Tip-Top Roofing & Construction

All 5 of the one and two-star reviews we hold for Tip-Top Roofing & Construction, most recent first.

• 1 out of 5A.R. CEdited a year ago

  This company installed the roof on our new build home in 2023 in French Quarter Creek. However, the roof is not up to code, which is a 2021 code, and now they are refusing to come out and correct the issue. Deceitful and despicable. Update: Get bent, you know the codes as well as D R Horton and are equally as guilty especially since you refuse to fix it. You should be ashamed.

  Reply from the business

  Hello AR, We did not Build this home DR Horton did. They are the ones who purchase the materials that go on their roofs. Tip-Top Roofing has no control over how their purchasing department conducts business. Please put the review on their page as that is where it belongs. I understand how frustrating it must be to have a new home and experience so many issues, but we have never been deceitful in how we conduct our business. We would never present and sell a home that was not up to code!

• 2 out of 5Dallas Austin2 years ago

  This company replaced a metal roof with exposed fasteners on my detached garage. After the work was initially completed, I noticed improper installation of the ridge cap, fasteners, damage to personal property, and several other issues. I brought this up with them and the owner met me out at my house, agreed that there was an issue and said they would make it right. After repairs were completed, the ridge cap was fixed, personal property replaced, but the fasteners still needed attention and a few other negligible issue were ignored as well as more damage to personal property. An invoice was sent to me without follow up to see if the issues had been resolved. It then rained, and I had dozens of areas on the interior that water was seeping though. In the end the owner offered to make more repairs (which I refused), then agreed to lower the price by about %25 to account for the repairs I would have to make myself. I do not recommend this company for metal roofing.

  Reply from the business

  Thank you for the feedback, Dallas. I’m sorry to hear that you had such a negative experience with us. Our goal is always to serve our customers with stellar service and quality products. We are always working to make our process even more efficient. We hope to have the chance to serve you again. - Ashley (owner)”

• 2 out of 5Clara Goodman3 years ago

  They were not friendly when they arrived at my property. They didn't even confirm that I had approved their visit. They broke my Easter lillies and didn't even offer to pay for them. They were not the least interested in explaining what damages they found or what they were going to do.

  Reply from the business

  I am sorry this was your experience Clara. Unfortunately, we did not contract with you. The Property Management Company approved everything, right down to the color and start date. This job was scheduled weeks in advance with plenty of notice. They should have informed you, the tenant, of the start date. I am not saying they didn't inform you, but this review should be on their account, not ours.

• 2 out of 5Julia Beckham4 years ago

  It was obvious they are more interested in quantity or jobs vs quality of work. The person who came to do the repairs was clearly under pressure to hurry up and get to the next job. The initial quote included a drip edge and despite 2 requests to honor the original agreement I was told it is not needed and that it would be a sharpe edge. Others I spoke to said tor flashing could be bent to not be sharpe. The original siding had a drip edge and now it looks unfinished. It will be years before the water damage appears and so I won’t be able to get them to care.. Even with less material (aka no drip edge) the final cost was $1000 more than quoted. Also, there is still damaged siding that a quality minded person would have seen and fixed even if the home owner failed to point it out. S, now as we prepare to paint, more siding will need to be repaired. I wonders why they were so quick to come and quote the job when many others were booked for months.

  Reply from the business

  We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with our business. Your happiness is our number one priority!

• 1 out of 5LW KrentzEdited 5 years ago

  We called out Tip Top just under a year ago to fix a minor roof leak. I was initially impressed by their fast response, but their repair person just started tearing off shingles to find the leak. I wondered if this was even necessary-- and I still wonder now. The guy who performed the repair just drove off when he was 'finished,' didn't even speak to us. At the time I reported this to the company, as well as a concern over the appearance of the repair. It looked lumpy and messy. I'm no expert, but the shingles didn't appear to be properly installed. I was assured over the phone that what I was seeing was common with replaced shingles and they would settle down given time and some hot sunny days. It didn't. But it was the middle of the pandemic and I dropped it because the leak seemed to be resolved, even if it looked awful. A year later a leak appeared under the series of shingles that Tip Top had replaced, just a bit higher than the original leak. Since I had doubts about the job Tip Top had done, we called another company to assess the problem. I was told that the old shingles were never properly sealed back down, and that in a high wind or hard rain they could just blow up and water could leak through. I see reading the most recent reviews that I am not the only person who has had to pay for twice over for the bad job done by Tip Top, and for the EXACT.SAME.ISSUE. How do you have a roof repair person who just never seals the shingles, leaves things looking awful, and then when the customer complains you treat them like they are the one with a problem? I wish now we had gotten the second opinion as soon as we suspected something was wrong. So now we are out double money because the second company had to redo the entire job, and now we have to repaint our ceiling again. Thanks for nothing. It's tempting to take TipTop to small claims court over this and I am debating over whether I value my time or money more. Folks who are reading this review can save yourselv

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thanks for the feedback Goonius. Can you give us a call and provide the customer name and address for this repair? Our number is 803-550-9147, we would like to investigate this further.

• fair pricing6
• work crew6
• full inspection4
• kind staff4
• timely work4
• hurricane helene2
• fair estimate2
• punctual crew2
• siding repair2
• affordability2
• honest staff2

14 more of the 54 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Bill Welcha month ago

  After 5 contractors that wanted to charge premium prices without fully investigating the problem just based on a visual examination, and then said they did not care what the manufacturers documentation said bout the approved and not …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Monique Smalls5 months ago

  This company was recommended through Facebook. They were very responsive and answered tons of questions. They also conducted a full inspection and repaired my chimney cap and vinyl siding without breaking the bank. Great service!

