Three Stone Roofing and Exteriors

All 5 of the one and two-star reviews we hold for Three Stone Roofing and Exteriors, most recent first.

• 1 out of 5Mimi Sulfridge6 days ago

  If you have skylights or a high end priority with copper trim, do NOT use Three Stone Roofing. They replaced my roof, broke one of the skylights, cut off HVAC pipes they did not know were HVAC pipes, did not attach lightning rods back, did …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Brian Huffine3 months ago

  I had a representative come out to give me a quote to replace my existing asphalt roof to a metal roof after some minor fire damage to the side of my house and Roof, from my neighbors home that burned. I informed them that I would be paying …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Brian QuinnEdited 10 months ago

  When we contacted Three Stone, we had high hopes based on their reviews and the word of a number of other neighborhood contacts who said they did a great job on their roofs/claims. Our experience was not the same. We worked with Three Stone to file a claim and they followed through on that part of the process; the job was to replace our shingle roof, metal roof, and downspouts and gutters. The roof went ok, with the exception of clean up (see photos attached of all the nails and metal shards). Throughout the rest of the project, there were delays, wrongly ordered material, lack of communication, lack of follow up, and length of time to complete the whole project. Similarly, the mess that has been left throughout the yard was just not been what was expected. The metal work took entirely too long (2+ weeks) and it was less than 100 sqft. The initial product delivered was wrong and we were promised three different days for install....didn't happen. They showed up on Friday, late morning, but couldn't finish because they didn't have a ladder. They didn't finish the flashing on the lower portion of the roof. They showed up late (10-11am) and then left early (by 3pm). I was also told that it would be no more than an hour and half to finish on the second day, but they ended up going into the third day (a Saturday), again which they didn't show up until late morning and were gone by 2pm... the only consolation was that it was finished. This was not an all anticipated or expected based on conversations with their "Specialists." Limited or conflicting communication, so many different people involved in the project, but it was evident that no one was talking to each other. The project is complete, but it took way too long and there were so many conversations to get answers.... And know that most of their communication is through text. Trying to get someone on the phone is nearly impossible. I could not recommend them for future customers, primarily due to the

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Sherri Antrasa year ago

  They gave me an outrageous quote for a few minor repairs. Called another company and they not only did a more thorough inspection, they found other things wrong and their quote was less than half what three stone wanted.

• 2 out of 5king guysEdited a year ago

  Imagine being fast asleep just to be jolted awake by something that sounds like someone is tearing your house down at 7am by Three Stone Roofing tearing off a roof. This company obviously has no consideration for the neighbors of their clients. I went to talk to someone on site and ask why they were making so much noise while people are trying to sleep and all they could tell me was "HR tells us we can start at 7". It's sad when the pursuit of money and profits causes companies to completely disregard being considerate of others. Please see the response from the owner. It's exactly what I described. First he tells me it's legal (doesn't make it right). Then he says it's "essential for us" . . . "for our work" and that these timelines are necessary. (Read it's all about me, not you) Necessary why? So you can make more money? If there are fewer daylight hours then you work shorter days. Are your guys not paid hourly? I hope it's worth it to you to disturb the peace so you can make a lot of money man because I'm sure that extra hour in the morning is going to bankrupt you. Update, it's July of 2024. My neighbor said he hired these guys. I got the letter and called them and expressly told them I am not ok with them starting at 7am. There is no daylight excuse because we have light until 7.45pm. it took me more than one call and the company went to my neighbor to try and get him to convince me that 7am was an acceptable start time. Finally, they did start at 8 instead of 7 which I do sincerely appreciate so I have upped my review by a star. I do maintain that this should be standard operating procedure though.

  Reply from the business

  Thank you for sharing your experience with us. We truly understand how disruptive construction noise can be, especially early in the morning, and we sincerely apologize for any inconvenience this has caused you. Our start time of 7 AM is in line with both your HOA guidelines and City of Franklin ordinances, which allow construction to begin at that hour. As we move into winter, it’s essential for us to start early to make the most of the available daylight for our work. To help keep the community informed, we regularly send mailers to the direct neighbors of our projects to give them a heads-up. Please know that we care deeply about our clients and their neighbors, and our goal is never to disrupt anyone’s peace. Your feedback is important, and we appreciate your understanding as we navigate these necessary timelines. If you have any further concerns, please feel free to reach out directly at (615) 434-3333.

• roof replacement97
• insurance claim assistance59
• answering questions43
• initial inspection42
• courteous staff25
• new roof19
• gutter replacement17
• smooth installation8
• free inspection5
• downspout replacement2

14 more of the 505 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Lisa A4 hours ago

  Simon from three stone roofing came out and helped me with my roof needs! Thank you for hiring such an amazing employee that takes his time and cares. He is very knowledgeable in roofing, he answered all my questions and did a superb job! Will recommend three stone to everyone in Nashville!

• 5 out of 5Debbie Rowan4 hours ago

  I had my roof done by three stone roofing and year ago and I called them because I had a small leak coming from the chimney flashing. Simon was the project manager and he came out to do a leak test and found the potential cause of the leak and patched it. I really appreciate three stone for rushing to my home and taking care of me. I highly recommend them to anyone needing a new roof!

