West Side Roofing

8 of the 9 one and two-star reviews we hold, most recent first.

• 1 out of 5A3 weeks ago

  Absolute unprofessional company. Do not trust staff. Repairmen are rude and disorganized. Best part is will almost hit you with their truck and then flip you off when they leave. Classy

• 1 out of 5Lake People-sEdited 2 months ago

  Wish I could review their actual work, but it has been over a week since I reached out about a repair and I never heard back. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Lake People-s, We apologize for the delay in response, we’ve been doing our best to follow up with new in-coming calls. If you receive this message please call our office at 216-898-1900 and ask for Jesse, he will be glad to talk with you and set up a time for inspection. Thank you. West Side Roofing

• 1 out of 5Cobweb Carola year ago

  Regardless of praise to what they can and cannot do for the roof there was no regard to landscaping on this property. BROKE ready to bloom Iris. Can't be rectified this season. BROKE portion of another bush. TRAMPLED newly planted annuals. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Cobweb Carol, We are very sorry for what has transpired. Your condo unit is part of a large roofing project for us, we will make every effort to come to a solution with your landscape. At West Side Roofing, we take pride in giving each of our customers a good experience and we hope we can make it up to you. Our office number is 216-898-1900, we will look into coming to a resolution in a timely manner. West Side Roofing

• 1 out of 5Edward Rhee2 years ago

  I set up an appointment on July 28th for a roof estimate, because my neighbor recommended them. One month later, still waiting on that estimate.

  Reply from the business

  Hi Edward, We are very sorry for the delay. Due to the recent storms, we've had an overwhelming amount of calls and inquiries for roofing work. We've been trying our best to keep up with these new leads and unfortunately must have missed contacting you back. If there's still an opportunity, Jesse one of the owners, be glad to assist in providing you an estimate. Please let us know if an opportunity is still there. Thanks, West Side Roofing

• 1 out of 5Jam Shotit3 years ago

  Terrible customer service just trying to book work, front desk hangs up or holds line and sits.

  Reply from the business

  At West Side Roofing, we try to be courteous and respectful to everyone. After numerous phone calls from you and your company, from different numbers, we are sorry but are not interested in you or your business network company. We wish you the best in obtaining business from other companies. Good luck, West Side Roofing

• 1 out of 5Diana Silvis3 years ago

  Id never recommended this company as one of their employees about ran me off the road, cut me off, and slammed into my car. All because the driver wanted to speed and text and drive. That looks great in the company pick up

  Reply from the business

  We’re very sorry to hear this Diana. We’ll be sure to talk to our employees and get to the bottom of this situation. We’re glad you’re ok and no one was injured. West Side Roofing

• 1 out of 5Mariah Michaels6 years ago

  Was told Id receive quote in a week. Its been a month and a half and still NO Quote received

  Reply from the business

  Mariah, We are very sorry we haven’t been able to get you an estimate back. We’ve been extremely busy the last few months and have had a difficult time keeping up. Our apologizes for not keeping you more informed. If there’s still an opportunity, please give us a call back at 216-898-1900 and ask for Jesse, he can assist. West Side Roofing

• 1 out of 5ROBERT Debany7 years ago

  Disappointed. Called them twice to come out to look at a job, never showed up.

  Reply from the business

  Robert, we are very sorry for the inconvenience. Unfortunately with the weather this year and amount of phone calls we’ve received, we’ve been extremely busy and backed up all year. We are doing our best to keep up with our new calls, but fell short with you. Again we apologize, we should have been more upfront when you contacted us. If there's still an opportunity, please give our office a call one more time and ask for Jesse, one of our salesman. He will be glad to assist you. Online reviews are very important and vital for us and small businesses ---- we will do our best to try and change this review rating. West Side Roofing Co.

• new gutters5
• efficient team5
• appointment scheduling4
• polite team3
• expert roofing2
• storm damage repair2
• fair evaluation2
• quick quote2
• quick responses2
• color selection2

14 more of the 68 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Keith Witkowski2 months ago

  All around good experience working the folks at West Side Roofing - prompt damage inspection, coordinated to be present for adjuster assessment (very helpful), crew was able to replace roof within a single days work, and finishing elements were completed timely. Highly recommend this local company.

  Reply from the business

  Thank you for the feedback! - WSR

• 5 out of 5Linda H2 months ago

  West Side Roofing just completed tearing off our existing roof and put on a new one. They were prompt , very professional, cleaned up using a magnetic device so they didn’t leave a single nail behind. Even hung my plants back up for me without my asking !!!

  Reply from the business

  Thankful for your business, Linda! Take care. WSR

• 5 out of 5Bruce Inc3 months ago

  Good people great place to do business with . Did a job for them .they handle it but didn't cause it

  Reply from the business

  Thanks Bruce! We appreciate the feedback! WSR

• 5 out of 5John Gibson4 months ago

  West Side Roofing did a fantastic job with my siding repair. Pricing was great, service was quick, and the experience was frustration free. Give them a call.

