Second To None Exteriors

All 4 of the one and two-star reviews we hold for Second To None Exteriors, most recent first.

• 1 out of 5Tony Angeloa year ago

  I had an unpleasant experience with one of the drivers from your company. The driver was extremely aggressive and rude. He got out of the truck and stared us down, apparently upset that we were parked too close to his vehicle. To make matters worse, he opened the passenger door and struck our side mirror. I sincerely hope this behavior does not reflect the standards of your company, and I’d be very concerned if this was the owner behaving in such a manner.

  Reply from the business

  Hello, we apologize but you took the situation from an incorrect perspective. I was the driver of the truck. I pulled into the spot normally so not sure when the aggressive and rude happened. We didn’t speak and I didn’t look at you in any way. I was not even paying attention to people in the car. I was in a hurry to get into gym so I was moving quickly if that’s what was aggressive but I was not rude to anyone. However when opening my passenger door to grab my water bottle, my door did barely touch a mirror on car next to me and I immediately noticed and pulled door away while looking and there was no damage. I apologize for touching your mirror with my door. I do not see how leaving a 1 star review for a services company is applicable in a private manor like this because there was no direct interaction or service rendered. Please remove this unfair review and if you would like to speak to me directly please call anytime and ask for Mike. Again I apologize for touching your mirror but everything else you stated was purely perspective from your end and not the truth.

• 1 out of 5Kurtis Nappiera year ago

  Working with Second to None was not just disappointing—it was infuriating. What should have been a straightforward storm restoration job turned into a drawn-out circus of incompetence, deception, and pure avoidance of responsibility. And at the center of it all? The owner, Mike—a man who clearly isn't to be trusted with someone's home. Let me be crystal clear: the problems with this company stem directly from Mike’s lack of accountability, leadership, and professionalism. After our home was hit by a devastating hailstorm, we hired Second to None based on promises that were either outright lies or meaningless sales fluff. Mike promised “top-quality workmanship” and “an all-American crew.” What we got was rushed, sloppy labor done by crews who couldn't communicate with us (despite the patriotic sales pitch), zero scheduling transparency, and damage to our property before the job even started. Here’s a rundown of how Mike personally failed at every turn: He let crews show up unannounced—sometimes before 6AM—without so much as a text or call. Our gate was forcibly opened and damaged on day one. Mike? Nowhere. He allowed major errors to go unchecked, including forgetting to order and install J-channel for the siding. Instead of taking responsibility he blames a coworker for forgetting. When we confronted him with glaring installation mistakes, such as crooked siding and misaligned fixtures, he tried to gaslight us—saying our home was just “built that way.” Once again, we had to prove otherwise with our own photos. That’s when he reluctantly agreed to fix it—but never once admitted fault. He argued constantly instead of leading. Any time we brought up an issue, he fought back with excuses instead of owning his mistakes like a professional. Leadership means solving problems, not blaming others and hoping the customer backs down. He placed a lien on our home before the work was even complete. Per our contract, we paid half upfront and were to pay the rest when the job

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Why would you leave a review like this 8 months after doing work on your home then use someone else’s account? Lauren Wyon! There is so much untruth to this review. There were mistakes made and all were addressed and fixed. I didn’t blame others, I told the truth that production made a mistake and then fixed the issues. That’s taking ownership. Your voicemail was always full and you never answered then blamed us for lack of communication. I have all the call logs, texts and notes in file showing the multiple attempts to reach you. Your boyfriend stormed into my office threatening one of my employees because you told him a lie that we had called you a liar. Obviously there aren’t any other reviews or other homeowners who agree with you. Exactly the opposite in fact. There was never property damage or even a mention of it. Defamation of character 8 months after job is completed makes no sense. We wish you the best of luck in the future and will continue to serve the community while getting true raving reviews to counter this bogus one.

• 2 out of 5Geraldine Griffin2 years ago

  Appointments were missed without a phone call. I requested an itemized bill because I feel I was grossly over charged but, I never got the itemized bill. I was given a bill that didn't list what I actually got charged for. I don't like their business practice.

  Reply from the business

  Hi Geraldine. Thank You for taking the time to let us know about your experience in working with us. We apologize regarding any missed appointments. After all, human nature is imperfect and mistakes are bound to happen. As for the itemized bill you are requesting, your Scope of Loss from the insurance company is a sufficient document that breaks down everything line by line. We would be more than happy to provide that to you once again from our files in case you have misplaced it. Furthermore, you signed a contract that we both mutually agreed upon as a sign of good faith. We would be happy to supply that once again. If you have any further concerns, feel free to call us or even stop by our new office so we can resolve any additional issues. Thank You once again for allowing us to serve you!