• 5 out of 5EM Montalvoa year ago

  Roof replacement. Job came in on budget and on time. Excellent job. Crew were courteous and very neat. When they left, it was like they were never here. Highly recommended.

• 5 out of 5Peggy Heliea year ago

  We needed to have our roof replaced and some additional repairs after we had a fairly large tree come down during Hurricane Helene. Tip Top Roofing happened to drive by, we chatted and they came back that same day to remove the tree from the house and put a Tarp over the impacted area to prevent further damages. Everyone was super easy to work with, the new roof looks amazing, there were a few concerns that were addressed promptly and follow up walk through was done to make sure that everything was 100%. We are completely satisfied with the workmanship and overall service with Tip-Top Roofing! Definitely recommend! Thank you for returning the house to better than it was before the storm.

• 5 out of 5Randy Silviaa year ago

  Highly recommend Tip Top Roofing. They were very fast to give an estimate and arrived on the date they gave me to start the work. This was outstanding considering how busy they had to be as it was not long after hurricane Helene. We had to have all the plywood under the shingles replaced along with the shingles and they accomplished the entire job in a day and a half. All the debris was cleaned up and you couldn’t even tell they had been there other than a brand new roof. High quality work and great service!

• 5 out of 5william turnera year ago

  They were very professional and did a excellent job on the roofs. I have used this company on two rental properties and I have been very pleased. I will continue to use them in the future

• 5 out of 5Cindy Conrada year ago

  We got the name of this company from a co-worker and friend who has used them 2 times for her homes. We cannot be more grateful for the referral. From the moment of the honest evaluation and estimate (and I have to say very prompt service from the time of inquiry to evaluation!) to the actual work, the staff was upfront regarding costs and patient with us as we had so many questions regarding the type of roof we wanted post hurricane damage... The workers were amazing, prompt, and extremely diligent with their cleanup. We cannot say enough wonderful things about Tip Top Roofing. I will gladly refer them to anyone needing a new roof. I look in awe at how beautiful our roof, our home looks now! Thank you Tip Top for the amazing work!

• 5 out of 5Pierre Kisteneffa year ago

  I needed a complete reconstruction of my roof. This included a new plywood roof deck overlayed on the existing deck, which dated back to 1935, plus a synthetic felt underlayment, and new Owings Corning Williamsburg Gray Architectural shingles. During their inspection, Tip-Top also discovered that a fair number of my rafters under the eaves were rotten and that this had been concealed by a paint job five years ago. The results were perfect. Ronnie is a straight shooter and was a pleasure to work with. Tip-Top's crew operated like a well-oiled machine--punctual, disciplined, efficient, and extraordinarily hard working. I could not recommend them more highly.

• 5 out of 5Chris Powella year ago

  Ronnie from Tip Top Roofing was great. He came to assess some storm damage and was INCREDIBLY HONEST about jobs that I could complete myself to save money vs jobs that we should have them or another professional complete. His main concern was clearly making sure that we had our roof fixed correctly and inexpensively and made no attempt to sell us anything beyond what the roof actually needed. RARE THESE DAYS!

• 5 out of 5morningstarbranda year ago

  Came out quick. Gave us a fair price for quality products and got our old roof off and new one installed in two days. Friendly and professional. Couldn’t be happier with this company.

• 5 out of 5Betty KeaEdited a year ago

  Very professional ,prompt , explained in detail what would be done , workers very efficient in during the job in a timely manner ,completely cleaned the area when finished .very satisfied with work and roof looks beautiful

• 5 out of 5Mike Apple2 years ago

  One of the best companies I've ever dealt with, start to finish. Quote was prompt, process was explained, questions were answered straightforwardly. Roofing materials applied efficiently and effectively.

  Reply from the business

  Thank you for the feedback Mike. Glad we were able to help!

• 5 out of 5Sylvia Evans2 years ago

  My son and I contacted Tip Top Roofing in early November 2023 along with three other roofing companies to get an estimate on replacing three pipe boots that were leaking on my roof. In addition, we had an old furnace vent removed as well. Ronnie arrived at my house went on my roof and took pictures to show me what needed to be fixed. We hired Tip Top Roofing to complete the work and they did an excellent job! We have had two severe storms in the Cayce area and my roof has not leaked one time. I would certainly recommend Tip Top Roofing to any of my neighbors and family. They provided quality work at a reasonable price. I will certainly use this company in the future.

  Reply from the business

  Thank you for review Sylvia, glad we were able to help!

• 5 out of 5Carolyn Todd2 years ago

  yesterday I had a great experience with modern roofing, they came and looked at my roof inside and out, and really helped and gave good information. Adam was especially kind and understanding and very respectful

  Reply from the business

  Hey Carolyn, This review is under our company page (Tip-Top Roofing). I am not sure if you can delete it or not. But make sure you go over to Modern Roofing's page and give them their review, sounds like they earned it!

• Licensed

  “…Licensed, insured, and committed to your…”

• Bonded

  “…price match against other licensed, bonded, and insured companies! Financing…”

• Warranty offered

  “…Satisfaction Guaranteed We strive to save you both time and…”

• States years in business

  “…Us Licensed, bonded & insured Over 20 years of experience Family-owned, local…”

• Free estimates

  “…Book a free consultation today and we will go over all your…”

• Financing available

  “…Financing Available Use the link below to pre qualify for…”

• Family owned

  “…insured Over 20 years of experience Family-owned, local service Quality materials and…”

Their site also states: insured.