Roofing contractor
The Metal Roofers
935 E Trinity Ln #3, Nashville, TN 37207
- Google average
- 4.9
- Ratings counted
- 150
- One and two star
- 2 of 150(1.3%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for The Metal Roofers, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 145 | 97% | |
|---|---|---|---|
| 4 | 2 | 1% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for The Metal Roofers, most recent first.
- 1 out of 5Rolanda Amos4 years ago
Called twice,in was told someone would go out look at 2 houses and give a bid..i don't know if anyone ever went out..never heard from anyone. I called another roofing company.
Reply from the business
We sincerely apologize for not getting in contact with you after we came by to look at the two properties, Rolanda. This coincided with us changing over our follow-up system, and reaching out to you accidentally fell through the cracks because of this transition. We pride ourselves on taking care of our customers and we know we dropped the ball on this. Mitch reached out by phone to let you know we are sorry. Again, we understand the frustration, and we apologize for this lapse in our normally rock-solid service! This issue with our system has been rectified for future customers so that it doesn't happen again.
- 1 out of 5Brittan Jones5 years ago
I am a general contractor and Mitch came out to a job of mine on Tuesday and sent me a quote on Wednesday. I called and gave him the go ahead on Thursday and that I would have a check for deposit by early next week. He text me on Friday that he had a material increase and would let me know the cost difference which I didn't like it being after we had agreed on a price and then he called me on Saturday and said they would not do the job at all because of cost increase and product availability being harder to get. I already had a contract with my customer and they are now upset and have taken the job away from me because of Mitch not standing behind what he said he would do. I will never use them and do not recommend them if they cannot even honor something within a few days of when they tell you.
Reply from the business
While we do understand the situation is not ideal, we received no contract to do this work, so no firm price had been set, whether with you as the contractor or directly with the homeowner, which we would typically do for a job of this size. The initial estimate was for work to be done in the fall, and moving the timetable forward multiple months was going to have an impact on our cost to do the work. Current costs for materials are extremely high, and the initial estimate was given with the expectation that prices would have possibly come down by fall, and this would have been reassessed at that time. Also, you specifically requested for additional work to be done that you requested an updated price on. Again, this would have been covered on an actual signed contract to do the work, which we never received. We apologize for the misunderstanding and issues with the pricing not being resolved before you agreed with the homeowner to have the work done. This is why we are very thorough when it comes to contracts and the process we follow with homeowners and other contractors, making sure BOTH parties are equally protected. Had we signed a contract for the work with an agreed upon price, between all parties involved, this would have been honored without question as is our normal business practice.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- metal roof installation35
- professional crew31
- new gutters13
- polite crew13
- amazing crew9
- estimate process6
- quick installation5
- gutter screens3
- roof removal2
Other reviews we hold
14 more of the 132 reviews we hold text for, most recent first. We do not hold every review Google has.
- 4 out of 5PAID 5 STER REVIEW PROVIDER17 minutes ago
I write positive review
Reply from the business
Thank you for your positive review. We appreciate your support and are glad you had a good experience. We strive to earn five stars and look forward to welcoming you back.
- 5 out of 5Lisa weatherly4 months ago
I can’t recommend this company enough. They were completely honest and saved me from unnecessary costs by simply repairing a small section instead of pushing a full roof replacement. Truly kind, professional, and reliable—thank you so much!
Reply from the business
Thank you, Lisa, for the wonderful review and recommendation. We’re glad we could save you money by repairing the small section and truly appreciate you recognizing our honesty, professionalism, and reliability. It was a pleasure helping you and we’re grateful for your trust. Please reach out anytime if you need anything else.
- 5 out of 5Gary Pettigrew4 months ago
The Metal Roofers crew did a superb job of installing our beautiful aluminum roof in July of 2024. Since our roof is steep , we recently had The Metal Roofers install two rows of snow rails around our roof for safety reasons.Since installation of our metal roof we have experienced on two different occasions, unusual amount of snowfall for the area we live in.Such may not happen again anytime soon, or even for years, but the snow rails give us peace of mind. Another great professional job by The Metal Roofers.The color of the aluminum snow rails blend in nicely with the color of our aluminum shingles.
Reply from the business
Thank you, Gary, for the wonderful review and for trusting The Metal Roofers with your metal roof and snow rails in Murfreesboro! We take pride in professional installations and custom matching materials so everything blends nicely for your home. If you need anything in the future, please contact us.
- 5 out of 5Lorna Lincoln6 months ago
Nolan was able to fix our solar system for us and even took the time to educate me on a better way to use it. He was awesome! Polite and professional. I would absolutely recommend him to my friends.
Reply from the business
Thank you, Lorna — we're thrilled Nolan was able to fix your solar system and walk you through a better way to use it. We appreciate your kind words about his professionalism and politeness. Thank you for recommending him to your friends. Please reach out anytime if you need further assistance.
