Elevated Roofing

8 of the 14 one and two-star reviews we hold, most recent first.

• 1 out of 5Angela Miraldi2 days ago

  Google Review – 1 Star I would not recommend this company. After they installed a new roof on my home, I discovered a gas leak caused by one of their roofing nails puncturing my gas line. Both Atmos Energy and the licensed plumber who repaired the damage confirmed that the puncture was caused by the roofing installation. I have provided the company with everything they requested, including photos, reports, invoices, and documentation. The original photos clearly show the roofing nail in the gas line, and the gas line was installed approximately 2 inches below the roofline, consistent with the contract requirements. Despite this, they continue asking for additional paperwork and photos that are impossible to provide because the repairs have already been completed. Instead of taking responsibility for the damage their crew caused, they have continued to give me the runaround and have refused to reimburse me for the plumbing repairs. I expected a company that promotes honesty and Christian values to stand behind its work, but that has not been my experience. If you’re considering hiring this company, I encourage you to think twice. My experience has been extremely disappointing, not because of the mistake itself, but because of the refusal to take responsibility and make things right.

• 1 out of 5Patricia S Strange6 days ago

  The pizza was terrible! One pizza was supposed to have half cheese half pepperoni needles to say it was only cheese not cooked! The other one was so HOT WE COULDN'T EAT IT! I called the manager and all he said was thank you!! No sorry no nothing it was like he didn't care!!!!!

• 1 out of 5John Adams3 weeks ago

  I URGE YOU TO READ THIS BEFORE CHOOSING A ROOFING COMPANY This was one of the most frustrating experiences I’ve had with a contractor. …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5JZ2 years ago

  Extremely poor service from Elevated Roofing. I would avoid them at all cost. We used them for our roof replacement 4 years ago and it was a horrible experience. They no-showed TWICE to a scheduled inspection that I had to schedule time off work to accommodate. The communication on their end is horrendous. People within the same company tell you different things and they don't follow up. Had people showing up to my house unannounced as well. They also didn't want to do an the repairs that were recommended and basically had to tell them to do it. Fast forward 4 years and needing some roof repair. I only called them for potential warranty coverage. Someone came out on 5/31 and I never heard from them again. I called the week after and they said they were working on a quote for me but no response. I called again the week after and they tried to schedule another inspection later in the week, even though I already had one. I asked for a manager to call me back and they said they would same day. Still no response a week later. They can't even provide a simple quote for a repair. If you want to be left in the dark and frustrated, go with Elevated Roofing, where the only thing elevated is your blood pressure.

• 1 out of 5Robbie GuthrieEdited 3 years ago

  We used the wrong company to install our roof. Elevated Roofing would not take full responsibility for puncturing our gas line while replacing our roof. I have no doubt that the Elevated Roofing representative Fidel could smell the gas each …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Brittany McAllen3 years ago

  Wasted 3 hours of my day waiting on them to come and then they call to say they won’t be coming today as they got called away to another job.

  Reply from the business

  Hello Brittany! We aren't seeing you in our system. Are you sure this is the business you worked with? Please reach out to us directly if you have any comments or concerns. Find our contact page at: https://elevatedroofing.com/contact/

• 1 out of 5Jordan3 years ago

  One of your drivers were going way to fast in a school zone. White f150 on teel at 3:22pm today.

• 1 out of 5Paul DonaghyEdited 5 years ago

  VERY POOR EXPERIENCE. I've seen good reviews but my experience was anything but. Spent over $30K on a new roof and siding. Did roof first which was OK until the siding part. First, they put toe boards all over our new roof - this is when they nail boards into the roof so they can stand on them. So we have a new roof with holes everywhere through it now. Second the drip edges they put up were ruined when they took off siding (see pic below) - told us this would be fixed but it is certainly not. The painting of our siding resulted in paint on our brick which we were told would be removed, but it wasn't (see pic). There were a number of other issues, way too many to mention. Biggest issue was with their subcontractor who ordered way too much wood/siding which he charged us for. We had a long conversation about how I was going to use the left over wood for another project (he even told me the type of saw I would need to cut that particular type of wood). Next morning they came to clean the mess they left, instead they took all the left over wood and left the mess behind. When I called him he said he returned it for a refund. So I asked for the refund he immediately changed his story and said he had ordered extra wood for "another job". Funny how that didn't come up when we spoke about the project I was going to use that wood for. The story kept changing, like a criminal caught in a lie being questioned by police, because he keep digging a hole with deeper lies. I've asked for the receipt for the wood to compare it to the amount used but Elevated will not provide it - I wonder why? Since this job finished in Sept kept being told they would make things right until their VP Daniel Brennan called today (1/28) & made it clear that wasn't his priority and they wouldn't provide the receipt. He said it is now Jan & that was 6 months ago, never mind I have been asking for this for the past 6 months This is just a snippet of my experience with Elevated Roofing, my suggestion is

