Roofing contractor
Roof Hub
240 E 8th St #1, Boston, MA 02127
- Google average
- 4.8
- Ratings counted
- 108
- One and two star
- 5 of 108(4.6%)
- Massachusetts median
- 1.1%
The first three are Google’s own figures for Roof Hub, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 102 | 94% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 4 | 4% |
About typical — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Roof Hub, most recent first.
- 1 out of 5Jeffrey Huanga year ago
Employees damaged siding while working on the roof. Didn't not tell us to remove awning before the work was being started and thus ripping off a piece of siding when the roofing material fell on top. I would not recommend.
Reply from the business
Thanks for your review and bringing this to our attention on your job that was done back in 2020. I'm sorry to hear that you had a poor experience that so many years ago. As a business we are always striving to grow and improve our processes as we have done significantly in the past 4 years. I'm glad to hear that you have not had any issues with your roof since then!
- 1 out of 5Benjamin McGuire3 years ago
after committing to the job in the spring, for a fall install, they walked away, leaving us high and dry, months later, having to start the process all over again of looking for a roofer.
- 1 out of 5Satish Chandra4 years ago
Called tried to schedule an appointment no one called me back.
- 1 out of 5Chris Karl7 years ago
No reply on inquiry.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- large project19
- quick scheduling11
- gutter replacement5
- roof deck construction4
- permit process4
- upfront communication4
- responsive owner3
- crew efficiency3
- rubber roof repair2
- siding repairs2
Other reviews we hold
14 more of the 100 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Terrance Steele5 days ago
Roof Hub did a professional install on my new roof.
Reply from the business
Thanks for the review, Terry! It was a pleasure working with you!
- 5 out of 5Pam Ka month ago
Taylor and his extremely qualified team did a great job working to make our roof replacement streamlined and stress-free. Excellent communication throughout the process, permit/dumpster/material delivery/installation and clean-up! Quick turnaround. Very reasonable pricing as well. We wholeheartedly recommend RoofHub!
Reply from the business
Thank you for the kind words and great review, Pam! It was a pleasure working with you and we look forward to helping with any of your exterior remodeling needs in the future!
- 5 out of 5Heather Kelly2 months ago
Roof Hub Boston was a fantastic local roofing company to work with. Taylor was always very responsive, the crew did an amazing job which exceeded our expectations! They were clean, on time & very respectful! I would not hesitate to hire them again for future work. They are quality professionals!
Reply from the business
Thank you so much for the positive review, Heather! It was a pleasure to help with your project!
- 5 out of 5Amanda Hetrick3 months ago
These guys were a dream from start to finish. We got our roof redone back in June 2024 by them and I'm only writing a review now because we are currently dealing withthe worst contractor in the history of contractors on a different projects and I realized I DID NOT PROPERLY APPRECIATE HOW WONDERFUL ROOFHUB WAS AT THE TIME. I apologize!! You deserve 10/10 stars! They did everything they committed to doing quickly and efficiently. They were PROFESSIONAL, HONEST, REASONABLY PRICED, HARDWORKING, TIDY, AND OVERALL LOVELY! THIS IS A BEAUTIFUL LEVEL OF PROFESSIONALISM THAT YOU SHOULD NEVER TAKE FOR GRANTED IN A CONTRACTOR!
- 5 out of 5George Michalik3 months ago
Tim did a great job coordinating the project and following up on everything!
- 5 out of 5Rosy Hosking3 months ago
Great experience with RoofHub. The team were responsive, clear communicators and timely. The team did a beautiful job and were done in 1 day.
- 5 out of 5J Coston4 months ago
It was a pleasure working with Taylor and Tim on my rubber roof repair. Obtaining an estimate was simple, and the pricing was excellent compared to other quotes I received. The team was extremely professional and consistently followed up by …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the awesome review, Jackie! The pleasure was all ours and we're always happy to help.
