Roofing contractor
Southpaw Roofing
525 Pleasant Home Rd, Augusta, GA 30907
- Google average
- 4.9
- Ratings counted
- 414
- One and two star
- 11 of 414(2.7%)
- Georgia median
- 1.4%
The first three are Google’s own figures for Southpaw Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Georgia roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 388 | 94% | |
|---|---|---|---|
| 4 | 13 | 3% | |
| 3 | 2 | 0% | |
| 2 | 1 | 0% | |
| 1 | 10 | 2% |
About typical — the typical roofer in Georgia sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 9 one and two-star reviews we hold, most recent first.
- 2 out of 5Christopher Morris2 months ago
The actual work done was satisfactory. Price was a little high for the work that needed to be done but not outrageous. Communication was the biggest issue. Several start dates were given and work was never started on the date given. I had no idea when the work was started or when it was finished and then I just recieved an invoice via email. I was never able to survey the work and make sure everything was completed. There were still minor repairs that needed to be done. I will be contacting another company to finish the work.
Reply from the business
Hi Christopher - We’re sorry for the frustration and the communication issues during your project. In insurance-related work, there can sometimes be confusion between what is requested and what is ultimately approved, and we understand that can be frustrating. Your approved scope of work was completed as outlined in the estimate. Some of the delays during the process were also impacted by material delivery at the time. We appreciate your feedback and are actively working to improve communication throughout every step of the process.
- 1 out of 5Tara MayEdited 10 months ago
Southpaw did not take the time to look at unopened packages of shingles from original application and chose completely wrong color. Prior to installation I saw what they selected I immediately reached out to say color is too light and not a match!! They installed anyway and when I emailed to say it looks terrible I was told that they think it looks great!
Reply from the business
Hi Tara, We’re sorry to hear you’re dissatisfied with the repair. After reviewing your project, our records show that our team clearly communicated the potential for a color variation due to the age of your existing roof, and this was also noted in your contract. Given the roof’s age and natural weathering, it’s not possible to achieve a closer color match than the one our team provided. To ensure the best possible result, our technician took a color sample directly from your roof and worked with our distribution warehouse, where multiple professionals confirmed that the material selected was the closest available match. We’re confident the repair was completed properly and according to industry standards.
- 1 out of 5Meghan Crowea year ago
Today, they replaced the roof on our home for the new owners prior to our closing on Friday. We have two Pods in our driveway but we can still manage to get all four cars off the street. Southpaw parked their trailer behind the pods and left stacked full overnight. I called the project manager and asked him to get the trailer moved as I did not want to leave all four of our cars on the street overnight. He texted me back shortly and said. He didn’t have a driver to come get it and they would come get it in the morning. I called him back and said I didn’t really care who came to get it but it needed to be moved so I can get my cars off the street. A little while later my real estate Had been contacted by the owner of South Paw. She told me the owner said he didn’t have anywhere to put it as the dump wasn’t open until the morning. I asked her to have him call me, but he did not. It’s not my problem. He has a driveway and I’m sure he has a company pick up truck that he drives every day that could come Pick it up. terrible service as they know I’m not their customer so there’s no reason to do right by me.
Reply from the business
Meghan- We appreciate all feedback, and customer satisfaction has always been, and remains, our top priority. While we understand your frustration, it’s important to clarify that, as is standard in most construction projects, dumpsters are not moved in and out daily but are removed at the completion of the project. As you acknowledged, the incident occurred after business hours, and the dump was already closed at that time. You were informed that we would return first thing in the morning to complete the cleanup and remove the dumpster, which we followed through on. Your statement that we provided “terrible service because you are not our customer” is both inaccurate and unfair. The circumstances were clearly explained, and timing limitations were beyond our control. We’ve built longstanding relationships with realtors and value those partnerships deeply. We take pride in the trust they place in us to serve their clients, and we consistently strive to provide the same level of respect and service to all parties involved - regardless of their role in the transaction.
- 1 out of 5Anna Echevarriaa year ago
If you want a roofing company that will show up unannounced and bang on your door at 7am to install a roof, then give this company a call. We had no prior knowledge of our install date and as someone who works night shift, what a disappointing way to be woken up after working a 12 hour overnight shift. A downspout for our gutter was disconnected during the install and it took someone nearly a week to come and fix it. Again, no notice of delay due to weather or anything. Communication is terrible.