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Paul, We were anticipating your review based on you threatening to after your profanity laced tirade. We don’t have “Some good reviews”, we have over 600 5 star reviews. That's a reflection of our company culture to take excellent care of our customers. Let's address the points of your review in order. • You told Daniel and Kenny, the work was great - not good. • Generally most roofs have toe boards to keep the on-site workers safe. The holes all get filled at project end. This is standard practice. • The drip edge was fixed immediately, this is not how we left it. The paint was from a previous job you had done- and we sent the before pics to you showing that. We still tried to remove it. • The timeframe you have referenced was long, but not entirely of Elevated’s making. You had personal business elsewhere that delayed the job. • For the siding, we gave you a price to complete the work- not for a certain amount of wood. You signed a contract for that price. We completed the work exactly as promised, and cut no corners- and you said the work was great. This would be like you contracting for a home, and asking for a refund when some of the framing wood was not used for whatever reason. We always over order for everything, that way we do not run out on the job site. The one issue was our subcontractor telling you anything about extra material. He should not be saying anything as he does not know. We did correct that issue. Daniel called you to try and provide solutions. You lost negotiating power and goodwill with us when you chose to start using profanity in the call with him. We bend over backwards to ensure we do a great job for our customers. Under no circumstance is profanity in communications acceptable to us. As with any other project we do for our customers, if you have any issues with quality or warranty, we will most certainly stand behind it and ensure you are taken care of.

• roof replacement191
• inspection96
• insurance claim assistance39
• hail damage repair38
• insurance adjuster meeting37
• courteous staff34
• gutter replacement33
• easy process33
• new roof20
• window replacement8
• timely roof replacement3

14 more of the 549 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5David Marquez2 days ago

  I had these guys replace my roof. Very professional from start to finish. Request Ryan Marron if you can. He was great to work with and very helpful and responsive. He, in my opinion, even went above and beyond in helping me out when I was trying to pick a color for my shingles.

  Reply from the business

  Thank you, David! Ryan takes a lot of pride in walking clients through every part of the project, even the small stuff like picking the right shingle color, so it's great to hear that made a difference for you. We appreciate the recommendation and are glad to have your new roof looking great.

• 5 out of 5Kanyon Harrisa week ago

  I had a compromised piece of roof decking due to an exposed shingle, causing rot on a piece of decking. Sean was quick to diagnose and assess the issue. The estimate process was seamless and transparent. Luis was sent out to make the …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Kanyon! Catching that rot early made all the difference, and we're glad Sean was able to diagnose it quickly and get you a clear estimate. Luis takes real pride in doing thorough work, so it's great to hear the repair looks as good as new. We appreciate the recommendation and are here if you ever need us again!

• 5 out of 5Britton Gregga week ago

  We had an issue with the flashing on our roof and reached out to Elevated Roofing for help. Even though we had never used them before, they were incredibly helpful, responsive, and professional. They came out, took a look at the issue, and repaired the flashing for us. It’s not often you come across a company that is willing to help someone who isn’t even a previous customer without trying to sell them something or charge a fee. We really appreciated their honesty, kindness, and willingness to help. We will absolutely keep them in mind for any future roofing needs and highly recommend them!

  Reply from the business

  Thank you, Britton! Helping out even when someone isn't yet a customer is just part of how we like to do business, and we're glad it showed. It means a lot that you'd recommend us for future roofing needs, and we hope to work with you again down the road.

