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Roof Warden

Roofing contractor

Roof Guys

1302 N English Station Rd, Louisville, KY 40223

Google average
4.8
Ratings counted
285
One and two star
37 of 285(13.0%)
Kentucky median
2.6%

The first three are Google’s own figures for Roof Guys, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kentucky roofers we list with enough ratings to compare.

Rating breakdown

4.8
285 ratings
Google’s profile shows 261
How the 285 ratings break down, from five stars to one
5
24586%
4
10%
3
21%
2
41%
1
3312%
13.0%of these 285 ratings are one or two stars (37)

Much higher than most — the typical roofer in Kentucky sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

8 of the 30 one and two-star reviews we hold, most recent first.

  • 1 out of 5Jeremy Brinkman3 hours ago

    🚨NO MORALS ALERT🚨 These guys installed a flock camera pointing directly into my bedroom after replacing a few shingles on my roof

  • 1 out of 5Gavin Meyer5 hours ago

    Tons of hidden charges! Very poor communication the whole way. Couldn't get ahold of them through call, texts or emails. Highly recommend avoiding these fly by night "Roof guys" and get someone more professional.

  • 1 out of 5James Ewing8 hours ago

    Dont use them

  • 1 out of 5Pat Melillo10 hours ago

    DO NOT USE THESE PEOPLE

  • 1 out of 5The Bomb12 hours ago

    Horrible company that supports the use and installs FLOCK cameras. So much to care abour your community

  • 1 out of 5Jeremiah Moreno12 hours ago

    I guess they put up flock camaras and I personally don’t like my area to be a Surveillance State. If you do, choose them.

  • 1 out of 5Jack Smith12 hours ago

    This company now installs cameras used to spy on you and your family.

  • 1 out of 5Michael Howard13 hours ago

    They support Flock

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance28
  • quick response13
  • polite staff12
  • siding9
  • smooth process9
  • new roof8
  • storm damage repair4
  • honest quote3
  • roof tarping2
  • flashing repair2

Other reviews we hold

14 more of the 268 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Danielle Nikie5 hours ago

    10/10 company would highly recommend. Their communication skills are phenomenal. Went to the office to pick out shingles and everyone was so respectful and kind. My roof was replaced quick and I couldn’t be more happy. I couldn’t recommend anyone more capable of doing the job.

  • 1 out of 5Jordan Wright20 hours ago

    Absolute sell outs. Wouldn't recommend this company to reroof you dogs kennel. Good luck!

  • 1 out of 5Jim Boh20 hours ago

    Bad service, bad prices, bad quality roofs

  • 1 out of 5Charlie Vigora day ago

    Don’t do business they’ll use the money you paid for to further the surveillance state, would you like an ai camera watching your kids play outside? How about tracking your every move?

  • 1 out of 5John Kulla day ago

    Awful communication.

  • 5 out of 5Stephanie Mahlera day ago

    Had The Roof Guys do a full replacement on our roof after one of their reps, Deacon, stopped by about some storm damage in the neighborhood. Wasn't planning on getting anything done that day but he wasn't pushy, just pointed some stuff out and left it up to me, so I looked into it. Ended up working with Donny on the sales side. I didn't really understand how the insurance part of this was supposed to work and he took the time to explain it. He was patient about it and answered whatever I asked without acting like it was a bother. Made the whole process a lot less confusing than I expected it to be. The install crew did a fantastic job with the roof. They knew what they were doing and cleaned up very well before they left, no nails or leftover shingles laying around the yard afterward. Overall it went about as smoothly as a roof replacement can go. Roof looks good, and between Deacon, Donny, and the install crew, it felt like a company that actually does what they say. Would use them again if we needed to. Go Roof Guys!

  • 1 out of 5Joseph Nimmonsa day ago

    They support mass domestic surveillance and 4th amendment violations by directly supporting flock safety

  • 1 out of 5Christopher McDonalda day ago

    Trash service

  • 1 out of 5Natalie Stoler3 days ago

    I only post my experience in hopes to protect future customers. From scheduling and communication issues to a ridiculously time-consuming process to hold them accountable for their poor work, it took us 2.5 months after the job and communication with four different employees to complete the job. We had yard and landscaping damage (replaced four bushes), and had HVAC damage. After all this, we had to pay $300 for a separate inspection to find out the job wasn’t fully completed. I hope this helps prevent other customers from experiencing the same pain we did.

  • 1 out of 5Matt Meador4 days ago

    Super rude door to door roof inspectors. If Deacon ever comes to your door, run!

