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Roof Warden

Roofing contractor

Front Line Roofing and Restoration

4140 US-42, Mason, OH 45040

Listed under West Chester, OH

Google average
5.0
Ratings counted
411
One and two star
2 of 411(0.5%)
Ohio median
2.0%

The first three are Google’s own figures for Front Line Roofing and Restoration, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ohio roofers we list with enough ratings to compare.

Rating breakdown

5.0
411 ratings
Google’s profile shows 412
How the 411 ratings break down, from five stars to one
5
40899%
4
00%
3
10%
2
10%
1
10%
0.5%of these 411 ratings are one or two stars (2)

Lower than most — the typical roofer in Ohio sits at 2.0%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 2 of the one and two-star reviews we hold for Front Line Roofing and Restoration, most recent first.

  • 2 out of 5Nicole VadnaisEdited 3 years ago

    The owner was quite concerned that my 2-star rating meant that there were unresolved items. I told him I would edit to clarify: …

    Google cut this review short. The full text is on their Google profile.

  • 1 out of 5Andrew Horn4 years ago

    WANT TO GET GHOSTED? If so, call Frontline. The company got me started on an insurance claim (that they approached me about), then left me without ANY response in the middle of the process — and after they had removed additional shingles to send off for shingle testing. I'm now stuck with wind damage and extra shingles missing from my roof. Switched contractors as I simply got tired of me reaching out to help drive the process that they said they'd handle and them constantly making empty promises (or eventually not responding at all). Avoid being hoodwinked too and use someone else.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • insurance claim assistance76
  • cleanup57
  • new roof33
  • responsive staff20
  • siding replacement17
  • gutter replacement14
  • storm damage repair6
  • quick crew6
  • shingle color selection3
  • clean job site3
  • fast roof replacement2

Other reviews we hold

14 more of the 371 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Marie Tiu2 weeks ago

    We had a wonderful experience working with Alyssa. She was extremely easy to work with, professional, and always helpful throughout the entire process. What really stood out was how she handled the insurance company for us. She took care of the process and worked with our insurance to get our entire roof replacement covered, which made what could have been a very stressful experience so much easier. Alyssa was responsive, knowledgeable, and truly went above and beyond to help us. We are very grateful for all her hard work and would definitely recommend her to anyone needing a new roof!

    Reply from the business

    Marie, thank you so much for the kind words and 5 star review!

  • 5 out of 5Melissa Prosser2 weeks ago

    Evan is a huge help! We had a couple problems with our roof and back gutter. Evan was prompt, knowledgeable, and very polite. I would highly recommend getting any work done by Evan and Sascha at Frontline!

    Reply from the business

    Melissa, thank you so much for your kind words and review! We're glad we could get those repairs done for you quickly, so that you could sell your home!

  • 5 out of 5Donna Shepherd2 weeks ago

    Quick professional response and positive result. Highly recommended.

    Reply from the business

    Donna, thank you so much for the kind words and 5-star review!

  • 5 out of 5Claire Fanga month ago

    If you have any roofing questions, Alyssa at Front Line is always responsive, knowledgeable, and professional. She takes the time to answer every question patiently, making the entire process stress-free and giving you confidence that your …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Claire, thank you so much for your 5 star review! We take a lot of pride iin our efficiency and 5 star work!

  • 5 out of 5Torry Kinga month ago

    Alyssa and the Front Line roofing really went above and beyond working with Progressive to get my job done. Alyssa was very professional and attentive absolutely throughout the process and I really appreciate all of her help and quick …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Torry, thank you for the kind words and 5 star review! We love earning a homeowner a full roof replacement through their insurance company when it is warranted.

  • 5 out of 5Christina Gibsona month ago

    We had a pretty good storm roll through in March. We reached out to about 5 different roofing companies. All were nice and informative. However, nearly all of them just wanted to do a patch job on our roof and I kept telling each of them …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Christina, thank your so much for the review and wonderful analogy!! Sometimes, band aids are not an option, and we are so happy we could get a full roof replacement through your insurance company!

  • 5 out of 5Amy Claya month ago

    Working with Alyssa was awesome and so is my new roof!

    Reply from the business

    Thank you so much for the 5 star review, Amy!

  • 5 out of 5Vincent Liua month ago

    Alyssa helped us get our roof replaced at a great cost. The project was completed quickly and cleanup afterward was very good.

    Reply from the business

    Vincent, thank you so much for the 5 star review and kind words!!