• 5 out of 5Jeremy Ball2 weeks ago

  I worked with Ryan M to put a new roof on my home in Oaklawn. Ryan was able to get me a quote same day in person. When it came time to install the roof, Ryan personally oversaw the job to completion and sent me completion photos along the way. Highly recommend these guys for your roofing needs. We're happy with the product and I'm sure you will be too.

  Reply from the business

  Thank you for the detailed review, Jeremy! Ryan takes a lot of pride in staying hands on from the quote through completion, and we're glad that showed in your experience with your Oaklawn roof. We appreciate you recommending us and hope the new roof serves you well for years to come.

• 5 out of 5Amy Floyd3 weeks ago

  Worked with Ryan Marron to get our roof replaced. Elevated did a great job and were able to do it all in one day! Ryan and his team were quick to respond to questions, deliver samples, share info about the different levels and types, and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Amy, thank you so much for this! A full roof replacement completed in one day, a thorough walkthrough at the end, and a cleanup that actually impressed you is exactly the experience we want every homeowner to have. Ryan and the team take real pride in making the whole process feel easy and leaving a finished product that looks great and complements your home. We are so glad it all came together so smoothly and we truly appreciate the kind words. We are here whenever you need us!

• 5 out of 5Matt Motley3 weeks ago

  I had the privilege of working with Ryan Marrow on my roof. He was attentive to detail and took the time to answer all my questions. This is the second roof I've had replaced with Elevated Roofing, and I couldn't be happier with the result.

  Reply from the business

  Matt, thank you so much! A second roof with us is about the highest compliment we could ask for and we do not take that loyalty lightly. Ryan is a fantastic part of our team and we are so glad his attention to detail and clear communication made the experience a great one again. We truly appreciate your continued trust and are here whenever you need us!

• 5 out of 5Rhonda McGuirea month ago

  I wanted to share my experience with J.D. and recognize his honesty and professionalism. He came out to inspect what I believed was a roof leak, and I was extremely impressed with his thoroughness, knowledge, and the way he handled the entire visit. After his detailed inspection, it was determined that the issue was actually a warranty matter with my builder. Thanks to J.D.'s honesty and detailed inspection report, I was able to work with my builder to have the necessary repairs completed. It's refreshing to find someone who values integrity over making a sale.

  Reply from the business

  Rhonda, thank you so much for taking the time to share this. J.D. is exactly the kind of person we are proud to have representing Elevated Roofing. Giving you an honest, thorough inspection and pointing you in the right direction, even when that meant the work went elsewhere, is what integrity looks like in action. We will always choose doing right by our customers over making a sale, and it means the world to hear that came through for you. We truly appreciate your kind words and are here whenever you need us!

• 5 out of 5H Ba month ago

  Called Elevated Roofing after the plumber inspecting our water heater noticed that the vent opening on the roof needed to be sealed. Ryan M came out to take a look and quickly found that the vent collar had somehow slid up. He got on the roof, fixed it right away, and even sealed everything properly. Ryan was friendly, professional, and took the time to listen to what the issue was before getting to work. Best of all, he didn't charge us for the repair. We really appreciated the excellent customer service and honesty. We'll definitely be calling Elevated Roofing for any future roofing needs. Highly recommend!

  Reply from the business

  Thank you so much for sharing this, H B! Ryan is exactly the kind of person we are proud to have on our team. Getting up on the roof, diagnosing the issue quickly, fixing it properly, and doing the right thing when it came to the charge is just how he operates. We believe honesty and good service go hand in hand, and it means a lot to hear that came through for you. We truly appreciate the recommendation and look forward to being your go-to team for any roofing needs down the road!

• 5 out of 5Cyrus Tehranya month ago

  Really helped me get great pricing on replacing my roof. super professional.

  Reply from the business

  Cyrus, thank you so much! Getting you great pricing on a roof replacement while delivering professional service is exactly what we are here for. We truly appreciate the kind words and are here whenever you need us!

• 5 out of 5Jonny Jon Jon2 months ago

  Great communication, customer service and value! They also offer services without replacing a whole roof that are great and dont just try to sell you on what you dont need

  Reply from the business

  Thank you so much! We really do believe that honest recommendations make for better long term relationships with our clients, and if a full replacement is not what you need, we are going to tell you that. Knowing that came through for you means a lot. We appreciate the kind words and are here whenever you need us!

