Roof Depot

8 of the 10 one and two-star reviews we hold, most recent first.

• 1 out of 5lina vilkialisa week ago

  The worst roofing company I've ever dealt with. After they installed a brand-new roof on our condo, it started leaking. When we contacted them, their response was, "I don't care who the heck you are." Completely unprofessional, dismissive, and unwilling to stand behind their work. If you value quality and customer service, stay away. Save yourself the frustration and choose another roofing company.

• 1 out of 5Jaxxon Ander2 months ago

  This was one of the worst experiences I have had with a company. The staff seemed disorganized, and the work completed did not meet basic expectations. Several issues remained unresolved even after multiple follow-ups. I would not recommend this service to others.

  Reply from the business

  After a thorough review of our records, we have no record of ever performing work for you or your property. We take our reputation seriously and stand behind every project we complete. We encourage anyone with a legitimate concern to … More

• 1 out of 5Harlee Dicharoa year ago

  Their drivers are aggressive and rude. Truck 327 was extremely reckless and following way too close/driving way too fast. Drive better.

• 1 out of 5Shane Wallera year ago

  Sorry not a mistake, just don't understand how your guys can do roofing but can't read speed limit signs, or if your work trucks had blinkers on them or not. Regardless if it's I85 or not it's not the place to do 100mph in a company vehicle.

• 1 out of 5Teddrick McCreary Sr.3 years ago

  I called to get an estimate, after speaking with the "manager" who promised to come out to service and repair after the original inspector assigned never showed. Unfortunately, after that conversation and several voicemails the "manager" himself never came or returned my call. Would not recommend!!

• 1 out of 5Alante Miller5 years ago

  Your driver took it upon himself to blatantly full force run a light and myself and another car literately had to dodge the Roof Depot white pickup truck, to avoid a 3 car wreck. Please have a word with your drivers!

• 1 out of 5Derrick SmithEdited 8 years ago

  Response - Mack Hobby finally sent the bid on 6/20/18. Shouldn't be hard to find - I would bet it was the only $40k bid of the day! And yes, Derrick is not the name on the quote. "Call the bandidos at roof depot - they'll steal your pesos!" Do yourself a favor and avoid them. I wanted to get some quotes for a roof replacement. Thought I'd try Roof Depot since I hear their radio advertising all the time. The home is a 1,700 square foot split level. That means the actual roof is only about 1,400 square feet. The roof pitch requires a commercial roof which is more expensive than shingles. However, I was not prepared for this one. The quote was just shy of $40,000 - the most ridiculous quote I've seen in all the years I've been renovating homes! Has anyone ever even heard of a $40,000 residential roof? The roofing materials would cost approximately $6,000 - $7,000 to the consumer. That means they were attempting to charge $33,000 for labor! I sent all of this to them on the chance that they had confused my job with someone else - perhaps one of Trump's palatial estates! No reply. A reputable roof company in town bid under $11,000 for the job.

• 1 out of 5Paul McInnis8 years ago

  I need a small siding repair where the fascia has pulled away from the roof line. I called Roof Depot and asked if they do siding repairs. I was assured they did and no job is too small, right? Well, after a couple a missed attempts someone finally showed up to my house. He called me to tell me how he can see the shingles 'shining' in the sunlight, He then proceeds to explain that this can only mean the fiberglass is exposed and the granules are mere days from all falling off the shingles leaving my house completely unprotected! I asked the man about the siding repair for which I scheduled this appointment in the first place. He says, "Sure, I'll send you an estimate for the repair and for replacing the roof. He never asked for any contact information and I have never heard from him or the company again. It has been three weeks. It seems pretty obvious these people are looking for suckers to get a quick insurance payout from. They do not seem interested in doing any repairs. Why else would you just brush off and ignore my pressing need for a siding repair?

