Skip to content
Roof Warden

Roofing contractor

Tri-County Contracting

18500 W National Ave, New Berlin, WI 53146

Listed under Waukesha, WI

Google average
4.9
Ratings counted
783
One and two star
14 of 783(1.8%)
Wisconsin median
2.1%

The first three are Google’s own figures for Tri-County Contracting, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Wisconsin roofers we list with enough ratings to compare.

Rating breakdown

4.9
783 ratings
Google’s profile shows 776
How the 783 ratings break down, from five stars to one
5
74795%
4
203%
3
20%
2
51%
1
91%
1.8%of these 783 ratings are one or two stars (14)

About typical — the typical roofer in Wisconsin sits at 2.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 13 one and two-star reviews we hold, most recent first.

  • 1 out of 5Kevin Rasmussen7 months ago

    I would recommend NOT using Tri-County. Their communication is horrible, and you will only be frustrated and angry. You are investing in your home, and they make it clear that they just don't care. We originally rated them a 5 star after the roof was installed - and we received 4 Amazon gift cards for leaving that review. However, the project went downhill from there. We discussed this with the company several times, and they continue to demonstrate that they only care about closing the sale and then getting a 5-star review. Before the project started, the first crew took out our basketball hoop. They did give us a credit for that - so that piece was taken care of. We needed to remove the base of the hoop. They sent a crew on a Saturday and fortunately, my wife was home to stop them. They showed up with a skid steer to pull out the base. She stopped them and eventually had to call the project manager because the crew did not speak English. We just had a new driveway installed, and they would have damaged it using a skid steer. In the end, we purchased a sawzall and took it out ourselves. When ABC delivered the first set of supplies, instead of dropping it in the driveway, they dropped it in the front yard. I moved it to the driveway and discussed this with Tri-County. Their response was that they don't have control over what their vendors do. I asked for their contact's number at ABC and they declined. They assured me they would talk to ABC. Well, the second delivery was also dropped in the front yard. This time, they had ABC come back and move it to the driveway. Again, the problem was addressed in a few days. Clearly, they did not communicate with ABC. We did take care of the damage to the yard after the project was complete. This project was an entire exterior remodel - roof, siding, gutters, sofit and facia, including one door and one window. Tri-County has a department for each portion of the project, and this is where the real frustration lies. The departm

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Sorry for the headaches here Kevin. Thanks for working with Brian to get the icing issue looked at. We will definitely get that fixed up. We appreciate the feedback and never want to frustrate anyone with communication errors or mistakes. We will work to get this resolved.

  • 1 out of 5David Scott11 months ago

    Spent $1600 for repairs on a leaking roof. Didn’t fix the leak after several attempts. Received a $269.46 refund.. They tried hard to fix the problem but were not successful.

    Reply from the business

    Hi David, I'm sorry for the frustration with the leaking roof. The easy answer is always to do a full replacement. We offer roof repairs as a way to not force customers to that as an only option. We are still willing to help you with this, please feel free to call our office at 262-679-6100.

  • 1 out of 5Bryan Ha year ago

    Very disappointing. After hearing all their commercials discussing customer service I set up an appointment and spent quite a bit of time with their rep discussing new windows. After not hearing back with a quote for some time I left …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Bryan, I appreciate you taking time to speak to me on Friday. Look forward to hearing back from you to set up a time to meet so we can get you this window quote. Thanks for your patience and willingness to work with us!

  • 2 out of 5Renée REdited a year ago

    Unfortunately not a great experience for us-especially the chimney work.

    Reply from the business

    Sorry to hear Renee. We appreciate the feedback. I did leave you a voicemail, please feel free to give us a call if there's any way we can help.

  • 2 out of 5Trent SchiestleEdited 2 years ago

    Great company and they stand behind their work. Update.....11years later. In the process of selling our home. The buyer's home inspector stated that our rangehood ducting was not connected to the roof vent. I discovered it was attached, if that's what you want to call it! Extremely poor workmanship (see pics)!!!! Looks like a kindergarten student's craft project! I had to completely repair the previous work done (see pics)!! This work was done by a foreman (Nick) after I notified the company of several corrections they had to complete. Nick returned to "fix" the issues and this is the result.

    Reply from the business

    Trent, a call to our office would have been appreciated. Nick hasn’t worked for us since about 11 years ago. We’re sorry for the poor fix 11 years ago, but we would have gladly resolved for you.