- 5 out of 5Myles MacDonald6 months ago
Extraordinarily pleased with purchase and installation of Class IV standing seam roof and new gutters on 2,700+ ft. ranch house in December 2025. Clear communication, on time, well run professional crew, left the work area cleaner than they found it. Highly recommend.
Reply from the business
Thank you, Myles. We’re thrilled you’re so pleased with the Class IV standing seam roof and new gutters on your 2,700+ ft. ranch and that the December 2025 project met your expectations. I’ll pass your compliments on to the crew—clear communication, punctuality, and leaving the site cleaner are things we take pride in. We appreciate your recommendation and are here if you need anything else.
- 5 out of 5Jenny Henry Kebir6 months ago
We are thrilled with our new metal roof! Everything was very professional, fast and clean. We couldn’t have asked for more.
Reply from the business
Thank you so much for the glowing review, Jenny — we’re thrilled you’re happy with your new metal roof. We take pride in providing professional, fast, and clean service, and it’s wonderful to hear that we met your expectations. If you need any assistance in the future or would like to refer us to friends or family, please don’t hesitate to reach out.
- 5 out of 5Rebecca Howald7 months ago
Very pleased with the work that Ritz, Caleb, Alec, and the entire crew did for us. Replaced an asphalt shingle roof with beautiful metal panels. Everyone was so pleasant to work with, kept us informed, and followed up promptly on punch-list items and all the questions we had. Happy to recommend The Metal Roofers to friends!
Reply from the business
Thank you, Rebecca, for the kind review! We’re thrilled you love your new metal standing seam roof and appreciated our craftsmanship. Your recommendation means a lot to our whole team. If you need anything in the future, please reach out!
- 5 out of 5George Sodemann8 months ago
We would give them 10 stars if it were possible! The Metal Roofers are a reliable, detail oriented, friendly and family owned business with tons of skill and many years of experience. We had many challenges in dealing with our home owners …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for sharing your experience with The Metal Roofers. Dealing with homeowners insurance and adjusters is usually the hardest part of a roof replacement, so it means a lot to hear that our team was able to step in, work with your adjuster, and keep the process from turning into a hassle on your end. The green you chose was a beautiful color for the workshop, it fits the property and tree line setting really well. Paired with those classic Tennessee metal panels, it gives the new steel roof a clean, finished look. Thank you again for trusting our metal roofing company with your project and for recommending The Metal Roofers to others!
- 5 out of 5Stephen Watson9 months ago
Austin and Alec were professional and eager to find and help me make a plan for the leak on the metal roof of our bay windows. Wish I would have used Metal Roofers from the start! Thank you
Reply from the business
We really appreciate you taking the time to share your experience! Our team takes pride in helping homeowners find the right long-term solution for every metal roof issue, even the smaller details like bay window leaks. We're glad we could earn your trust, and we’ll be here if you ever need us again.
- 5 out of 5James Munch10 months ago
I had The Metal Roofers handle the quoting, purchasing, installation, and support for my off-grid solar setup, and the entire process was seamless from start to finish. From the initial quote to final installation, everything was clearly explained, on time, and handled with true professionalism. A special shout-out to Nolan, the electrical engineer, who went above and beyond to keep me updated throughout the project. He made sure I fully understood how every component of the system worked and answered all my questions with patience and expertise. It’s rare to find a company that makes a complex project this easy, but The Metal Roofers delivered on every front. Highly recommend them for anyone considering solar or roofing work! I will definetely be back when the time comes to expand my solar needs.
Reply from the business
It means a lot to hear that our process, from quoting and engineering through installation and support, delivered exactly what you hoped for. Nolan puts his heart into every project, and knowing his care and communication stood out makes us proud of the standard we hold as a team. Making complex projects feel simple is exactly what we aim for. Thank you for choosing a local Tennessee team that still believes in doing things right the first time, we’ll be here when you’re ready to expand.
- 5 out of 5Justin & Michelle Workman10 months ago
Our experience with Ritas, Nolan, and the team at The Metal Roofers was top-notch, start-to-finish. They worked closely with us to design the best combination of roof types and solar equipment to not only maximize efficiency and aesthetics, but also designed to make the most sense economically. Our roof turned out better than we had hoped, and we are very pleased with our entire solar system. We would highly recommend them to any homeowner looking for a very high-quality roofing or solar contractor!
Reply from the business
We can’t thank you enough for sharing this and for trusting our team with such a detailed project. It was a pleasure working with you on the roof and solar design, balancing efficiency, appearance, and long-term value is exactly what we aim for on every home. Nolan and the crew will be thrilled to hear your kind words. We’re proud of how everything came together and grateful you chose a local team that cares about the craft. Enjoy that new roof and solar setup, it’s a beautiful combination built to last.
