Barrier Roofs

All 5 of the one and two-star reviews we hold for Barrier Roofs, most recent first.

• 1 out of 5Josh Snowden8 months ago

  I had hired this company 2 years ago after one a wind storm had toppled a tree and damaged our roof. They were hired to replace not just the roof but all the gutters as well. At the time what should have taken a few days took several months to complete as I had to have them come back to find their mistakes repeatedly. Now two years on I am still finding mistakes that have become apparent as things settle. Nails sticking up that had shingles glued over, poorly affixed vents, and gutters with inappropriate slope that retain water. Do not hire the company.

• 1 out of 5Pam Colceri9 months ago

  In 2023 we had a 28 year roof and 33 year gutters replacement for cosmetic reasons not due to water damage. After Roof replacement 5 different leaks causing major water damage to inside of home. Gutters we paid for leaf guards brown in …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Kyle Rothfusa year ago

  We hired Barrier Roofs in good faith to replace the roof on our large barn, repair masonry, and install new siding on our home after storm damage in March 2023. We paid $105,806.67 for the work. To this day—two years later—we still do not …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Kyle Rothfus, We appreciate all feedback and take our customer’s feedback very seriously. It is always our goal to provide excellent home improvement experiences to our clients. Please contact us at +1 859-251-5119 so that we may properly address your concerns and provide you with a more pleasant experience.

• 1 out of 5Ann Armstronga year ago

  Barrier Roofs quoted to help fix our roof following the storms in 2023. 2years later we still have a leaky roof with shingles that don't lie flat, flashing detaching, siding repeatedly popping off, and unfinished masonry. They tried to slip …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We strive to provide every customer with stellar customer service. Please contact us at +1 859-251-5119 so that we may properly assist you and provide you with a more enjoyable experience.

• 1 out of 5Logan Wattsa year ago

  Guy no showed twice when he Said he was coming. No call or anything. Waited on for 5 days and could've already had the roof looked at or fixed by now. Unreliable and unprofessional

• roof replacement60
• answering questions39
• insurance payment38
• gutter replacement12
• storm damage repair11
• quick installation7
• siding installation5
• shingle color selection2
• metal roof installation2
• tarp installation2

14 more of the 318 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Bintu Sazud11 months ago

  Great roofers!

• 5 out of 5Ben Lancastera year ago

  I hired Barrier to fix a leaking metal roof and to repair some gutters that were damaged by a falling tree. The roof repair was done first and it was fixed quickly and so far it has not leaked anymore. The gutter was done next and I was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Ben & Tammy Lancaster, thank you for taking the time to leave a review about your experience with our home improvement company. We appreciate your feedback and are glad to see that you had a positive overall experience.

• 5 out of 5Ian Hestera year ago

  Had a few shingles blow off my 8-yr old roof and Barrier was quick to respond. Mike was great at explaining the repair and what needed to happen, and even offered to tarp the hole if a crew wasn’t going to be available. Thankfully it was a …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you so much for taking the time to share your positive review about our home improvement services! We're thrilled to hear that you're satisfied with the results. At Barrier Roofs, we strive to provide top-notch service, and it's incredibly rewarding to know that our efforts have made a positive impact on your home.

• 5 out of 5Jackie Merrifielda year ago

  Excellent experience. New roof looks wonderful Jason Gaines made process very easy. Professional and knowledgeable. Communication with him and office staff was great. …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Hi Jackie Merrifield, thank you for taking the time to leave a review about your experience with our home improvement company. We appreciate your feedback and are glad to see that you had a positive overall experience.

• 5 out of 5Jennifer Hollars (Ivysunshine)a year ago

  Barrier replaced our almost 20 YO home roof with Owens Corning Dimensional shingles. They started removing the old roof earlier than expected (about 7:20 am), but that allowed them to complete the roof replacement the same day. They were …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Jennifer Hall Hollars (Ivysunshine), Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Barrier Roofs. We are always happy to help whenever you need us.

