Saint Raphael / Apple Roofing

All 8 of the one and two-star reviews we hold for Saint Raphael / Apple Roofing, most recent first.

• 1 out of 5J Ma year ago

  Not sure how good your work is but one of your employees has serious anger issues. He was behind us in one of your pickup trucks and just about wrecked your truck pulling out on to Alico. He was telling everyone they were number one. I tried to get the tag number to call you Monday but he was going around 100 on Treeline.

• 1 out of 5Un Tyminga year ago

  CAREFUL! Saint Raphael Roofing USED to be a family owned and operated, INDEPENDENT company BUT is now owned by Apple Roofing which apparently has gobbled up a bunch of smaller contractors like Saint Raphael. You'll probably read a response below like, "We're still here as the Saint Raphael family and provide excellent service" but that is NOT the case. Trying to get a minor issue resolved after a complete re-roof has been a MAJOR hassle with no response or definitive action to date, other than excuses. What was once a friendly, family run company is now just part of a large conglomerate based in Plano, Texas. I honestly wish I had used another contractor at this point. Caveat emptor.

• 1 out of 5Gar GardnerEdited a year ago

  I had a leak at my house with all the recent storms lately. I expected noone to be available at least for 3 weeks. I received a call from Chris a repair manager and an email from Reese stating they will be at my property the next day! Wow! …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Gar, thank you so much for taking the time to leave us this amazing review. We’re thrilled to hear that you were happy with our roofing services. We strive to provide the best service possible and it’s truly rewarding for our team when we receive positive feedback like yours. Your satisfaction is our top priority and it’s wonderful to know we were able to meet your expectations. Should you need any further assistance with your roof or or gutter system, please don’t hesitate to reach out to us. Thanks again!

• 1 out of 5Tricia Petritus-Lasater2 years ago

  I contacted St. Rapheal Roofing at the beginning of September mainly to remove tarp that was remaining on a home I own in the Fort Myers area. I also had them do an estimate for a new roof. Steve came out relatively quickly and although …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Tricia, It's clear from your account that our service did not meet your expectations, and for that, we deeply apologize. Your experience does not reflect the standard of service we aim to deliver, and we acknowledge the need to improve our scheduling and communication protocols based on your feedback.  We certainly don't want any of our customers to feel neglected or forgotten and agree that better communication is crucial. We want to assure you that your situation is being taken very seriously as we strive to improve our services based on feedback from customers like you. We will certainly take your experience into account as we make improvements. Once again, we apologize for the inconvenience you faced and truly appreciate your patience in this matter. Your feedback is much valued, and we will do our best to prevent such incidents in the future. Best Regards, The Team at Saint Raphael Roofing

• 1 out of 5Edward French2 years ago

  Hired this comoany to do a roof repair on 11/22/2023. Scheduled for repair on 12/29, by email confirmation. NO SHOW, no call. Waited all day. Left voice mail to call me, never called. I had to call on 1-2-24,was told by Reese that "Luis" …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Dear Mr. French, Upon reviewing our correspondence dated December 5, it is indicated that the service on December 29 was tentatively scheduled, meaning that your appointment was not confirmed and was subject to change based on our availability and unforeseen scheduling conflicts that can arise. We apologize for any inconvenience this may have caused and are committed to working with you to reschedule at the earliest opportunity. We are eager to rectify this situation and provide you with the quality service you have come to expect from us in the past. Please reach out to us directly at (239) 220-5120 so that we can prioritize your repair and discuss a firm appointment time. Warm regards, the team at Saint Raphael Roofing

• 1 out of 5Brenda RichardsEdited 3 years ago

  DO NOT TRUST! They left my yard a disaster and my roof is rippled and we had tried three times to get them to come out to do things correctly! Lot of mistakes that still are not right! And talking to them is like talking to a block of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for bringing this incident to our attention. Your concern has been reviewed, and we apologize if the experience with our company did not meet your expectations. It was an unusual occurrence. We have a long track record of standing behind our work whenever issues arise and will do our best to make sure this does not happen again.

• 1 out of 5D. Koester3 years ago

  Short story is they came to my house to assess damage and said they’d get me an estimate for repairs. A few weeks went by and I texted their supervisor. He said he’d get the estimate done that day. That was November 8th. Two and a half …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Deanna, Thank you for taking the time to bring this to our attention. We take every job seriously as they are all important to us. At this time, we are working hard to accommodate all inquiries in the order they are received due to the high volume we're experiencing. We understand if you have already requested service elsewhere, but if service is still needed, we can offer to move you to our priority list reserved for subscribed members in response to the inconvenience. If you do decide to give us another chance, please contact us directly at (239) 220-5120 so we can help rectify the situation.

