Roofing contractor
PJ Fitzpatrick
2 Cranberry Rd A5, Parsippany, NJ 07054
Listed under Parsippany-Troy Hills, NJ
- Google average
- 4.8
- Ratings counted
- 2,609
- One and two star
- 79 of 2,609(3.0%)
- New Jersey median
- 0%
The first three are Google’s own figures for PJ Fitzpatrick, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New Jersey roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 2,390 | 92% | |
|---|---|---|---|
| 4 | 126 | 5% | |
| 3 | 14 | 1% | |
| 2 | 16 | 1% | |
| 1 | 63 | 2% |
About typical — more than half the roofers in New Jersey have no one or two-star ratings at all. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
8 of the 21 one and two-star reviews we hold, most recent first.
- 1 out of 5Breezy13 hours ago
The guy who came to give us a quote for a new roof was at our house for FOUR hours. He was there past 9:00 pm. He talked the whole way through dinner, clean-up, bed-time for our kids (one is a baby), etc. It was super awkward and uncomfortable - he would not leave. On top of that - he was nice until it came down to us not wanting to choose a more expensive option. He wouldn't take no for an answer. It was incredibly unprofessional and all around weird. We will NEVER call them again.
- 2 out of 5Lenny Sempkowski4 days ago
They did a great job installing siding however removing it they have no respect for your property.They killed my bushes and grass.They also dont stick to there word.They finished the job on a Sunday and now 3 days later dumpster still in driveway a nd left material causing my lawn to die.They are also way way overpeiced.I would recomend finding a more professenal buissness were you can get straight awnsers and not being told there going to do something on a certain time and never follow through.
- 1 out of 5Robert Lischa week ago
"Caveat Emptor"- "Let the buyer Beware!" While the roofing job was average, they made a ton of empty promises, lied about management overview, and failed miserably in the cleanup - leaving nails and debris all over. Don't believe the hype; don't believe the pretty videos. They don't send PJF employees - they subcontract out the work. Get competitive bids and go local. Avoid PJ Fitzpatrick.
- 1 out of 5Jon Randall3 weeks ago
Had your service repair team out to do a roof repair for a leak in our bedroom, they let me know that the roof was really getting to the point of needing a replacement so we agreed on some temporary work (about $1K) and setup the followup appointment to get an estimate. Unfortunately the repair was in the wrong place so i needed them to come back and called 2 days later that it was still leaking. I was told no repair appointments were available for about a month (annoying since i just paid for the repair). I would be put on a "priority list" which never amounted to a call. Fast forward 2 weeks (still waiting BTW for the original repair fix), Deep Goraya from PJ Fitzpatrick shows up to give the full roof estimate at the scheduled time. I let him know that he had an uphill battle on winning the overall job since eventually any roof (even a new one) could need repair and I couldn't get anyone to show up for at least a month. That it concerned me to give full replacement business to a company who couldn't service the work in a reasonable time and I might never see them again after the install. he smugly told me that it was a different part of the company and had little concern over the issue. I explained why it was relevant to me and his response was "Respectfully, you're in a different industry and we are busy".. "Respectfully" I told him the estimate was over and he could leave the property. I also messaged the company afterwards and told them about this interaction, and they had little to say or care about it. If you are in North Jersey, look elsewhere for a roof replacement, I would never give these guys that kind of business. and if Deep Goraya shows up, tell him "Respectfully, get off my property"
- 1 out of 5OracoleEdited a month ago
I realized I never edited this review after receiving their incredibly overpriced estimate, the number was absolutely astronomical and I recommend using someone who is not a chain to avoid the serious price gouging.
- 1 out of 5John Creeka month ago
I would never recommend this company. We agreed to a gutter repair / service with new gutter guard installation. The original service date agreed with Sales team was missed. It took multiple phones calls for me to even in touch with someone responsible for our project. Despite claims by the Sales lead, the Project Manager never set foot on property - leading to issues during installation where the agreed materials were unusable. This led to the sub-contract team and PM proposing to swap for inferior materials without a price adjustment. I had to insist on a new quote and adjustment. Final payment was made to contractors onsite at the completion of service, as required in service agreement. Final payment was then listed as unpaid, followed by a double charge for the final payment - first by an ACH withdrawal and then cashing the actual check. Reimbursement of the extra final payment took nearly 2 weeks. Not a single member of management or leadership reached out to discuss or apologize for the issues encountered. I would not work with this company again.