- 1 out of 5Rosa Joslina year ago
It should not be this hard to get someone to show up for an estimate, as promised! Seriously! This business booked an appt. for Dec. 9th, 9am to 12pm. which was 6 weeks out from the time we called to schedule . So we patiently waited. Two days before our appointment, on Dec. 7th, they sent a reminder email and we confirmed that someone would be home. My husband left work to be there by 8:30am, gave Southpaw a call to ensure they were positively still coming and the receptionist confirmed they would be there. The entire day, he waited at home and no one showed up. No call, no text, no email. A week and a day has passed and still no contact has attempted to contact us or reschedule. What a sad way to do business. Maybe Southpaw roofing doesn’t need our business. Do they need yours?
- 1 out of 5Danny TapleyEdited a year ago
They where supposed to give me an estimate ,had a appointment at 10:00 Nov 4 did not show up and did not receive a phone call.There’s too many roofing companies to put up with this. The email you sent said 10:00 not 10:00-11:00 it’s funny Dustin didn’t have any trouble texting me
- 1 out of 5thewallstreet072 years ago
Our family had SouthPaw Roofing install a brand new roof costing over $13,000. We had numerous leaks They kept sending the crew back to fix the areas. They claimed that the leaks were caused because there was no flashing installed however, …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5JB6 years ago
Had a roof installed 8 months ago that is leaking. Not responding to inquiry. Disappointing.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement68
- professional crew35
- new roof15
- quick work14
- shingle matching6
- storm damage repair5
- reasonable estimate3
- quick scheduling3
- flashing installation2
- hardworking roofers2
Other reviews we hold
14 more of the 352 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Tiffany Boyce HeitzmanEdited 16 hours ago
Southpaw does a great job always! They quickly moved to repair our roof. Darrell was attentive and so responsive.
Reply from the business
Thank you so much Tiffany for your fantastic 5-star review! We’re thrilled to hear about your great experience with us. If there’s ever anything more we can do for you, don’t hesitate to give us a call. #roofingdoneright
- 5 out of 5Wendell Arrington18 hours ago
So far I’d recommend you give S.P. R. a shot at any of your roofing needs. Timely, courteous and less expensive than other estimates I received. Just waiting on some rain to make sure the vent and vent boots I had replaced eliminate my issues, but they stated if any issue they’d be right out to fix if needed.
- 5 out of 5Jamie Jorge20 hours ago
Local expertise and a genuine desire to take care of you. The owners and team are all wonderful people who go above and beyond! You won't be disappointed!
Reply from the business
Thank you so much for the kind words Jamie! We truly appreciate your support and are so glad to hear that our team made such a positive impression. Taking care of our customers and going above and beyond is what we strive for every day! #roofingdoneright
- 5 out of 5Dawn SandersEdited 21 hours ago
SouthPaw did an amazing job on my house. They helped me through the color choice process and picking out the best version of shingle for my house. They were patient with me and walked through the entire process. Their cleanup crew did an amazing job at making sure there were no nails left and nothing left that needed to be picked up debris wise. I’m very satisfied and would recommend them to anyone!
Reply from the business
Thank you Dawn for being one of our biggest supporters! We appreciate you. #roofingdoneright
- 5 out of 5Caleb F3 days ago
Great company and awesome service! Heather has worked with me on numerous occasions and is quick to respond and very helpful!
Reply from the business
Thank you so much for the kind words Caleb! It’s always a pleasure working with you, and we truly appreciate you trusting Southpaw Roofing with your clients time and time again. We’re grateful for your continued support and partnership! #roofingdoneright
- 5 out of 5Donna Perella3 days ago
This company is amazing! The price and workmanship was outstanding! Kip was absolutely phenomenal! Thank you so much for our roof. It looks beautiful!
Reply from the business
Thank you so much for the wonderful review Donna! We’re thrilled to hear you’re so happy with your new roof. We’ll be sure to share your kind words with Kip-he’ll be so glad to hear them! We truly appreciate you choosing Southpaw Roofing! #roofingdoneright
- 5 out of 5Brittanie Hall (Bie)3 days ago
We had such a great experience from start to finish! The team did an amazing job installing the gutters on our home, and we couldn’t be happier with how everything turned out. Zach is literally the BEST! He was so patient, professional, easy to work with, communicated well throughout the process, and made sure everything was done right. Our new gutters look fantastic and make such a difference! It’s always refreshing to work with a company that does what they say they’re going to do and takes pride in their work. We would absolutely recommend them to anyone looking for quality work and great service!
Reply from the business
Thank you so much for the amazing review Brittanie! We’re thrilled to hear you had such a great experience from start to finish. Zach will be so happy to hear your kind words! We truly appreciate your trust and recommendation. #roofingdoneright
- 5 out of 5Melissa Strickland3 days ago
We love the South Paw team! They’ve done multiple jobs for us over the years and we are always pleased with their work! The latest job being a skylight replacement, they were affordable and prompt! Highly recommend!!