• 5 out of 5Cynthiaa year ago

  Working with Jason Gaines on our roof repair was extremely pleasant, he was very professional and his workers did everything he said they would do. Very clean and respectful workers on the job site. I definitely will use Barrier Roofing on any future work, and would recommend them to friends. Thank you so much, Mike and Cynthia Haggard

  Reply from the business

  Hi Cynthia, Thank you for the great review! We are dedicated to providing the best service for roofing and siding. We are the ones to turn to for reliable solutions.

• 5 out of 5Dino Paynea year ago

  Jason Gaines with Barrier Roofing was very professional and detailed oriented. He made suggestions that were helpful with choosing color and style. Highly recommend!

  Reply from the business

  Hi Dino Payne, Thank you for choosing Barrier Roofs! We are committed to our customers and value your feedback. Serving you and the Lexinton community with exceptional home improvements is our top priority.

• 5 out of 5Petra Dotsona year ago

  Barrier Roofs is wonderful! Excellent customer service. Good quality work and they’re fast! Mike Poole is a great rep to work with. He’s professional, friendly and delivers what he promises. Would definitely recommend!

  Reply from the business

  Petra Dotson, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at Barrier Roofs. We are always happy to help whenever you need us.

• 5 out of 5Alex LeRoya year ago

  Derick and his team were perfect everything was handled in a timely and professional manner and they were super helpful and kind I would give them higher than five stars if that was possible and would highly recommend mend them to anyone

  Reply from the business

  Alex LeRoy, Thank you for choosing Barrier Roofs as your trusted home improvement company in Lexinton.

• 5 out of 5Dean Phelpsa year ago

  We couldn’t be happier with the roof replacement that Barrier Roofing did for us. The entire process was seamlessly executed. From getting an estimate to choosing the shingles, they were great to work with. We had a couple of weather delays, and the communication through it all was outstanding. On the day of the job, the crew was at our house bright and early, worked joyfully and meticulously, and had both the house and detached garage done by mid-afternoon. Whether it’s repair or replacement, I would wholeheartedly recommend Barrier for your roofing needs.

  Reply from the business

  Hi Dean Phelps, We are so happy to hear about your experience with us! Thank you for your kind words and vote of confidence of our leading home remodeling company in Lexinton.

• 5 out of 5Robert Countsa year ago

  We called with a problem and Mike Pool came right out. He was very helpful. Ended up being nothing serious this time. I know next time I’ll be calling Barrier Roof of if I ever have a roofing problem.

  Reply from the business

  Robert Counts, We are so glad you were pleased with our service. Thank you for choosing and trusting us for your home improvements in Lexinton, KY.

• 5 out of 5Rebecca Walkera year ago

  Great company. Ive heard nothing but good things about this company so I called them up. Met every need and more. Great price, great work. We had Mike help us. He goes above and beyond.

  Reply from the business

  Hi Rebecca Walker, We are so grateful for your kind words about our Lexinton home remodeling services. We appreciate your business and are always happy to help!

• 5 out of 5Mary Dineena year ago

  I was very pleased with Barrier Roofs. Jason Gaines came to the house several times to discuss a new roof and made suggestions to rectify problems that I had had with the old roof and persistent flashing problems. The entire crew was very careful of the surrounding gardens and did a fantastic job of cleaning up any loose nails etc. I would highly recommend Barrier Roofs. The administrative staff in the office were extremely pleasant and helpful. That is hard to find anymore.

  Reply from the business

  Hi Mary Dineen, Thank you for choosing Barrier Roofs! We are committed to our customers and value your feedback. Serving you and the Lexinton community with exceptional home improvements is our top priority.

• 5 out of 5Daniel Younga year ago

  Best in the KY area!!

  Reply from the business

  Dan Young, Thank you for choosing Barrier Roofs as your trusted home improvement company in Lexinton.

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