United Better Homes - Roofing, Solar & Windows

8 of the 9 one and two-star reviews we hold, most recent first.

• 2 out of 5Sandra Fortesa month ago

  I’ve called with complaints and it took a long time to get someone on the phone even leaving messages. When I finally got a hold of Seth I believe his name is which he seems nice. He was suppose to send someone out to check my solar because …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Bethany Fenner2 months ago

  If I could give zero stars for communication, I would. We’ve spent nearly two months trying to get our solar panels reconnected after renovations and have been met with nothing but silence. Multiple calls, emails, and text messages have gone unanswered. We’re paying for a system that’s sitting unusable, and no one seems interested in providing updates or solutions. Based on our experience, once the contract is signed, customer service appears to disappear. Very frustrating and disappointing.

  Reply from the business

  Hi Bethany, We are sorry to hear about your frustration and appreciate you bringing this … More

• 1 out of 5Tara D'Andrea7 months ago

  We went with United Better homes for our solar in April 2024 and are very displeased with their lack of customer service in resolving the issues that they create. When we spoke with them during our first summer of 2024 after getting panels …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Rubi GarciaEdited 11 months ago

  Edit: 9/16/25 - I feel the need to add that I did email the manager at United Better Homes when the project took a turn and they never replied. Neither did they personally reach out once I made this post. But thank you for making the time …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We deeply regret to hear about your negative experience with our services, and we sincerely apologize for the frustration and safety concerns you faced. Your feedback about our communication and project management is taken seriously, and we are committed to addressing these issues internally. It is unacceptable that your home was left in such a hazardous state, and we are sorry that we did not meet your expectations. We appreciate you bringing this to our attention, as it helps us improve our processes. Thank you for sharing your thoughts, and we wish you the best in the future.

• 1 out of 5gary marandolaEdited a year ago

  United better homes install team did a great job installing my pannels. The people handling my contract really screwed up. My town would not let them put the first system on because it was too big. So they installed a smaller system on the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for your feedback, Gary. We're glad to hear that our installation team did a great job, but we're truly sorry for the issues you've faced with your contract. We understand your frustration with the delay and are committed to resolving this as quickly as possible. Your comments will help us improve our services moving forward. Thank you for your patience.

• 1 out of 5george jehouriana year ago

  Aweful sales team and non stop calls. They sent door to door marketers, the. Phone calls and texts over and over. They won't stop calling me after repeatedly telling them that I don't want their services.

  Reply from the business

  George, Sorry about your experience, but our company United Better Homes does not have any door to door marketers or a call room..

• 1 out of 5Session Nine2 years ago

  Their sales rep came to my house at 6 o’clock at night while my family was eating dinner continue to bang on my front door and look through the windows wouldn’t leave until I came outside started talking to me like I was his friend and then …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello, Thank you for sharing your recent experience with us. We’re sorry for any inconvenience caused during your family dinner; this isn’t the service we strive for. Your feedback is vital, and we’re committed to investigating further. To ensure a thorough investigation and prevent such incidents in the future, we kindly ask you to reach out to us and provide your contact information. You can call us at 401-274-0111. Your cooperation will help us address the situation appropriately. We appreciate your time and privacy. We look forward to hearing from you and resolving this matter satisfactorily.

• 1 out of 5courtney poirierEdited 2 years ago

  I’d give zero stars if I could. Not much of what I was told when I purchased was true and I have reached out on several occasions to rectify my complaints and the communication is very poor. Would not recommend to my enemy let alone a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're deeply sorry to hear about your disappointing experience, Courtney. Your feedback is extremely valuable and we will address the communication breakdown to ensure a better experience for you and our future clients. If you need any further assistance, please don't hesitate to reach out.

• solar installation40
• solar panels24
• door selection13
• courteous staff13
• responsive staff9
• informative staff6
• final inspections5
• installation team4
• knowledgeable employees3
• quick installation2

14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Boris R.a week ago

  Great Team Very professional and the quality is topnotch!

  Reply from the business

  Thanks so much, Boris! We really appreciate you recognizing our team’s professionalism and the top-notch quality of our work. It means a lot that you took the time to share your experience.

• 5 out of 5William Barbieri3 weeks ago

  United Better Homes replaced rotted wood around a door frame and window sash then installed a new storm door. Great employees and work. I highly recommend them!

  Reply from the business

  Thank you for your wonderful review! We're thrilled to hear you had a great experience with our team while replacing the rotted wood and installing your new storm door. Your recommendation means a lot to us. We look forward to assisting you with any future home improvement needs!

• 5 out of 5Gil Lawrence2 months ago

  Great work done . They framed my basement windows with trim that I was very impressed with . Thank you

  Reply from the business

  Thanks so much, Gil. We’re glad you were impressed with the trim framing around your basement windows, and we really appreciate you taking the time to share your experience.

• 5 out of 5David J. Lafond2 months ago

  i am blown away. When i signed the contract with Jake Dennis from Monarch, last Thursday night--8 days ago--he said maybe they could get it done this week. He left & i realized that Monday was Memorial Day & figured there was no way it …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  David, thank you so much for the fantastic review. We’re glad Jake and the crew exceeded your expectations with a fast turnaround, efficient work, and a clean job site—plus saving you money on materials. It means a lot to hear everything went “no muss, no fuss” and you barely knew we were there.

• 5 out of 5Liza Tavarez3 months ago

  The guys were very professional and kept everything very clean. I will definitely used them again and I highly recommend them.

