Roofing contractor
Five Points Roofing
118 Beasley Dr, Franklin, TN 37064
- Google average
- 4.9
- Ratings counted
- 401
- One and two star
- 11 of 401(2.7%)
- Tennessee median
- 1.9%
The first three are Google’s own figures for Five Points Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Tennessee roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 382 | 95% | |
|---|---|---|---|
| 4 | 7 | 2% | |
| 3 | 1 | 0% | |
| 2 | 1 | 0% | |
| 1 | 10 | 2% |
About typical — the typical roofer in Tennessee sits at 1.9%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
We hold no one or two-star review text for Five Points Roofing. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement63
- insurance liaison42
- insurance claim assistance33
- hail damage repair18
- easy process18
- courteous staff17
- facia trim5
- fast completion5
- shingle replacement4
- decking replacement2
Other reviews we hold
5 more of the 5 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5chris climera month ago
Baron was extremely nice and professional. He was recommended by a friend and even though what we were needing wasn't something typically done by his business, he still took the time to thoroughly review everything, reaching out to others …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Chris, thank you for sharing this! We're so glad Baron could point you in the right direction with thorough communication and give you peace of mind. Thanks for the kind words, and please don't hesitate to reach out if we can ever help with your roofing needs!
- 5 out of 5Scott Phelps2 months ago
Our HOA board selected Five Points to replace the shingles on our six townhome buildings. Although their proposal was slightly higher than the others we received, we chose the company because of its long-established reputation and excellent …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much, Scott! We truly appreciate you taking the time to share such a detailed and thoughtful review. It was a pleasure working with your HOA board, and we're thrilled the project exceeded your expectations. Our team takes great pride in leaving every job site cleaner than we found it, so it means a lot to hear that the residents noticed. We look forward to being your go-to roofing company for years to come! Welcome to the Five Points Roofing family!
- 4 out of 5Patty P2 months ago
We wanted a roof replacement and had multiple companies inspect it. We were impressed with the way Caleb handled the inspection and communicated with us both during and after. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the great review! We’re glad Caleb took good care of you and kept the process straightforward from inspection to completion. We also appreciate the feedback about providing more detailed quotes and better timeline updates through the project portal. That’s something we’re always working to improve. Thanks again for trusting Five Points Roofing and for recommending Caleb and our team. Welcome to the Five Points Roofing Family!
- 5 out of 5Rick Munoz2 months ago
I had a great experience with 5 points roofing taking me through a claim to replace our roof. Caleb, ours sales representative was great walking us through, and great with communicating with us. The job was done quick and top notch team. The crew was great with cleaning up also!! I highly recommend this company!!
Reply from the business
Thank you so much for the kind words! We're glad Caleb and the crew took great care of you throughout the process. We'll pass along your compliments to the team. We truly appreciate the recommendation and look forward to serving you again in the future!
- 5 out of 5Richard Katz5 months ago
We had a very positive experience working with 5 Points Roofing. We had met with four other roofing contractors and none compared with the expertise of 5 Points. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the thoughtful review. We’re glad our team could help make the process easier and provide the guidance you needed when working through the reroof and insurance details. It’s great to hear you’re happy with the new roof and that the installation went smoothly. We appreciate your trust in Five Points Roofing and the recommendation—it means a lot to our team.
The latest post from this business
Posted by Five Points Roofing to their own Google profile 5 months ago. Their words, not ours.
How Heat can Damage Your Roof In Middle Tennessee, the summer of 2026 has delivered record-breaking heat, threatening the integrity of every roofing system. With high temperatures, UV rays, and solar radiation baking rooftops, homeowners are noticing the impact—especially those with asphalt shingles. Heat damage to roof shingles is increasing rapidly, often leading to cracked shingles, leaks, and increased energy costs. This article breaks down how extreme temperatures destroy roofs, how to identify warning signs, and how to protect your entire home from heat-related issues during the summer months.1 day agoLearn more
What Five Points Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Warranty offered
“…Roofers Licenses & Insurance Roof Warranty Information Reviews Case Studies Our…”
States years in business
“…we needed to replay our roof that was more than 15 year old caused us pause as we did not…”
Free estimates
“…Call Matt Wilson today for your free inspection and estimate, he was awesome to deal…”
Mentions the BBB
“…See our roofing reviews on Google , Better Business Bureau , Facebook , Yelp or just click the…”
Family owned
“…Points Roofing We are a local Franklin, family-owned and operated roofing contractor that…”
Other roofers in Franklin
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Storm Guard Roofingroof replacement, thorough inspection, gutters5.0846 ratings0.6% one and two star(615) 619-5197 | 5.0 | 846 | 0.6%5 of 846 | (615) 619-5197 |
| Three Stone Roofing and Exteriorsroof replacement, insurance claim assistance, answering questions4.9524 ratings1.1% one and two star(615) 434-3333 | 4.9 | 524 | 1.1%6 of 524 | (615) 434-3333 |
| Force Roofing Systemsinsurance claim assistance, hail damage repair, roofing crew4.9362 ratings1.9% one and two star(615) 614-3441 | 4.9 | 362 | 1.9%7 of 362 | (615) 614-3441 |
| Professional Roofers, Inc.gutter needs, gutter replacement, insurance claim assistance4.9324 ratings1.9% one and two star(615) 778-1440 | 4.9 | 324 | 1.9%6 of 324 | (615) 778-1440 |
| QE Roofingroof replacement, insurance claims, inspection5.0275 ratings0.4% one and two star(615) 505-7663 | 5.0 | 275 | 0.4%1 of 275 | (615) 505-7663 |
| Tim Leeper Roofingeasy process, timely estimate, lifetime warranty5.0221 ratings0% one and two star(615) 553-2782 | 5.0 | 221 | 0%0 of 221 | (615) 553-2782 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 401 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 5, of which 5 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.