Rose Roofing and Restoration

The only one or two-star review we hold for Rose Roofing and Restoration.

• 1 out of 5Anthony BrunoEdited 3 months ago

  Started well, ended poorly (although it's not over for me). I had them do my roof from an insurance claim which was done a few days ago. It was supposed to include a new roof and new gutter system, all of which is in the contract. When they …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Anthony, thank you for your detailed feedback—we truly appreciate you bringing this to our attention. First and foremost, we want to sincerely apologize for the lack of communication and missed scheduling updates regarding your gutter installation. That’s not the level of service we aim to provide, especially on a full roof replacement and exterior project tied to an insurance claim. We’re glad we were able to connect and confirm that your roof and gutter installation has now been fully completed. However, we fully recognize that the experience—particularly the delays, no-call/no-show, and difficulty reaching our team—fell short of our standards for professional roofing service and customer communication. At Rose Roofing & Restoration, we pride ourselves on delivering high-quality roof replacement, gutter installation, and storm damage restoration services, along with clear and consistent communication throughout every stage of the project. Your feedback has been shared with our team so we can address these gaps and improve our scheduling and follow-up processes moving forward. If you feel that the final outcome reflects the completed work, we would truly appreciate you considering an update to your review. That said, we completely understand your frustration and are grateful for the opportunity to make things right. If there’s anything further we can do or if you have any remaining concerns, please don’t hesitate to reach out directly. Thank you again for your patience and for working with Rose Roofing & Restoration.

• roof replacement62
• insurance claim assistance33
• polite staff25
• shingle selection21
• easy process21
• quick installation11
• hail damage repair11
• roofing crew11
• thorough cleanup6
• shingle replacement4

4 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Jeff Swan (iAmJeffSwan)a month ago

  I cannot say enough wonderful things about Rose Roofing! I went into the roof replacement process expecting it to be stressful, time-consuming, and overwhelming, but I could not have been more wrong. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for the incredible review, Jeff! We truly appreciate you choosing Rose Roofing & Restoration for your roof inspection, storm damage roof replacement, and roof installation. Knowing that we were able to turn what you expected to be a stressful project into one of your best home improvement experiences means the world to our entire team. We’re especially grateful for your recognition of Matthew and the rest of our staff. Helping homeowners navigate the insurance claim process, understand their options, and feel confident every step of the way is one of our highest priorities. We believe great communication and exceptional customer service should go hand-in-hand with high-quality roofing workmanship. It’s also wonderful to hear that our installation crew completed your roof replacement in just one day while taking great care to protect your property and leave everything spotless. We know replacing a roof is a significant investment, and we strive to deliver craftsmanship, efficiency, and attention to detail that homeowners can trust for years to come. Your recommendation is one of the highest compliments we can receive. Thank you for encouraging other homeowners not to let the process intimidate them—that’s exactly the experience we hope every customer has. Thank you again for trusting Rose Roofing & Restoration with your home. We’re proud to serve homeowners across Virginia, Maryland, Pennsylvania, West Virginia, and Ohio, providing roof inspections, roof replacement, storm damage restoration, gutter installation, and insurance claim assistance. We hope you enjoy the beauty and peace of mind that comes with your new roof for many years to come! 🌹

• 5 out of 5Jeff Edensa month ago

  I was a supervisor building custom homes in California for around 20 years and worked with alot of subcontractors. Rose Roofing put a new roof on my house in Western Pennsylvaina and did a fantastic job. Communication was excelent. Walking …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for this wonderful review — and for the kind words about James and our office team! Coming from someone with 20 years of experience supervising custom home builds, that means a lot. We'll pass along your thanks to James and the crew. It was a pleasure making your re-roofing experience simple and enjoyable. Thank you for trusting Rose Roofing & Restoration with your home! Warmly, The Rose Roofing & Restoration Team

• 5 out of 5Patricia Harrisa month ago

  We are very pleased with our project manager Jamel. He introduced himself and gave us his contact number to reach out if we had any questions. When we reached out, I received a response right away. Communication is key and he was on top of …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Patricia, thank you so much for this wonderful review! We're thrilled to hear Jamel took such great care of you from start to finish — clear communication and keeping you informed every step of the way is exactly what we aim for on every project. We'll be sure to pass along your kind words to him and the team. Thank you for choosing Rose Roofing & Restoration, and please don't hesitate to reach out if you ever need anything down the road!

• 5 out of 5Tom Lobb2 months ago

  I am super impressed with the Rose Roofing Team! Steve knocked on my front door and asked if we would like him to check our roof for integrity. I said why not (I was concerned about being scammed). So Steve …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the incredible review, Tom! We truly appreciate you choosing Rose Roofing & Restoration for your storm damage roof replacement project. We know many homeowners can feel hesitant after a storm, so we’re glad Steve was able to thoroughly inspect your roof, explain the hail and wind damage, and help guide you through the process with confidence. It’s great to hear that Larry and the crew delivered a smooth experience and completed your roof installation with professionalism and quality workmanship. Our goal is always to provide homeowners with high-quality roof replacement, architectural shingles, storm damage restoration, and insurance claim roofing services while keeping communication clear every step of the way. We’re honored by your recommendation and your “six-star” comment definitely made our day! Thank you again for trusting Rose Roofing & Restoration with your home. 🌹

When we do our inspections for damage, we call it #inspectorgadget. It helps signify we are going up and that we are looking for damage with our inspecting skills. When's the last time you've had your roof inspected?Jun 16, 2026

• Licensed

  “…financing #1 Trusted team - Licensed, Bonded, Insured, and backed by 300+…”

• Insured

  “…#1 Trusted team - Licensed, Bonded, Insured, and backed by 300+ 5-Star reviews…”

• Warranty offered

  “…Lifetime Workmanship Warranty – Not just product coverage, but our…”

• States a founding year

  “…Get Quote FAMILY OWNED & OPERATED SINCE 2021 Roofing If your roof is in poor…”

• Free estimates

  “…Built to Last. Schedule your FREE inspection today and receive a quote within 24…”

• Financing available

  “…- Pay upfront or choose affordable financing OPTIONS #1 Trusted team - Licensed, Bonded…”

Their site also states: bonded, family owned.