Rainier Roofing LLC

All 8 of the one and two-star reviews we hold for Rainier Roofing LLC, most recent first.

• 1 out of 5Katie MancillaEdited a year ago

  Updated July 30th, 2025: We had a roof redone and have only experienced massive issues since. My husband …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Please have your attorney contact us. Thank you Sameer Asmar

• 1 out of 5Joe SobczakEdited 2 years ago

  Absolutely do not use this company, roof leaked months after new roof installation (late 2019). This is a contractor that cuts corners. Roof has an active leak now and the owner Sameer refuses to honor the workmanship warranty he provided …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  The issues on this property were not issues caused by us. The seller, which was a home “flipper” was made aware of the issues regarding the flat roof in 2019. She refused for us to replace the roof and insisted on a “roof over”. The damage that was present was covered up by the flipper. After the property had been sold we returned and as a courtesy we replaced the flat roof and mitigated the interior. The damage was not caused by our work but was present when the sale occurred. We warranty and address any concerns regarding our work when it is due to workmanship or product failure, which in this case was neither. We are not responsible for sub par work or practices that were executed by other individuals.

• 2 out of 5Lisa Annorino3 years ago

  Called for a roofing estimate and was sent out a tech that did not know how to diagnose the problem. We were told he would take pictures and have someone call us for an estimate. After having to call to receive our quote, we were told that our tar problem would “eat through the roof” and that this was an urgent repair. After having 3 other roofing companies that verified that these words were dishonest, we were glad that Alfonso never called us back regarding our concerns with pricing. All other quotes were significantly cheaper in price if a fix were to be needed, and all technicians that came out were familiar with the issue, rather than having to return to the office for a follow up that never came face to face. I recommend getting a 2nd opinion following an inspection from this company.

  Reply from the business

  We are a bit confused. We have no records of you in our system. Are you sure it was us? In addition, Alfonso has not been affiliated with us for some time now. If this is an error, we would love the opportunity to assist you.

• 1 out of 5arleen Perera3 years ago

  My roof looked worse when they were done they don’t answer their phone Will never use them again

  Reply from the business

  We are sorry that you are not happy with they way your roof looks. As per our conversation you're concern was that the shingles "looked lifted". We explained that shingles need time to settle as they acclimate to your roof. The manufacturer states that "The shingles need exposure to sunlight and warm temperatures so they can “relax” and lay flat. This process can take from one week to several months. In addition, the city inspectors passed and approved all inspections on our work required by the County and Florida Building Code. We apologize as to not returning your calls immediately as the individual assigned to you was out of the office and on a job site. All of your phone calls where answered. At the time of your calls, that were minutes apart, our answering service answered your calls and recorded time, date, and nature of your concern. We stand behind our work and will immediately address any concerns if there is an issue with the functionality of your roof. We appreciate your business and look forward to you being satisfied with our work once the shingles "settle and relax" in time.

• 1 out of 5José Alberto Campins5 years ago

  BEWARE!! Completely unprofessional. They Post Misleading advertising on Angieslist, and when you call, they just keep playing games to avoid honoring the offer. A complete waste of Time, Stay away of this people

  Reply from the business

  Mr. Campins, we are sorry that you feel our offer was misleading, but we understand your frustration. Our offer was for pricing for a roof of up to 2000 sq. ft. for which, unfortunately, your home did not qualify. Square footage of living space does not equate to square footage of a roof. Moving ahead, we have decided to change the verbiage as to ensure that in the future our clients fully understand the difference in calculations used in the roofing industry.

• 2 out of 5sidney lisojo5 years ago

  Horrible sales team wasted my time. Called Rainier and asked if they could help with our roofing issue. They told us they do not handle aluminum roofs, but oddly enough, I receive a call back telling me they can come out and look at the roof. I schedule an appointment for an estimate and am told they can arrive between 4-5 pm. At around 4 pm on the day of the appointment I receive a call from the woman stating she will arrive by 5 pm. I tell her that is fine. I wait until 5:15 pm and no one arrives and I do not receive another call. I leave because I just wasted over an hour of my life, and am tired and hungry. At around 5:45 pm I get a call from the woman. She doesn't mention being horribly late and tries to act like nothing has happened. I remind her she was late and that I left. She apologizes then tries to make some excuses. She then tells me, TO NO SURPRISE, that they don't do aluminum roofs, but that they can refer me to someone. What a terrible experience. They could have easily referred me to someone over the phone ESPECIALLY when they already knew I had an aluminum roof that needed fixing. I wouldn't trust this company with anything. Their whole business seems like it is geared towards sales and not customer satisfaction. I can't speak about their installers or repair teams, but if their sales team is representative of their business then I would advise to stay away.

