just wanted to build a company that people could trust. One that answered the phone. Showed up when we said we would. Treated customers like neighbors. Did the job right. And stood behind our work. Today, we're humbled to share that Westfall Roofing has been ranked the #41 roofing contractor in the United States.Aug 3, 2026

• License number shown

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• Warranty offered

  “…complete payment, we’ll register your warranty (these could take longer to get back…”

• Free estimates

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• Financing available

  “…A Trusted Roofing Company in Tampa with Financing Available Are you a homeowner in the Tampa or…”

• 24/7 emergency call-out

  “…We have 24/7 call center and do receive messages…”

• Family owned

  “…Our family-owned and operated business values…”