Reply from the business
John, thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet the standards we strive to provide. We understand how frustrating it must have been to deal with scheduling delays, communication challenges, changes to the agreed-upon materials, payment issues, and the lack of follow-up from our management team. That is not the level of service we want any customer to receive. We appreciate you bringing these concerns to our attention and regret the inconvenience caused throughout your project. We would like the opportunity to review your experience and address your concerns directly. Please contact us at feedback@pjfitz.com so we can investigate what happened and work toward making things right. Thank you for choosing PJ Fitzpatrick.
- 1 out of 5Jeffrey Gnoinskia month ago
Signed two contracts on 5/29 and left a 4,400 deposit. Several weeks later after having no contact about my job I started calling their 800 number. After several attempts and being passed along to different “departments” someone contacted me which took about a week. They informed me my sales person was no longer with the company and that one of my two jobs was done incorrectly and could not be fulfilled. Frustrated I accepted the outcome and agreed to put the deposit on the cancelled job towards the other project. I just asked this sales manager Christopher Roberts if we can get my job moving asap. He assured me he would but it took almost a week for me to be contacted again. When I was contacted by a “production manager” I was told someone else would be contacting me about scheduling a measurement. Why is someone contacting me to tell me someone else is going to contact me? Another two days went by without additional contact. My job is not scheduled. This company has thousands of dollars of my money. I’m growing convinced it’s a total rip off scam - I’m shocked their ratings are so high online. Even calling their 800 number is strange with so many different departments that seemingly do not coordinate well together and only certain people can help you and of course it’s never the person you are talking to. Stay away from this company you can definitely find someone better.
- 1 out of 5John Smith2 months ago
XNP-C45. Don’t trust PJ.
Reply from the business
John, we’re sorry to see this feedback and regret that your experience left you feeling this way. We take customer concerns seriously and would appreciate the opportunity to learn more about what happened and address any issues directly. Please contact us at feedback@pjfitz.com with additional details so our team can review your concerns and work toward a resolution. Thank you for choosing PJ Fitzpatrick.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- knowledgeable staff588
- courteous staff162
- knowledgeable technician105
- shower installation97
- clear explanations67
- bathroom remodel57
- lifetime warranty38
- thorough inspection35
- siding repair25
- window installation16
- walk in shower14
Other reviews we hold
14 more of the 419 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Robert Thompson7 hours ago
The techs from PJ Fitzpatrick did an outstanding job Job look outstanding and they did a great clean up
- 5 out of 5Juan Morales10 hours ago
after a morning issue more help arrived and the shower was done in one day. The guys there worked very professionally and the shower looked amazing when they were done. would definitely recommend them again
- 5 out of 5Gregory Witta day ago
Excellent
- 5 out of 5Gary Portera day ago
Very good and professional and just pushed for what was needed a pleasure.
- 5 out of 5Angelo BamboEdited a day ago
VERY PROFESSIONAL EXPERIENCED WORK DONE BY A CAPABLE GROUP OF EMPLOYEES TOP NOTCH
Reply from the business
Angelo, thank you for your fantastic 5 star review. We’re thrilled to hear that our team’s professionalism, experience, and quality workmanship made such a strong impression. Being described as top notch is a wonderful compliment, and we truly appreciate your recognition of our team. If you know someone who could benefit from our services, be sure to check out our referral program at pjfitz.com/referral. It’s a win win. You receive $100, and they receive $100 off their project with us. Thank you for choosing PJ Fitzpatrick.
- 5 out of 5Noriel Busliga day ago
The guys came on time and finished the job in 1 day. The finished job is excellent and professionally done. Im very satisfied with the finished project.
