Roofing contractor
Roofer Rx
420 Bridge St, Franklin, TN 37064
- Google average
- 4.8
- Ratings counted
- 81
- One and two star
- 5 of 81(6.2%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Roofer Rx, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 76 | 94% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 4 | 5% |
Higher than most — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for Roofer Rx, most recent first.
- 1 out of 5Robert Irwin (Thewitness)7 months ago
Beware of this company !!!!!does not stand behind what they do made simple request to put the right ridge vent cap on the roof they ignored me and blocked my email Had to call the secondary company to correct the issue second company agreed terrible installation overpaid had to spend another $1,000 to get the roof repaired correctly.... took advantage of being a tornado victim
- 1 out of 5Milagros Santiagoa year ago
When this company operation out of Long Island New York, they replaced my roof with a 20 year warranty. Within the warranty period roof had problems that I had to pay for out-of-pocket for a total cost $1500. The reason I had to pay …
Google cut this review short. The full text is on their Google profile.
- 1 out of 5Tia Simone4 years ago
EXTREMELY UNPROFESSIONAL!! We contacted this company for a complete roof installation/ replacement on our 2700 sq/ft home. They came and gave an estimate of services, we agreed to contract them, and things went downhill from there. They were unresponsive, not returning phone calls or emails for days at a time. THEY RESCHEDULED OUR SERVICES 5 TIMES! They claimed it was due to weather, but we had beautiful sunny days, when we asked why we were being RESCHEDULED AGAIN they replied that they had not finished other jobs. Clearly our home was not a priority for them. They brought the materials and sat them in our driveway....and they are STILL sitting in our driveway and our roof replacement has not been done. My husband contacted them to express how unhappy we are so far with services, and they told him WE SHOULD CONTACT ANOTHER COMPANY. They have completely wasted our time, and did not care about our business.
- 1 out of 5Gabe Williger6 years ago
Great communication at the beginning. Their guys arrived on time, inspected my job from the ground, (didn't have a ladder) told me he'd get back to me with a price and a procedure as to how to cure my problem. Never heard from them again …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Gabe, at Roofer Rx we always try our hardest to provide great installation services as well as consultation services. In some cases we know that we are not the right specialty contractor to best suited to fix a situation. This is one of those cases. On our initial inspection we could see that the home's architecture compromised and we discussed that we would not be the right trade to help fix the issue. We were unsure of which trade to direct you to as well. It's unfortunate that you left a unfavorable review for us. We aim to please all of our customers, unfortunately you didn't accept that we couldn't help. We wish you the best of luck in the future and hope you can fix the situation.
- 2 out of 5Alyn Federle6 years ago
After the Nashville tornado's hit, RooferRX was great and very responsive.They came out and had my roof patched. I specifically asked if they would inspect the entire roof for other damage. I was sad to see a huge leak around the chimney …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Alyn, we are very sorry for your experience but please give us a chance to explain. During the recent tornado that passed through Nashville, Roofer Rx made it a priority to help save the community by offering tarps over roofs that had been blown off or had shingle damage. We made it mandatory that we wanted to help save the East Nashville community and to work 24/7 covering roofs with tarps even though we weren’t always being reimbursed. As lifelong Nashville residents we put community first and took this opportunity to help as many struggling people as possible. That being said we weren’t and are not able to tarp chimneys as this can lead to a fire hazard and trap smoke in homes. The reason it was difficult to get in touch with us is because we put all of our workers on 24/7 triage to help tarp those in need across the Nashville area. Because the tornado left us in a full triage situation we had to serve those who had major damage by tarping their roofs first over small leaks like your chimney. We do apologize that we weren’t able to get back in touch with you but please know that we were working our hardest to help the greater Nashville community. Please think of us in the future for any roofing needs.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- quick response9
- cleanup8
- kind staff6
- quick work4
- no upselling3
- new roof3
- seamless installation2
- home roof2
- trustworthy workers2
- follow up2
Other reviews we hold
14 more of the 26 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Alan Plummer5 months ago
Roofer Rx is an outstanding roofing company in middle Tennessee. Jimmy’s crew re-roofed our house in 2017 and did a fantastic job. Fast forward to 2026 and the ice storm, we had tree damage to our roof. I called Jimmy and he came out right away to evaluate what would be needed. He sent a quote that evening and a team repaired our damages within a week. Jimmy is highly knowledgeable of the roofing business, hires quality workers, and I highly recommend Roofer Rx.