• gutter replacement6
• inspections6
• skylight replacement4
• project oversight4
• shingle repair3
• efficient crew3
• architectural shingles2
• metal roof2
• fascia replacement2
• fair estimates2

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Alan Morrow3 months ago

  Roofing decisions require knowledge that the average homeowner needs in order to gain confidence and trust. I talked to at least a half dozen contractors before I met Walker Mayo from Roof Depot. He provided the most accurate and comprehensive estimates which, with guidance, proved invaluable to the always difficult insurance claim process. Mine was NOT a full roof claim. However it was significant enough damage to skylights and gutters from a falling tree branch. Of course, the first claim offer from the insurance company was ridiculous. However, Walker’s assistance through a second and third claim made a final settlement worth a complete replacement to the 25 year old roof (that was already very close to end of life). The process took time and patience of which Walker diligently maintained throughout. Once money matters were done, project scheduling became problematic due to weather. However, a couple of +50° days became available and the project was turned over to the roofing crew. They showed up at 6:15am and finished in 12 hours. After cleanup, except for a beautiful new roof, we couldn’t tell they were there. Through project acceptance and payment, Walker maintained oversight of each step. Every person we dealt with at Roof Depot was courteous, professional and competent. I can’t recommend Roof Depot enough. Thank you all !!

• 5 out of 5Todd ColeEdited 5 months ago

  Roof Depot is a trusted partner of Tecbuilt Homes. Chad and Blake provide project coordination and oversight that are 2nd to none. I greatly appreciate the relationship between RD and Tecbuilt Homes.

• 5 out of 5tedkay towne7 months ago

  Very professional work and completed the work very quickly. All in the community were equally pleased. This was for a townhome community with 38 units.

• 3 out of 5Richard Rembert7 months ago

  The roof itself looks good. With the steep price, I would have expected premium white glove service, but they left dirt and smears on the moon doors for the deck roof installation. Additionally, I really would have appreciated them cleaning my deck of debris, but that was left for me to do.

• 5 out of 5Anil Pandya8 months ago

  Professional, knowledgeable, dedicated team. Answered questions honestly. Did not rush. Thanks 🙏 to Blake and Mr.Mayo. We're HOA community. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5adam bunyard8 months ago

  The entire team from the initial appointment to the completed installation could not have been easier. Walker and Blake were great, as a contractor myself watching every detail had zero complaints. Highly Recommend!

• 5 out of 5Brandon Arnett8 months ago

  What a great experience working with professionals. Walker and the team are great

• 5 out of 5Brett Huckabee8 months ago

  Blake and Walker were able to get me scheduled quickly. I had a thorough inspection of my roof and the area that was leaking was detected and repaired. Walker also noted a deteriorating boot around a power pole and replaced that as well. …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Ed Dupee10 months ago

  Roof Depot did a fantastic job. I would highly recommend them to anybody looking for a roof repair or new roof.

• 5 out of 5Patti Huxford10 months ago

  We’re happy with our new roof. Sales rep, Walker Mayo, was attentive and knowledgeable.

• 5 out of 5Cindy Hoynowski10 months ago

  Chad, Blake and the entire team, were professional, efficient, understanding of our foibles and did a great job. Exceeded what was promised and cleaned up perfectly. We were very happy!

• 5 out of 5Bryan Pavlich11 months ago

  Pedro and Adoni were a great team to fix my link. The Roof Depot team arrived on the day promised and fixed my chimney cap and added a cricket. They took care to address all my issues.

• 5 out of 5Bridget Gavino11 months ago

  We had Roof Depot replace our roof and gutters recently. They were professional and thorough. We would recommend them!

• 5 out of 5Donald Showalter11 months ago

  These guys are freaking awesome so happy with the job they did amazing work at an an even better price period!!!

• Warranty offered

  “…Preventive maintenance Roof inspections Warranty support Roof Replacements Roof…”

• States years in business

  “…With more than 27 years of field experience, we partner with…”

• States a founding year

  “…Roof Replacement & Repair Experts | Since 1998 Skip to content 1-800-MyRoofer…”