• 5 out of 5Melissa M2 months ago

  Had a fairly quick repair but much higher beings our home is 3 stories. Thomas responded to repair request on Yelp quickly and came to fix it quickly. Our initial estimate went higher due to the height of house and a specialty ladder needed. Even so, much cheaper than Angie's List and another local roofer who said it was handyman's job not roofer's.

  Reply from the business

  Melissa, thank you for taking the time to share this! Three-story homes do add some complexity, and we're glad Thomas was able to get out to you quickly and get it sorted. We always want to be upfront when something like specialized equipment affects the final cost, so we appreciate your understanding there. It means a lot to hear that we came in well below the other quotes you received. We hope the repair holds up for many years to come, and don't hesitate to reach out if you ever need us again!

• 5 out of 5Abbigail Wilson4 months ago

  Sean was so helpful and the roof looks beautiful! They did a really quick and perfect job, it only took half a day! and shout out to Sam’s Gutters, they were super nice and did an amazing quick job! I couldn’t recommend this company more!

  Reply from the business

  Hi Abbigail, Thank you so much for your kind words. We’re thrilled to hear you’re happy with how your roof turned out and that everything was completed quickly and smoothly. Sean will really appreciate your shout-out. We’re also glad to hear you had a great experience with Sam’s Gutters. We take pride in working with teams that deliver the same level of quality and professionalism. Thank you again for your recommendation and for trusting us with your home. If you ever need anything in the future, we’re here to help.

• 5 out of 5george gao5 months ago

  Even though we did not get the work done, the level of professionalism displayed by Ken Rankin is second to none. He was patient and responsible, inspected the property, gave us an estimate right away and promptly answered and addressed all my concerns as well as explaining the process. The company has great customer service and is excellent at what they do, honest and takes good care of it's potential customers.

  Reply from the business

  Hi George, Thank you for taking the time to share your experience. We truly appreciate your kind words about Ken and the professionalism he demonstrated throughout the process. Providing clear information, timely estimates, and honest guidance is important to us, regardless of whether the project moves forward. We’re grateful you recognized the level of care and customer service our team strives to deliver. If you ever need assistance in the future, we would be happy to help.

• 5 out of 5Cathy Debusk6 months ago

  Great and professional company! The owner, Mike is awesome and very knowledgeable as well as nice to work with. The crew wwas amazing and did great work along with perfect clean up of the yard and area! They even followed up and made the process so easy. I would recommend and use again! Thank you!!

  Reply from the business

  Hi Cathy, Thank you so much for your kind words and for taking the time to share your experience. We’re glad to hear that working with Mike was such a positive part of the process and that his knowledge and approach made everything easy and straightforward. It’s great to know our crew’s workmanship, attention to cleanup, and follow-up stood out to you. We take a lot of pride in making sure every project is done right from start to finish, and your feedback truly means a lot to our team. We appreciate your recommendation and would be happy to work with you again anytime. Thank you for trusting Elevated Roofing.

Recycling your old shingles is an environmentally friendly choice that keeps tons of construction waste out of Texas landfills. Torn-off asphalt shingles are ground down and mixed into asphalt road paving mixes for local highway projects. We manage the cleanup and disposal process responsibly to minimize our environmental footprint. Contact us for a roof inspection: https://elevatedroofing.com/contact/ Elevated Roofing 15222 King Rd #402, Frisco, TX 75036, USA More roofing resources: https://local.google.com/place?id=15303815553392056968&use=posts&lpsid=CIHM0ogKEN7aiKvn572JeA2 days ago

• Licensed

  “…We are local, licensed with the Roofing Contractors…”

• Warranty offered

  “…Resistant Shingles in DFW GAF Roofing Warranty Emergency Services Free Roof…”

• States years in business

  “…For more than 20 years, Elevated Roofing has been providing…”

• States a founding year

  “…Since 1995, we have been serving homeowners and…”

• Free estimates

  “…, TX 75036 Call Us: 469-305-0010 Book A Free Inspection Online Financing Options Copyright ©…”

• Financing available

  “…-305-0010 Book A Free Inspection Online Financing Options Copyright © 2026, All rights…”

• 24/7 emergency call-out

  “…More About Our Storm Damage Services 24/7 Emergency Services We provide 24/7…”

Their site also states: insured.