Roofing contractor
Vault Roofing
30 Martin St Ste 3F, Cumberland, RI 02864
Listed under Providence, RI
- Google average
- 5.0
- Ratings counted
- 103
- One and two star
- 1 of 103(1.0%)
- Rhode Island median
- 1.2%
The first three are Google’s own figures for Vault Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Rhode Island roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 102 | 99% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 1% |
About typical — the typical roofer in Rhode Island sits at 1.2%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for Vault Roofing.
- 1 out of 5Mike BalzariniEdited 2 months ago
I’ve been waiting for a refund for over a month. I was completely honest and said I would be getting several quotes, but would be happy to put a deposit down as long as it was refundable. After several asks for an update, I have yet to receive those funds back. No services scheduled, no services performed, and no sign there has been any effort to refund after asking multiple people several times.
Reply from the business
Mike Balzarini, we are grateful you chose Vault. It was a pleasure working with you, and we appreciate the opportunity to handle your roofing project.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- new roof installation10
- answering questions9
- transparent pricing6
- pleasant staff5
- informative staff5
- easy to talk to4
- clear communication3
- knowledgeable salesman2
- thorough details2
- explaining work2
- answered all questions2
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Cristina Reyes2 days ago
Mike was great. He took the time to explain everything things he answered all my questions and addressed all my concerns Great salesman
Reply from the business
Thank you, Cristina Reyes. We approach every home with care and attention to detail because doing the work right the first time matters. If you ever need us again, we are here.
- 5 out of 5Paula Lukasa week ago
Agent came out to show me what my roof looks like. He was very informative, polite, knowledgeable.
Reply from the business
Paula Lukas, we truly appreciate you taking the time to share this. Our team works hard to keep the process clear and straightforward, and we are glad that was your experience.
- 5 out of 5Melissa Mckinney2 weeks ago
My husband and I had a consultation with Mike this evening. Mike is a very nice, informative, representative for your company. Keep up the great work Mike.
Reply from the business
Hi Melissa Mckinney, thank you for the thoughtful review. We know a roof is a big decision, so it means a lot that you felt confident choosing Vault. We are grateful for your trust.
- 5 out of 5William Mckinney2 weeks ago
I would like to say the presentation was great the price was even better good product just needed maybe a day to decide other than that Mike was good
Reply from the business
Hi William Mckinney, thank you for the thoughtful review. We know a roof is a big decision, so it means a lot that you felt confident choosing Vault. We are grateful for your trust.
- 5 out of 5Mark O'Coin2 weeks ago
Would highly recommend this company. Very easy to work with. Thanks for everything mike
Reply from the business
Mark O'Coin, we are grateful you chose Vault. It was a pleasure working with you, and we appreciate the opportunity to handle your roofing project.
- 5 out of 5Glenda Delfino3 weeks ago
Michael was very informative, with a lot of knowledge on roofing Personable and very helpful
Reply from the business
Thank you, Glenda Delfino. We approach every home with care and attention to detail because doing the work right the first time matters. If you ever need us again, we are here.
- 5 out of 5Annda Flynn3 weeks ago
Mike was very pleasant, knowledgeable and did an excellent job explaining your product, workmanship and what the requirements for my job.
Reply from the business
Hi Annda Flynn, this is great to hear. Our goal is always to leave homeowners feeling settled and confident once the job is complete. Consider it covered.
- 5 out of 5Eugene Whitcher3 weeks ago
vault roofing for the win, I would 100% recommend this company to anyone.
Reply from the business
Eugene Whitcher, we are grateful you chose Vault. It was a pleasure working with you, and we appreciate the opportunity to handle your roofing project.
- 5 out of 5Lynette Toolan4 weeks ago
Mike was amazing, thanks for coming out to my house. Roof coming soon!
Reply from the business
Lynette Toolan, we truly appreciate you taking the time to share this. Our team works hard to keep the process clear and straightforward, and we are glad that was your experience.