• 1 out of 5W Christensen8 years ago

  St Raphael Roofing replaced my roof in 2015. Hurricane Irma ripped off several hip ridge shingles and when I contacted them about a repair their estimator sent my a quote for $2800 and change. When I asked why so much, 3 times, I was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We are sorry to hear about your negative 2015 experience in attempting to obtain roof repair services. Our pricing policies are structured to fluctuate alongside the local economy in a manner that allows us to be able to continue meeting the expectations our reputation was built on. We only use well sourced, high-quality materials and professionally trained staff when restoring roofs to full operational capability, regardless of the season. Like past hurricanes in our region, Hurricane Irma increased property owner demand for repairs in the community, which resulted in stress on local industry-related supply chains and made for a more competitive labor market. These higher business costs can temporarily translate to increased pricing and slower than usual response times. We hope you will accept our sincerest apologies for the inconvenience as we try our best to avoid the effects a hurricane can have on consumers looking for roof repair services during the aftermath period of a major storm. Our goal is to make sure every project is done to the highest standard and that we can stand behind our work in the event of any issues.

• inspections15
• gutter replacement11
• leak repair9
• courteous staff7
• tile roof replacement5
• timely completion5
• roof tarping2
• metal roof2
• hurricane damage repair2
• quick estimate2
• final inspection2

14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Tom Gamache2 months ago

  The crew showed up right early ready to go. They did an amazing job for my family and I I can’t recommend thank you so much.

  Reply from the business

  Hi Tom, thank you so much for your review! We're glad our crew delivered a great experience for you and your family.

• 5 out of 5Steve Mock2 months ago

  This is a first class roofing company. They keep their customer up to date during the whole installation process. Very professional company providing a great product and professional installation. I highly recommend them for anyone's roofing project.

  Reply from the business

  Hi Steve! Thank you for your kind words! We’re so glad you had a great experience and felt well informed throughout the installation process. We truly appreciate your recommendation! Thank you for your trust and support!

• 5 out of 5Terry C5 months ago

  ✨️✨️✨️✨️✨️👍 …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hello Terry! Thank you for your 5 stars. We appreciate you putting your trust in Apple Roofing/Saint Raphael Roofing!

• 5 out of 5HowMuch IsEnougha year ago

  Nice job. The guys arrived on time, and were very courteous and efficient. And last but not least, they did a perfect job. Price was as quoted, no overruns. Good company, skilled people.

  Reply from the business

  Thank you so much for the kind words! We’re proud to be your trusted roofing contractor, and it means the world to us that you had a great experience with Apple Roofing.

• 5 out of 5Pramila Charpentiera year ago

  Saint Raphael / Apple Roofing did an awesome job replacing my roof. Matt Gordon was very professional in explaining the scope of work and being the point person that made sure everything progressed smoothly. Heather was super helpful with providing guidance with tile selection and ensuring that all the paperwork was in place. Michael supervised the job and was always accessible and provided me with frequent updates and photos. I highly recommend Saint Raphael /Apple roofing.

  Reply from the business

  Thank you so much for the kind words! We're thrilled to hear that Matt, Heather, and Michael made your experience smooth and stress-free from start to finish. We’ll be sure to share your praise with the team! Your recommendation means the world to us—and we’re so glad you had a sweet experience with Saint Raphael / Apple Roofing! 🍎 …

• 5 out of 5Bert Ka year ago

  In April 2025 l had a re-roof of my home by Saint Raphael‘s Roofing. I chose the standing scene metal roof, so there were no exposed screws of fasteners. They also replaced two skylights and installed a solar attic fan. The crew they sent …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your kind words and continued trust in Saint Raphael’s Roofing! We’re thrilled to hear how pleased you are with your new standing seam metal roof—and even more so that George and our crew exceeded your expectations. It’s always our goal to deliver quality work with clear communication and care from start to finish. We’re honored to have earned your recommendation, and we hope that roof keeps you protected for many years to come (maybe even outlasting us both!

• 5 out of 5Kevin Dohertya year ago

  I’ve dealt with numerous roofing companies during my time as a FF and an insurance inspector. St. Raphael Roofing by far was the most professional, courteous and fairly priced company that I’ve dealt with in a long time. Rob P showed up to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much, Kevin, for your thoughtful and detailed review! Coming from someone with your background and experience, your words truly mean a lot to us. We're proud to hear that Rob P. and our crew delivered the level of professionalism, responsiveness, and quality you expect. We'll be sure to pass along your kind feedback to the team. Thank you again for your trust and recommendation, it was a pleasure serving you!