  Reply from the business

  Mr. Lisojo, We apologize for the miscommunication and any inconvenience you experienced. Sometimes despite our best intentions we make a misstep. Clearly, we did not meet your expectations. Given the chance to do business with you in the future we will go above and beyond to ensure your satisfaction. Regarding what occurred at your property, the goal of the salesperson was to provide a courtesy inspection for you. She came out to determine whether the roof could be repaired or if it would need to be completely replaced. In the event the roof needed to be replaced the goal was to refer you to someone who could do that for you. The salesperson arrived approximately 12 minutes behind schedule based on the 4pm – 5pm arrival window she gave to you initially. Our salesperson mistook the tenant for one of the owners. She thought she was speaking with the person who originated the inquiry to us. When she realized the person she was speaking with was a tenant instead of the owner, she called you at approximately 5:45pm. The salesperson gave you her determination that the roof needed replacing. Again, our intent was to serve you via a courtesy inspection and assessment of what work was needed. Since we don’t replace aluminum roofs, we attempted to make a referral to another vendor who could complete the replacement for you. We regret causing you an inconvenience. We have taken measures to ensure a repeat of this scenario will not happen again. We hope to earn back your trust and future business. S. Asmar, Owner

• 1 out of 5Prophetess TanyaEdited 6 years ago

  The roof look like amateurs did it and not by professionals.The tile is lifted up, crooked and not secured. They left their debris, towels, garbage, roofing nails and etc throughout my lawn. The owner Sameer offered me to have my roof …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  This is a complete fabrication of the facts. The truth is that the roof was installed correctly and it looks good. The problem she had was with the look of the shingles at the wall tie in right above the garage. The home has a truss that was installed slightly higher than the other trusses therefore it appears to lift in that area. This was explained multiple times to her. We met with the buildings department and the pinellas county consumer advocate along with various other roofing companies and they confirmed what we said. The roof is to code and was installed to the GAF Golden Pledge standards. Infact she also called GAF and they inspected the roof and found nothing wrong. The roof was done a few years ago and her allegations that i asked her to include her home on my website is a complete fabrication. I have all the documentation along with the name and number of the Pinellas County Consumer Advocate and i can provide it to anyone who wants to verify with him. The site was clean, no nails or debris were left on the site. I have pictures of the completed job at the time of completion and no debris was left.

• 1 out of 5Patrick Devoid7 years ago

  What a joke! I would leave zero stars if it were an option! Made an appt with these guys went today and sat waiting for an hour ( trying to give them a chance that maybe they were caught in traffic) then called to see where they were. Was …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  10:51 received a miss call from you and then Danny Alfonso returned the call on July 11, 2019 at 10:52 am and you spoke to you for 2 min 41 sec. At that time you set up a time for Friday at 9 am to examine the roof repair that you reported. Then Danny received another call from you on July 11th, 2019 at 2:18 pm the conversation lasted 3 min 18 sec. You stated that the your selling the home and the buyers home inspector found moister in a particular area and you asked if we had a moisture reader which we dont have that equipment and you needed to get a certified home inspector or a home remediation inspector in order to certify the results and that is not a function that we provide. Danny stated that he can do a visual observation however, we dont provide certified roof or mold inspections. Maria from our office called you at 6:09 pm on July 11 and then Danny called you at 6:12 pm on July 11th and left you a message that was 21 seconds letting you know that we didn't have that vehicle back and we we would have to reschedule the July 12th, 2019 9 am meeting. Then on the morning of July 12 at 8:19 am we made the first of three calls an left a message stating that we didn't have the vehicle back yet and we would have to reschedule once again. then we followed up with two more calls, one at 8:32 am and the other at 8:34 am. You wanted us to provide you with a certified inspection and a water meter testing. That is something that we don't do. We will provide a visual observation, but we don't provide written certified roof inspections. We have several trucks and unfortunately, one of the sales trucks that was at the mechanic was not able to get the parts yesterday for one of them and since this morning the parts had not arrived. I am sorry that you feel your time was wasted. However, we made ample attempts to communicate with you. You never hired us and we did make multiple attempts that we have documented to communicate with you.