• 5 out of 5Ken Burgun6 hours ago

  Thanks to Sean Grealy, Simon Temple, and the Three Stones crew for a job well done with a very professional and customer friendly experience. I have 25 years of experience in design and construction and the work quality is top notch. Highly recommend.

• 5 out of 5Emily Rose9 hours ago

  Simon, AC, and, Austin, did a great job coordinating the project of getting our roof and gutters replaced. We are pleased with how everything looks and would highly recommend.

• 5 out of 5rdrose9099 hours ago

  Simon, AC, and Austin were great and easy to work with. Their team worked quickly with great quality of work. We couldn’t be happier with our new roof and gutters.

• 5 out of 5Joe Andersona day ago

  Awesome experience, great crew. Super job with no issues. Mike was on the ball and kept me updated constantly... Highly recommend Three Stone Roofing.. Well done guys !

• 5 out of 5Mi Jo2 days ago

  Simon from three stone roofing did a fantastic job! He was professional, reliable, and easy to work with from start to finish. The work was co.pleted efficiently, and the quality was excellent! Justin was our sales representative and he was on top of everything with the insurance company! This whole process was super easy. I highly recommend three stone!

• 5 out of 5Elim Jo2 days ago

  My father just got his roof done by three stone roofing! The end results look amazing! I’m very impressed with Simon and his crew. His communication and drone shots were wonderful to see. I highly recommend three stone roofing!

• 5 out of 5Anne salmon2 days ago

  We had a great experience with 3 Stone from initial meeting through completion. Their communication , transparency and knowledge was top notch and so appreciated. Matt and Evan especially were awesome! 10/10 recommend.

• 5 out of 5Thomas J. Nagle2 days ago

  Simon and Jorge came to my house and was able to figure out our leak issue in a few minutes. Thank you for these two gentlemen for coming out and fixing it for us. I highly recommend three stone!

• 5 out of 5Jeff Pate3 days ago

  I highly recommend 3 Stone Roofing. They were great to work with from start to finish—on time, professional, organized, and true to their word. They did exactly what they promised and made the entire process easy and hassle-free. I really …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Kathy Simms3 days ago

  Jorge with Three Stone came out to investigate and discovered that the problem wasn't the roof at all. A pipe was missing an elbow joint that should have angled it downward, which was allowing water to get into the attic. What really impressed me was that even though the issue had nothing to do with the roof they installed, they still offered to fix the problem for us. That kind of customer service and willingness to stand behind their customers—two years after the original job—is hard to find. It's easy for a company to provide good service when they're doing the initial job. How they treat you years later when you have a problem says much more about the kind of company they are. Thank you, Three Stone Roofing, for going above and beyond. I would absolutely recommend them!

• 5 out of 5Dee P3 days ago

  Great customer service, and excellent quality in materials. Simon and his crew were fantastic. Would highly recommend their services!!

• 5 out of 5Sandy Williamson4 days ago

  I would highly recommend Three Stones. From the beginning of the process to the end the personnel were professional, kind & respectful and committed to providing the best services that could be provided. Sean, who was my first contact and coordinated with my insurance company & the adjuster, was extremely knowledgeable and made the initial process go very smoothly. He was proactive in getting things started, but was very patient when a family emergency delayed the implementation of the original timeline, & then rapidly got things moving when I was back in Nashville. Austin, came to again check the roof and confirm the services needed and to set the final dates for the installation & he will be back to review the work to ensure its quality. Finally, Mike was the on-site supervisor on the day of the work. He was here at 6am to make sure everything was ready for the work crew (which were efficient & very careful of my property). He was an active supervisor who supported his crew & kept an eagle eye out for any damage that became evident as the old shingles were removed. He was on tops of any problem & made sure the appropriate materials were provided to address the issue. He sent regular updates & drone pictures of the progress so I was aware of the state of the work. At the end of the day, he walked with me around the house to let me inspect the work & explain what they had done. He was the last to leave at 5 pm. I truly felt like he & Three Stones had a commitment to ensuring that I & my home was taken care of. There is one incident I would like to share that is a prime example of the Three Stones service. I have two small pups. The netting tarps that were placed to protect my home covered my front & back doors. [Note, it was very effective in catching all the debris and keeping my home & yard safe.] By mid-morning, I was mentally trying to figure out a way to get my pups outside. While I was pondering the best way to do this, I had a tap on my back door. Mi

  Google cut this review short. The full text is on their Google profile.

Every roofline on this home was installed with precision, from the Pewter Gray architectural shingles to the custom black standing seam metal accents. A finished product that’s designed to perform and built to complement the home’s architecture! #ThreeStone Jul 31, 2026

• Licensed

  “…quality control inspections Fully licensed & insured Industry-leading…”

• Insured

  “…inspections Fully licensed & insured Industry-leading warranties Financing…”

• Warranty offered

  “…Factory-trained installation Enhanced warranty protection Superior installation…”

• Free estimates

  “…Us Gallery Review Contact Us Get A Free Estimate Location 6100 Tower Circle Suite 210…”

• Financing available

  “…insured Industry-leading warranties Financing options available Trusted throughout Middle…”

• 24/7 emergency call-out

  “…High Quality Free Estimates Available 24/7 Expert Roofers Premium Materials Why…”

• Family owned

  “…Materials Why Choose Us Locally Owned • Family Owned • Operated with Care Professional…”