Roofing contractor
United Contracting LLC
790 Enterprise Dr, Lexington, KY 40510
- Google average
- 4.9
- Ratings counted
- 435
- One and two star
- 5 of 435(1.1%)
- Kentucky median
- 2.6%
The first three are Google’s own figures for United Contracting LLC, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kentucky roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 427 | 98% | |
|---|---|---|---|
| 4 | 2 | 0% | |
| 3 | 1 | 0% | |
| 2 | 0 | 0% | |
| 1 | 5 | 1% |
Lower than most — the typical roofer in Kentucky sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 5 of the one and two-star reviews we hold for United Contracting LLC, most recent first.
- 1 out of 5hamza Tahyr10 months ago
Love the good hard work
Reply from the business
Hey there we see that you love the hard work yet you give us a 1 star review could you please move that to 5 stars if you love our hard work? Thank you! ✌️🙏🏼 …
- 1 out of 5Martha Whitea year ago
Crew had my neighbors car towed so they could park on the road in front of the home they are working on. Crew is rude
Reply from the business
Hello Martha! Thats a not a practice of ours we wouldn't have a car tow so we can park on the … More
- 1 out of 5Brittany Farris2 years ago
This contracting company was working with a buyer’s agent while I was selling my house. They sent a contractor to inspect my roof for the buyer, prior to my approval for the contractor to be there. He was on my roof inspecting it, without my knowledge. Had he fallen, that’s a huge liability. Had he damaged any part of the roof/gutters, I would have been liable as I had no idea he was even up there. I just happened to come back to the house to grab a few things, and he threw his ladder in his truck very quickly and drove off without saying a word to me. Very sketchy behavior on the part of this company.
- 1 out of 5Robin Nowak2 years ago
NO SHOW! Requested an estimate online. Recieved a response to call the office. Got some sort of answering service. Someone returned my call and set up an appointment after confirming the scope of work and my address. Appointment was for the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hello Robin, we sincerely apologize for the inconvenience you experienced with your scheduled appointment. We understand how frustrating it can be to have your time wasted. Unfortunately, there was a misunderstanding regarding our service area. We are taking the steps to make sure this doesn't happen again. Again, we apologize for the oversight. We value your feedback!
- 1 out of 5Billy Riley3 years ago
Contacted them last week for a roof estimate. Said they had Monday or Tuesday available and I chose Monday. Never heard from them so thought they may have changed to yesterday. Still heard nothing. I will consider this company a no show.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement88
- professional crew36
- siding replacement32
- estimate27
- gutter replacement24
- initial inspection23
- hail damage repair13
- soffit replacement8
- flashing replacement3
- underlayment replacement2
Other reviews we hold
14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Nichole Diaz5 hours ago
On July 27 2026 I had installed my beautiful new roof. It far exceeded my expectations. The service was exceptional. The professionalism shown was extraordinary. What a pleasure to see a company that provides quality in their product and excellant customer service. I highly recommend this company. I plan to use them again my future upgrades to my home. Sincerely Jeanette mcswain.
- 5 out of 5Ria Eugenio2 weeks ago
Smoothest contracting job ever! From start to finish, Angel had excellent communication about placement for my new skylight, estimates, scheduling…. The team arrived on time and was efficient and professional. They completed on time, …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Morgan Kays2 weeks ago
Nydia was PHENOMENAL! She answered every question i had, sometimes before i ever even knew i had it! She’s professional, personable & dependable! She made the process so seamless & if i ever have any issues she will always be my GO TO GIRL! Ill be recommending to all my friends & family! 10 out of 10 ⭐️
- 5 out of 5Alysha Wamsley2 weeks ago
Wonderful company! Nydia was such a help guiding us through our new roofing process!
- 5 out of 5Kevin Latiff3 weeks ago
Great crew, was communicative and was quick. End result looks fantastic and matched current brick job
- 5 out of 5MTM Lex4 weeks ago
Great team, responsible and job done in one day. Much appreciated. Thanks
- 5 out of 5Nancy Carter Suchera month ago
They are very professional, courteous, and do wonderful work
Reply from the business
Nancy, thank you for your kind words! We truly appreciate you taking the time to share your experience. Thank you for choosing United Contracting—we're grateful for the opportunity to serve you!