• 1 out of 5Darryl WeissEdited 3 years ago

  Never answered....left a message on website that I needed a roof estimate and or repair or new roof...

  Reply from the business

  Hello Darryl it’s unfortunate that you would ruin someone’s perfect 5 star rating without actually calling the companies phone number to reach us. I looked and do not see any message from you ever on the website so if there was an error it was with the site itself. I am a small family owned company and the only one who answers the phone personally. If you would have called then I would have gotten your request for service. 1 star reviews are for companies that have done something really bad towards a customer. Hopefully you can remove this knowing it is not a fair review of our actual services as a roofing company.

• roof replacement39
• gutters26
• insurance claim assistance24
• siding replacement17
• gutter replacement15
• hail damage repair7
• fascia replacement4
• skylight replacement2
• hail damage assessment2
• informative crew2

14 more of the 141 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5james carnahan2 weeks ago

  Had a roof vent installed, on my 5 year old roof. Finished it in a few hours ,looks great. Would definitely recommend.

• 5 out of 5Ian Andersen2 weeks ago

  From start to finish the team had excellent communication and follow through. Even when temps reached melting points and holiday weekends, The staff made sure we were comfortable and collaborated throughout the project. Bonus points for just being great humans.

• 5 out of 5Paul Reynolds3 weeks ago

  They did an excellent job. They took care of use after a bad experience. Thank you

• 5 out of 5Jim Folsoma month ago

  In a world where it is very hard to find honesty and quality, I got both from Second to None. Ethan walked me through the roof inspection and explained the process. The company bid the job, did a beautiful job, cleaned up after the job, and left us with a great new roof and no mess at the price I expected. The leader on my project came back to the house to inspect and make sure the site was perfect and that I was satisfied. Highly Recommend!

  Reply from the business

  Jim, thank you so much for this incredible review! We’re thrilled Ethan gave you a clear, honest walkthrough of the roof inspection process , that kind of transparency is exactly what we build our team around. It also means a lot that our project leader came back out to double check everything was perfect before calling it done; that final quality check is a non-negotiable step for us on every roof replacement. Welcome to the Second to None family, and please don’t hesitate to reach out if you ever need anything down the road!

• 5 out of 5Auther Naya month ago

  Second to none Roofing did an amazing job, the shingles, gutter guards looked great. They worked with my insurance and was able to get it completed in a timely manner. I would recommend them to anyone.

  Reply from the business

  Auther, thank you for the five stars and for sharing photos of the finished roof out in Republic! We’re glad we could handle the insurance process for you and get the shingles and gutter guards done quickly without cutting corners. Storm damage claims can be a headache, so it’s great to hear the whole thing felt smooth on your end. Thanks for trusting Second to None Exteriors enjoy the new roof!

• 5 out of 5Edmond Deuser2 months ago

  From start to finish Mike and team made me feel like they got it. From the start with Phoenix who did a great job with the inspection and then adjuster - who was also complementary to Mike coming out after the work was done to add a couple …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Edmond, thank you for such a detailed review! We’re thrilled Phoenix made a strong first impression during your inspection, and that Mike coming back out to add those finishing touches showed how much we care about getting it right. Making the storm damage repair and insurance process feel like a true team effort is exactly what we aim for, glad we could knock it out of the park for you!

• 5 out of 5Hilary Speis2 months ago

  Mike is easy to work with and his team works quick! I’m happy I went with second to none. I reached out to a few other companies and they were much slower with the process. Mike was helpful throughout the process as this was my first insurance claim for my roof.

  Reply from the business

  Hilary, thank you for the kind words! Mike and the team take pride in moving quickly and keeping things simple, especially for first-time insurance claims, it can feel overwhelming, so we’re glad he was able to walk you through the process and get your roof installed without the delays you ran into with other companies. We appreciate you choosing Second to None!

• 5 out of 5Michelle Huber2 months ago

  We are very happy with the roof and siding replacement. The whole team was very conscientious and followed up with any questions or concerns .

  Reply from the business

  Michelle, thank you for the wonderful review! We’re so glad you’re happy with the roof and siding replacement, and that the team stayed on top of your questions along the way. Communication and follow-through matter to us just as much as the finished product, so it means a lot to hear that came through. Thanks for trusting Second to None with your storm damage repair!

• 5 out of 5Ryan3 months ago

  We recently had our entire roof and siding replaced after hail damage, and we couldn’t be happier with the experience. From start to finish, the whole team was easy to work with, professional, and incredibly responsive. Communication was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you, Ryan, for the incredible review and for trusting Second to None Exteriors with your roof and siding replacement in Fenton, MO! We know storm damage restoration and insurance claims can feel overwhelming, so our goal is always to make the process as smooth, responsive, and stress-free as possible for homeowners throughout Fenton and the St. Louis area. We truly appreciate your kind words about our communication, attention to detail, and workmanship. Our team takes a lot of pride in delivering high-quality roofing, siding, and exterior restoration services while treating every home like it’s our own. Thank you again for the recommendation and for supporting a local Fenton roofing and siding company!