  Reply from the business

  Thanks John! Appreciate the feedback. WSR

• 5 out of 5Mike Galvin7 months ago

  Professionals in every sense of the word! Chris, Jamie, Jesse, Andy and Sam are top notch. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks Mike. Very kind words! We’ll be sure to pass along to the team.

• 5 out of 5Mitchell Kern7 months ago

  I highly recommend West Side Roofing to anyone considering roof repairs. When I bought my new home, they were able to help replace my outdated roof in a timely fashion and the finished product could not have come out better. Everyone on the team kept me well informed, was reliable, and helped me to feel confident in my decision to go through them.

  Reply from the business

  Thanks Mitchell!

• 5 out of 5Diana Gabet7 months ago

  My Son recommend West Side Roofing after his roof was replaced. Andy gave us a reasonable offer to replace our roof. Andy's team is remarkable! Efficient and clean up like they were never there. Please consider West Side Roofing for your roofing needs.

  Reply from the business

  Thanks Diana! We’ll relay this feedback to Andy. Take care!

• 5 out of 5Anthony Ezzo7 months ago

  My go to roofing company. They do a GREAT and professional job. I used them for my personal roof and also refer them to all of my real estate clients. HIGHLY recommend.

  Reply from the business

  Thanks Anthony! Really appreciate the referrals and these kind words.

• 5 out of 5Kenny Shaw7 months ago

  Highly recommend. Super professional.

  Reply from the business

  Thanks Kenny!

• 5 out of 5Cj Griffin7 months ago

  West side roofing did excellent work from start to finish. Their family-owned pride really shows — fair pricing, clear communication, and quality work. Their team was professional, respectful, and efficient. The finished product looks great! Highly recommend them for anyone needing reliable roofing work.

  Reply from the business

  Thanks Cj! Appreciate the feedback and the kind words.

• 5 out of 5Suzanne Omori8 months ago

  Andy was great and we are very happy with our new roof. He thoroughly explained the process, gave us addresses to look at to make sure we would be happy with the color …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Suzanne, thank you for the feedback and the kind words! We'll be sure to relay this to Andy.

• 5 out of 5Ben Bergquist8 months ago

  Can’t recommend these guys enough. Did an amazing job replacing my old roof. Only took one day. Not one issue.

  Reply from the business

  Thanks Ben! Appreciate the kind words and your business.

• 5 out of 5Chrissie Ochmanowicz8 months ago

  From start to finish, very professional and timely With communication and attention to detail and just kind!! Great to work with and finished product is spectacular!

  Reply from the business

  Chrissie, Love to hear this! Thank you again for your business!

• 5 out of 5Gregory8 months ago

  Just a note to say what a great job and group to work with. They were able to fix a number of bigger issues I had and a couple others I didn't know I had!! The new roof looks awesome and the cleanup complete and tidy.

  Reply from the business

  Hi Gregory, So happy to hear we could help with all these issues and get you back on track. Thank you!

Storms rolled through… and your roof took the hit. In Northeast Ohio, hail doesn’t have to be huge to cause damage. Even smaller impacts can weaken materials over time, leading to leaks and bigger issues down the road. The problem? You usually won’t see it right away. That’s why a roof inspection after hail matters. It helps catch hidden damage early, protects your investment, and can save you from costly repairs later. If your home or building saw storms this summer, now is the time to take a closer look. Schedule your roofing inspection before small damage turns into a big problem. https://westsideroofing.com/do-i-need-a-roof-inspection-after-hail-in-northeast-ohio/ #WestSideRoofing #RoofInspectionAfterHail #NortheastOhioRoofing #ClevelandRoofRepair #OhioStormDamage #ClevelandCommercialRoofing #ClevelandResidentialRoofing #NEOhioRoofInspection #SummerStormsAug 13, 2026Learn more

• Licensed

  “…Get Info Licensed, Bonded, & Insured. Your Cleveland…”

• Warranty offered

  “…Offer the Golden Pledge Warranty , the best coverage available in the…”

• States years in business

  “…With over 90 years of local experience, we bring proven…”

• States a founding year

  “…Roofing Services Roofing Services Since 1931, West Side Roofing has provided…”

• Free estimates

  “…Free Estimates Get started with a free estimate from West Side Roofing. Serving…”

• 24/7 emergency call-out

  “…| West Side Roofing Skip to content Emergency Service Available - Free Estimates…”

• Mentions the BBB

  “…West Side Roofing holds an A+ rating from the Better Business Bureau (BBB)…”

• Family owned

  “…Payment Options and Financing Available Family Owned and Operated for 3 Generations…”

Their site also states: insured, bonded, financing available.