Roofing contractor
O'LYN Roofing
916 Pleasant St STE 4, Norwood, MA 02062
Listed under Boston, MA
- Google average
- 4.9
- Ratings counted
- 542
- One and two star
- 13 of 542(2.4%)
- Massachusetts median
- 1.1%
The first three are Google’s own figures for O'LYN Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Massachusetts roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 510 | 94% | |
|---|---|---|---|
| 4 | 17 | 3% | |
| 3 | 2 | 0% | |
| 2 | 3 | 1% | |
| 1 | 10 | 2% |
About typical — the typical roofer in Massachusetts sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 13 one and two-star reviews we hold, most recent first.
- 1 out of 5Ed Rosea year ago
This is probably the absolute worst roofing company I've ever dealt with. They didn't do what their contract called for and tried to charge extra for work they didn't do. I voiced my displeasure to the management who were to meet by appointment to review the problems. I was stood up without as much as a phone call. To make matters worse, and without any further contact by cellphone or email I was sent a threatening email (less than) thirty days after the balance was due. I had already paid 67% of the original amount IN ADVANCE and as they started the work and wanted to point out (in person) what was done, and not done and thereby reach a favorable settlement. Obviously, they don't want to do that. VERY POOR BUSINESS PRACTICES.
- 1 out of 5Michael Fish2 years ago
had a signed contract and then they call me to say they measured wrong and can’t honor the signed contract. very disappointing
Reply from the business
Dear Michael, We understand how disappointing this is and we're sorry it happened. Our talented roofing specialists assess and measure hundreds of roofs each year, and we work hard to ensure every client receives a competitive and custom scope of work. A mistake was clearly made here - but we hope you will continue to see value in working with Joe and moving forward with our company. Please call (781) 769-8599 with any questions or to get reconnected with your specialist. Sincerely, The O'LYN Team
- 1 out of 5Clifford Savage2 years ago
Spent 40 minutes today with a very nice and professional sales person. When it came to quoting me the quote was $26k. I explained that I already had two quotes for under $11 and $12k from reputable companies. So, I’m sure they do great work but I’m also sure that they grossly over charge. Very disappointing experience.
Reply from the business
Please accept our apologies for any disappointment caused by the pricing. Your concerns are noted. Thank you for considering O'LYN Roofing.
- 1 out of 5Jessicca Oviedo3 years ago
“Safety First” is NOT the slogan of this company. They have working Hispanics without protection under the supervision of a very trashy and disrespectful supervisor. They trespass on other people’s property without authorization of the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Jessicca Oviedo, Thank you for bringing this to our attention. At O’LYN Roofing we strive to comply with all safety regulations. We have been in business for almost 50 years and take the safety of our team members very seriously. We apologize for any negative experiences that you had with our company, please feel free to reach out if you would like to discuss this further. Sincerely, O’LYN Team
- 2 out of 5Ryan Jaime3 years ago
Called O’Lyn when I noticed water was coming in from my chimney. They did come out the next business day and on time so I will give credit for that. The sales rep said I was in need of a new roof which I knew i was and said you will save money in the long run by doing the roof along with the flashing at the same time. He said I was looking around $26,000 and gave a whole pitch on average price for a new roof to make me feel they were in line with pricing. They never sent me an official quote but I did receive 3 quotes from other local companies and all 3 were half of what the sales rep said. I’m sure O’lyn would of done a good job but do yourself a favor and get yourself a few quotes.
- 2 out of 5Emily Mello3 years ago
I am not thrilled with the service we received. The salesman was amazing and we were sold right away on using your company. The roofers that came out did a good job from what we can tell with the rainstorms we have had, but they left a total mess in my yard, front and back. We just put on a new deck off the kitchen. The roofers did not use tarps or drop cloths and there are tar marks from the falling debris that have stained our brand new deck. They also cut the old metal gutters right in front of our front door, leaving shrapnel and debris in the grass. I have two young children and a dog that walk through there regularly. Lastly, they did not let me know that they would render my front door unusable for a time, putting their ladder straight across it. We are in and out regularly doing school shuffles with our kids, and it would have been nice to be informed. Overall, I was not thrilled with final impressions.