• 3 out of 5Stacy Woods3 months ago

  The work that was done was good (roof, gutters, some aluminum porch wrap). Timeliness- not so great(dragged on way too long). Communication - not good at all. Would go weeks without hearing anything. I had to call/text. My initial contact, John, was great - he was pretty good about trying to keep me in the loop, plus sometimes he would be here after the workers left, and he would be cleaning up after them. Good guy - very nice guy. They need guys like John. I spoke with Michael, the owner a few times - also a good guy. He did me square.

  Reply from the business

  Thank you for the honest feedback, Stacy. We truly appreciate you taking the time to share your experience. We’re glad to hear you were happy with the quality of the roofing, gutter, and aluminum wrap work, and we also appreciate your kind words about John and our team. That said, you are absolutely right that communication and project timelines are just as important as the workmanship itself. We never want a customer feeling like they have to chase us down for updates, and your feedback highlights an area that can always improve our systems and consistency. At Second to None Exteriors we take pride in helping homeowners through complex storm damage restoration projects across the St. Louis area, and reviews like yours help us get better. Thank you again for trusting us with your home and for recognizing the effort our team put into making things right in the end.

• 5 out of 5Michael Kendall3 months ago

  I had a great experience with Second To None Exteriors. After dealing with some recent storm damage, they made the roof installation process incredibly smooth. The team was professional, efficient, and the quality of the work is top-notch. It's a relief to have the roof back in perfect shape. Highly recommend them if you're looking for a reliable roofer in Chesterfield.

  Reply from the business

  Thank you, Michael, for trusting Second to None Exteriors with your roof replacement after the recent storm damage in Chesterfield, MO. We know dealing with storm damage and the insurance process can feel overwhelming, so our goal is always to make the roofing experience smooth, professional, and stress-free from start to finish. We truly appreciate your kind words about our team, workmanship, and communication. Thank you again for supporting our local roofing company and for recommending us to homeowners in the Chesterfield area needing roof repair, storm damage restoration, or a full roof installation!

• 5 out of 5Paul Wang3 months ago

  Second to None Exterior, LLC replaced our entire roof. They did a wonderful job. The staff was professional, polite, and punctual. The quality of the workmanship is excellent. They followed up with a thorough clean up. We highly recommend them.

  Reply from the business

  Thank you so much, Paul, for the great review and for trusting Second to None Exteriors with your roof replacement in Chesterfield, MO! We take pride in providing homeowners throughout Chesterfield and the St. Louis area with professional roofing services, quality workmanship, and thorough cleanup from start to finish. Our team works hard to make every roof replacement process smooth, punctual, and stress-free, and we’re glad that showed throughout your project. We truly appreciate your recommendation and the opportunity to help protect your home with a high-quality new roofing system. Thank you again for supporting a local Chesterfield roofing company!

• 5 out of 5Peggy B3 months ago

  Second To None roofing company did an outstanding job on our new roof. They were professional from start to finish.

  Reply from the business

  Peggy, thank you so much for the outstanding review! We’re thrilled you’re happy with your new roof installation, and that our team’s professionalism came through from start to finish. Providing a smooth, high-quality experience on every project is exactly what we strive for. We appreciate you choosing Second to None!

• 5 out of 5Harald Wagner3 months ago

  Mike and his team made our roof replacement a smooth process from start to finish. Mike explained the entire procedure and he went over any options we wanted; we went with level 3 shingles for more durability and a discount for our homeowners insurance. The entire install took less than a day, and everything was cleaned up before I got home from work.

  Reply from the business

  Thank you, Harold! We truly appreciate you trusting Second to None Exteriors with your roof replacement in St. Louis. We’re glad the entire process was smooth from inspection to installation and cleanup. Our goal is always to provide homeowners in the St. Louis area with clear communication, quality workmanship, and durable roofing systems that help protect their homes for years to come. We’re happy we could help you upgrade to Class 3 impact-resistant shingles and assist with potential homeowners insurance savings as well. Thank you again for the great review and for supporting a local St. Louis roofing company!

• Warranty offered

  “…provider, and a 10-year workmanship warranty that backs our commitment to…”

• States years in business

  “…Second To None Exteriors brings over 25 years of combined experience to every…”

• States a founding year

  “…Since 2016, we have focused on delivering…”

• Free estimates

  “…Reach out today for your free inspection and discover the difference that…”

• Family owned

  “…As a locally and family-owned business, we treat every home like…”