  • 5 out of 5Craig Walkera month ago

    We had a great experience with Front Line Roofing. Alyssa was super responsive and really helped us with the insurance claim!! Would definitely use them again if ever needed.

    Reply from the business

    Craig, thank you so much for the review and possible future referrals! We always reward everyone with referral bonuses!

  • 5 out of 5Katy Coopera month ago

    From the start when I was getting quotes for my roof several other companies arrived, took photos and left. One sent the photos and I noted a hole in the roof. I called Frontline on the recommendation of a friend. They came out the next day, patched the hole free of charge and then proceeded to provide me with a quote. They tirelessly worked with my insurance company. My husband had insisted on all the decking being updated and they discouraged that saving me money in lieu of just taking our money. Their customer service is above excellent. I highly recommend them!!! They saved us so much that we added gutters and they had them installed two days prior to the promised day!!

    Reply from the business

    Katy, thank you so much for the review! We take a lot of pride in being a honest company and not looking for extra money on services that do not need to be performed. Thank you for being a loyal customer!

  • 5 out of 5Beth Simonsa month ago

    Evan did such a great job going over all the details of what I wanted in the exterior restoration of my home! The crews that showed up to put on my new roof, fascia, soffit, vinyl siding, gutters, and downspouts were very knowledgeable and did excellent work. My house is like new again...I highly recommend this company!

    Reply from the business

    Beth, thank you so much for the kind words and review! Your complete exterior renovation could not look any better and we're so thankful for your business!!

  • 5 out of 5Echo’s Dada month ago

    I had an outstanding experience with Front Line Roofing from start to finish. They recently replaced my roof, and I couldn’t be more impressed with the professionalism, communication, and quality of work. Denny Miller, our Project Manager, was exceptional. He is incredibly knowledgeable—not just about roofing itself, but about the entire process, including navigating the insurance claim. He took the time to make sure we understood every step, which made a potentially stressful situation completely manageable. The team was punctual, organized, and efficient. Everyone showed up on time each day, and we were kept informed throughout the project. One of the most impressive parts was receiving up-to-the-minute aerial photos of the work in progress—it gave us full transparency and confidence that everything was being done right. The cleanup afterward was just as impressive as the installation itself. The crew left the property spotless, which really speaks to their attention to detail and pride in their work. As a Veteran, it was also especially meaningful to work with fellow Veterans who clearly bring that same level of discipline, respect, and commitment to their work.

    Reply from the business

    Thank you so much for the 5 star review and kind words!!

  • 5 out of 5Angela Hettinger2 months ago

    From start to finish, this company is the one to go with! My roof was in BAD shape and I reached out to this company and Evan Curry was who I worked with on the sales end and he was amazing. Very friendly and personable, answered all my …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Angela, thank you so much for the review and kind words! We're so glad we could give you piece of mind with your new GAF roofing system. We always appreciate referrals as well, so thank you!!

  • 5 out of 5Renae Proeschel2 months ago

    The team at Frontline is top notch. Jamie is always available to answer questions and Denny is a great supervisor. Jamie helped me understand the invoice and schedule. Denny was onsite and kept the project running smoothly. HIGHLY recommend this team.

    Reply from the business

    Renae, thank you so much for the review and kind words!

What Front Line Roofing and Restoration says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Free estimates

    “…Call ​Us @ (513) 787 - 3259 Get a FREE Estimate Home About Our Company Portfolio…”

Other roofers in West Chester

Ranked by how many ratings Google has counted.

Other roofers we list in West Chester
Roofing contractor
Bone Dry Roofingroof replacement, gutters, thoroughness4.8961 ratings2.8% one and two star(513) 848-4095
Ray St. Clair Roofinggutters, gutter replacement, inspections4.3266 ratings16.9% one and two star(513) 874-1234
Coldstream Exteriorsgutter replacement, answering questions, siding replacement4.9253 ratings2.8% one and two star(513) 258-0450
Rhino Exteriors Roofing, Siding & Windowsinsurance claim assistance, followup inspection, gutter replacement4.8232 ratings3.9% one and two star(513) 666-5015
Roof Guard Restorationinsurance coordination, new roof, inspection4.9202 ratings1.5% one and two star(513) 973-4113
Vault Roofingknowledgeable staff, answering questions, personable staff4.9157 ratings2.5% one and two star(513) 285-3286

All roofers in West Chester →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 411 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 410, of which 371 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.