  • 1 out of 5Rick S2 years ago

    Not very helpful. Not sure why they advertise

    Reply from the business

    Hi Rick, give our office a call at 262-679-6100. We'd like a little more info and maybe we can help or point you in the right direction if you're looking for a service we don't provide.

  • 1 out of 5Justin Kuck3 years ago

    After having Sam come look at the house, no estimate was ever sent. Called twice and still no estimate

  • 2 out of 5Craig Walkner3 years ago

    Sam came out to check out my roof and to give me an estimate and he was very friendly, however I never received said estimate, even after sending follow-up voicemails/e-mails and calling their main office number. I did speak to someone at the main office and they CC'd me in on an e-mail to Sam but still no estimate arrived.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • thorough inspection203
  • gutters118
  • siding76
  • annual inspections65
  • soffit replacement24
  • downspout replacement15
  • window replacement10
  • window installation8
  • skylight replacement7
  • shingle replacement6

Other reviews we hold

14 more of the 482 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Daniel Burga day ago

    We had Tri-County replace our well-worn siding on our two-story house. They were fast and efficient and attentive to customer concerns. We are happy with the result.

    Reply from the business

    Thank you for the review, Daniel! We're glad you are happy with your new siding!

  • 5 out of 5K. L. MooreEdited a day ago

    My sales Rep was Brandon & I am really satisfied how he's handled my proposal. I not only sustained hail damage, but also am having more work done that has been put off for too long. Tri-County installed our replacement roof 10 years ago, & we were so satisfied with the product, service, & pricing, I knew I'd definitely go with them again for work from the hail. He was knowledgeable, helped make suggestions on siding, & roof color, although I pretty much had my mind made up. We went over the proposal several times, which was a good thing, because we both missed little things. My windows, roof & siding are beautiful, & I'm very satisfied with the entire process from start to finish. Communication with everyone was fantastic.

    Reply from the business

    Thank you for your kind words about Brandon. We're glad we could assist with your repair and renovation needs.

  • 5 out of 5Anne Burga day ago

    We had Tri-County install LP Siding. Every step of the process was very professional. Starting with Marty from sales – very pleasant, no pressure, and excellent communication. Brian’s email updates on material orders and estimated start date were great. Always knew the status. Jesse the project manager was awesome. The initial emails on the start date and overall process were very helpful. He was always available throughout the project, pleasant, proud of Tri-County. And finally the crew! AMAZING! They worked so well together, didn’t need instructions, they just did their jobs and finished a very large job in 4 days! Very happy with the siding and would recommend them.

    Reply from the business

    Thanks for the review, Anne! So happy that every step of the process kept you informed.

  • 5 out of 5Melissa Zabela day ago

    Got a new roof and gutters. The roof was done in a day, and the gutters took a couple hours two days later. The photo is after the roof was done and the guys had just the cleanup left. They left the roof looking great and the yard exactly how they found it. Perfect job.

    Reply from the business

    Thanks for the review, Melissa! So glad you're happy with your roof and gutters.

  • 5 out of 5Cathy StrehlowEdited a day ago

    Our sales person Janet was a pleasure to work with. She was prompt for the appointment. Pointed out things we didn't think about and answered our questions during the initial home visit and afterwards. We purchased our siding and highly recommend Janet and TriCounty Contractors.

    Reply from the business

    Thank you for your kind words about Janet and our team. We appreciate your business and trust.

  • 5 out of 5A Schilling2 days ago

    We were pleased with our appointment with Tri-County Contracting. Ryan arrived on time and was very informative on the choices of gutter guards. We signed on for the product and now waiting for the install. We are return customers and been happy their services.

    Reply from the business

    Thank you for the review! So glad to have you back!

  • 5 out of 5Jason Pechloff2 days ago

    AJ and crew were the best for roof and gutter installation! They were timely and take pride in their work. They worked 12 hours to make sure the roof was covered before the big rain. They protect my garden and bushes. Most importantly they watched my 9 and 11 yr old kids, making sure shoes were on going back and forth from neighbors house.

    Reply from the business

    Thanks for the review, Jason! Protection and safety is a huge priority!

  • 5 out of 5Aaron Hutchison3 days ago

    I used Tri-County for a full roof replacement recently, and can only say great things about them. Start to finish, everyone was excellent. Brandon did a great job with putting together the most detailed quote compared to the other contractors I reached out to. I have an old milwaukee east side home, and he caught some specific things about my home that the other contractors missed, which prevented the project from turning into a re-siding project as well. The roofing crew was also excellent; they cleaned up after every day and were respectful about the neighbors' houses. AJ, the project manager, was fantastic at communicating updates throughout the project and preemptively bringing potential issues or weather delays. The roof has already been through high winds and rain storms with no leaks or issues. I don't expect to need another roof for the next 30 years, but I'd highly suggest using them for any roof work you need or at least reaching out to them for a quote. I know I'll be using them again for any big siding or window project in the future.

