Roofing contractor
T.P.'s Roofing & Exteriors
107 Lawrence Dr, Florence, KY 41042
- Google average
- 4.6
- Ratings counted
- 51
- One and two star
- 4 of 51(7.8%)
- Kentucky median
- 2.6%
The first three are Google’s own figures for T.P.'s Roofing & Exteriors, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kentucky roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 46 | 90% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 1 | 2% | |
| 2 | 0 | 0% | |
| 1 | 4 | 8% |
Higher than most — the typical roofer in Kentucky sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for T.P.'s Roofing & Exteriors, most recent first.
- 1 out of 5Traci Naegele11 months ago
Ok if you need a small business not for fast larger jobs
Reply from the business
Traci im not sure why you chose to leave me a one star review. Can you refresh my memory on the project we did for you? I would certainly like to review it and see where we could have been faster or accommodate larger projects. My number is 8593801376. I appreciate the feedback and would like an opportunity to speak with you about it. These reviews are very important to me and my roofing family and pride ourselves on the rest of my wonderful reviews so please get in touch with me so you can help me improve. ...update......I do not have you in any database or emails or any trace of you as a customer. Again please remind me of the project that we did for you as a paying customer. It would really help me out. Your title as a Google review guide has shown me that you've reviewed alot businesses and I want to make sure that we've had interaction before. Thanks so much and have a wonderful day .....update...9/14/2025....no response from this reviewer to reach n out to me. Fortunately this is not a paying customer or anyone who I've had any interaction with in the past or currently. Its a shame that someone can come on these platforms and make such inaccurate statements about my business and leave me a 1 star rating. I hope you find something better to do with your time as I've seen where you've reviewed countless other businesses. I wonder if you've done the same with them as in reviewing the business and never stepping foot in the door. God bless you and have a good day.
- 1 out of 5Andrea Thamana year ago
This clown put a new roof on my house and my bedroom ceiling completely collapsed due to leaking. Then he refused to fix it and I paid another company to fix his mess. Stay far far away
Reply from the business
Youll have to bring me up to speed on exactly what transpired with the whole scenario. If you had to have another contractor correct any issues I'm happy to talk to you about what had to happen to make you whole and also offer you possible compensation for any extra expenditures on your part. I believe this was quite a long time ago when I first was in business. Of you'd be agreeable to speak with me about it I'm at 8593801376. Of course I apologize for any dissatisfied feeling you may have about this. So please contact me. I will always try to make things right with any customers who feel this way and you can read my other reviews and they are very few and far between. Tha k you for the feedback and I look forward to your call. Have a blessed day...... Update ......no one has reached out to me to discuss this and possibly remedy this customer. I've not had a phone call or email or text message. With calls from other review sites it seems that this person has only one purpose with this review and that is to sully my name. Again I'm willing to discuss and make and do what's right. But I have to have contact. Again still waiting
- 1 out of 5ralph young3 years ago
Whole side of my house is messed up because they didn't secure the gutterto the house properly.
Reply from the business
Ralph.......I have no idea who you are. Nor did I receive a call text or email about your satisfaction or lack thereof. I would have corrected any issue you had if I had been. So as far as I'm concerned......your problem.....is your fault. However being the awesome fella I am......I am more than happy to revisit your situation free of charge and if your issue is due to my work.. I will cover any repairs at no charge
- 1 out of 5christine amoroso4 years ago
My neighbor hired this company. When they were doing the job I was outside with my daughter and several other children were close by. One of the workers was screaming profanity so loudly that the whole neighborhood could hear. He was also …
Google cut this review short. The full text is on their Google profile.
Reply from the business
I believe I remember who this might be which it's not a customer of mine at all. And from what I understand God Rest her soul as she has passed away from an overdose. As far as using profanity while on a job putting a roof together. If it were in front of a child or female we would apologize immediately. Not to mention we are not up there doing taxes. We are doing hard labor and it hard job which we are very proud of and do good work
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- insurance work13
- gutters12
- gutter repair10
- siding6
- insurance claim assistance6
- timely job5
- new roof installation3
- downspout extension2
- patio protection2
- explaining the process2
- leak repair2
- exterior work2
Other reviews we hold
14 more of the 47 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5April Rossa month ago
These guys are amazing. The piece of mind they gave back to me by answering my questions and explaining the process was truly wonderful. They were honest, gave great advise and reasonably priced. I fully recommend to anyone looking to replace your roof.
Reply from the business
April, it was a pleasure to work with you.And your family to install your new metal roof it turned out really well and we thank you for your business. Don't hesitate to call for any reason.And i'm sure we will see each other again. Until then be well!!!! Regards TP
- 5 out of 5Ross Cramera month ago
This company was so easy to work with. They were very communicative, attentive to detail, and met their proposed timeline. I highly suggest these guys with any project that you have for them.
- 5 out of 5Kyle Ballewa month ago
Tommy was able to help me and my company with some trim, flashing, roofing, and gutters. Easy to work with, quality work, and made sure the homeowner was satisfied with every step of the ptoject before moving on. Highly recommend.
