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Roof Warden

Roofing contractor

Top To Bottom Roofing & Home Improvement Company LLC

1172 Lakeshore Blvd, Rochester, NY 14617

Google average
4.5
Ratings counted
50
One and two star
6 of 50(12.0%)
New York median
1.1%

The first three are Google’s own figures for Top To Bottom Roofing & Home Improvement Company LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.

Rating breakdown

4.5
50 ratings
How the 50 ratings break down, from five stars to one
5
4386%
4
00%
3
12%
2
24%
1
48%
12.0%of these 50 ratings are one or two stars (6)

Higher than most — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 6 of the one and two-star reviews we hold for Top To Bottom Roofing & Home Improvement Company LLC, most recent first.

  • 1 out of 5Kalzaeth3 weeks ago

    He doesn't answer phone calls or reply to text messages. Instead, he showed up unannounced at 10:15 a.m. and woke me up by climbing onto my roof without any prior notice. …

    Google cut this review short. The full text is on their Google profile.

  • 2 out of 5Top Bottom6 months ago

    John was advertising in the pennysaver from top to bottom $49 roof repairs, we had one shingle missing and try to tell us _685 to replace the one shingle no warranty small ranch house. We told him we had to get some more estimate That's when he began swearing at us telling us don't call him ever again this was our last chance to do business with him after he leaves he will not do business with us again Beware very arrogant and ignorant

    Reply from the business

    Just look at the heading This review is 1000%. A lie haters gonna hate Google should be taken care of this.

  • 1 out of 5Kent Goodinga year ago

    I contacted them to fix my fascia. Initially they were very responsive and came to my house to give an estimate. They were going to return the following week to complete the job, but did not show up. They also did not respond to my subsequent text message to check on status. I ended up hiring a different contractor to complete the project

  • 2 out of 5Susan Nichols2 years ago

    I requested a quote on a bath remodel 2 weeks ago & no one has gotten back to me. Now if they do I'd hesitate to hire.🫤 …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Susan, you were told that we do not do bathrooms. We never have but thank you for thinking of us.

  • 1 out of 5Steve Arnold7 years ago

    I called in the middle of August for a quote to have a metal roof installed. I received a call back in about 1 week and was told they were scheduling out 3 months. Then he told me that because of that they could not quote the job. I did not know the middle of November was to late to have a roof installed. I have a smaller house and i feel like they just did not want to bother with it. If it was a $50,000 job i an sure they would have found the time to do the job. Terrible business.

  • 1 out of 5ML DeMarco9 years ago

    called them because the add they have on the radio said that they repair anything top to bottom but they told me they will not do a garage roof.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • work22
  • estimate4
  • workmanship4
  • chimney4
  • repair4
  • home improvements3
  • radio3
  • text message2
  • crew2

Other reviews we hold

14 more of the 43 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Andrew RhoadsEdited 3 months ago

    We bought an older house last year and had a "to-do" list from the home inspection. John installed new gutters

  • 5 out of 5J R Beniteza year ago

    Very professional and courteous. Had an emergency leak in my roof the crew came out quickly and did the job with great care and respect. 10/10

  • 5 out of 5David Cobb5 years ago

    Excellent - timely and knowlegeable.

  • 5 out of 5Judy Travis6 years ago

    Top To Bottom Home Improvement is the best! I had attic issues & when John & his crew came & looked over the job, they found that the roofer I hired 4 years ago didn't replace the vents & they were leaking plus several other roof problems. …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Anthony Ferrara6 years ago

    Awesome guy /terrific work and work ethic/easy to work with/ you will not be disappointed

  • 5 out of 5tom robare6 years ago

    Top to bottom is an excellent choice for home improvements. They are a great crew who works fast and is very knowledgeable while explaining the process so anyone can understand what’s going on. John the owner is on the job overseeing and working with his guys to make sure everything is done right. By far the best company to use for home improvements I will recommend to anyone who needs work done on their house.

  • 5 out of 5Mike Helfer6 years ago

    John and his crew did a great job on my drywall project! Highly recommended them for any home improvements.

  • 5 out of 5Jeana Walker6 years ago

    I highly recommend using John Geer and top to bottom home improvement they are simply the Best went above and beyond I am completely satisfied with his professional service all the work was done and completed in a timely fashion and done to a T

  • 5 out of 5Deb PriceEdited 6 years ago

    Great customer service. Very fair prices. I called 3 companies to fix my roof and John was the only one to come out the day I called and he was able to start work the next day. He informed me the repair might be extensive,quoted me an estimate and went above and beyond to get the job done. John takes pride in his work and truly wants to help his customers. He even helped me with my insurance company. I HIGHLY recommend this company for their quality workmanship

  • 5 out of 5Heather Bennett6 years ago

    11/10 service!!!!

  • 5 out of 5Alexandria Robare6 years ago

    Top to Bottom is a very professional home improvement company. The owner John is very detail oriented and customer service is fantastic. Would definitely recommend them to anyone looking for home improvements.

  • 5 out of 5natasa duricic7 years ago

    Thank you !!!

  • 5 out of 5Debbie Kelso7 years ago

    If I could give John and his crew 10 stars I would! Such great people and the work was above and beyond my expectations. They did a great job fixing my foundation and removing mold from the basement. The crew was pleasant and polite and did a beautiful job cleaning up. Can't say enough good things about this company to everyone I talk to. If you need a repair, do yourself a favor and call John!

  • 5 out of 5Darrell Rivers7 years ago

    Jon and his team were professional and quick. We called them on a Saturday and they were at our house within an hour completing the repair. Great service. Great price. Would highly recommend to anyone looking for quality work and fair pricing.

Other roofers in Rochester

Ranked by how many ratings Google has counted.

Other roofers we list in Rochester
Roofing contractor
Stellar Roofinganswering questions, new roof, thorough inspection4.71,630 ratings5.2% one and two star(585) 888-7663
Highland Contractorssiding, polite staff, estimate4.8707 ratings3.5% one and two star(585) 507-3658
Long Construction NY LLCanswering questions, siding repair, polite staff4.9653 ratings1.8% one and two star(585) 433-5664
Five Star Improvementssiding installation, estimate, polite staff4.7651 ratings5.7% one and two star(585) 496-2776
Giordano Roof Replacement & Roof Restorationprofessional crew, gutter replacement, respectful staff4.9349 ratings2.9% one and two star(585) 467-6767
Roofing Rochester NYgutter repair, skylight replacement, full tear off4.7328 ratings7.3% one and two star(585) 727-8619

All roofers in Rochester →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 50 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 50, of which 43 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.