Roofing contractor
Rox Roofing
1999 Gulfmart St #517, San Antonio, TX 78217
- Google average
- 4.9
- Ratings counted
- 340
- One and two star
- 3 of 340(0.9%)
- Texas median
- 1.0%
The first three are Google’s own figures for Rox Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Texas roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 331 | 97% | |
|---|---|---|---|
| 4 | 5 | 1% | |
| 3 | 1 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 1% |
About typical — the typical roofer in Texas sits at 1.0%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Rox Roofing, most recent first.
- 1 out of 5justin funes6 years ago
Sales rep of this company doesn’t want business for company by the way they are handling their appointments with their clientele. I never got a call from the sale person when he showed up at the house and when I reached out back to him and his answer was for me to call back the company when he had just left my house. I feel they need more customers service training for their employees handling customers appointments.
Reply from the business
Mr Justin Funes. I'm sorry to read your review after we spoke on the phone today. There's a few things you left out. Per our conversation, in my attempt to resolve your compliant, you stated we rescheduled you front Thursday to Friday and … More
- 1 out of 5G DB7 years ago
All started back in June when I received my estimate but when I was ready to start the project they promised to come back out and or at least for the owner to call me. I have been waiting over a month. Lady over the phone promises a call back but it never happens. Looks like my job is too small for them to care. Hate to give a small company a one star but they really dropped the ball. My reply to their response: It rained for 3 weeks but all business continues in the city, they could have called and made an appointment but they didn’t care to call me back. Even in their response no action to commit to the job they gave an estimate for, why? Because they prefer the higher paying jobs.
Reply from the business
Mr. Barahona, we are truly sorry for not getting back with you in a timely matter. We did submit an estimate back in June, 2018, and did not hear back till September, 2018 when you requested an additional estimate and potentially getting … More
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- quick response34
- inspection29
- estimate14
- professional crew12
- shingle replacement9
- metal roof replacement7
- hail damage repair7
- honest quote5
- before and after pictures5
- clean job site2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Krystal Valdez10 hours ago
got my roof done by rox roofing, amazing people and service!!!
Reply from the business
We strive to deliver a great roofing experience and superstar service! Thank you for your feedback and support! 🙌 …
- 5 out of 5Adrian Hurtado2 days ago
The door to door Juan really helped me and walked me thru everything and really made sure I understand the company and services the company provided really good customer service
- 5 out of 5Juliea week ago
Rocky and his team did a wonderful job installing our new metal roof. My husband Ben and I could not be happier with the attention to detail when prepping for the installation as well as the actual installation of the new roof. The metal roof is a much needed facelift to the exterior of the house. Thank you, Rocky and team, for doing a fantastic job!
Reply from the business
Julie and Ben, thank you for the opportunity and the feedback. Your new metal roof looks stunning! Let us know if you need anything.
- 5 out of 5Richard Gonzalez2 weeks ago
Super fast service. Good to work with a dependable company will definitely use again.
Reply from the business
Thank you for the positive feedback. We hope your attic stays cooler with your newly installed Solar Attic Fan! Thanks again.
- 5 out of 5carol mitchell3 weeks ago
Fast & efficient
Reply from the business
Thank you for the positive feedback Carol. Let us know if you need anything else.
- 5 out of 5M S4 weeks ago
When I discovered a leak from my roof in the middle of a week long continuous rain, ROX Roofing is the ONLY company of three that I called, who came right out to my property within two hours!! Rey Gamarra responded immediately. He stopped the water from pouring through my roof, preventing further damage to my house until they could schedule a day to fully repair the damaged area. Integrity and promptness along with professionalism makes Rey with ROX Roofing my GO TO roofing company moving forward! Thank you Rey!
Reply from the business
Thank you for the feedback. We strive to deliver superstars service every time. Let us know if you need anything else!
- 5 out of 5Collin Roarka month ago
Rox roofing did an outstanding job on our repair and I would highly recommend them - we had a leak due to some spotty work from a past contractor so this repair involved siting, flashing, and shingles. Rey and Jesus did a great job at every …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Glad we could assist with your roof repair. Let us know if you need anything else. Thanks, Collin!
- 5 out of 5Donnie Witheringtona month ago
Roof looks great Rocky and his team did a great job every thing explained and pictures in detail
Reply from the business
Hi Donnie, glad we count assist with your new metal roof and full seamless gutter install. We appreciate the opportunity. Let us know if you need anything else. Thank you!
- 5 out of 5James Strovera month ago
Honestly and respectfully. Even though we didn't do business I will reach out again for future jobs
Reply from the business
When projects are out of our wheelhouse, we don’t like to pretend. Thank you for the positive feedback James. Let us know if you need anything else.