• 5 out of 5Troy Tuckera year ago

  On time, professional, provided photos of work. Great job!

  Reply from the business

  Thank you for the great review! We’re glad to hear everything went smoothly and that you appreciated the professionalism and photo updates. It’s always our goal to keep our clients informed and deliver quality work. We truly appreciate your support!

• 5 out of 5Mike Hinkea year ago

  Crew showed up on time and performed the work they quoted. Nice job.

  Reply from the business

  Thank you for your feedback! We're glad to hear the crew arrived on time and delivered exactly what was promised. We appreciate your support and are happy you’re satisfied with the work!

• 5 out of 5Junior Pa year ago

  I have used Saint Raphael roofing a few times over the years, Angel Caso has always helped me out and made sure that the job was affordable and within my means. This time I was told it would take 3 weeks to do the job and they were able to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for your continued trust in Saint Raphael and Apple Roofing! We're thrilled to hear Angel was able to assist you once again and ensure the job was both affordable and completed even sooner than expected. We truly value your loyalty and recommendation; it means a lot to us. We look forward to being here for you whenever you need us in the future!

• 5 out of 5Michael Kassena year ago

  They showed up in a timely manner on the date for my install. The project took exactly one day as they said it would. The workmanship and attention to detail was excellent. Thank you!

  Reply from the business

  Thank you for taking the time to share your experience! We're happy to hear that everything went exactly as planned and that you were pleased with the workmanship and attention to detail. Delivering quality results on time is always our … More

• 5 out of 5Marlyn Castnera year ago

  My experience with Saint Raphael Roofing and Joseph Gano, has been a positive one. The roof on our condo building looks amazing and working with Joseph gave me peace of mind that we were getting exactly what was needed to protect us for years to come, and that they will be around a long time, their reputation precedes them. Thank you, Joseph and Saint Raphael Roofing.

  Reply from the business

  Thank you so much for your kind words and trust in Saint Raphael and Apple Roofing! We’re thrilled to hear that you’re pleased with the new roof and that working with Joseph gave you peace of mind throughout the process. We take great pride … More

• 5 out of 5Ronnie Da year ago

  Kevin and his crew were excellent. We had a 50+ ft gutter replaced above our pool. They did a seamless job and took care to cover the pool area. Also I appreciated their communication with me along the way. There were no surprises. I would definitely recommend.

• 5 out of 5Chris Berrya year ago

  Let me start by saying Jared knocked at my home . Told me he noticed some gutters damaged . I was so impressed with his knowledge and professionalism. I ended up having the roof tiles that were cracked replaced, then the gutters removed and replaced. I also needed some drywall done they recommend Marco from Marflor Services . You wont be disappointed . 5 Stars

  Reply from the business

  Thank you so much for your fantastic review! We're glad Jared made such a great first impression and was able to assist you with not just your gutters, but also the roof and other repairs. It's always our goal to provide knowledgeable, … More

Roof Repair Fort Myers for Reliable Roofing Solutions Small roofing issues can quickly become costly problems if ignored. Saint Raphael Roofing offers professional roof repair Fort Myers services to address leaks, damage, and wear with dependable repairs designed to protect your property. · Roof leak repairs · Professional roof inspections · Quality repairs from local roofing experts Saint Raphael Roofing 7911 Drew Cir, Fort Myers, FL 33967, United States Driving directions: https://www.google.com/maps?ll=26.63334520,-81.85744470&z=16&t=m&hl=en&gl=US&mapclient=embed&cid=16610567151220554088&q=commercial+roofing+Fort+Myers #RoofRepairFortMyers #RoofRepair #RoofingCompany #RoofInspection #SaintRaphaelRoofing 2 days agoLearn more

• Licensed

  “…Inspection 7-Year Workmanship Warranty Licensed/Bonded/Insured Roof Damage Claim…”

• Insured

  “…Workmanship Warranty Licensed/Bonded/Insured Roof Damage Claim Support Instant…”

• Bonded

  “…7-Year Workmanship Warranty Licensed/Bonded/Insured Roof Damage Claim Support…”

• Warranty offered

  “…About Us Apple’s Workmanship Warranty Insurance & Roof Repairs Our…”

• States years in business

  “…to replace shingle roofs that are over 15 years old to maintain coverage. We offer…”

• Free estimates

  “…Get a Free Quote All Branch Locations Contact &…”

• Financing available

  “…See Warranty Details Financing Options Flexible financing solutions help…”

• 24/7 emergency call-out

  “…- Apple Roofing Skip to content Emergency Service Pay Online (866) 277-5388 Emergency…”