  • 5 out of 5Alexander Halenka5 days ago

    We cannot recommend The Roof Guys highly enough! After interviewing several roofing companies for our property, we chose The Roof Guys, and it was one of the best decisions we could have made. From day one, Daniel was incredibly knowledgeable, professional, punctual, and responsive. His communication was truly second to none. Throughout the entire process—which lasted more than six months due to the insurance claim—he kept us informed every step of the way with regular updates, photos, and clear explanations of what was happening. What impressed us the most was how hard Daniel and The Roof Guys fought for us. They didn't just accept the insurance company's initial decision. They advocated on our behalf multiple times, successfully obtaining additional compensation twice. In the end, they helped us get our entire roof covered except for our deductible. That level of dedication is rare these days. The craftsmanship and quality of their work exceeded every expectation we had. They take tremendous pride in what they do, and it shows in every aspect of their work. As a contractor myself and someone in the service industry in Arizona, I have very high standards when it comes to professionalism and customer service. I can honestly say I would give The Roof Guys an A+ rating from start to finish. They are honest, reliable, punctual, knowledgeable, and genuinely care about their clients. If you're looking for a roofing company that will stand behind its work, communicate exceptionally well, and fight for you throughout the insurance process to make sure you're treated fairly, look no further than The Roof Guys. You will not be disappointed—we certainly weren't. Thank you, Daniel, and thank you to everyone at The Roof Guys. We sincerely appreciate everything you did for us!

  • 5 out of 5Tammy Meekera week ago

    Came out to our house to check for leak and fixed it fast and for a reasonable price. Highly recommend these honest roof guys.

  • 5 out of 5Olin Barnett2 weeks ago

    I had wind damage on my roof and my insurance company gave us the runaround saying it could be repaired instead of a full replacement. Keelan did a great job of walking me through the process and next steps. He went above and beyond to get me the information I needed for the insurance claim and even did a video to show why the roof was not repairable. After several appeals with the insurance company, we were finally able to get a full replacement approved. It was a difficult process with my insurance company, but Keelan kept us informed and provided good advice. They completed the work in a little over 2 days and our roof looks great. The crew damaged a brick and a landscape light and a couple plants were trampled, but Keelan was able to deduct the repairs from our deductible so they handled it well. The crew also did a good job of cleaning up at the end of each day. I have found a few nails here and there, but they did a good job of sweeping for nails in the flower beds and grass which was very important to us because we have dogs. I would definitely recommend Keelan and the Roof Guys.

  • 5 out of 5J. Smith2 weeks ago

    Insurance said that my roof repair was not covered. They worked with the insurance company and got them to pay for a new roof. The only out-of-pocket expense for me was that I upgraded the type of shingle used. The actual installation was done in one day.

The latest post from this business

Posted by Roof Guys to their own Google profile 4 weeks ago. Their words, not ours.

Insurance companies don't always play fair. We've seen homeowners get told their storm-damaged roof is "repairable" when it clearly needed full replacement—and we've helped them fight back and win. Our team knows the insurance process inside and out. We document everything, communicate directly with adjusters, and make sure you get what you're actually owed. "They got my full replacement approved after my insurer said no twice." — Real Roof Guys customer Contact us for more info: https://goroofguys.com/contact 1 day agoCall now

What Roof Guys says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • States years in business

    “…With over 25 years of experience in roofing, our…”

  • Free estimates

    “…02-977-7663 Cincinnati 513-513-7663 Get Free Quote Home About Us Services Residential…”

  • Financing available

    “…& Skylights Fantastic Warranties Financing Options Get Free Quote 0 Years of Experience…”

  • 24/7 emergency call-out

    “…Give us a call anytime 502-977-ROOF ( 24/7 Emergency Services ) or write at…”

Other roofers in Louisville

Ranked by how many ratings Google has counted.

Other roofers we list in Louisville
Roofing contractor
Bone Dry Roofingcleanup, estimate, thorough inspection4.81,508 ratings3.3% one and two star(502) 513-6275
Mr. Roof Louisvillegutters, answering questions, professional work4.6710 ratings9.3% one and two star(502) 653-2417
Eclipse Roofing & Restoration, LLCgutters, thorough inspection, skylight replacement4.9466 ratings3.0% one and two star(502) 266-7510
New Look Roofingroof replacement, gutters, siding4.9421 ratings2.6% one and two star(502) 341-4415
Christian Brothers Roofinggutter replacement, thorough inspection, courteous staff4.9348 ratings3.2% one and two star(502) 244-0208
American Roofing and Metalexcellent work, answering questions, professional crew4.7307 ratings5.5% one and two star(502) 966-2900

All roofers in Louisville →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 285 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 283, of which 268 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.