- 5 out of 5Erik H6 months ago
Working with RoofHub for our roof replacement was great. The estimate was accurate, the work was completed on time (in a day!), and their team did a great job picking up after themselves. Would definitely work with them again in the future!
- 5 out of 5Claudia9 months ago
We had a very positive experience working with Taylor and Roof Hub. Roof replacement was scheduled timely and completed within the expected timeframe. Any questions or clarification needed during all phases of the job were answered and addressed promptly.
Reply from the business
Thank you for the stellar review, Miki! It was a pleasure working with you!
- 5 out of 5James Withers11 months ago
RoofHub replaced my roof this past year. The process was really easy and I appreciated how they were one step ahead of me the whole time. They anticipated my questions and worked with me when I had some minor follow ups. Would highly recommend.
- 5 out of 5Harold Smith11 months ago
It was great working with Conor and the RoofHub guys. They did the job quickly, thoroughly, and we’ve have zero issues since they installed. They were competitively priced and offered a great warranty as well.
Reply from the business
Thanks for the kind words Harold! We enjoyed working with your HOA to solve the roof issues.
- 5 out of 5Steven Chen11 months ago
RoofHub did a great job performing a roof installation on my home. Their staff were timely and professional and had excellent communication throughout the process. Thank you.
Reply from the business
Thanks Steven - It was an absolute pleasure working with you!
- 4 out of 5Ken Lau Asato11 months ago
Hired roof hub to replace an aging roof with leaks at a new house I bought. The actual work was of high quality and fast. My only 2 issues were: 1)They were supposed to install an attic vent the first time they came around. They did not. But once I called them about the mistake they had made, they installed one promptly and it has been working well. 2) I had originally called about the leaks but I was also perfectly clear that I wanted the roof replaced to deal with moldy wooden planks. I even sent pictures. They said it would be no problem but I later found out they never replaced these planks. They told me this was a job for a mold abatement company only after I had already paid for the service. Overall, the company is fast, fairly priced, and does quality work. Warranty is also good. I would have given 5 stars if they had been more upfront about what they wouldn't do when I hired them. Despite this I would still reccomend them.
Reply from the business
Ken - Thank you for sharing your experience and for recommending Roof Hub! We’re glad you’re happy with the quality of the roof and that the attic vent was quickly resolved. We appreciate your feedback on the mold issue and will do a better job upfront setting expectations. Grateful for the opportunity to work on your home!
- 5 out of 5Patsy RILEY11 months ago
They also did a great job repairing my roof when I had an emergency. Very bad leak. Taylor Ferguson was very great preparing all the necessary paperwork. Thank you Roof Hub..
Other roofers in Boston
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| FRS Roofinggutter replacement, skylight replacement, chimney repair4.9721 ratings1.5% one and two star(781) 322-6252 | 4.9 | 721 | 1.5%11 of 721 | (781) 322-6252 |
| RB Farina Roofing Cogutters, estimate, skylight replacement4.8615 ratings4.1% one and two star(781) 648-5446 | 4.8 | 615 | 4.1%25 of 615 | (781) 648-5446 |
| O'LYN Roofingestimate, skylight replacement, roof cleaning4.9542 ratings2.4% one and two star(781) 725-6795 | 4.9 | 542 | 2.4%13 of 542 | (781) 725-6795 |
| Ranch Roofingtimeliness, skylight replacement, new shingles4.9129 ratings1.6% one and two star(866) 298-4393 | 4.9 | 129 | 1.6%2 of 129 | (866) 298-4393 |
| Northeast Industrial Roofcourteous staff, roof gutters, efficient crew4.9128 ratings1.6% one and two star(781) 874-0248 | 4.9 | 128 | 1.6%2 of 128 | (781) 874-0248 |
| CAN Roof Constructionpleasant staff, skylight replacement, friendly crew5.0126 ratings0% one and two star(857) 415-7727 | 5.0 | 126 | 0%0 of 126 | (857) 415-7727 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 108 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 108, of which 100 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.