    Reply from the business

    Thank you so much, Aaron, for such a thoughtful review! We’re thrilled to hear Brandon, AJ, and the roofing crew provided such a great experience from start to finish.

  • 5 out of 5Adam MiknaEdited 6 days ago

    It was a pleasure having Brandon come out for a quote. Knows his stuff. Looking forward to our new siding. Update:project is completed. Crew and Jesse did an awesome job! Looks great and I appreciate the attention to detail.

    Reply from the business

    Thank you for your kind words. We're glad you had a positive experience and look forward to working with you!

  • 5 out of 5Howard Wenger6 days ago

    Tony and the crew from Tri-County Contracting did a great job putting my new siding and window flashing on my house! They were courteous and answered all my questions. They also were great about cleaning afterwards!

    Reply from the business

    Thank you, Howard! We’re so glad you’re happy with your new siding and window flashing.

  • 5 out of 5Brigid Serafina week ago

    Sam was on time and professional. He seemed reliable and trustworthy. The quote estimate was reasonable. I’ve been happy with tri county contracting in the past

    Reply from the business

    Thank you for the review, Brigid! We truly appreciate your continued trust and support!

  • 5 out of 5Tammy Fumalla week ago

    Our Tri-County installer and project managers were amazing! The installation of a window and LP Smart siding was done with great care! The men were excellent listeners and kept us informed as the work progressed. This was a challenge for them as the weather was not very cooperative: extreme heat, hard rains, and forest fire smoke created timeline obstacles. Thank you again for all you did to make this a successful home improvement project. We made the right choice hiring Tri-County once again. 🥰 Jesse and Albert-siding and soffit/fascia, Steven and crew-garage window. Gutter cover crew.

    Reply from the business

    Thank you so much, Tammy! We're honored that you chose Tri-County Contracting once again. Despite the challenging weather, we're thrilled our installers and project managers provided the care, communication, and craftsmanship you deserve.

  • 5 out of 5Student Sue2 weeks ago

    I had an excellent experience with Tri County Contracting. The final result is beautiful. I love the texture and color of the roof. They also installed gutter guards. Communication was flawless starting with the sales person Joe B, the …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thanks so much Sue!

  • 5 out of 5Jessica Armbruster2 weeks ago

    Great company to work with for replacing our roof. Good communication from beginning to end. Crew showed up early, worked hard and did a great job cleaning up after themselves!

    Reply from the business

    Thank you Jessica!

The latest post from this business

Posted by Tri-County Contracting to their own Google profile 5 years ago. Their words, not ours.

✨ Full Exterior Transformation — Before & After! ✨ Talk about a glow-up! 🙌 This home got a refresh with a complete exterior makeover — and the results speak for themselves. From curb appeal to craftsmanship, this transformation is a perfect example of what happens when quality materials meet expert installation. Thinking about upgrading your exterior this year? Let’s make it happen!Mar 10, 2026

What Tri-County Contracting says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • States a founding year

    “…:52:52+00:00 Serving Wisconsin Families Since 1978 We’re More Than Roofs When Tri-County…”

  • Free estimates

    “…--> Skip to content 262-287-9871 Free Estimate Toggle Navigation Home About Us Meet…”

Other roofers in Waukesha

Ranked by how many ratings Google has counted.

Other roofers we list in Waukesha
Roofing contractor
Modern Exterior Roofingsmall project, siding, competitive pricing4.9729 ratings2.6% one and two star(262) 228-2722
Bulldog Builderssiding, answering questions, professional crew4.8331 ratings5.1% one and two star(262) 933-8777
123 Exteriors Waukeshasiding replacement, gutter replacement, roof replacement4.7245 ratings6.5% one and two star(262) 347-4599
L. H. Krueger and Son, Inc.estimate, gutter repair, siding replacement4.8244 ratings3.3% one and two star(262) 547-5054
Siding Unlimited, LLCsiding replacement, window replacement, roof replacement4.8215 ratings3.7% one and two star(262) 567-4513
Mighty Dog Roofing of Milwaukee Metroquick inspection, siding, gutter replacement4.9162 ratings3.1% one and two star(262) 587-5867

All roofers in Waukesha →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 783 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 537, of which 482 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.