Roofing contractor
Reliable Residential Roofing
1661 Jaggie Fox Way, Lexington, KY 40511
- Google average
- 4.8
- Ratings counted
- 132
- One and two star
- 5 of 132(3.8%)
- Kentucky median
- 2.6%
The first three are Google’s own figures for Reliable Residential Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kentucky roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 126 | 95% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 0 | 0% | |
| 2 | 1 | 1% | |
| 1 | 4 | 3% |
About typical — the typical roofer in Kentucky sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Reliable Residential Roofing, most recent first.
- 1 out of 5Josh Abbotta month ago
Train your guys how to drive
Reply from the business
Hello Mr. Abbott, My name is Dane Miller; I am the General Manager at Reliable Residential … More
- 1 out of 5Yuliya Tuscano8 years ago
Call them and ask if there anybody can come and check in the roof, and immediately got declined and not even offer other day or anything just hung up.
Reply from the business
We are sorry for the response you received. That is not normal for Reliable. We usually take names, addresses and numbers and call customers to set up appointments. We can not find any record of your call. Again, that is not our normal procedure. If we can be of assistance in the future, please give us a call.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- guttering25
- follow up16
- courteous staff7
- professional crew5
- customer updates4
- insurance support4
- project estimator3
- residential roofing2
- clean worksite2
- chimney repair2
Other reviews we hold
14 more of the 19 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Meredith Simpson6 days ago
⭐⭐⭐⭐⭐ We had a really great experience with Arrow Cole Roofing. They showed up on time, worked hard until the job was finished, and did a great job cleaning everything up afterward. The owner and project manager were both great to work with and kept us updated throughout the process. Communication was easy and everyone was very professional. We’re really happy with the work and would definitely recommend Arrow Cole Roofing!
- 5 out of 5Nathan Fish3 months ago
General Contractor here; We were dealing with a leaking synthetic slate roof that was installed improperly. I called five different reputable companies, two of which weren't comfortable working on this type of roof. Out of the three that came out only Noah from Reliable Residential Roofing even got on the roof to inspect. This was a tall two-story home with a flat roof (2/12). Noah identified four areas of concern that the other two companies that came out couldn't/didn't identify with their drones. Not only did Noah inspect the roof, but he also put a temporary vent boot over a vent and cleared minor debris as part of his inspection. His quote was right in line with the only other quote we received but for a better product. Save yourself some hassle and call Noah at Reliable Residential Roofing!
Reply from the business
Thank you Mr. Fish for the recommendation. We are happy we could provide you and your client with the service you needed.
- 5 out of 5Susie Barberie3 months ago
After living in our home for over 20 years, we decided to invest in new roofing, guttering and siding and chose Reliable Residential Roofing are were pleased with the outcome! …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you for the kind words, Mrs. Barberie. It was a privilege to serve you.
- 5 out of 5James Williams4 months ago
I will use Reliable Residential Roofing for the rest of my life. They are A+++. They've done roofing and guttering for me, as well as roofing for my mother. Their Lead Estimator is Joran Fuller and, simply put, he is wonderful. Once I …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you very much for your kind words, Mr. Williams. We appreciate your business and are very glad you are satisfied with the service we provided you.
- 5 out of 5Carolyn4 months ago
I have used RRR for decades. Specifically my latest roof, gutters replacement and fascia, soffit repairs: all work was just completed and inspected. Superbly organized process and excellent customer relations. Superb guidance with product choices. RRR has always been the correct choice.
Reply from the business
Thank you Carolyn, we appreciate your business. It was a pleasure serving you.
- 5 out of 5Liz Duff5 months ago
Have used this company for many years for gutters, gutter cleaning, power washing house & concrete, siding work, attic venting. Excellent experience-great job! Highly recommend!
Reply from the business
Mrs. Duff, Thank you for your kind words! We appreciate the recommendation!
- 5 out of 5mike6 months ago
I can’t say enough positive things about Reliable Residential Roofing. They did a difficult job in brutal weather at the price they quoted. Cleaned up the waist and debris from the job. If I needed anything else done they would be the only ones I’d call. This was a flat roof for a Florida room.
Reply from the business
Thank you, Mike. We really appreciate the kind words. It was a pleasure serving for you. Please let us know if you ever need anything in the future.
- 5 out of 5Jim B7 months ago
We needed a new roof due to the age of the current roof and the fact that we had developed a significant leak. I had experience with Reliable because they had done several repairs on a poorly installed roof that we had done about twenty years earlier by another company that bailed on us and went out of business. In each instance they showed me what the issue was and what should have been done initially that wasn't done properly. Therefore when the time came to have a new roof done I didn't really do a lot of shopping around, cheaper isn't always better when it comes to roofing or any other type of home repairs. They did give me a discount when I mentioned that I was a repeat customer. The process with Reliable couldn't have gone any smoother and I couldn't be more pleased. Noah was prompt in showing up for our estimate, put a temporary patch on the leak we had developed, (which saved us from more damage until the weather permitted the new roof installation), and kept us updated and in the loop from start to finish. In addition, they cleaned out all of our gutters, resealed the outlets and end pieces, and installed new gutter guards to replace our old ones which are now screwed in place and won't blow off like the old ones occasionally did. Finally, they cleaned everything up impeccably. I literally haven't found a nail or a wrapper of any kind in my yard or landscape beds in the weeks since they finished. I couldn't recommend them higher. The fact that their workmanship has a five year warranty and that they've been in business for 45 years also gives me peace of mind that if anything does happen I know where to find them and that they will make it right. The fact that they're a certified Owens Corning installer even adds years to the warranty of the shingles that we chose.