- 5 out of 5Sharonmantz MantzEdited 2 days ago
A great team of very hard workers.Professional, polite ,trustworthy! The work was done as contracted, all questions answered and clean up was done ! I am very pleased with our new shower.Thank you to the Sales Team who initiated our …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Sharon, thank you for your wonderful and thoughtful 5 star review. We’re thrilled to hear our team provided such a professional, polite, and trustworthy experience throughout your shower project. Delivering dependable bathroom remodeling solutions with quality craftsmanship, clear communication, and excellent customer care is what we strive for on every project. We’re especially glad the sales team helped build your confidence from the very beginning and that the installation team followed through by executing the project flawlessly while answering all your questions and leaving everything clean afterward. Hearing that you are so pleased with your new shower truly means so much to our team. We truly appreciate your support and kind words. If you know anyone considering bathroom remodeling, roofing, windows, siding, or doors, our referral program at pjfitz.com/referral is a win win. You receive $100, and they receive $100 off their project with us. Thank you for choosing PJ Fitzpatrick.
- 5 out of 5Andrew Skrzynski2 days ago
The crew was excellent. John answered every question we had
- 5 out of 5Maria Niedzwiecki2 days ago
Extremely thorough, very professional and knowledgeable
- 5 out of 5Christine Canosa3 days ago
The individuals arrived at our home. Explained everything to us and began working and never stopped working till the job was completed. Job well done!
- 5 out of 5Jen Peal3 days ago
We had a great experience with Joshua and Alex. They had a lot of hard work to manage in just one day. Thanks to P.J. Fitzpatrick for our awesome new shower.
- 5 out of 5Jelsa Nichols3 days ago
Friendly and professional service. Highly recommend.
- 5 out of 5Chris Lee3 days ago
Great
- 5 out of 5Jim KnoxEdited 3 days ago
Polite,on time knowledgeable,efficient,informative. Can’t ask more than that.
Reply from the business
Hi Jim, thank you for taking the time to give us your 5-star rating! We appreciate your support and look forward to working with you again. Thanks for choosing PJ Fitzpatrick!
The latest post from this business
Posted by PJ Fitzpatrick to their own Google profile 4 days ago. Their words, not ours.
If you have warped, cracked, loose, or missing siding on your home it is important to have it fixed as soon as possible. Damaged siding can allow water into the walls and foundation of your home. Hire the siding repair experts at PJ Fitzpatrick to stop a small issue from becoming a larger one.Aug 11, 2026Learn more
What PJ Fitzpatrick says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
License number shown
“…#13VH10727200 | DE Lic. #2009603070 | PA Lic. #PA011323 | MD Lic. #130457…”
Warranty offered
“…One of them is our 100% satisfaction guarantee. OUR AWARDS We work hard to satisfy…”
States a founding year
“…IFE BETTER ONE HOME AT A TIME About Us: Since 1980, we’ve been providing the highest…”
Free estimates
“…Live Chat Refer A Friend Call For Free Estimate 1-877-246-4354 Home Repairs Storm…”
Their site also states: states years in business.
Other roofers in Parsippany-Troy Hills
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Blue Nail Exteriorsroof replacement, siding, gutter replacement4.9366 ratings1.9% one and two star(973) 319-4372 | 4.9 | 366 | 1.9%7 of 366 | (973) 319-4372 |
| CKG Contractors, Inc.new gutters, quick response, quick work4.9159 ratings3.1% one and two star(973) 599-0811 | 4.9 | 159 | 3.1%5 of 159 | (973) 599-0811 |
| Hernandez & Sons Roofingleak, choice, home4.9108 ratings0.9% one and two star(862) 284-5555 | 4.9 | 108 | 0.9%1 of 108 | (862) 284-5555 |
| Nagy Roof and Repairgutter work, courteous team, efficient crew5.0101 ratings0% one and two star(973) 657-6249 | 5.0 | 101 | 0%0 of 101 | (973) 657-6249 |
| Hernandez & Sons Roofinghome, leak, inspection4.9100 ratings0% one and two star(862) 660-8100 | 4.9 | 100 | 0%0 of 100 | (862) 660-8100 |
| Hernandez & Sons Roofingchoice, roof repair, attic4.887 ratings1.1% one and two star(862) 304-5555 | 4.8 | 87 | 1.1%1 of 87 | (862) 304-5555 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 2,609 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 541, of which 419 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.