Roof Guard Restoration

All 3 of the one and two-star reviews we hold for Roof Guard Restoration, most recent first.

• 2 out of 5Jacob Luthmana year ago

  This company will send a salesman to your house who will convince you that you are absolutely getting the best deal. They will then pressure you into signing a contract quickly, only to find out that they are going to charge you anywhere between $3000-$4000 MORE than what you expected. Absolutely deceptive and dishonest company. The only reason they gain an additional star is that their workforce did actually do a good job on the roof. If you can, avoid these smooth talking con-artists.

  Reply from the business

  Hi Jacob, We’re genuinely sorry to hear you feel this way. At Roof Guard, our top priority is honesty, clarity, and customer satisfaction — which is reflected in the many referrals and 5-star reviews we’ve received over the years. Your review is concerning and after reviewing text messages, agreements, and reflecting on our employee's personal experiences we found that your contract clearly outlined all costs and was reviewed with you line by line before you signed. At that time, we asked if you had any questions or concerns, and none were raised — neither during or follow-up conversation nor when speaking with our owner, John. We strive to make sure every customer understands exactly what they’re getting before work begins with signed approval. We’re glad you were happy with the quality of the roof itself — our crews take pride in their work. If there’s ever a concern in the future, we encourage open communication so we can address it in the moment and directly, rather than finding out through a public review. We wish you the best and hope this helps clarify our process for others considering Roof Guard. — The Roof Guard Team

• 1 out of 5Eric Mynhier2 years ago

  They destroyed my house, they came out and were very polite and as soon as I agreed to let them do my roof they sent 10 people out that rushed the job. They caused a leaked that caved in ceilings in two of my bedrooms and refused to fix it. 2 years later I had to redo the roof and fix the ceilings on my own dime and then they sued me for the whole cost. They are shady and the other reviews on here are false or paid for. Worst roofers ever!

• 1 out of 5Maranda (Mandy)4 years ago

  Don't expect them to come reinspect your roof when you have problems. We had how roof redone when all thise tornados passed through Ohio. Recently, a leak was discovered over our furnace (which was discovered after our newish furnace's …

  Google cut this review short. The full text is on their Google profile.

• insurance coordination40
• new roof38
• inspection22
• new gutters16
• insurance claim assistance14
• gutter replacement9
• siding9
• efficient crew6
• wind damage repair4
• downspout replacement3
• roof guard3
• shingle replacement2
• seamless process2

14 more of the 184 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Eric Loftus3 hours ago

  John was awesome. Walked me through all the options and decisions and came back with a great price.

• 5 out of 5Angie Kortea day ago

  Awesome experience working with RoofGuard! Jeremey was so helpful dealing with my insurance company and choosing new shingles! The crew worked efficiently to get my roof replaced in 1 day. I highly recommend them for your roofing needs!

• 5 out of 5William McDermitt2 weeks ago

  Representative's was knowledgeable, polite very professional and quick which was appreciated 👍 highly recommend all good people …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're glad we could resolve your issue efficiently. Thank you for your kind feedback and recommendation.

• 5 out of 5William Coatie2 weeks ago

  Inspection from roof guard was great good explained everything great. Insurance company denied the claim for repairs

  Reply from the business

  We apologize for the insurance issue. Please contact us directly so we can assist further.

• 4 out of 5Sheila Fulks2 weeks ago

  Sales people very friendly. Job done quickly. Would recommend

  Reply from the business

  Thank you for your feedback. We appreciate you sharing your experience and are glad we could assist you efficiently.

• 5 out of 5Jennifer Steele2 weeks ago

  Eric was very knowledgeable and professional.

  Reply from the business

  Thank you for your feedback. We're glad Eric could assist you effectively and efficiently.

• 5 out of 5Susan Deaton2 weeks ago

  Eric Dilley from Roofguard did a great job working with my insurance company until I received the $$’s for full repair of my siding due to wind damage. He used his expertise and worked with the adjuster and was always available for my question’s.

  Reply from the business

  We're glad Eric's expertise simplified your insurance claim for siding repair. Thank you for your feedback!

• 5 out of 5Donna CoxEdited 2 weeks ago

  Roof looks amazing. Crew was fast and efficient. Cleaned everything up wouldn't even known they were there. Would highly recommend. Jeremy the salesman was very efficient. Walked us through ever step.

  Reply from the business

  We're thrilled you're happy with the roof! It's great to hear the crew's speed and tidiness impressed you.

• 5 out of 5Darin Coffman2 weeks ago

  Roof Guard did an outstanding job for me. The roof installation took about a day and a half on our intricate roof. They did a great job and the roof looks incredible. The most helpful thing Roof Guard did was assist with my insurance company to get the new roof approved. I can’t praise them enough.

  Reply from the business

  Thank you for your detailed feedback! We're delighted we could assist with your insurance and are thrilled you're happy with your new roof.

• 5 out of 5Nancy Mlinarik3 weeks ago

  Devin was amazing to work with. Very professional and very patient in explaining the process. I highly recommend Roof Guard and Devin!

  Reply from the business

  Thank you for your kind words! We're thrilled Devin provided such a professional and patient experience.

• 5 out of 5The Winslows3 weeks ago

  Showed up on time and did good work

  Reply from the business

  We're glad you were satisfied with our service and punctuality. Thank you for your feedback!

• 5 out of 5Tom Mangen4 weeks ago

  Eric was nice and Professional. Answered all my questions.

  Reply from the business

  We're glad Eric provided excellent service and answered all your questions thoroughly!

• 5 out of 5Guenter Lensgesa month ago

  Roof Guard excellence from start to finish … from working together with my insurance through installation and minor follow-ups. Installation crew was timely, friendly, and treated the place like their own. Cost estimates were as predicted. No surprises. Highly recommended!

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We're glad to hear about your positive experience and appreciate your detailed feedback.

• 5 out of 5Nicole Drakea month ago

  Eric was our rep and he was so polite, respectful, informative and so helpful. Will recommend him to anyone we hear that needs a roof or siding.

  Reply from the business

  We're glad Eric provided such excellent service. Thank you for your recommendation and trust in our team.

• Warranty offered

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