- 1 out of 5hello there4 years ago
They spam everyone with hard copy mailings. It's addressed to 'resident' [not a name] so not clear how to get off the list. They don't care about the environment. I never do business with companies like that.
- 2 out of 5n murphy4 years ago
Over the phone they claim to make roof repairs, but once on site refuse to consider small repairs and only try to sell you in replacing the entire roof. Waste of time. Update: Somebody called to try and resolve the issue, but still no interest in making the repair
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- estimate40
- skylight replacement26
- roof cleaning18
- efficient crew16
- ice dam prevention8
- friendly technician7
- thorough inspection7
- leak detection5
- prompt installation4
- rubber roof replacement2
Other reviews we hold
14 more of the 334 reviews we hold text for, most recent first. We do not hold every review Google has.
- 4 out of 5Joan Clemens2 weeks ago
We had O'Lyn replace our gutters and gutter guards and reposition some of the down spouts. They did a fantastic job and came up with some very helpful solutions for our drainage issues. Our only complaint is a minor one. We would have …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Joan, we greatly appreciate your feedback and note about the communication with the project manager. We will take this into consideration, but we are pleased to know you are happy with the work that was done!
- 5 out of 5john quinn2 weeks ago
Workers were on time, proficient and did an EXCELLENT job
- 5 out of 5Lawrence Bassett2 weeks ago
Had our roof replaced by O’Lyn many years ago. Returned to them once again for another roof replacement. The parameters and costs of the job were accurately explained in detail before hand. The work crew led by Steve DeLeon showed up exactly as scheduled, were incredibly efficient, did great quality work, and cleaned up completely. Can’t ask for much more than that.
Reply from the business
We're overjoyed to hear about your positive experience with O'LYN Roofing, Lawrence. Thank you for sharing your feedback!
- 5 out of 5Ellen Shapiro3 weeks ago
This is the second time we've had O'Lyn roofing replace the roof on our house. The previous roof lasted the expected lifetime without problems so we went back to O'Lyn this summer for another replacement. As before the crew was quick and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are truly grateful for your continued trust in O'LYN Roofing, and we sincerely appreciate you choosing us to replace your roof. It means a great deal to us that your previous roof served you well throughout its expected lifetime, and we are so pleased to hear that you came back to us for your new replacement this summer.
- 5 out of 5Jed Lippard3 weeks ago
High quality and impressive work. Outstanding communication and customer service. The crew worked tirelessly through many hot summer days and took great pride in the quality of their work. Set up and clean up were spotless. True …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are truly pleased and grateful to hear about your positive experience with our team at O'LYN Roofing! Thank you so much for taking the time to share such wonderful and detailed feedback. It means a great deal to us to know that our crew's hard work and dedication throughout those hot summer days did not go unnoticed. Thank you once again for your trust and support!
- 5 out of 5Donna HessEdited 3 weeks ago
I contacted O'Lyn to replace my aging roof. They got right back to me to set up an appointment. Jake spent an hour explaining everything about the replacement, and addressed my concerns about the ice dams I had noted from last winter. He …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We are utterly delighted to hear about your positive experience with O'Lyn Roofing. Thank you for recommending us!
- 5 out of 5Susan Innes3 weeks ago
I i can't say enough good things about Dan and his crew. They were here at my home. Very early work diligently did cleanup perfectly. Very nice and kept me up-to-date on the progress of the repair. Hi, well, definitely do business with olin again.And certainly recommend them to anybody that needs repairs.
Reply from the business
Thanks for your positive feedback, Susan! We greatly appreciate your kind words about our team's work and service.
- 5 out of 5Sharon Duquette3 weeks ago
Well coordinated and scheduled within my time frames. Hardworking and dedicated team.
Reply from the business
Your review is greatly appreciated! We're glad to hear about the coordination and dedication of our team. Thank you for sharing your experience with O'LYN Roofing!
- 5 out of 5Paul Daniel Hurley JR4 weeks ago
Great job. On time. Very professional. Thrilled!!!!!!
Reply from the business
Thank you for sharing your positive experience with O'LYN Roofing. We are thrilled to hear that you are happy with our work!
- 5 out of 5Eric Wisea month ago
They are a no nonsense company that does not over sell. They just tell you what is needed and then they get it done. In our case in just one day. So much can go wrong replacing a roof. Nothing went wrong. That was the second roof they installed on this home. If necessary, it will not be the last.
