Silverado Roofing Group LLC

The only one or two-star review we hold for Silverado Roofing Group LLC.

• 1 out of 5Jennifer Hanigan6 years ago

  We hired Silverado Roofing to repair a chimney leak. WE, the homeowner, provided them with photos of the leaking chimney. The company did not do any of the research themselves. Silverado worked on the wrong chimney. The leaking chimney we hired them to repair has not been repaired and is still leaking. Silverado wants us to pay them for doing the wrong job! Silverado refuses to admit and correct their mistake and do the job we hired them to do. One photo shows the chimney we hired them to fix. The photo we provided them. The 2nd photo shows they worked on the WRONG chimney.

  Reply from the business

  Silverado and the homeowner apparently had a misunderstanding on which of the 4 chimneys on the home was to be repaired. Silverado did make repairs to a chimney on the home that needed repair. Once Silverado was made aware that the homeowner believed that Silverado was going to repair a different chimney, Silverado worked with the homeowner in good faith to try to remedy the situation. Silverado waived the fee for the chimney it did repair and offered to repair the chimney that the homeowner believed it had hired Silverado to repair. Silverado regrets the misunderstanding, but worked with the homeowner toward a fair and equitable resolution. Silverado will always stand behind its work, product, and Integrity.

• hail8
• roof replacement5
• insurance claim assistance3
• leaking2
• fence repair2
• insurance process2
• trustworthy2
• commitment2
• quality work2
• communication2

14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5David Young7 months ago

  Brad did a great job, was friendly and helpful. Mike & Wendy went above and beyond. We’re getting a lot of compliments on the …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Alexander Drake9 months ago

  Just had an overall excellent experience with Brad and the team from Silverado Roofing. They worked with me every step of the way after the hail storm in 2025. Their contractor crews did very high quality work to fix our roof, fence, gutters, trim, repainting, etc. And they help us work with our insurance company to make sure that we were properly reimbursed for all of the covered claim damage. Two thumbs up, guys! Thank you!

• 5 out of 5Brett Jurick2 years ago

  Brad and Silverado Roofing has done a great job on our roof twice due to the awful North Texas hail. He worked flawlessly with our insurance company making the whole process painless. Their team did perfect work and left everything better than they found it. They cleaned everything up and we found no leftover nails. Which is common with roofers. I couldn’t be happier. Give Brad a call and he will take great care of you!

• 5 out of 5Lewis Dauria2 years ago

  Professional and well organized. Great operation from bid to cleanup. Understand the insurance process and is a great Client advocate working in your best interest

• 5 out of 5Scott Bernard3 years ago

  I recently had the composite shingle roofs on several structures on my property damaged during a hail storm. I spoke to Brad McLain regarding the damages and he worked very closely with my insurance company to ensure the damages were covered and I was fairly compensated for all damages incurred. My property is approximately 2 hours from their office in McKinney. Brad initially made a trip on his own to inspect the roof(s) for damage. He then provided a detailed report of all of the damages to me. After I filed a claim with my insurance company, he made another trip to meet with the adjuster. Once everything was approved and settled with insurance Brad scheduled a date and, once again, came to my property with a large crew and hammered (pun intended) out the job in one day. This involved tearing off the old roof, replacing sections of decking with water damage, replacing the roofs on all 4 structures, including the dwelling and fully cleaning up. I thought for sure I would be cleaning up nails and other pieces of scrap material for months, however, they did such a thorough job cleaning after spending the entire day on the roof, I only found a few pieces of materials the next day and that was it. The roof transformed the appearance of my property and am certain will last for many years to come. Thank you Brad for your commitment and the endless amount of time you spent to ensure the job was done right!

• 5 out of 5Sean Yao6 years ago

  Silverado Roofing is a high quality, trustful roof company in Dallas, TX. I'm living in California, picking a good roof company is challenging. Introduced by my insurance agent, I got to know several roof companies including Silverado. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Hari Subramanian6 years ago

  I am very pleased to write about Brad McClain of Silverado Roofing Group. Due to hail affecting the roof and fence and some related matters of my property in Fresno,TX, I was referred to Brad for redoing them. I live in Florida and I had to get the job done without visiting the place. My subsequent interactions with him showed his versatile understanding. His guidance of what is appropriate in the job to be done and coordination with insurance evaluations proved immense help to me. His patience to go back and forth with me through telephonic conversations, text messages, emails involving quotations, cost benefits and explanatory material is the feature any client would appreciate. He even undertook to find, on behalf of me, a fence company to do the fence job while his own contract was only for the roof job. He was available all time and worked ceaseless towards the goal of completing the jobs excellently and took exceedingly very good reporting with on site videos of jobs while they were carried out with his own oral commentaries. He is a very sincere and amicable person. He will remain my friend and I am sure he will be liked by all who happen to deal with him. If there is a star rating, I will give him all the positive bright stars to Brad. Hari Subramanian

• 5 out of 5Marisela García6 years ago

  The owner is a sweet heart. They are professionals.

• 5 out of 5Mohammad Khan6 years ago

  Excellent service for roofing. Came to our neighborhood after the tornado - very helpful and honest folks. Highly recommended.

• 5 out of 5Alliance Dent Repair7 years ago

  Great company to do business with! Brad is outstanding. Love how trustworthy and honest this company is.

• 5 out of 5Mark Caswell7 years ago

  I would highly recommend Silverado Roofing. Brad and his team demonstrated 5 star expertise, 5 star customer service and remained committed to the project from start to finish.

• 5 out of 5Susan Fick7 years ago

  We had a large leak in our kitchen and they fixed it for a reasonable price and didn’t try to tell us we needed a new roof when the rest of it was fine. Brad McClain was very courteous and easy to work with. When we were selling our house and needed a few nails fixed after the inspection, he came out and fixed them right away. We will definitely be calling SRG and Brad again the next time we have roof issues at our new house.

• 5 out of 5Joe C7 years ago

  After a hail storm that took out a lot of roofs two years ago in McKinney, I had Silverado replace my roof. A good experience from start to finish. Early this morning, while DFW airport was reporting 78 mph winds, we apparently had some water come through the roof; which my wife noticed as a stain on the bathroom ceiling. This was our first problem in the two years since the roof was replaced. Within SEVEN HOURS of my reporting this to Silverado they came to investigate, gathered the materials, made the repairs, and did some touch up painting so it all blended together. To say I appreciate this incredible response would be a gross understatement.

• 5 out of 5Robin Olson7 years ago

  I cannot say enough great things about Silverado Roofing--they have been outstanding in every one. They worked extremely well with my insurer and went the extra mile to make sure all their work was top-flight. I would highly recommend them to anyone! Rob O

• Licensed

  “…Silverado Roofing Group, LLC is licensed in Texas & Louisiana to…”