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Roof Warden

Roofing contractor

Quality Care Roofing Inc.

284 Mill St Unit 3, Kitchener, ON N2M 3R5

Google average
4.8
Ratings counted
106
One and two star
4 of 106(3.8%)
Ontario median
2.9%

The first three are Google’s own figures for Quality Care Roofing Inc., read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Ontario roofers we list with enough ratings to compare.

Rating breakdown

4.8
106 ratings
Google’s profile shows 105
How the 106 ratings break down, from five stars to one
5
10296%
4
00%
3
00%
2
00%
1
44%
3.8%of these 106 ratings are one or two stars (4)

About typical — the typical roofer in Ontario sits at 2.9%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

All 4 of the one and two-star reviews we hold for Quality Care Roofing Inc., most recent first.

  • 1 out of 5Jane Speed3 months ago

    Terrible at answering. The owner constantly contradicts himself, I call and call and call but nothing. Gives a quote and then changes price over “market fluctuations”…sad excuse for a company! Maybe some of the good reviews are honest but most are probably friends and family.

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi there. im not sure who you are or where your information is coming from. My price has not changed once in a year and half nor have I told anyone there is a market fluctuations. I will always tell all customers that Estimates are good for 30 days due to inflation issues and that IF there is i will always show proof of the material price change and what percentage it has gone up. We as a company have had no price increases so we would not have given you a price increase. Maybe you have the wrong company? If you have been trying to call I have been away from the phone for the last week and a half, I have just gotten back to work this morning. I would be more then willing to take your call this week to see whats going on here . Upon further investigations we have no record of you as a customer over the last 4 years. Please remove your review as this has nothing to do with our company.

  • 1 out of 5Elizabeth Ogunboye9 months ago

    I rarely write reviews, but I’ve come to appreciate how helpful they are when deciding whether to work with a company. While I can’t speak to the quality of this builder’s work, I can share my experience with their communication—or lack …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Elizabeth, I dont understand your review. When quoted in summer you did not mention you will be waiting till next year. when you informed me of this month's later I had no choice to tell you I cant garuntee the quote unless you pay for materials now since there are multiple material increases each year. I also updated everything you had asked for, replied you your email and sent you your invoice for materials to lock in the price for the following season.. Once I did this I have not heard a thing from you with multiple attempts to follow up. I belive there is a miscommunication or the emails are in your junk folder. I assure you have done my due diligence to follow up with you multiple times with no response. I hope you find all the contact attempts I have made to reach you. including coming to the house with answer. please look for theses diligently so you can see for your self we have done everything we can to reach you. Ken

  • 1 out of 5Amanda Hiuser9 months ago

    Horrible at responding, doesn't keep appointment times or call when he cant make it. Gave my grandma a contract to sign and after review I do not recommend this guy. His contract was horrible. Do not recommend. Strongly looks like he was trying to scam an old lady.

    Reply from the business

    Hi there i am sorry you feel this way. the contract we give is the same contract for all of our 52 other clients for winter weather work. I do apologize for being late. as I explained to her I was hooking up a new snow blower for our tractor with a technician that definitely took alittle longer then expected and i only had her sons number not hers. She completely understood and was actually very happy with everything and the way I explained everything that we would be doing for her. As for "scaming" anyone this is completely false. my price is fair and split between 5 equal payments. also everything was explained over the phone with Brad and nothing changed from that conversation to the contract what so ever. He was also super pleased with price and being on call. I hope this helps explain things to you a little better and we can resolve any issues you may have.

  • 1 out of 5David Jones (Gauthier)11 months ago

    It's very bad service

    Reply from the business

    We have never done work you or have ever met. This review is clearly spam. Based on our quick research we have found that you are a review seller, and are violating Google policies. Please remove your fake review, as it is the reasonable and respectful thing to do.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • cleanup20
  • competitive pricing12
  • respectful crew11
  • quick response8
  • new roof7
  • shingle replacement4
  • scheduling flexibility4
  • quality care roofing3
  • leak repair3
  • honest team2

Other reviews we hold

14 more of the 96 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5Julie Armstrong42 minutes ago

    We had shingles fly off the roof and rain coming in through a window sill. I contacted Quality Care Roofing. Ken did an inspection the following day. He had one of his crew members install a tarp until a new roof can be installed. His crew was polite and respectful, they did a great job, we are happy with our new roof and grateful for Quality Care Roofing and all their help through the process.

  • 5 out of 5Anastasija Srpska3 days ago

    ⭐⭐⭐⭐⭐ Highly recommend Quality Roofing! Ken was absolutely excellent to deal with from start to finish. Communication was amazing, the price was very competitive, and …

    Google cut this review short. The full text is on their Google profile.

  • 5 out of 5Harold Haynes4 weeks ago

    Roofers were very professional and great with communication and pricing was very good compared to others quoted. We will be needing a new roof in the coming years and definitely will call them to help us once again. Thanks Quality Care Roofing Inc.

    Reply from the business

    Thank you for the great reply Harold We look forward to the up coming project.

  • 5 out of 5Ashley Keachiea month ago

    Great experience! The only roofing company who answered the phone when I called. Very happy with our experience. The owner was very professional, arrived early for his scheduled quote appointment. Large number of workers came and completed the roof in one day. Fast , efficient and appreciate the work done. Thank you! Highly recommend!