Reply from the business
Thank you for your kind words, Jim. We truly appreciate your business and are grateful for the opportunity to serve you.
- 5 out of 5Kathy Mattison8 months ago
I needed an opinion/estmate for repairing a water leak in my roof. The experience was pleasant and the service and communication from the first phone contact with the office until the job was completed was first class. Thank you all ! Kenny and Joran were very knowledgeable and so professional.
Reply from the business
Thank you, Mrs. Mattison for your kind words. We are so happy we were able to provide you with "first class" service. If we can ever be of assistance again in the future, please don't hesitate to let us know.
- 5 out of 5Fairy Kamdar9 months ago
Absolutely impeccable service. Reliable Residential Roofing went above and beyond throughout the entire process, from arriving on time for the initial assessment (and every other scheduled appointment), dealing with the insurance company, installation, and follw up. 11/10 would recommend!
Reply from the business
Thank you, Mrs. Kamdar for your kind words. We really appreciate you giving us the opportunity to serve you.
- 5 out of 5Michele DunhamEdited 10 months ago
Wonderful people to work with! Highly recommend this company.
Reply from the business
Thank you, Michele! Please let us know how we could assist you in the future.
- 5 out of 5Bruce Stamper11 months ago
Five stars all the way! Crew was incredibly professional. They tore off the existing roof and put on the new, all in one day. Couldn't be more satisfied.
Reply from the business
Mr. Stamper, we are so happy to hear that you are pleased with our service. We strive to make all our customers as happy as you are. We truly appreciate your business. Thank you.
- 5 out of 5Sarah Kennedy11 months ago
We liked working with Reliable Residential Roofing because of the attention to detail. I called the estimator back after our initial estimate to go over some of the things included in it that I wasn't clear about. He came right over and …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you, Mrs. Kennedy. We truly appreciate the positive feedback. It was a pleasure working for you.
- 5 out of 5melissa Wrena year ago
Excellent business ran with integrity and accountability. We purchased an existing 30 year old business/ building and have used Reliable Roofing several times now to do repairs on an old roof that had been put on poorly over 30 years ago. They come out quickly, make assessments and get the job done. They have proven themselves to be excellent in their work and customer service. I highly recommend them.
Reply from the business
Melissa, Thanks so much for the kind words! We appreciate the recommendation!
The latest post from this business
Posted by Reliable Residential Roofing to their own Google profile 3 months ago. Their words, not ours.
Is your roof showing signs of wear and tear? If you've noticed curling shingles, leaks, or damage from storms, it might be time to consider a replacement. Roofing companies like ours offer expert solutions to ensure your home stays protected. A new roof not only enhances your home's appearance but also improves insulation and reduces maintenance needs. Our team is ready to evaluate your roof and provide the best options tailored to your needs. Don't wait for more damage to occur, visit our website or call us today to learn more about our services.2 days agoLearn more
What Reliable Residential Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…As a fully licensed, insured, and bonded team, we provide…”
Warranty offered
“…Serving You Since 1979 Workmanship Warranty Call or Text (859) 423-0952 Request…”
States years in business
“…Our team has over 45 years of experience, and we're proud to be…”
States a founding year
“…CertainTeed ShingleMaster Serving You Since 1979 Workmanship Warranty Call or Text…”
Free estimates
“…Call or text us now to get a free quote on repair, replacement, maintenance…”
Financing available
“…Please try again later Financing Available Click Here Reliable Residential…”
Mentions the BBB
“…We have an A+ rating with the BBB! When it comes to…”
Family owned
“…locally owned, locally operated, and family-owned business. We have an A+ rating with…”
Their site also states: insured, bonded.
Other roofers in Lexington
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| AIC Roofing & Construction Incgutters, estimate, siding4.9694 ratings2.2% one and two star(859) 549-3716 | 4.9 | 694 | 2.2%15 of 694 | (859) 549-3716 |
| Bone Dry Roofinggutter replacement, estimate, new shingles4.8657 ratings4.7% one and two star(859) 549-3945 | 4.8 | 657 | 4.7%31 of 657 | (859) 549-3945 |
| Barrier Roofsroof replacement, answering questions, insurance payment4.9435 ratings1.1% one and two star(859) 251-5119 | 4.9 | 435 | 1.1%5 of 435 | (859) 251-5119 |
| United Contracting LLCroof replacement, professional crew, siding replacement4.9435 ratings1.1% one and two star(859) 559-2244 | 4.9 | 435 | 1.1%5 of 435 | (859) 559-2244 |
| Craftsmen Roofing and Exteriorsthoroughness, craftsmen contractors, insurance claim assistance4.8429 ratings4.4% one and two star(859) 694-9904 | 4.8 | 429 | 4.4%19 of 429 | (859) 694-9904 |
| A Godsend Roofingroof replacement, insurance claim assistance, gutter replacement4.9288 ratings1.4% one and two star(859) 270-9102 | 4.9 | 288 | 1.4%4 of 288 | (859) 270-9102 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 132 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 25, of which 19 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.