- 5 out of 5Victor Maciasa month ago
I highly recommend Rox Roofing in San Antonio. I hired them to fix a roof leak, and the entire process was seamless from start to finish. Their technician, Rocky, explained the necessary repairs clearly and provided a great price without …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Glad we could assist with your roof repairs, Victor. Thanks for the positive feedback! Let us know if you need anything else.
- 5 out of 5Kevin Gonzalez2 months ago
Jesus was highly knowledgeable in his field and kept me updated throughout the entire process. He even provided pictures to illustrate the process.
Reply from the business
Jesus is a superstar! Thank you for the positive feedback! 🙌 …
- 5 out of 5donald Kellner2 months ago
We found ROX Roofing in 2017 when a large roofing company could not find a roof leak after numerous attempts and unnecessary costly added expenses. We called ROX Roofing and Rocky was able to find the problem and fixed the leak. In 2026 we needed to replace our 25-year-old roof. We wanted someone who was fair and honest so we called ROX Roofing because Rocky earned our trust. He brought samples to our home (placed them on the roof) and guided us in our decision which proved to be the perfect choice. His crew cleared our property of debris every evening until the job was completed. We strongly recommend ROX Roofing to anyone who wants a reliable and trustworthy company and a professional roofing job.
Reply from the business
Thank you for the positive feedback, we appreciate the kind words! Let us know if you need anything else.
- 5 out of 5Brenda Taboas2 months ago
Rox Roofing did a wonderful job replacing the roof at my grandfather's house. Everyone was very professional and upfront. Thank you for a job well done.
Reply from the business
Glad we hit the mark with professionalism, being upfront and superstar service! Thank you for your feedback!
- 5 out of 5Cassandra Mora2 months ago
Rox Roofing was extremely responsive during the rainy storm season. They came out right away and provided an estimate, and a temporary fix until the work could be done. This company went beyond the call of duty and made the repairs as soon as possible by monitoring the weather and working as soon as the rain stopped for awhile (even on a weekend)! Rox Roofing is and will be one I go to for all my roofing needs. Great company and fantastic job!!
Reply from the business
Thank you so much for the positive feedback, our entire team appreciates it. Let us know if you need any other Rooofing services In San Antonio. Thank you.
The latest post from this business
Posted by Rox Roofing to their own Google profile 7 months ago. Their words, not ours.
Metal Roof in San Antonio Is your current roof ready to handle harsh weather while helping lower your energy costs in San Antonio? Why choose metal roofing? · Exceptional durability against severe weather · Energy-efficient reflective properties that can help reduce cooling costs · Long lifespan with minimal maintenance · Sustainable, recyclable roofing materials Ready to invest in a roof that delivers lasting value? Learn more and schedule your free inspection today to discover the benefits of professional metal roofing in San Antonio!3 days agoLearn more
What Rox Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Lifetime Product Warranty Enjoy peace of mind with a lifetime…”
Free estimates
“…Reviews (210) 900-0977 schedule online FREE INSPECTION SCHEDULE ONLINE SCHEDULE ONLINE FREE…”
Financing available
“…Lifetime Product Warranties Flexible Financing Options Schedule Your Free Inspection A Top…”
24/7 emergency call-out
“…An Appointment now Office Hours Open 24/7 services Residential Roofing…”
Mentions the BBB
“…Service, From Start to Finish A+ Better Business Bureau Accredited Lifetime Product…”
Other roofers in San Antonio
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Rhino Roofers: San Antonio Roofing Companyinspection, roof replacement, answering questions5.01,436 ratings0.8% one and two star(210) 756-2834 | 5.0 | 1,436 | 0.8%12 of 1,436 | (210) 756-2834 |
| Bondoc Roofing: San Antonio Roofing Companyanswering questions, polite staff, attention to detail4.91,288 ratings1.6% one and two star(210) 796-1096 | 4.9 | 1,288 | 1.6%21 of 1,288 | (210) 796-1096 |
| Texas Family Roofingroof replacement, answering questions, courteous staff4.8927 ratings3.5% one and two star(210) 941-2858 | 4.8 | 927 | 3.5%32 of 927 | (210) 941-2858 |
| Stephens Roofing & Remodelingroof replacement, inspection, informative staff4.5596 ratings12.1% one and two star(210) 785-0994 | 4.5 | 596 | 12.1%72 of 596 | (210) 785-0994 |
| Bison Roofingroof replacement, inspection, answering questions4.9544 ratings2.4% one and two star(210) 888-9646 | 4.9 | 544 | 2.4%13 of 544 | (210) 888-9646 |
| Holden Roofing San Antonioroof replacement, answering questions, insurance claim assistance4.8494 ratings5.7% one and two star(210) 630-9322 | 4.8 | 494 | 5.7%28 of 494 | (210) 630-9322 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 340 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 31, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.