- 5 out of 5QwannyMona month ago
Way cheaper than everyone else in the area, helped me deal with my insurance, got the job done quick, & my roof looks great. Super friendly guy & will be sending people his way when they need a new roof
Reply from the business
Hey , buddy , thank you so much for the kind review. We like to pride ourselves for having more than fair prices because of our low overhead and our twenty years in the business and we pass that along to our customers. Again , thank you so much for the kind of review and we will be following up with you over the next few years to make sure everything is working out with your new roof
- 5 out of 5Cathy Sutton2 months ago
Tommy and his team were phenomenal! They showed up on time, were very professional and I had a brand new roof on my garage. We couldn't be happier and highly recommend this Veteran owned business.
Reply from the business
Cathy thank you so much for the kind of review and we really appreciate your business.And we love doing business with our veterans such as myself. What a chance meeting we had at the dentist office.You reading the back of my T-shirt and my phone number.We were able to come together and get something accomplished. I'm glad you're happy with the final product.And as always, my phone rings, 24 hours a day.If there's ever an issue , and i'm sure we'll speak again in the future!!!
- 5 out of 5Beth Nowak2 months ago
I just had a couple small things that needed repaired—a couple seams resealed and a downspout extended. Tommy’s crew was prompt, polite and helpful. Highly recommend!
- 5 out of 5Rachel Kirkwood3 months ago
Had gutter repairs. Professional, responsive and punctual. Explained everything well, showed up when he said he would, didn’t recommend more than what he came for and stayed on budget. Also kind and personable. Recommend!
- 5 out of 5zeroabs93163 months ago
Just closed on our new home and needed a whole new roof. Found these guys and quoted me under our budget and got our roof done in just 1 day. Im super happy with the results.
- 5 out of 5michelle kennedy4 months ago
Thomas is so easy to work with. He is honest and knowledgeable. His guys came out this morning 4/2/2026 to install. They found some water damage and replaced the boards and laid the new roof which has a lifetime warranty.. he explains …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Victor Lashewitz5 months ago
Excellent job started in the morning with an excellent crew. Fin
- 5 out of 5Aqua Capital7 months ago
My home is a five year old Drees Home. Had a leak in my master bathroom. Drees would not address the issue, so I called Tommy. We had rain coming the next day. I assumed it was leaking around one of the roof vents. Tommy had his guys on my roof within four hours. Repaired the area and inspected my entire roof. Made other repairs while they were up there. He could have told me $500, and I would have been okay with it. Charged me third of that price. Roof is repaired, and I am staying dry.
Reply from the business
Thank you for such a kind review.It's customers like you.\nThat drive me and my crew. I'm\nGlad everything worked out and as always.Keep an eye on the sky.If anything comes up , we will be right out. Happy new year!
- 5 out of 5Kelly Arndts8 months ago
Tommy and his team were great to work with. Pricing was good and they were quick and efficient. In addition to a gutter repair they hung new shutters for us. We will definitely hire them again!
Reply from the business
Thank you so much for the kind review. We are just a phone call away.And as always.\nDon't hesitate.\nTo let us know , and we will be right out. Happy new year!!
- 5 out of 5Jason Gray10 months ago
I was extremely satisfied with every aspect of work as well as personal communication in regards to TPS (roofing). The work was done within a timely fashion and even after completion (communication continued). I will use them for future projects and even beyond. I thank them for the superb and outstanding work which was completed.
- 5 out of 5Jess11 months ago
Tommy and his team are top notch! He took the time to explain the whole process to me and did all of the insurance work – I did not have to deal with my insurance company at all! The quality of his work is unmatched. Not only does my roof …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for the kind review! We really pride ourselves on these positive reviews and the different interactions we have with customers and their individual needs. You've been great to work with and look forward to following up with you down the road on how your homes new exterior is doing! Stay blessed!!!
Other roofers in Florence
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| American Home Techroof replacement, cleanup, insurance claim assistance4.71,060 ratings5.9% one and two star(859) 869-4101 | 4.7 | 1,060 | 5.9%63 of 1,060 | (859) 869-4101 |
| Schumacher Roofingroof replacement, cleanup, quick response5.0739 ratings0.4% one and two star(859) 341-5424 | 5.0 | 739 | 0.4%3 of 739 | (859) 341-5424 |
| Northern KY Roofing & Siding.quick response, insurance process, siding replacement4.9316 ratings1.9% one and two star(859) 414-2705 | 4.9 | 316 | 1.9%6 of 316 | (859) 414-2705 |
| That Girl Roofinggutters, siding installation, gutter replacement5.0205 ratings1.0% one and two star(859) 444-7686 | 5.0 | 205 | 1.0%2 of 205 | (859) 444-7686 |
| MadeWell Roofing & Exteriorsinsurance claim assistance, responsive staff, siding4.9176 ratings1.7% one and two star(859) 802-3248 | 4.9 | 176 | 1.7%3 of 176 | (859) 802-3248 |
| Fortress Solutions LLCroof replacement, insurance claim assistance, gutter replacement5.0174 ratings0.6% one and two star(859) 328-6338 | 5.0 | 174 | 0.6%1 of 174 | (859) 328-6338 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 51 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 51, of which 47 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.