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Roof Warden

Roofing contractor

Southern Star Roofing

28 Schenck Pkwy Ste 219, Asheville, NC 28803

Google average
5.0
Ratings counted
40
One and two star
0 of 40(0%)
North Carolina median
1.4%

The first three are Google’s own figures for Southern Star Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.

Rating breakdown

5.0
40 ratings
Google’s profile shows 39
How the 40 ratings break down, from five stars to one
5
3998%
4
13%
3
00%
2
00%
1
00%
0%of these 40 ratings are one or two stars (0)

Lower than most — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Southern Star Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • gutters10
  • gutter replacement8
  • cleanup4
  • polite staff3
  • job completion3
  • quick roof crew2
  • installation crew2
  • on time2
  • insurance claim assistance2
  • new roof2

Other reviews we hold

14 more of the 37 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Rick Greene15 hours ago

    I met with Rhett on Tuesday. He actually came to house, got out a ladder, went and found what was causing our leaking roof and said how he would fix it. The other two contractors we met with showed up with quotes just based on roof size. We agreed to Southern Star based on this and best quote which was thousands less. They were here first thing Thursday morning and were done by 3:00pm with re-roofing entire house, clean up. Roof looks fantastic, clean up was awesome! Not a single left over nail was found. I would highly recommend Southern Star Roofing to anyone in the market for new roof.

  • 5 out of 5Judy Byers7 months ago

    Southern star roofing is a great company to work with from my first phone call to get an estimate to the completion of my roof. I found the roofers were hard working from the moment they started until they left and my new roof looks great. I highly recommend this company!

    Reply from the business

    Hi Judy, We are so glad that you had a good experience with us. We appreciate you and the trust you've given us and we also appreciate this lovely review. Thanks again and happy 2026. Best regards, Brandon Johnson-Owner

  • 5 out of 5Douglas Mays11 months ago

    Rhett and his team did an Outstanding job replacing our roof!! Great job guys!!

    Reply from the business

    Hi Douglas, Rhett is awesome! We're lucky to have him on our team. I'm glad you had a great experience with us. Call us back if we can ever be of service to you again. Kind regards, Brandon Johnson - Owner

  • 5 out of 5Katie Wohlford McCrackena year ago

    This was the best rook replacement experience I have ever had. From the initial consultation with my sales rep, to watching the crew replace my roof, I felt in good hands with Southern Star.

    Reply from the business

    Hi Katie, We are thrilled that you had a great experience with Southern Star. We look forward to serving you again if you're ever in need of our services. Thank you for the trust and the business. Kind regards, Brandon Johnson -Owner

  • 5 out of 5LAWANDA WALKER GOODMANa year ago

    Using Southern Star Roofing was a very nice experience. My experience with Brandon, was excellent, he was very polite, and very timely with all responses. The installation crew arrived at 7:15am and had completed the job by 12:50pm. They covered all my bushes, and removed all debris. This was a excellent experience and I do plan to use Southern Star Roofing for other services.

    Reply from the business

    Lawanda, I can't say enough about how much I enjoyed working with you. It was our pleasure to take care of this important project and we're looking forward to installing brand new gutters for you. God bless and take good care. Best regards, Brandon Johnson -Owner

  • 5 out of 5Travis Johnsona year ago

    Finding reliable contractors in the Asheville area is tough especially those that will even show up. Brandon and his crew are responsive, knowledgeable, professional, and do a great job.

    Reply from the business

    Hi Travis, We appreciate the trust that you gave our company to handle your home projects. Give us a call again if we can ever be of service. Best regards, Brandon Johnson-Owner

  • 5 out of 5Nancy Cosnera year ago

    I couldn't be happier with my new roof. I had several other bids and Southern Star was the best offer, Including gutters replaced. Greg who gave the estimate was personable and professional, and the roof was replaced in one day. Also the office was a pleasure to deal with. So, I can't say enough good things about this company!

    Reply from the business

    Hi Nancy, We are so happy that you had a great experience with us. Greg is one of our top project managers and we are blessed to have him. Please give us a call back if we can every help you again. Kind regards, Brandon Johnson -Owner

  • 5 out of 5Charlotte Cannona year ago

    Southern Star Roofing did an excellent job installing our new metal roof. We love it! I do recommend getting a larger color sample to double check the color before ordering. We originally ordered what I thought was a dark blue roof from the tiny sample. When it arrived it was vastly lighter and brighter than we expected. We hated it. We couldn’t live with that color. Everyone agreed that perhaps the sample did look darker on the brochure and in the tiny sample than it looked in bright sunlight on our house. Best Buy Metals (metal supplier) was contacted to see what could be done. Best Buy Metals said it was the color we ordered and they couldn’t do anything to help us. We ended up ordering another roof in black, paying an additional $12,000 for that second roof, making our new roof at total of $42,000, instead of $30,000. We were very disappointed that there was no other solution to lessen the blow. In fact it was proposed to Best Buy Metals that perhaps the blue roof could be donated to the local hurricane relief and rebuilding effort for a tax credit/writeoff, but they were not interested in helping the community or us. Our salesman Greg Martinson did work tirelessly to make sure we were happy with the new roof in the end. We were very pleased with him and with the crew that came to install our roof. The crew was polite and took their time to make sure it was correct. After the fact we understand we should have asked to go see the blue roof in person before ordering it. We do believe if we had even seen a larger example of the color, like 1/2 a sheet, we would have seen it looked bad for our home, and decided to change to black before spending $12,000 on blue metal that is now lying in my yard. Photo is of the ‘dark blue’ roof meant to match the shudders. Do you think it matches?

