Touchstone Roofing, LLC

All 3 of the one and two-star reviews we hold for Touchstone Roofing, LLC, most recent first.

• 1 out of 5K AlemanyEdited 2 months ago

  Update: Touchstone Roofing replaced my roof after Hurricane Ida. Ethan Kegg served as …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you K!

• 1 out of 5J Williamsa year ago

  Don't be fooled! They are great salesmen and offer a nice sales pitch. They only have so many good reviews because they offer gift cards in return. Don't expect them to come fix any issues after the fact and they also come back and send additional invoices after your claim is closed. RUN!

  Reply from the business

  Hi J Williams, We’re sorry to hear about your experience and take your concerns very seriously. Our goal is always to deliver quality work and clear communication from start to finish. We do not want any customer to feel misled or unsupported after a project is complete. We’d appreciate the opportunity to learn more about your situation and work toward a resolution — please reach out to me directly at 972-510-3710 so I can discuss the details. — The Touchstone Roofing Team

• 2 out of 5Karon Williams5 years ago

  The initial meeting with the worksite manager, Jacques, was good and seemingly going well with setting up a start date and costs for the project. The start date was delayed by 24 hrs because work was not completed at another …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We apologize that the experience you had did not meet your expectations. We have tried reaching out to you but it looks like the phone number you once had has been changed or is no longer in service. If you could please contact us we would be more than willing to make this right.

• fencing17
• gutter replacement15
• new roof14
• hail damage repair10
• fence replacement7
• roof quality7
• screen replacement3
• roof removal3
• no hidden charges2
• attic leak2

14 more of the 335 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Robin Mayesa month ago

  I want to commend Chris Cox and his employees for a wonderful job well done on our roof. After having leaking issues with our roof Chris assured us it would be fixed correctly. The attention to detail and repairing issues were outstanding. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Lisa N4 months ago

  Huge shout out to Touchstone Roofing and Jason Clark. From the first day I called him to the very end, he always stayed in contact and I always knew what was going on. He is very thorough and everything with hail damage was made right. They even replaced my rain gutters, screens and stained my fence. I don't see that happening with any of my neighbor's homes. Calling Jason was my best decision this year.

• 5 out of 5Michael Thompson4 months ago

  Zac did a great job. The crews were on time and the whole project was as quoted. Thank you Touchstone

• 5 out of 5V S10 months ago

  Firstly, I would like to recognize Matthew Mangapit, the Project Manager at Touchstone Roofing. Matt is very professional, respectful and a reason we stayed with the roofing company in spite of other roofing company offers. Touchstone roofing completed the roofing installation at our home and we are very pleased with the safety protocols they undertook before starting the project. The staff/ team was very knowledgeable, skilled and worked at a fast pace. Matt was present to supervise the whole project, answer any questions and provided pictures of the work being completed live. We have been very satisfied with the roof installation. They also took care of the gutters, window screens, fence staining. We would definitely recommend Touchstone roofing for the roof installation and other projects as they are sincere and reliable. A lot of our positive reviews is due to Matt as he was our point of contact, since the inspection and roof installation completion. Matt definitely deserves to be recognized and we thank him for the prompt communication and support throughout the process.

• 5 out of 5Sandra Saseka year ago

  Luis with Touchstone Roofing LLC is simply the best! I’ve known him for a while, and he has always been incredibly honest and transparent about what truly needs to be done—no upselling or pressure, just genuine advice. We recently needed a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Sandra! We’re lucky to have Luis on our team—he truly goes above and beyond, and your kind words mean the world to all of us. Honesty, professionalism, and genuine care are exactly what we strive for, and we’re so glad that came through in your experience. We appreciate your trust and recommendation! —The Touchstone Team

• 5 out of 5Charles Cheriana year ago

  I highly recommend Touchstone Roofing and Matt Mangapitt! Unlike others in the market, I found them to be very cordial and professional with first time homeowners or old timers alike, very knowledgeable, clear, communicative and honest …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Charles for the review and thank you for your business! Please don’t hesitate to reach out if you have any issues

• 5 out of 5Skousen Johna year ago

  Loren Jacques did an excellent job as the project manager for our roof replacement and other repairs. He was on task, easy to get in touch with, returned my calls timely, and he demonstrated a clear commitment to respond to all of my concerns and produce good workmanship.

