Crown Roofing & Waterproofing

8 of the 11 one and two-star reviews we hold, most recent first.

• 1 out of 5Jason ReinikeEdited a week ago

  This is a contractor that Lennar uses for their new construction homes in the area. During inspection, several tiles had to be replaced due to breakage but I have had 3 leaks in three years. The second leak the workers told me that when they lifted the tiles they found an area that had repairs already but the repairs were done sloppily by the initial crew and thus the leak. The most recent one was no longer under warranty and they wanted $1600.00 to fix a small puncture hole in the underlay from a clip that broke through it from "house settling". It is one thing if they don't want to warranty repair, which is absolutely absurd but another thing to gouge for an hour job on top of it.

• 1 out of 5J Wa year ago

  8 months of my roof looking like this. Ive been glared at by men from my own roof while sleeping, came-out of our only shower, man staring into my bathroom at me in my ROBE. Had to wait until he left to get dressed as it was a jump scare - …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Stuart Hankins2 years ago

  These fools came into my yard on Sunday evening at 5pm and placed a brochure on my Mercedes. I have it on video. So disrespectful. I would never hire them.

• 1 out of 5Sher BearEdited 2 years ago

  Do not use this company. From start to finish every aspect of this company was subpar. Zero stars for communication, calls were not returned and was constantly lied to. Driver of the dump truck left over 100 cigarette butts in my yard and the workers left countless empty water bottles and nails everywhere. Gutters were left mangled, extra tiles were not left as requested. They promised a $250 gift card to the friend that referred us and $500 off to us which we never received. I could go on and on but I think you get the point.

• 1 out of 5Amy Fox2 years ago

  This company is very difficult to work with. Every step of the way - from ordering tiles, to breaking gutters while replacing the roof, to reaching anyone who cares - has been awful. I strongly recommend you do not use this company. Also please read the small print. They are not responsible for any damage they cause when replacing roof. This includes gutter damage, stucco damage, paint damage, screen damage. Also the estimate does not include several things like wood that has to be repaired so the cost is much higher than expected. Please do not make the same mistake I made - DO NOT USE THIS COMPANY.

• 1 out of 5George Andriotis3 years ago

  Literally the most rude, unprofessional and pushy salesman ever. I live in a townhouse and had a handful of shingles damaged and they needed to be repaired. The salesman called me non stop asking me to personally convince my 5 other …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5John Neely4 years ago

  Crown Roofing did a complete roof replacement. After a couple of years the roof tiles were sliding off of the roof. I connected Crown several times and they will not even call me back. I am still under their warranty, of course that has no value if they won't even call you back.

• 1 out of 5Joe DirtEdited 7 years ago

  POOR WORKMANSHIP, POOR CUSTOMER SERVICE!!! All they know is how to send you a bill!! …

  Google cut this review short. The full text is on their Google profile.

• pricing12
• quick response5
• hurricane irma5
• insurance process3
• polite crews3
• affordable3
• leak identification2
• tile replacement2
• stucco2
• customer care attitude2
• clear explanations2

9 more of the 17 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Karol Garcia2 years ago

  I am the president of a condo association. We had 5 buildings reroofed by Crown Roofing. They did a wonderful job with the initial roofing. They have been extremely helpful in aiding us with subsequent issues we had with a firewall needing …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Karol, Thank you so much for taking the time to leave such a positive review about your recent roof replacement and repair project on the five buildings. We are thrilled to hear that you are satisfied with the outcome and that our team was able to meet your expectations. We truly appreciate your business and the opportunity to work with you. Should you have any further roofing needs or if there's anything else we can assist you with in the future, please don't hesitate to reach out.

• 5 out of 5Marsha Armeros2 years ago

  I started seeing stains on my bedroom ceiling in my townhome, so I called this company to take a look at the roof and give me an estimate for repairs. Expecting the worse, I was very surprised when Bob Alex called me to let me know there …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Pat Dibernardi3 years ago

  Good people. Very honest workmen. Reasonable pricing, thorough, congenial and friendly

• 5 out of 5Debbie Chandler3 years ago

  Super customer service! Top notch !!

• 5 out of 5Hampton Bonita Springs5 years ago

  Alicia was extremely attentive with the customer service aspect and followed up every step of the way. I made contact with Alicia upon receipt of our leak issues, and she quickly had an estimator at our property the NEXT DAY. The Crown team had an estimate turn around quickly and the job was done before the prior storm (which was my concern). Alicia followed up with me every step of the way (from start to finish). This is really good customer service, and a great customer CARE attitude. As of right now, we have no leaks in our lobby area windows as we had in the past. Thank you to Alicia and the entire team for fixing our issues timely, with consistent follow up.

• 1 out of 5Patricia Andriolo-Bull7 years ago

  They do not stand by their service and do not return phone calls. Poor customer service! They replaced by roof less than a year ago. My insurance company said there is a slipped tile. I have called them numerous times and finally …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Sue RumbaughEdited 7 years ago

  Crown Roofing came to fix our 3-year-old roof and did not complete the job. Have called them several times. Will not make good on the repairs that are still incomplete. Shotty work (and I know this is misspelled...). Called the owner, as he invited us to do, but didn't get through to him....given to someone else to discuss the situation. They would not come out to fix the problems they left behind. Holes visible from the street and loose tiles left setting up there waiting for a good wind to set them airborne. Irresponsible and unresponsive to our needs. We hired another company; they fixed it.

• 1 out of 5Stephen Lukach8 years ago

  Received quote from local sales rep. I few days later I reached out to the rep to supply him with requested information and to move forward with the job. He never returned my calls nor answered emails or texts. I thought maybe he no …

  Google cut this review short. The full text is on their Google profile.

• 4 out of 5Carl KnoblochEdited 8 years ago

  I have some hurricane damage on my roof. I first called on September 12 in an effort to be in line for repairs.I understand that roofing companies are working like a one-armed baseball player. Today's follow-up call gave me more information: estimates are now being scheduled for late January. They are still fielding 300 calls a day. Did the scheduled estimates all call on the second day after the hurricane? And are they still scheduling estimates from before Sep 12? I finally got through and had an estimate done. The estimate was very detailed with photographs. The repairs were done New Years' eve. I am very pleased with Crown Roofing's professionalism. The report was very detailed and included items my building inspector missed. I still give only 4 stars because I had to be the squeaky wheel to get the job done. Next hurricane, I will call Crown first before I get the shutters down.

Hurricane season is open. Whether you're a homeowner, property manager, or business, everyone needs two things ready before major storms hit Florida: a local and certified roofing contractor and a roof inspection less than 5 years ago if your roof is 15+ years old. Crown Roofing & Waterproofing provides 24/7 emergency response for homes and commercial assets across Florida. We deploy quickly, assess comprehensively, and document everything for your insurer, your board, and your reserve fund records. Our roofing and waterproofing capabilities cover the full building envelope: rooftop membrane systems, balcony and deck waterproofing, parking structures, below-grade foundations. HVHZ-compliant. OSHA-certified crews. The photographic documentation and structured reporting your institutional clients expect. The season is live. Crown is already on it.Jun 8, 2026Call now