Mr. Roof Nashville

8 of the 35 one and two-star reviews we hold, most recent first.

• 2 out of 5jimmy emersonEdited 7 hours ago

  The consultation was great and price was fair .I told them what I needed done and he noted it I was given a price then a few days later it jumped to and next day jumped to even more and the on the day of install I was told they missed the missing facia boards so it went up even more . Though out the install I noticed that the two chimneys were still intact that was in the contract to remove . I messaged the about that and assured me they were going to be removed . As the day progressed and the roof was near completion the chimney was still there . I had to have them come back out and complete the removal of the chimney . You can clearly see where it was .it would have been much better to remove it before adding the osb . Also the facia was not wraped very well and some is dented wavy and hanging .Not happy with the project manager on this job . The foof looks ok but could have been done way better . Would look around a bit more. Also the workers did not do a magnetic sweep around my house. Probably from being here so late .I now have a roofing nail in my tire and still finding them all over my yard .

  Reply from the business

  I appreciate you sharing your experience, Jimmy. I'm glad to hear you found the consultation helpful and the pricing fair, but I understand your frustrations with the changes in pricing and the issues with the installation. It’s important to us that our customers feel satisfied with the completed work, and I'm sorry to hear that we fell short in this instance, particularly regarding the chimneys and fascia boards. Your feedback will help us improve our processes, and if you need further assistance or have any more concerns, please feel free to reach out via text or call.

• 1 out of 5Brandon Webb2 months ago

  We recently discovered a leak in the area where Mr. Roof removed a chimney and repaired the roof approximately four years ago. Based on the location, it became clear that the leak originated from that repair area. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I appreciate you sharing your experience, Brandon, and I'm sorry to hear about the inconvenience you've faced. It's great to know our inspector provided you with honest feedback, but I understand your frustration regarding the management's response. Your concerns are important to us, and I encourage you to reach out directly via call for further assistance. Thank you for bringing this to our attention.

• 1 out of 5Jim Lay3 months ago

  I would not recommend this company! They wrapped my front porch post and left them hanging over my porch a little bit. I was told that they had to for structure support purposes. They started to slide off and when I called and requested …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  I understand your frustration, Jim, and I'm sorry to hear about your experience. It's important to us that our customers feel satisfied with our work. I appreciate your feedback and would like to resolve this issue for you. Please feel free to reach out to us via text or call for further assistance.

• 1 out of 5Sherry Allen5 months ago

  They never got back with an estimate

  Reply from the business

  I understand your frustration, Sherry, and I apologize for the lack of communication regarding the estimate. Your concerns are important to us, and we appreciate your feedback. Please feel free to reach out via text or call for further assistance, and we will make sure to address your needs promptly.

• 1 out of 5Karson Burns11 months ago

  Terrible experience. Damage done to our home and no one will call to make it right. We have paused $18,000 worth of work due to the lack of communication. We accepted a quote for new windows, new gutters, new roof, a new back door, and a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Karson, We sincerely apologize for the frustration and inconvenience you experienced. We take concerns like yours very seriously and are glad we were able to connect with you and resolve the issue to your satisfaction. Our team is committed to ensuring the remaining work is completed smoothly and to the highest standard. Thank you for giving us the opportunity to make things right.

• 1 out of 5MonicaEdited a year ago

  Update I just paid off my credit for the roof they did. IM so upset! the leak they said they would fix still leaks and the 11k a waste! Don't trust them please. They will lie and smooth talk you into a roof whether you need it or not. Plus …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We genuinely appreciate your feedback, and I'm sorry to hear about your experience with our service. Please reach out to us via text or call so we can address your concerns and work towards a solution together. Your satisfaction is important to us.

• 1 out of 5C Sa year ago

  I hired Mr. Roof to install siding on my Nashville home, and it’s been a frustrating experience from start to finish. After the job was completed, another contractor pointed out serious installation issues. The siding was installed too …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  C, I genuinely apologize for the frustrating experience you've had with the siding installation and the subsequent issues you've encountered. Your concerns about workmanship and communication are valid, and I'm sorry we did not meet your expectations. We appreciate your detailed feedback and take it seriously, as safety and transparency are our top priorities. Please feel free to reach out via text or call for further assistance, and we will do our best to address your concerns promptly.