- 5 out of 5Sarah Brisson4 weeks ago
Thanks for coming out vault. Mike was very informative and the explanations of everything was awesome. Cant wait to continue working with this company.
Reply from the business
Hi Sarah Brisson, thank you for the thoughtful review. We know a roof is a big decision, so it means a lot that you felt confident choosing Vault. We are grateful for your trust.
- 5 out of 5Jonah Salamon4 weeks ago
5 stars all around. Amazing communication, great work, no complaints at all with vault roofing. If you are looking for a new roof i 100% recommend!
Reply from the business
Hi Jonah Salamon, thank you for the thoughtful review. We know a roof is a big decision, so it means a lot that you felt confident choosing Vault. We are grateful for your trust.
- 5 out of 5Joe Makera month ago
I just had James over to do the inspection and initial quote. He was truly fantastic! We’ve spoken with other companies that left me feeling like I was talking with a1970s used car salesman and this couldn’t be further from my experience …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Joe Maker, this is great to hear. Our goal is always to leave homeowners feeling settled and confident once the job is complete. Consider it covered.
- 5 out of 5Thomas Maya month ago
Mike was thoughtful and detailed in his approach to the condition of our existing roof and the needs for it. It provided multiple options to a very expensive endeavor. I highly recommend Mike and Vault Roofing.
Reply from the business
Thomas May, we are grateful you chose Vault. It was a pleasure working with you, and we appreciate the opportunity to handle your roofing project.
- 5 out of 5Mia Randalla month ago
From the time Mike showed up at the door I could tell it was going to be a great appointment because he was just immediately so friendly and made you feel comfortable. He was really quite wonderful. Truly, one of the most professional …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Mia Randall, we truly appreciate you taking the time to share this. Our team works hard to keep the process clear and straightforward, and we are glad that was your experience.
The latest post from this business
Posted by Vault Roofing to their own Google profile 3 months ago. Their words, not ours.
Providence homes have seen their share of New England seasons, and the roof often carries that history quietly. Rain, coastal weather, snow, and changing temperatures can all add wear over time. When you start wondering whether replacement is the right next step, Vault Roofing helps make the answer clearer. We walk you through your options and give you the information to decide confidently. Because replacing your roof should settle a concern, not create a new one.Aug 12, 2026Call now
What Vault Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“…Results that last. Free Estimate Professional Roofing & Gutter…”
Financing available
“…For homeowners who want flexibility, financing options may be available to help spread the…”
Their site also states: warranty offered.
Other roofers in Providence
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Stronghouseanswering questions, window replacement, window installation4.9804 ratings2.0% one and two star(401) 329-9777 | 4.9 | 804 | 2.0%16 of 804 | (401) 329-9777 |
| Couto Constructionnew windows, polite staff, siding4.9475 ratings1.9% one and two star(401) 235-4412 | 4.9 | 475 | 1.9%9 of 475 | (401) 235-4412 |
| Skyview Exteriors & Remodelingroof replacement, thorough inspection, skylight replacement4.9295 ratings1.4% one and two star(401) 250-2851 | 4.9 | 295 | 1.4%4 of 295 | (401) 250-2851 |
| QSPS Housing Solutionscleanliness, roof replacement, new roof4.8293 ratings4.1% one and two star(401) 230-9004 | 4.8 | 293 | 4.1%12 of 293 | (401) 230-9004 |
| Midland Roofing Company, Inc.professional crew, reasonable quote, new roof installation5.0251 ratings0.8% one and two star(401) 738-8282 | 5.0 | 251 | 0.8%2 of 251 | (401) 738-8282 |
| United Better Homes - Roofing, Solar & Windowssolar installation, solar panels, door selection4.8239 ratings5.4% one and two star(401) 274-0111 | 4.8 | 239 | 5.4%13 of 239 | (401) 274-0111 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 103 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.