Reply from the business
Thank you Melissa for trusting us over the years with all of your roofing needs. We appreciate you! #roofingdoneright
- 5 out of 5Gianna Vega6 days ago
Southpaw was recommended to us by our realtor to fix some exposed nails on our roof and they did a great job. They were able to come out quickly, give us an estimate with a fair price, and fixed it right away. It was great working with them.
Reply from the business
Thank you so much for the kind words Gianna! We’re glad we could help get that roofing issue fixed for you. We truly appreciate your trust in Southpaw and your recommendation! #roofingdoneright
- 5 out of 5Kenneth Smith2 weeks ago
Noyce Roofing was fast, efficient, reasonable and easy to work with. (Photo of new roof included.) In addition our yard was left in pristine condition. Highly recommend!
Reply from the business
Thank you Kenneth for your 5 star review and kind words. We appreciate you putting your trust in us for your roofing needs! #roofingdoneright
- 5 out of 5Barbara Polinga month ago
Very professional, great communication and customer service. Their crew worked hard and finished my roof in one day. It looks awesome.
Reply from the business
Thank you for your wonderful review! We're so glad you had a great experience with our team. We appreciate your trust in Southpaw Roofing and are thrilled you love your new roof!
- 5 out of 5James Flynna month ago
Southpaw Roofing came out for an estimate of my roof repair. Had a couple of roof shingles blown off at the top of the roof. Darrell came out and gave me a good estimate. He was very friendly and professional. The repair crew was awesome, they were able to make the repair and it matched up perfectly!
Reply from the business
Thank you for the wonderful review! We’re glad Darrell and our repair crew were able to provide a smooth experience and get your roof repaired with a perfect match. We appreciate your trust in Southpaw Roofing and your kind words about our team! #roofingdoneright
- 5 out of 5Callie Shuforda month ago
We had a great experience with Southpaw Roofing! They were professional, reliable, and did an excellent job on our roof. The team was easy to work with, and the entire process was smooth from start to finish. We highly recommend them!
Reply from the business
Thank you for the great review! We’re so glad to hear you had a smooth experience with our team. We appreciate your trust in Southpaw Roofing and your recommendation! #roofingdoneright
- 5 out of 5pauline blanksona month ago
The Representative who inspected my roof was professional and courteous. He responded to my queries in a timely manner. The roofer arrived on time. He too was very courteous. I believe he did a good job because upon completion of the job. I noticed that the loose tiles which were standing upright were now fastened securely to the roof.
Reply from the business
We appreciate your 5-star review Pauline! Thank you for choosing Southpaw Roofing and for sharing your experience. Your support means the world to our team, and we're honored to have earned your trust. We look forward to serving you again whenever you need us. #roofingdoneright
The latest post from this business
Posted by Southpaw Roofing to their own Google profile 24 days ago. Their words, not ours.
Roofing done right starts with a team you can count on. Southpaw Roofing is here to help protect your property from top to bottom. From residential roof repair to commercial roof replacements, free roof inspections, and gutter services, our team is ready to get the job done right. Contact Southpaw Roofing today to schedule your service.Apr 29, 2026
What Southpaw Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Free estimates
“….6650 Make Payment --> Pay Online Get a Free Estimate GET FINANCING GIVE US FEEDBACK…”
Other roofers in Augusta
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Crosby Roofingprofessional crew, courteous staff, thorough inspection4.8791 ratings4.6% one and two star(706) 823-4300 | 4.8 | 791 | 4.6%36 of 791 | (706) 823-4300 |
| Armour Roofingpunctuality, roof replacement, inspection4.9596 ratings2.2% one and two star(706) 920-6837 | 4.9 | 596 | 2.2%13 of 596 | (706) 920-6837 |
| Penn Roofing, Incroof replacement, leak repair, quick work4.9302 ratings1.0% one and two star(706) 421-0226 | 4.9 | 302 | 1.0%3 of 302 | (706) 421-0226 |
| US Roofingcleanup, insurance claim assistance, initial inspection4.8301 ratings3.3% one and two star(706) 287-5261 | 4.8 | 301 | 3.3%10 of 301 | (706) 287-5261 |
| Modern Roofinginsurance claim assistance, hurricane helene, seamless process4.7250 ratings6.4% one and two star(706) 551-7766 | 4.7 | 250 | 6.4%16 of 250 | (706) 551-7766 |
| Roof Savers® North Americapleasant staff, hurricane helene, roof cleaning4.8243 ratings4.9% one and two star(706) 786-1819 | 4.8 | 243 | 4.9%12 of 243 | (706) 786-1819 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 414 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 415, of which 352 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.