• 1 out of 5AC CEdited a year ago

  Mr. Roof installed our roof in 2012, and we've had a persistent and progressively worsening moisture problem in our home ever since. While the moisture issues have been gradually worsening since 2012, the full extent of the damage was only …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Ac, we sincerely apologize for the distress and frustration you've experienced regarding your roofing issues and our customer service. Your concerns about the moisture problems and communication breakdown are important to us, and we take them very seriously. We appreciate your feedback as it helps us improve our services. Please feel free to reach out via text or call for further assistance; we are here to help you resolve this matter.

• polite staff28
• estimate27
• siding repair25
• new roof15
• informative staff11
• storm damage repair8
• facial board replacement3
• no pressure sales3
• roof leak2
• drywall damage2

14 more of the 379 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Rebecca Foust3 days ago

  Andrew was caring and so helpful with everything he did. He was considerate of our needs and very fair.

  Reply from the business

  Thank you, Rebecca! We're glad to hear that Andrew provided caring and helpful support. Your feedback means a lot to us!

• 4 out of 5Phillip Coleman5 days ago

  Andrew Weber was my consultant/estimator. His knowledge and willingness to guide me thru the insurance process was more than I could have asked for. He stayed in contact with me the whole way. Thanks to him the process was easy. The work is now complete and I am very pleased. The installation crew did an awesome job.

  Reply from the business

  Thank you, Phillip! I appreciate your kind words about Andrew and the installation crew. It's great to hear that the process was easy and that you're pleased with the results.

• 5 out of 5Jeremiah Thu5 days ago

  Paw has to be the most genuine guy to talk to. most sales man Ive talked to I close the door on but he’s really stands out because of his honestly.

  Reply from the business

  Thank you, Jeremiah! We appreciate your kind words about Paw and are glad to hear he made such a positive impression on you with his honesty.

• 5 out of 5Paul Boney2 weeks ago

  It was great working with Logan. Clear and fast communication every step of the way. Recommended.

  Reply from the business

  Thank you, Paul! We're glad to hear you had a great experience working with Logan and appreciated the communication. Your recommendation means a lot to us!

• 5 out of 5Wen Tran2 weeks ago

  I had a leak in my bathroom and Tyler Kane came out to inspect it. I was convinced the problem was coming from the roof deck, but Tyler quickly diagnosed the real root cause somewhere else entirely and fixed it on the spot — without even charging me. Super honest and knowledgeable, and clearly not out to upsell. It’s rare to find service this straightforward and trustworthy. Highly recommend Tyler and I know whom to go to next time I have leaking and roofing related issues.

  Reply from the business

  Thank you, Wen! We're glad to hear about your positive experience with Tyler. It's wonderful to know you found his service honest and knowledgeable. We appreciate your recommendation and look forward to helping you again in the future!

• 5 out of 5Justin Johnson3 weeks ago

  From the first call Mr. Roof was able to answer my questions and get help sent to me. The roof estimator that came out was extremely professional and helped me greatly! His name was Andrew Weber and he even helped my after his visit with …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Justin, for your wonderful feedback! We're glad to hear that Andrew provided exceptional service and support throughout your experience. We appreciate your kind words about our team and are happy to have met your needs swiftly.

• 5 out of 5Brian Siskind3 weeks ago

  Andrew was awesome to work with. No hard sales pitch jusy honest assessment and super helpful.

  Reply from the business

  Thank you, Brian! We're glad to hear you had a great experience working with Andrew. Your feedback is truly appreciated!

• 5 out of 5paul mikusa jr3 weeks ago

  We recently got a new roof, and the team did a great job! We had a major rainstorm on the second night. While that made me nervous, the roof held up perfectly against the heavy rain and wind. Interestingly, a piece of drywall fell completely off my garage ceiling during the process—the team told me that was a first! Although they weren't required to fix indoor damage, they repaired it anyway, and it looks great. My only minor issue was cleanup. I don't think they swept for nails, as I had to run a magnet over my yard multiple times and found about a dozen. Still, it is what it is, and I would definitely use this company again.

  Reply from the business

  Thank you, Paul! We're glad to hear that you're pleased with your new roof and that our team went the extra mile to address the drywall issue. We appreciate your feedback regarding the cleanup and will take it into consideration. Your support means a lot to us, and we look forward to working with you again!

