AAAA Contractors and Roofing

All 7 of the one and two-star reviews we hold for AAAA Contractors and Roofing, most recent first.

• 1 out of 5Jennifer Huntera month ago

  I called on Monday to see if they could come out and take a look at my roof for potential leaks after the last storm. I was told they would be out the same day, and I left work early to be home for the visit. They never showed up, but called later to confirm the day and ultimately said they’d be out the next day. They never showed up the next day either, and now I need to go through the hassle of contacting someone else. Not impressed.

• 2 out of 5Alex Navarro2 years ago

  Called for an estimate, they never showed up.

  Reply from the business

  Hey Luna, thank you for letting us know we missed an appointment I do not see you on the schedule for today. We must’ve had a miscommunication with the office and the field estimator. Can you please give me a call at 915-777-1540 so we can reschedule you. we will be glad to give you a discount on your estimate for this inconvenience.

• 1 out of 5Luis Acevedo3 years ago

  Didn't show up and They never call me back for the estimated.

• 1 out of 5Diana Romero3 years ago

  Every time I called to the store they hung up on me

• 1 out of 5Celina Fernandez4 years ago

  Terrible customer service, didn’t even get to make an appointment because the person that answered the phone was so rude and arrogant, told him our situation and he told us to email him the form and hung up on us, never heard back from them again.

  Reply from the business

  Good morning Celina, we are sorry you didn’t hear back from us. We never received your email of inspection report. Like I mentioned over the phone we are not allowed to go up on a roof that’s for sale without the homeowners permission. If you’re still interested in a quote please send inspection report to aaaacontarctors@yahoo.com and we will be glad to give you a free estimate. Thank you.

• 1 out of 5Monica Contreras5 years ago

  Did not show up to assess our roof. I called twice to verify the appointment there was no answer, would have left a message but the voicemail box was full, and I guess they don't have caller ID, because I never received a call back and …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5C C5 years ago

  Armando missed 3 appointments, late to 1 appointment, and delivered an inconclusive contract proposal. Disappointed!

• roof replacement62
• estimate23
• warranty20
• polite staff15
• insurance process9
• thorough inspection7
• timely completion7
• punctual crew6
• before and after pictures5
• detailed quote4

14 more of the 219 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Mr. JoshEdited a week ago

  They did good work and were pretty quick. Did my roof in 2 days.

• 5 out of 5Vanessaa month ago

  Armando was very communicative from the start; responded same day. Quick on seeing the issues that needed repair/maintenance and got a same day quote:) Next day, professionally quick service with final work looking clean👍 …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Anthony Peregrinoa month ago

  Amazing service

• 5 out of 5Gilbert Hinojos3 months ago

  Extremely satisfied with AAAA, They were punctual and focused to provide me with high quality materials and professional workmanship at a Great estimate. Thankyou Armando and Crew.

• 5 out of 5CHRIS HARDING3 months ago

  I would like to share my experience with Armando and is crew. We recently had our roof sealed and coated to help protect from the harsh elements. Armando and his crew arrived early on time in the morning and quickly went to work and completed the job by the afternoon. I was very impressed and happy with the finished results. I would recommend Armando and his crew if your looking for quality work.

• 5 out of 5Rosa Diaz4 months ago

  I Highly recommend Mr Armando Nieto and his team.They exceeded my expectations! everything he used is the Best Quality I'm very Happy .Mr Nieto is very Honest and dependable. They work very professionally, He is always on time,His customer …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Ronald Stanton4 months ago

  Fair pricing,excellent service and follow up. Would highly recommend for Fair honest service and follow up.

• 5 out of 5Alex Anguiano4 months ago

  Great service. They replaced my entire roof and even added a rain gutter in 2 days. They were prompt and left my house clean. I highly recommend this company. Thank you for making the process so easy.

• 5 out of 5Jeremy4 months ago

  Armando and his crew were prompt, very professional, and did quality work. I highly recommend them to anyone looking for roof repair.

• 5 out of 5Brent Clarke4 months ago

  Wow, I am so very glad I found AAAA Contractors and Roofing when it came time to replace my roof. From the start, Armando Jr. came out to my home and performed a thorough inspection and provided an estimate—without the hype or overpromising I experienced with other companies. When I asked for a few tweaks to the contract, he gladly made the changes, which gave me even more confidence in choosing this roofer. When the work began, I was told the crew would arrive each morning at 7:00 a.m., and they were true to their word. I was also told the job could take up to seven working days due to the size of the project, which involved two roofs. Impressively, they finished in just six days. Each day, a full team was on site; only on the final day was a smaller crew present to complete a few minor touch-ups. I was especially pleased to learn that AAAA uses only their own employees and does not subcontract the work—how many roofers in El Paso can say that? The entire crew was completely professional and extremely detail-oriented. Arguably the best part of choosing AAAA (aside from the beautiful work they did) was having the owner of the company, Armando Sr., personally on the job overseeing everything as the project manager. He consistently reviewed the work and kept me informed about the progress. He even took the initiative to help resolve a few existing issues, such as a poor roof design that caused rain runoff problems with my gutters—which now work perfectly. I like to think that with Armando Sr., I found not only an excellent roofer, but also a friend. All this to say, from start to design to build-out and clean-up, I couldn’t be happier with the work that AAAA Contractors and Roofing provided. Thanks, guys!

• 5 out of 5Jim Littlejohn7 months ago

  They did a great job. Highly recommend them! Armando was quick to respond and gave a quote the same day. Work was done quickly and very professionally.

• 5 out of 5Pace Jaworski9 months ago

  Armando and the team at AAAA Contractors and Roofing are absolutely fantastic! I reached out needing a quick roof inspection, and Armando showed up same day! He was professional, friendly, and incredibly thorough. Armando explained …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5J Barragan9 months ago

  I have had 2 different contractors work on my roof and have had multiple leaks after. I contacted AAAA Contractors and Roofing and spoke with Mr. Nieto who informed me he would come to my home and give me an estimate. He came out on a …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Nick Taylor9 months ago

  I had the distinct pleasure of meeting one of the most honest, dependable and hard working man I’ve come to call friend. Armando delivered with exceptional service and his price was very reasonable. The quality of the work provided is evident in every detail. All of my roof was repaired in 2 days and a very clean job left afterwards. I don’t recommend often BUT if you’re looking for someone dependable and honest please contact Armando at AAAA contractors.

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• Licensed

  “…We’re Licensed, Bonded, & Insured After 30 years…”

• Insured

  “…CONTRACTORS EL PASO OWNED, BONDED, AND INSURED GET A FREE ESTIMATE Request A Free…”

• Bonded

  “…Contact AAAA CONTRACTORS EL PASO OWNED, BONDED, AND INSURED GET A FREE ESTIMATE…”

• Free estimates

  “…L PASO OWNED, BONDED, AND INSURED GET A FREE ESTIMATE Request A Free Estimate Δ El…”

• Financing available

  “…Financing Options For Your El Paso Roof We understand…”

• 24/7 emergency call-out

  “…We are also available 24 hours a day for emergency repairs. Our team of…”

• Mentions the BBB

  “…We have held an A+ rating with the Better Business Bureau for…”

• Family owned

  “…More AAAA Contractors and Roofing is a family-owned and operated roofing contractor in El…”