- 5 out of 5Living Word Family Worship Center, Inc11 months ago
Great service 👏 I highly recommend them to anyone in need of a new roof are solar panels.
Reply from the business
Thank you kindly for the recommendation! It means a lot to hear you had a good experience.
- 5 out of 5Don Castnera year ago
Definitely recommend The Metal Roofers. Christian and the whole team were great to work with. I own a small commercial building in Clarksville Tn. I had been patching small roof leaks for several years. When the recent flood hit I had …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you Don for the 5-star review! We promise to always give you a fair assessment of your roofing needs and provide options! IF you ever need us again, don't hesitate to reach out!
- 3 out of 5Thomas Ma year ago
Great product, poor communication. We selected The Metal Roofers after getting three separate quotes (one high, two …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for your detailed feedback, Thomas. We're glad to hear that you are satisfied with the product and installation. However, we sincerely apologize for the communication issues you experienced after signing the contract. Your concerns are important to us, and we will work on improving our customer service to ensure a better experience in the future. Thank you for bringing this to our attention.
The latest post from this business
Posted by The Metal Roofers to their own Google profile 4 months ago. Their words, not ours.
A properly specified metal roof does not make a house hotter in summer. In many homes, it reduces heat gain because modern metal roofing can reflect solar radiation, release heat quickly, and work with attic ventilation and insulation. The roof surface can still feel hot in direct sun, but surface temperature is not the same as indoor comfort or total heat transfer. The important factors are solar reflectance, coating quality, roof color, attic airflow, insulation level, and installation quality. Cool-roof-rated metal finishes and infrared-reflective pigments can reduce roof heat absorption, including on darker colors. Balanced soffit and ridge ventilation helps remove attic heat, while insulation slows heat transfer into the living space. A finished residential metal roof is also a layered assembly, not just exposed metal over the room below; the panel, underlayment, roof deck, air space, insulation, and ceiling all affect comfort. A dark, poorly ventilated roof over weak insulation can still run hot, but that is a system-design problem rather than proof that metal roofing makes homes hotter. The correct conclusion is that a well-installed metal roof can lower attic temperature, reduce air-conditioning load, improve summer comfort, and help reduce cooling costs compared with conventional dark asphalt roofing.Jun 22, 2026
What The Metal Roofers says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Music City Specialists Nashville, TN Licensed & Insured BBB A+ Home Services…”
License number shown
“…in Nashville, Tennessee (TN License #75515), serving Middle Tennessee since 2003…”
Insured
“…Nashville, TN Licensed & Insured BBB A+ Home Services Residential…”
Warranty offered
“…Areas We Service Partners Lifetime Warranty Free Estimate Call Anytime (615)…”
States years in business
“…Shingle in Nashville Total cost over 30 years: lifespan, storm resilience, energy…”
States a founding year
“…#75515), serving Middle Tennessee since 2003 with 1,000+ metal roofs installed and…”
Free estimates
“…We Service Partners Lifetime Warranty Free Estimate Call Anytime (615) 649-5002 Schedule…”
Financing available
“…Straightforward financing available for qualified homeowners. All…”
Family owned
“…Company ✦ ✦ ✦ The Metal Roofers is a family-owned metal roofing contractor in…”
Their site also states: bonded, 24/7 emergency call-out.
Other roofers in Nashville
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| MidSouth Constructionroof replacement, insurance claim assistance, answering questions4.91,088 ratings2.2% one and two star(615) 712-8893 | 4.9 | 1,088 | 2.2%24 of 1,088 | (615) 712-8893 |
| Centennial Roofingroof replacement, insurance claim assistance, smooth process5.01,032 ratings0.3% one and two star(615) 278-6600 | 5.0 | 1,032 | 0.3%3 of 1,032 | (615) 278-6600 |
| Don Kennedygutters, leaks, gutter replacement4.8926 ratings3.9% one and two star(629) 276-3360 | 4.8 | 926 | 3.9%36 of 926 | (629) 276-3360 |
| Music City Roofersroof replacement, insurance claim assistance, insurance company negotiation4.7875 ratings6.4% one and two star(615) 900-4000 | 4.7 | 875 | 6.4%56 of 875 | (615) 900-4000 |
| Mr. Roof Nashvillepolite staff, estimate, siding repair4.7687 ratings6.4% one and two star(615) 208-3245 | 4.7 | 687 | 6.4%44 of 687 | (615) 208-3245 |
| Mr. GoodRoofknowledgeable staff, inspection, thoroughness4.8409 ratings3.4% one and two star(615) 824-8100 | 4.8 | 409 | 3.4%14 of 409 | (615) 824-8100 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 150 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 151, of which 132 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.