  Reply from the business

  Wow, thank you for the 5-star review and for your business. Loren is the best and we are glad you had a good experience with him and with our team!

• 5 out of 5Tracie Bryanta year ago

  Touchstone’s team was professional, courteous, knowledgeable and executed perfectly! I can’t speak highly enough about Chris Cox and crew. Highly recommend.

  Reply from the business

  Tracie, your positive feedback is greatly appreciated! We are delighted to hear about your experience with Touchstone Roofing. Thank you for recommending us!

• 5 out of 5Linda Rutha year ago

  Fantastic team, that pays attention to details and make sure the job gets done right the first time. Zac and his crew are top notch.

  Reply from the business

  Hi Linda, Thank you so much for your kind words! We’re thrilled to hear that you had such a great experience with Zac and his crew. Our team takes pride in getting the job done right the first time, and it’s wonderful to know that came through in your project. We appreciate your trust and look forward to helping you again in the future!

• 5 out of 5Owen Leea year ago

  Chris and his team demonstrate a high level of professionalism and a strong commitment to customer service. This is the second roofing project I have completed with them, and over time, we’ve developed a friendly and familiar working relationship.

  Reply from the business

  Hi Owen, Thank you for your continued trust in us! We’re grateful for the opportunity to work with you again and truly value the relationship we’ve built over time. Chris and the team will be thrilled to hear your kind words about their professionalism and service. We look forward to helping you with any future projects!

• 5 out of 5Kevin Leea year ago

  We recently had our roof replaced by Touchstone Roofing, and I want to thank Chris Salinas for his guidance and support. Chris was extremely helpful, and I particularly appreciate his excellent communication. He kept me updated throughout the entire process. Thank you, Chris, for all your assistance! We really appreciate it.

  Reply from the business

  Thank you so much, Kevin! We’re thrilled to hear you had a great experience with Chris and the team. Clear communication is something we take seriously, and it’s great to know Chris delivered on that every step of the way. We appreciate your trust and are so glad we could help with your roof replacement! —The Touchstone Team

• 5 out of 5Kay Batcheldera year ago

  Another great job by Touchstone Roofing! David is a great project manager. He addressed all of our needs and requests. They replaced our roof, the gutters, repainted the exterior and did interior repairs and painting. Finished up in a timely manner. This is the 4th time we have used Touchstone and will certainly call on them for any future needs. Great job!

  Reply from the business

  Thank you so much, Kay! We’re honored to have earned your trust over the years, and we truly appreciate your continued support. We’ll be sure to pass your kind words along to David and the crew—they’ll be thrilled to hear it! It was a pleasure working on your home again, and we’re always here whenever you need us. Thanks for being such a valued part of the Touchstone family! —The Touchstone Team

• 5 out of 5Ahmed Al Jubooria year ago

  Thank you Touchstone for your Hard work! The whole crew team was thorough and very knowledgeable. It was really Great Experience with Touchstone. Moving forward, if anyone I know that need a roof to be replaced, Touchstone will be the company to be called upon. Thank again

  Reply from the business

  Thank you so much for your kind words and support! We're thrilled to hear you had a great experience with our crew. It means a lot to know you’d recommend Touchstone to others—we truly appreciate the trust. If you ever need anything in the future, we’re just a call away. Thanks again! —The Touchstone Team

• 5 out of 5Chad Crenshawa year ago

  The only roofer in the industry that I trust on my home or business

  Reply from the business

  Thank you so much, Chad! We’re honored to be the roofer you trust with your home and business—that means the world to us. We truly appreciate your continued support and are always here when you need us! —The Touchstone Roofing Team

• Licensed

  “…Exterior General Contracting As a licensed general contractor, Touchstone…”

• Insured

  “…pick us Fully licensed, bonded and insured general contractor offering leading…”

• Bonded

  “…17;s why people pick us Fully licensed, bonded and insured general contractor…”

• Warranty offered

  “…‘Integrity, Quality & Value – Guaranteed’ We’re here to give you roofing and…”

• States years in business

  “…from the experience of veterans with over 30 years in the game, we’re here for one…”

• Free estimates

  “…-2992 Houston: (832) 827-7472 REQUEST A FREE INSPECTION Home Services Roofing Roof Repairs…”

• Family owned

  “…with top industry certifications Family-owned & veteran-owned with Texas family…”

• Veteran owned

  “…As a local, family, and veteran owned and operated business, we pride…”