Reply from the business
We are happy to hear about your positive experience with our roofing services. Thank you for your feedback!
- 5 out of 5Wilson Family Calendara month ago
Highly recommend O’lyn for gutter installation. The service technician, Stephen, was very efficient and did an excellent job. And was meticulous with the details.
Reply from the business
We are overjoyed to hear about your positive experience with our gutter installation service. Thank you for choosing O'LYN Roofing!
- 5 out of 5Gene Radwina month ago
very pleased with scheduling, installation, and clean up
Reply from the business
We're delighted to hear about your positive experience with O'LYN Roofing. Thank you for sharing your feedback!
- 5 out of 5Robert jacobsonEdited a month ago
O’Lyn did a great job. They were professional and worked straight through until they were finished. Danny ran the job and the quality of the work was top notch. He was easy to work with and knowledgeable about the work they were doing.
Reply from the business
We're ecstatic to hear about your positive experience with O'LYN Roofing. Thank you for sharing your feedback!
- 5 out of 5adam sankowskia month ago
This was our 2nd roof snow management project with O’lyn and the fact that we are back with them for a second project, kind of says it all. We had horrible icicles that used to form but their system completely got rid of it so when we started having snow coming off the side of the house too, there’s no one else to turn to! Because their system actually works! Dan and Guy were great installers to work with and they came on time and got it done quickly! We also run an Airbnb out of our house so it was really important that they could work within our weird time schedule and they were amazing.
Reply from the business
We are ecstatic to hear about your positive experience with our roof snow management system. Thank you for choosing O'LYN Roofing for your project!
The latest post from this business
Posted by O'LYN Roofing to their own Google profile 8 months ago. Their words, not ours.
Worried about your roof after recent storms? Late-summer downpours in Eastern Massachusetts can turn minor wear into major leaks. With over 50 years of local experience, O'LYN Roofing provides thorough inspections and reliable repairs. Schedule your consultation today.1 day agoBook
What O'LYN Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Family Owned & Operated Fully Licensed & Insured Industry Leading Warranties…”
Insured
“…Owned & Operated Fully Licensed & Insured Industry Leading Warranties Flexible…”
States years in business
“…You can expect: schedule estimate Over 50 years in business Family Owned & Operated…”
States a founding year
“…Trusted Roofers Dedicated to Excellence Since 1974 With decades of experience, O’LYN…”
Free estimates
“…Testimonials Careers Contact Free Estimate Instant Quote Book a Consultation…”
Financing available
“…in Norwood, MA | Greater Boston Financing Available Get an Instant Quote 781-769-8599…”
24/7 emergency call-out
“…MA 02210 Follow Us Hours Available 24/7 Service Area Allston Arlington…”
Family owned
“…estimate Over 50 years in business Family Owned & Operated Fully Licensed & Insured…”
Their site also states: warranty offered.
Other roofers in Boston
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| FRS Roofinggutter replacement, skylight replacement, chimney repair4.9721 ratings1.5% one and two star(781) 322-6252 | 4.9 | 721 | 1.5%11 of 721 | (781) 322-6252 |
| RB Farina Roofing Cogutters, estimate, skylight replacement4.8615 ratings4.1% one and two star(781) 648-5446 | 4.8 | 615 | 4.1%25 of 615 | (781) 648-5446 |
| Ranch Roofingtimeliness, skylight replacement, new shingles4.9129 ratings1.6% one and two star(866) 298-4393 | 4.9 | 129 | 1.6%2 of 129 | (866) 298-4393 |
| Northeast Industrial Roofcourteous staff, roof gutters, efficient crew4.9128 ratings1.6% one and two star(781) 874-0248 | 4.9 | 128 | 1.6%2 of 128 | (781) 874-0248 |
| CAN Roof Constructionpleasant staff, skylight replacement, friendly crew5.0126 ratings0% one and two star(857) 415-7727 | 5.0 | 126 | 0%0 of 126 | (857) 415-7727 |
| Classic Metal Roofsmetal roof, ice dam prevention, standing seam metal roof5.0125 ratings0% one and two star(978) 562-7770 | 5.0 | 125 | 0%0 of 125 | (978) 562-7770 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 542 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 401, of which 334 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.