• 5 out of 5Mister PutchieEdited 4 weeks ago

  need to add an addendum to my review: had an issue with rain water coming down our vent pipe and thought that it might require recaulking around the "boot". Called Mr. Roof and got a call back within an hour and a visit from a Project Manager the next morning. After a thorough inspection that involved going up on the roof and as well, up in our attic to inspect all of the boots installed when our roof was replaced over five years ago, it turned out that our vent pipe was the source and the roof was not an issue. Very positive experience and Collin was a total pleasure to interact with.

  Reply from the business

  Thanks for the stars, Mister! We always appreciate positive feedback.

• 5 out of 5Randy Carr3 months ago

  Great folks to work with. They did what they said they would do, worked everyday till it was finished (even Sunday) and the craftsmanship was excellent. I am very well pleased with the outcome and will have them out for more projects later on. Would highly recommend these folks.

  Reply from the business

  Thank you, Randy! We appreciate your kind words and are glad to hear that you were pleased with the craftsmanship and dedication of our team. We look forward to working with you on your future projects!

• 5 out of 5Gloria Lane4 months ago

  I love my 2009 roof of chateau brown to this day its excellent. Way to go Mr. Roof I will use your company again when needed. Thank you so much.. Its nice to have true good service.

  Reply from the business

  Thank you, Gloria! We're so glad to hear that you're still enjoying your roof and appreciate your kind words about our service. We look forward to working with you again when the time comes!

• 5 out of 5Jamie Mitchell4 months ago

  We hired Mr. Roof to replace our roof after storm damage, and they did an excellent job. The crew was professional, the work was done well, and our new roof looks great. Dealing with our insurance company after the storm was along, stressful process, but Mr. Roof was very patient with the whole thing. We are thankful Mr. Roof helped in getting everything resolved. We appreciate the quality of their work and would gladly recommend them to anyone needing roofing services.

  Reply from the business

  Thank you, Jamie! We're glad to hear that you had a positive experience with our team and that you're happy with your new roof. We appreciate your recommendations and are here to help anytime you need roofing services in the future.

• 5 out of 5Tara5 months ago

  I contacted Mr. Roof after noticing water damage on my den ceiling and around the chimney. It occurred during the recent icestorm. Mr. Roof sent their employee, Logan, to climb onto my roof to inspect the damages. Logan was professional, …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Tara, for your fantastic review! We're delighted to hear about your positive experience with Logan and that he was able to assist you throughout the process. Your recommendation means a lot to us, and we're glad you love your new roof!

• 5 out of 5Marlena Peek10 months ago

  Devon was great. He was really good at walking me through and explaining everything. Beyond friendly and kind. All around, great service experience.

  Reply from the business

  Thank you, Marlena, for your wonderful feedback! We're glad to hear that Devon provided you with such a positive experience and made everything clear and friendly. Your kind words mean a lot to us!

Your roof is the most critical element protecting your home from unpredictable seasonal weather, severe storms, and high winds. If your shingles are curling, losing granules, or showing signs of age, it is time for Direct Answers and Decisive Action. Waiting until a leak breaks through can result in costly structural damage. Upgrading to a complete Roof Replacement with Mr. Roof guarantees structural peace of mind. We use only premium, heavy-duty materials engineered for maximum durability and longevity. Best of all, every full installation is backed by our industry-leading warranty covering both labor and materials. Don't settle for temporary fixes. Choose the professional, high-speed team that delivers permanent protection for your biggest investment.Aug 4, 2026Call now

• Licensed

  “…All installers are fully licensed, bonded, and insured. In 2007, Mr.…”

• Warranty offered

  “…Lifetime Warranty Should there be an issue with the new…”

• States a founding year

  “…Roof | In Business Since 1962 Skip to content Select Location Ann…”

• Free estimates

  “…Sales Careers Contact Us (629) 339-8467 Free Estimate Call Schedule Roofing & Home…”

• Financing available

  “…Special Financing We take our roof financing options seriously so we can be sure that you…”

• Mentions the BBB

  “…#1 Consumer Choice for 20 years running A+ rating on the BBB Over 500k satisfied…”

• Family owned

  “…Roof started as a small, family-owned business based out of Ann Arbor…”

Their site also states: insured, bonded.