UTX Roofing & Construction

The only one or two-star review we hold for UTX Roofing & Construction.

• 1 out of 5Pasito A Pasito10 months ago

  Hiring them was the worst decision I could have made. I hired them because the air conditioning had ripped off pieces of the roof, and it was already very old, but it wasn't leaking. But ever since they replaced the roof, there have been leaks all over my house. They ruined my house, which was in very good condition—soaked walls, soaked ceilings—and it's all their fault. I'm so sad about the damage they did to my house. Seriously, don't hire them. I'm not exaggerating. I'm so sorry.

  Reply from the business

  We are sorry to hear that you remain dissatisfied with your experience. Customer satisfaction is important to us, and throughout this project we responded to service requests and honored the warranty provided under our agreement. We made multiple efforts to address the concerns reported and stand behind the work performed. While we regret that we were unable to reach a resolution that met your expectations, we wish you the best moving forward.

• roof maintenance11
• timely work6
• quick quote3
• inspections3
• polite staff3
• insurance assistance3
• roof sealing2
• leak repair2
• new roof2
• cost2

14 more of the 59 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Billy Cruze3 months ago

  I recently had my roof resealed, and I couldn’t be happier with the experience. From the very beginning, Juan went above and beyond by helping me work with my insurance company throughout the claims process. They were patient, knowledgeable, and truly advocated for me every step of the way in trying to get my claim approved. The quality of the resealing job exceeded my expectations, and they made sure everything was completed thoroughly and efficiently. I’m extremely grateful for all of their help and highly recommend them to anyone needing roofing work done. Excellent service, excellent communication, and excellent results.

  Reply from the business

  thank you for the review!

• 5 out of 5chase listonEdited 4 months ago

  Would recommend. I had one issue, but they did end up fixing after a few attempts of me reaching out. Still, great company and my experience was good overall.

  Reply from the business

  Thank you very much for your Review chase, it is higly appreciated!

• 5 out of 5Kenneth Reynoso6 months ago

  Good workers will get the job done any kind of repairs you need they will be fixed without issues would recommend and will call back for future problems.

  Reply from the business

  thank you for your kind review!

• 5 out of 5Phantomkiller10 months ago

  Great service

  Reply from the business

  Thank you!

• 5 out of 5Brandon Sustaita10 months ago

  Phillip and Juan were amazing to work with and handled our beat up roof and ceiling with a quick pace and amazing customer support.

  Reply from the business

  Thank you very much for you review, highly appreciated!

• 5 out of 5Samuel Montalvo11 months ago

  I was offered some construction estimates I highly recommend them!

  Reply from the business

  thank you for the review!

• 5 out of 5Mayra Bayona11 months ago

  I had just moved to El Paso and bought a home I needed some work and Juan did everything right from professional to relating to my situation and for a great price!!!!

  Reply from the business

  Mayra thanks a lot for the review it is highly appreciated!

• 5 out of 5Christian Olvera11 months ago

  Juan offered his services to me, very professional and kind. Would recommend this service

  Reply from the business

  thank you for the review!

• 5 out of 5Araceli Gavaldon11 months ago

  I was informed about the Services in a friendly manner, I highly recommend this company.

  Reply from the business

  higly appreciated!

• 5 out of 5Growmie Mak11 months ago

  Juan offered me exceptional service! Highly recommended

  Reply from the business

  Thank you Malcolm appreciate the review let us know if we can help you any further or later God Bless.

• 5 out of 5Stormy Fletta year ago

  I was very very hesitant when trying to find a roofing company to redo my roof because a different company did a shotty job repairing, which ended up costed me thousands. Nonetheless, I reached out to Enrique Villalobos to get an estimate, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you!

• 5 out of 5Teresa Hibberta year ago

  Utx has done two roof replacements for me and they were great. Inspections and dealing with insurance was very good. They have also completed work in a house I am selling which involved a lot of renovation including painting, repairs, replacing toilets, plumbing, and much more. They did a great job and returned to fix other items so the house could be ready to market. Juan is great to work with and I am happy his company could work with me for the things I needed Thanks so much!!

  Reply from the business

  Thank you very much for your Review and business Mrs. Hibbert!

• 5 out of 5ISABEL GAYTAN 6isabel@sbcglobal.neta year ago

  Awsome company . Very professional and clean work . Customer service A+++++. Highly recommend asking for Herber sales mg.

  Reply from the business

  thank you for your review!

• 5 out of 5Monica Herreraa year ago

  I can’t thank them enough for going above and beyond to get me approved on my roof insurance claim. They did an amazing job and I would recommend them to anyone wanting to get their roof fixed. Thank you 🙏 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you Adrian and Monica with working with us, we appreciate the review alot!

• Licensed

  “…UTX Roofing & Construction is Licensed, Bonded, and Insured in Texas. We…”

• Bonded

  “…Roofing & Construction is Licensed, Bonded, and Insured in Texas. We provide the…”

• States years in business

  “…has combined experience of more than 25 years and has seen it all when it comes to…”

• Free estimates

  “…Damage Our Projects About Us Contact Us Free Inspection Best Roofing Service in El Paso, TX…”

Their site also states: insured.