    Reply from the business

    Hi Charlotte, We are so glad that you had an exceptional experience with our company and Greg. You were so wonderful to work with. And I agree, Best Buy Metals should have donated that metal to the folks still struggling with Helene. We continue to keep them in our prayers. Please let us know if we can ever be of service to you and your family again. Kind regards, Brandon Johnson-Owner

  • 5 out of 5Jane Sznajdera year ago

    I hired Southern Star for a new roof on my property and am very happy with the job they did. The staff made if easy to understand what was needed and keep me informed throughout the process. Also their price was competitive, plus easy to work with by phone. I would use again and recommend to friends and neighbors. Thanks for a great job and done quickly

    Reply from the business

    Hi Jane, We very much enjoyed working with you and are grateful for this wonderful review. We will be on standby if you can ever use our services again. We wish you and your family a blessed workweek. Kindest regards, Brandon Johnson-Owner

  • 5 out of 5Tami Krella year ago

    I highly recommend Southern Star Roofing. I had a full roof replacement and gutters done. They were professional and worked great with my insurance company. I will definitely use them again and refer them to others. Tami Krell

    Reply from the business

    Tami, The company appreciates you and this kind review. We wish you and Greg a blessed week. Brandon Johnson-Owner

  • 5 out of 5s taylorEdited a year ago

    My 5 stars are for the two hard working men who installed my roof. They arrived early and only took a short lunch break and worked late in order to get the job done in one day. I hope Southern Star Roofing appreciates and adequately compensates their employees for their effort to keep the company running. Thanks to these men I can feel comfortable with my new roof It's beginning to look like the $50 gift card for a 5 star review is a scam. It's been over a month and to my knowledge I haven't received any gift card.

    Reply from the business

    Mr. Taylor, Thank you so very much for these kind words about our men. And yes, we have very little to almost zero turn-over with our installers and repair men. As it's been said in the past, "if you take care of your people, your people will take care of your customers". We are very proud of the men who work with us. They are life family to us. Thank you so much for this kind review and wishing you and your family a very Happy New Year. Best regards, Brandon Johnson -Owner

  • 5 out of 5Cheryl Leea year ago

    From the initial meeting to the finished roof… Southern Star Roofing did an excellent job. They were professional, friendly and efficient! Their experience showed from the time they showed up until the time they left. I would recommend them and would use them again if ever the need arises. Thank you Southern Star.

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Cheryl, We hope you and your family had a wonderful week. I so appreciate the trust you put into our company to do this work for you. We very much appreciate your business. Thanks for such a wonderful review and please let us know if we can ever be of service again. Kind regards, Brandon Johnson- Owner

  • 5 out of 5Tim Stameya year ago

    Professional and quality work making repairs after hurricane Helene damaged our home

    Reply from the business

    Hi Tim, We are so sorry that you live in the region where Helene hit with that terrible storm. We've been working in your area since then to help as many folks as we can. I'd like to personally thank you for your trust with this project and we're very appreciative you gave us your business. Best wishes, Brandon Johnson-Owner

  • 5 out of 5Deborah CaudleEdited a year ago

    Satisfied customer. Thank you

    Reply from the business

    Thank you kindly, Deborah. It was great communicating with you recently. I hope that you and your family have a wonderful new year. Kindest regards, Brandon Johnson-Owner

The latest post from this business

Posted by Southern Star Roofing to their own Google profile 2 days ago. Their words, not ours.

A Hendersonville home replacement — Southern Star Roofing is committed to the mountain region around Asheville. Residential or commercial roofing needs, we have you covered!3 days agoLearn more

What Southern Star Roofing says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…★ 350+ Five-Star Reviews ✓ Licensed & Insured ✓ CertainTeed…”

  • Insured

    “…Reviews ✓ Licensed & Insured ✓ CertainTeed ShingleMaster Up…”

  • Warranty offered

    “…ShingleMaster status lets us register warranty tiers most Asheville contractors…”

  • States a founding year

    “…BBB A+ Accredited Business Family-owned since 2010 and BBB accredited with an A+ rating…”

  • Free estimates

    “…Ask during your free inspection. See Financing Options → Get My Free…”

  • Financing available

    “…✓ Up to 100% financing available — a new roof doesn't have to…”

  • Mentions the BBB

    “…Business Family-owned since 2010 and BBB accredited with an A+ rating, we hold ourselves…”

  • Family owned

    “…0+ Reviews → BBB A+ Accredited Business Family-owned since 2010 and BBB accredited with an…”

Other roofers in Asheville

Ranked by how many ratings Google has counted.

Other roofers we list in Asheville
Roofing contractor
Pisgah Roofing and Restorationknowledgeable staff, thoroughness, courteous staff4.8636 ratings4.7% one and two star(828) 547-4915
Asheville Roofingquick response, new roof installation, efficient crew4.9380 ratings1.6% one and two star(828) 285-7663
John McClung Roofingrespectful crew, competitive pricing, estimate process4.8298 ratings3.4% one and two star(828) 658-5646
Lane Roofing and Restoration LLCtimely completion, gutter replacement, shingle replacement4.9282 ratings1.4% one and two star(828) 490-1830
Baker Home Exteriorsthorough inspection, gutter replacement, estimate4.9263 ratings2.3% one and two star(828) 537-4345
Ridge Roofingreasonable cost, metal roof installation, thorough work4.9261 ratings1.1% one and two star(828) 335-7663

All roofers in Asheville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 40 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 40, of which 37 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.