  Reply from the business

  Thank you, Liza! We really appreciate you noticing how professional the crew was and how clean they kept everything throughout the job. We’re grateful for the recommendation and look forward to helping you again when you need us.

• 5 out of 5Godrick Stockwell4 months ago

  I reached out to these guys because I recently bought a house that needed a new roof and my friend had an excellent experience with them when he replaced his. I have to say I was not disappointed. Brian and Ed were great, they walked me through everything and made me feel really comfortable with the work that was being done. The work got scheduled and completed incredibly quickly and my new roof looks great.

  Reply from the business

  Godrick, thank you for the 5-star review and for trusting United Better Homes with your new roof. I’m glad Brian and Ed were able to walk you through everything and make the process comfortable, and that we could get it scheduled and completed so quickly. It means a lot to hear you’re happy with how the roof turned out.

• 4 out of 5Amanda Bruno6 months ago

  Window installation, doors, storm doors, sliding door, and siding, window shutters. Professional and completed within a reasonable window of time. All quality products with warrenties.

  Reply from the business

  Thank you, Amanda, for sharing your experience! I'm glad to hear that you appreciated the professional service and timely completion of your window, door, and siding installations. We're proud to offer quality products with warranties, and it's great to know they met your expectations.

• 5 out of 5Linda Casanova7 months ago

  United Better Homes – Roofing, Solar & Window just finished my project, and I couldn’t be happier. This was a big job — new roof, five skylights, sun tunnels, and solar — and they made the entire process easy and stress‑free. Any time something came up, they handled it immediately and without excuses. The whole team, from the office to the crew on site, showed professionalism, integrity, and real care for their customers. I now have a gorgeous roof, beautiful sun tunnels, five new skylights, and an awesome solar system. UBH earned every bit of this review.

  Reply from the business

  Thank you so much, Linda! We’re delighted to hear that your experience with United Better Homes was stress-free and that our team could provide the professionalism and customer care you deserve. Enjoy your gorgeous roof, skylights, sun tunnels, and amazing solar system!

• 5 out of 5Hari Thammineedi7 months ago

  Had a very good experience with my solar system installation. Everyone at better homes are very responsive and delivered on time before December deadline.

  Reply from the business

  Thank you so much for your kind words, Hari. I'm thrilled to hear that you had a great experience with your solar system installation and that our team was responsive and met your deadline. We appreciate your trust in United Better Homes!

• 5 out of 5Susan Cooley9 months ago

  I have been extremely impressed with the professionalism of United Better Homes from the sales of solar for our home to the installation. Jesse, our salesman, was informed, professional, courteous, and patient during the decision making. He kept me informed along the way with the permitting process. Jesse even checked in on the day of installation to make sure all went well. The installation crew was great. They were patient with my questions. Drew, the electrician crew chief, answered all my questions about the meters and controls for the panels. I believe it was Dave that headed the panel installation crew. That crew was efficient and clean. When everything was said and done I highly recommend United Better Homes for Solar. From the work I saw I would thing their other work would follow suit.

  Reply from the business

  Thank you so much for your wonderful review, Susan! I'm glad to hear that Jesse provided such professional and courteous service and that both Drew and Dave made the installation process seamless and informative for you. Your high recommendation means the world to us, and we're delighted you had such a positive experience with our solar team.

• 5 out of 5wilfredo nunez10 months ago

  United Better Homes, took care of insulating my attic and a few other things that needed to be done to my home and I have to say that I am extremely happy with their work and professionalism. The team was on time and straight to work. The also did an excellent job at answering all of my question and listening to my concerns. I would definitely recommend them in the future.

  Reply from the business

  Wilfredo it was a pleasure working for you. Thank you for the review. If you have any need for any of our other services in the future we will be here.

• 5 out of 5Kat Smith11 months ago

  If we could give more than 5 stars we definitely would. First thing is my husband and I appreciate so much the Professionalism and Honesty from Juila, she showed us how this company does things and made sure we understood everything. The …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Kathy and Dan, for your glowing review! I'm thrilled to hear that Julia and Kevin demonstrated such professionalism and honesty, ensuring you were comfortable with the entire roofing process. It's wonderful to know our team's dedication to cleanliness and efficiency made your experience with United Better Homes enjoyable. Your recommendation truly means a lot to us!

• 4 out of 5Johnny Sewarda year ago

  I have roof installed team installed great job . roofing done quickly, neat.clean up. Thank you

  Reply from the business

  Thank you for your positive feedback, Johnny. We're glad to hear that our team provided efficient and tidy service during your roofing installation. Your satisfaction is important to us, and we appreciate your trust in our work. We look forward to serving you again in the future!

• 5 out of 5Brad Bumpus3 years ago

  I needed to get my roof done and happened to meet these guys while they were talking to my neighbor. I worked with AJ and Derek to sort out a new roof and a solar installation to take advantage of the rebates we still have going. Everything was done very quickly, the town holding up permits was the biggest wait. The roof took one day, and upgrading my line input to 200 amps and installing all of the solar and a new breaker box took another day. Everything was very professionally done and the attention to detail was very good. Now I don't have to worry about my roof for another 25-30 years. I'm now just waiting on the power company to allow me to activate the system which can take some time. Pricing was slightly higher than the bargain basement companies but the work was fast and top notch. You get what you pay for with this kind of work, and you don't want to be calling them back next year for a leak because of substandard components.

Roofing contractor in Central Falls, RI. Check out this modern shower space where style meets functionality. At United Better Homes, we bring over 17 years of experience in home improvements. Get in touch to elevate your home's appeal today!6 hours agoLearn more