- 5 out of 5adam bryant mcdonalda month ago
Quick response, extremely knowledgeable and helpful. Alejandro is the best!
Reply from the business
Thank you so much for your kind review! We're thrilled to hear you had a great experience. We'll be sure to pass along your kind words to him. Thank you for choosing United Contracting—we truly appreciate your support!
- 5 out of 5Shelley Gahna month ago
United Contracting cleaned my gutters and installed gutter guards this morning. Louie is an excellent communicator. He visited my home, inspected my gutters, answered my questions, and sent follow up texts/emails. Benjamin was also an …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thank you so much for taking the time to leave us such a thoughtful review! We truly appreciate your trust in United Contracting. We're glad to hear that Louie and Benjamin kept you informed every step of the way. Thank you again for choosing us for your gutter cleaning and gutter guard installation. It was a pleasure serving you, and we're here whenever you need us in the future!
- 5 out of 5j ca month ago
Great Experience with Nydia she came out and gave me a free inspection really nice and professional. Looking forward to work with you guys 👍 …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Aaliyah Crusea month ago
Nydia was great . She was very knowledgeable and likable. She helped me with the insurance and stays in contact with me.
- 5 out of 5Lizzet Leona month ago
We had a very positive experience with Unite Contracting thanks to Nydia she came prepared and gave me a estimate with in 24hrs and answered every question I had about insurance process. Would highly recommend her !
- 5 out of 5Anthony Mahairasa month ago
They came out and checked out our roof and flashing and gave a very fair estimate. Their turn around time was very reasonable especially with all the rain and storms we've had. Very responsive and easy to work with, never pushy and very willing to explain what they are doing and why it is needed.
- 5 out of 5Walter Gaffielda month ago
I hired United Contracting LLC to replace flashing and repair guttering where my garage roof meets my brick house. Adjacent shingles also had to be replaced and mortar work also was necessary. United was prompt, diagnosed the problems, and solved them. The estimator was highly skilled and the two workers who did the job were excellent.
The latest post from this business
Posted by United Contracting LLC to their own Google profile 4 months ago. Their words, not ours.
United Contracting is proud to be a GAF President's Club contractor, a distinction held by less than 3% of roofing companies in the U.S. Storm damage? Our team helps you navigate the insurance claims process from inspection to final approval, with the same responsive communication our reviews are known for.Jul 24, 2026Call now
What United Contracting LLC says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Verify that the contractor is licensed, insured, and has a good reputation…”
States years in business
“…Kentucky’s Trusted Roofing Experts for Over 15 Years The knowledge, expertise, and…”
Free estimates
“…for the opportunity to provide a free quote on your next project and demonstrate…”
Their site also states: insured, warranty offered, financing available.
Other roofers in Lexington
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| AIC Roofing & Construction Incgutters, estimate, siding4.9694 ratings2.2% one and two star(859) 549-3716 | 4.9 | 694 | 2.2%15 of 694 | (859) 549-3716 |
| Bone Dry Roofinggutter replacement, estimate, new shingles4.8657 ratings4.7% one and two star(859) 549-3945 | 4.8 | 657 | 4.7%31 of 657 | (859) 549-3945 |
| Barrier Roofsroof replacement, answering questions, insurance payment4.9435 ratings1.1% one and two star(859) 251-5119 | 4.9 | 435 | 1.1%5 of 435 | (859) 251-5119 |
| Craftsmen Roofing and Exteriorsthoroughness, craftsmen contractors, insurance claim assistance4.8429 ratings4.4% one and two star(859) 694-9904 | 4.8 | 429 | 4.4%19 of 429 | (859) 694-9904 |
| A Godsend Roofingroof replacement, insurance claim assistance, gutter replacement4.9288 ratings1.4% one and two star(859) 270-9102 | 4.9 | 288 | 1.4%4 of 288 | (859) 270-9102 |
| Spangler Roof Services/Systemscompetitive pricing, gutters, efficient crew4.9161 ratings1.9% one and two star(859) 294-6863 | 4.9 | 161 | 1.9%3 of 161 | (859) 294-6863 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 435 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 32, of which 28 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.