    Reply from the business

    Thank you for the for the great review and recommendation. We appreciate your business

  • 5 out of 5Sarah Cerona month ago

    Great job done and answered all of my many questions from the beginning until the end! Cleanup was amazing also. Thanks Ken and the crew

    Reply from the business

    Thank you for the review. happy we could answer all your question and leave your property well cleaned!

  • 5 out of 5Marilyn Slougha month ago

    Ken was very easy to deal with. He answered all my questions through email promptly, and boy did I have a lot of questions. The crew was professional, arrived early, and did a great clean up job. Would recommend Quality Care Roofing 👌 …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you for the wonderful review!

  • 5 out of 5Liana Anghel2 months ago

    Mr Ken Irvine showed today at our place in Waterloo for a roof inspection and prognosis. Very professional and trustworthy. …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the kind words. I'm glad we could help you out. Was everything you needed

  • 5 out of 5Marie Chung2 months ago

    I'm very impressed and happy with the workmanship that was done at my home today. My roof is extremely steep and they still managed to complete it all within a day. Polite, courteous, professional workers. Made sure no nails or debris were …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for the great review. It was a pleasure working with you!

  • 5 out of 5Alan Drake2 months ago

    My elderly parents recently had their roof redone including all new ply wood, insulation, vents, facia, soffits and shingles. We were extremely impressed with the quality of craftsmanship. Ken explained everything thoroughly and the work was completed exactly as explained. We would definitely recommend quality care roofing to anyone.

    Reply from the business

    Thank you for the great review Alan. Your parents were a pleasure to meet.

  • 5 out of 5Jennifer R-M2 months ago

    Ken was wonderful to deal with, his team did a great job. Very professional. Very happy with the work they did. Thank you

    Reply from the business

    Thank you very much for the kind review. we appreciate it very much!

  • 5 out of 5Ray Podhornik2 months ago

    The crew installed a skylight and a new roof . They did a great job and didn’t cut corners. Very courteous and professional. The price was very fair. The clean up was great. I highly recommend this company for your next roofing project.

    Reply from the business

    Thank you Ray we appreciate your review!

  • 5 out of 5Mohammed Alkhateeb2 months ago

    Amazing company with very professional work. The team was friendly, honest, and very easy to deal with from start to finish. Everything was completed on time and the quality exceeded my expectations. Highly recommend them to anyone looking for reliable roofing services!

    Reply from the business

    Thank you for the wonderful review, mohammed.We appreciate it!

  • 5 out of 5Owen Gouthro2 months ago

    Awesome crew of guys, great quality work, would recommend

    Reply from the business

    Thank you for the great review Owen

  • 5 out of 5Audrianna Bretz4 months ago

    The crew Ken sent out were fantastic! They showed up on-time, were courteous, and did a fantastic job replacing our 30 year old roof on our recent home purchase. We had an unlucky bout of nasty weather on the original day we had scheduled …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank yoj for the great review

The latest post from this business

Posted by Quality Care Roofing Inc. to their own Google profile 2 months ago. Their words, not ours.

Eavestrough Services in St. ClementsJul 27 - Jul 26Protect your property with dependable eavestrough installation and repair services in St. Clements from Quality Care Roofing Inc. Properly installed eavestroughs play an important role in managing rainwater, helping prevent water damage to your roof, foundation, and exterior of your home. Our experienced team provides high-quality workmanship and reliable solutions tailored to your property’s needs. Whether you require new eavestrough installation, repairs, or replacement, we are committed to delivering long-lasting results and exceptional service. · Professional eavestrough installation and repairs · Quality materials and expert workmanship · Reliable exterior protection for your home Serving St. Clements and surrounding communities with trusted roofing and exterior solutions. Contact Quality Care Roofing Inc. today for your eavestrough needs and protect your home with quality care you can rely on.Jul 27, 2026Call now

What Quality Care Roofing Inc. says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Insured

    “…LEAVE A REVIEW Why Homeowners Choose Us Fully insured and a GAF Certified Residential…”

  • Free estimates

    “…ERY REVIEWS FINANCE IT CONTACT BLOG 0 0 FREE ESTIMATE SERVICES RESIDENTIAL ROOFING SIDING…”

  • Mentions the BBB

    “…A good standing with the Better Business Bureau, and a long list of happy, satisfied…”

Their site also states: warranty offered.

Other roofers in Kitchener

Ranked by how many ratings Google has counted.

Other roofers we list in Kitchener
Roofing contractor
Your Roof Specialist ( YRS Roofing )quick response, friendly crew, shingle quality4.9388 ratings1.8% one and two star(519) 721-4969
Superior Steel Roofing Systems Inc.steel roof, metal roof, new roof4.8196 ratings5.1% one and two star(888) 617-7663
The Roofman Incflat roof redone, metal roof installation, shingle repair4.8190 ratings3.2% one and two star(519) 744-3830
Rydel Roofing - Kitchener-Waterlooclear explanations, smooth process, fair quote4.5108 ratings10.2% one and two star(855) 447-9335
Quality Roofs | Residential & Commercial Roofing Companyprofessional crew, eavestrough, fascia repair5.099 ratings1.0% one and two star(519) 827-7641
Brother's Roofingroof replacement, quick response, quality materials4.887 ratings4.6% one and two star(226) 789-4788

All roofers in Kitchener →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 106 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 106, of which 96 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.