• clean up11
• estimates7
• warranty7
• polite staff7
• shingle replacement2
• no upsell2
• professional installers2
• competitive quote2
• wind mitigation2
• informative staff2

14 more of the 110 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Angie Rivera3 weeks ago

  They worked their magic. I'm pleased.

  Reply from the business

  Thank you for taking the time to leave us a review. We truly appreciate your support!

• 5 out of 5Scott Taylor2 months ago

  Once again, Rainier Roofing has provided me with outstanding service and quality at a great price. The project was a challenging shingle re-roof with a steep slope (12:12). Rainier offered excellent guidance to help me select the best …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for allowing us to assist you with your project. We appreciate your support!

• 5 out of 5marianne brown4 months ago

  We got a new roof installed by this team. It was an exceptional experience. Very good price. VERY responsive and easy to deal with. Definitely a five star experience worthy of a fie star recommendation.

  Reply from the business

  We appreciate your support. Thank you for the kind words!

• 5 out of 5RV VaccaroEdited 5 months ago

  Very professional and friendly crew. Would recommend to all for roofing repairs. This is my second time using them because of storm damage repair. Thank you for a job well done!

  Reply from the business

  We appreciate your business and kind words!

• 5 out of 5Stephanie Slivanik5 months ago

  Highly recommend Rainier Roofing. Joe Aponte was an excellent communicator throughout the whole process. He even went to the city in person to expedite the permit. The workmanship was great and I’m very happy with the final result.

  Reply from the business

  Thank you very much for the kind words for Joe and for the project as a whole. You were a pleasure to do business with and we wish you all the best in your new home.

• 5 out of 5Virgilio Torres11 months ago

  I recently had my roof replaced, and I’m extremely impressed with the entire process from start to finish. Hayes and his team were professional, courteous, and highly skilled. From the initial consultation to the final walkthrough, Hayes made sure I understood every step and felt confident in the decisions being made.

  Reply from the business

  Mr. Torres, thank you for the opportunity to assist you with your project!

• 5 out of 5Chad Kerchner11 months ago

  They did a great job on time and cleaned up all debris highly recommended Rainier roofing to all my clients

  Reply from the business

  Mr. Kerchner. Thank you for kind words. We are always striving for our clients to have a positive experience with us.

• 5 out of 5G FernandezEdited a year ago

  I’ve had a very good experience with the staff at Rainier Roofing. Joe has been my knight in shining armor. The roof made it through many hurricanes and a small leak from the vent was taken care of.

  Reply from the business

  Ms. Fernandez, we are pleased to hear that your experience with Joe has been positive. He’s been an outstanding addition to our Rainier Roofing family !!

• 5 out of 5Sarah Jaycocksa year ago

  Wonderful company!

  Reply from the business

  Thank you for your support!!

• 5 out of 5Donna Baccarellaa year ago

  Installed our beautiful tile roof and responded quickly to any subsequent issues. Very pleased with their service.

  Reply from the business

  Thank you for sharing your experience with us!!

• 5 out of 5Steve DeBoskeya year ago

  Extremely professional in all aspects. Joe and his team communicated throughout the process and followed through on every promise. Roof looks amazing. Highly satisfied and highly recommended.

• 5 out of 5Eric Swearingena year ago

  Great experience!

• 5 out of 5Belkis Valdesa year ago

  We recently had our roof replaced by Rainier roofing and we were pleased with the entire experience.Jose Aponte answered all our questions.The crew completed the job complete in one day and the clean up was very good.I highly recommend this roofing company!!

• 5 out of 5Robert Hallama year ago

  Highly recommend/ professional crew/ quick two day removal and install/ cleaned up the yard thoroughly afterwards/ extremely satisfied homeowner with a beautiful new roof

We sealed entrances to prevent critters from entering, enhancing the home's comfort and safety.Apr 7, 2026

• License number shown

  “…Tampa, FL 33603 813-452-8248 License #: CCC1329799 License #: CGC1513313 Rainier…”

• Warranty offered

  “…Consultation To learn more about our satisfaction guarantee or to schedule a free estimate, call…”

• States years in business

  “…A FREE Quote Serving Our Community For More Than 15 Years Roofing Contractor In Tampa - GAF…”

• Free estimates

  “…& Professionalism Contact Us For A FREE Quote Serving Our Community For More Than…”