Roofing contractor
Frontier Roofing Supply
1388 N Zaragoza Rd, El Paso, TX 79936
- Google average
- 4.3
- Ratings counted
- 150
- One and two star
- 20 of 150(13.3%)
- Texas median
- 1.0%
The first three are Google’s own figures for Frontier Roofing Supply, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 102 | 68% | |
|---|---|---|---|
| 4 | 19 | 13% | |
| 3 | 9 | 6% | |
| 2 | 8 | 5% | |
| 1 | 12 | 8% |
Much higher than most — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 14 one and two-star reviews we hold, most recent first.
- 2 out of 5Aj Maldonado3 months ago
Comfortable with the office & asso
- 1 out of 5Sylvia Gavaldon3 years ago
Purchased shingles and supplies for a total of $1251.65. Unfortunately, the shingles were not what was needed, however, went back the following morning (not even 24 hours after) to return and exchange for the correct material, plus, purchased additional supplies. To my surprise, they still charged a 10% restocking fee. I called to see if they would refund the restocking fee since the transaction was less than 24 hours later but the supervisor Erica and manager Rachel refused to be considered or understanding. WILL NEVER DO BUSINESS THERE AGAIN!
- 1 out of 5Gerardo Herrera3 years ago
Terrible service, especially from the sales staff, who were very indifferent and unprofessional, particularly one named Daniela Grajeda.
- 1 out of 5Damariz Mendoza4 years ago
I just want to file a complaint. Yesterday I went to buy some things and asked about the price of something, and this woman answered me very rudely. They should have better service at that store. Her name is Daniela. Very bad service.
- 1 out of 5Cesar De la cruz4 years ago
The entrance is via Pullman, not Zaragoza.
- 1 out of 5Carlos Francik4 years ago
Zaragoza location receptionists have horrible customer service !!!!
- 1 out of 5Annabella Serna5 years ago
They do not adhere to their hours posted. They listed on their door that they would be open until 13:00. We arrived from the opposite side of town at 12:30 only to be told they closed early for the holiday weekend even though their special …
Google cut this review short. The full text is on their Google profile.
- 2 out of 5Daniel Torres5 years ago
I was just there this morning to get some prices and information. I stood in front of three very comfortably seated ladies who were just too busy with their conversation to stop and ask why I happened to be standing there. After a while I left and went somewhere else.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- materials for roof replacement2
- educated staff2
- product knowledge2
- nice people2
- morning2
Other reviews we hold
14 more of the 69 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Junior Escoto3 weeks ago
Super professional they always have the roofing materials that we need, friendly staff.
- 5 out of 5javier castellano3 months ago
Excellent service, the staff are friendly and helpful. I've been several times and have been served by a young woman named Lluvia, Daniela, and Erika. They are all kind, and the service arrived quickly and on time. The drivers also treated me very well when they arrived.
- 5 out of 5Marcos Larranaga6 months ago
I always have a great and professional service the girls are educated on the products and services that frontier provides , best Service!!
- 5 out of 5Jose Romero7 months ago
Good product
- 5 out of 5Daniel OppligerEdited 9 months ago
The white Lucas roof coating sure did the job. We used less electricity in June and July year over year. We purchased the primer and Lucas roof coatings from the El Paso store. The staff did the calculations for me.
- 5 out of 5Margarita Nevarez10 months ago
Good product
- 5 out of 5Joshua Torres11 months ago
Best store for roofing material no exeptions, not me who say it .. it’s the clients who confirm it👍🏼✅ …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Heroes Roofing2 years ago
We’ve been doing business with Frontier for over 3 years now. They provide excellent customer service which makes it easier for us to provide excellent customer service to our customers as well. Thank you Frontier for always making it a smooth process.
- 5 out of 5Gustavo Crosse2 years ago
Great customer service!
- 5 out of 5Jason Dehart2 years ago
The best roofing supplier in Texas.
- 5 out of 5Lulu Esquivel3 years ago
Very nice... xvazquez was very helpful and knowledgable and was a quick sale.
- 3 out of 5Albert Delgado3 years ago
The price is not competitive. We go there because it’s convenient and most of the time they have all I need for my roofing needs
- 5 out of 5john escareno3 years ago
Fast service, everything I needEd in stock
- 5 out of 5Juan Lopez3 years ago
They take a long time to give you the product.
What Frontier Roofing Supply says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Guidance Get in Touch Owens Corning Guaranteed Excellence Get in Touch Malarkey…”
Other roofers in El Paso
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Mak Roofing & Constructionanswering questions, estimate, remodeling4.7392 ratings7.1% one and two star | 4.7 | 392 | 7.1%28 of 392 | Not listed |
| Mountain Star Roofing Systemsroof replacement, insurance claim assistance, courteous staff4.2325 ratings20.0% one and two star(915) 881-4446 | 4.2 | 325 | 20.0%65 of 325 | (915) 881-4446 |
| All Star Roofing & Construction, LLCinsurance claims, storm damage, new roof installation4.6311 ratings10.3% one and two star(915) 503-5543 | 4.6 | 311 | 10.3%32 of 311 | (915) 503-5543 |
| AAAA Contractors and Roofingroof replacement, estimate, warranty4.8236 ratings3.4% one and two star(915) 852-3104 | 4.8 | 236 | 3.4%8 of 236 | (915) 852-3104 |
| Smith & Ramirez Roofingroof replacement, insurance claim assistance, new roof4.7228 ratings5.7% one and two star(915) 226-0714 | 4.7 | 228 | 5.7%13 of 228 | (915) 226-0714 |
| iRGO Roofinginsurance handling, courteous staff, leaks4.8149 ratings3.4% one and two star(915) 777-1443 | 4.8 | 149 | 3.4%5 of 149 | (915) 777-1443 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 150 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 150, of which 69 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.