- 5 out of 5Travis Fox10 months ago
Mr Davis and his crew of hands on, hard working roofing experts knocked it oit of the park on this very unique project. Upon arrival, Mr. Davis took a quick walk around the 300ft x 20ft structure and came right up to me with a solid list of …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Steve Dornfesta year ago
Great job from a great company. Thank you for all of your assistance.
- 5 out of 5Summer Trottera year ago
They come out super fast, and most affordable roofing company I came across. I received a free service call for being an existing customer after my vent was leaking from flying debris.
- 5 out of 5Mike Smoota year ago
Jimmy at Roofer Rx was excellent. The crew did a great job and the clean up was great.
- 5 out of 5Ponzettaa year ago
I am a third time customer and I have always been very happy with Roofer Rx service, friendliness and quality of work. Owner, Mr. Davis have always been very kind and taken care of my homes and fixed any unseen problems after the work was …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Cory Taylora year ago
Roofer RX was just at my house to remove a dish from my roof and they did a great job. Jorge showed up on time and was done within an hour. Highly recommend
- 5 out of 5Clayton Williams, Benchmark Realty LLCa year ago
Mr. Davis and the crew did a fantastic job- replaced my roof and took care to protect landscaping as well as thoroughly cleaned - very pleased !!
- 5 out of 5Sharon Bella year ago
I was very pleased with the work done, with the price, and with the communication from the owner. I had had the same roof replaced by a different company several years before, and was NOT happy. Roofer Rx did a MUCH better job for a far better price. When I had a couple of questions xome up, RooferRx was right on it!!!
- 5 out of 5Steve Zaccaria year ago
Roofer Rx has been my trusted roofer for around 15 years. They've always been honest and friendly with inspections and recommended repairs, and quick in replying to questions. Most recently had a chimney cricket installed on the roof. The installation to include new shingles in the area is seamless... like it had always been there. Thank you!
- 5 out of 5Jordan LentzEdited a year ago
RooferRx came to my rescue after having water leak through my can lights, flooding my kitchen. Jimmy, the owner, came out the day before Thanksgiving, to take a look and diagnosis the problem. He then came back on THANKSGIVING to tarp my …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Jordan, thank you so much for your kind review and thank you for being a valued customer of Roofer Rx. Please think of us in the future for any of your roofing needs!
- 5 out of 5Chris Hamiltona year ago
We needed a roof repair and reached out to Roofer RX. They showed up on time and gave us a quick resolution to our issue. We will definitely be using them in the future as the need arises.
- 5 out of 5Keith Merrilla year ago
26 yr retired Realtor here ...Roofer RX did a great job replacing my roof on my single family Germantown house - complete tear off, install, new boots etc and did an excellent job cleaning up the job site. Also did a small job on Hillsboro Village rental property which had a flashing problem. I would definitely use them again.
- 5 out of 5dakota lemboa year ago
great company
What Roofer Rx says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…We have over 20 years experience with 3500 plus roofs…”
Free estimates
“…Call or text for a free estimate: 615 200-3313 Jimmy Direct 615…”
Other roofers in Franklin
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Storm Guard Roofingroof replacement, thorough inspection, gutters5.0846 ratings0.6% one and two star(615) 619-5197 | 5.0 | 846 | 0.6%5 of 846 | (615) 619-5197 |
| Three Stone Roofing and Exteriorsroof replacement, insurance claim assistance, answering questions4.9524 ratings1.1% one and two star(615) 434-3333 | 4.9 | 524 | 1.1%6 of 524 | (615) 434-3333 |
| Five Points Roofingroof replacement, insurance liaison, insurance claim assistance4.9401 ratings2.7% one and two star(615) 266-4877 | 4.9 | 401 | 2.7%11 of 401 | (615) 266-4877 |
| Force Roofing Systemsinsurance claim assistance, hail damage repair, roofing crew4.9362 ratings1.9% one and two star(615) 614-3441 | 4.9 | 362 | 1.9%7 of 362 | (615) 614-3441 |
| Professional Roofers, Inc.gutter needs, gutter replacement, insurance claim assistance4.9324 ratings1.9% one and two star(615) 778-1440 | 4.9 | 324 | 1.9%6 of 324 | (615) 778-1440 |
| QE Roofingroof replacement, insurance claims, inspection5.0275 ratings0.4% one and two star(615) 505-7663 | 5.0 | 275 | 0.4%1 of 275 | (615) 505-7663 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 81 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 26 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.