Roofing contractor
Northeast Roofing Professionals
6443 Ridings Rd, Syracuse, NY 13206
- Google average
- 4.9
- Ratings counted
- 77
- One and two star
- 2 of 77(2.6%)
- New York median
- 1.1%
The first three are Google’s own figures for Northeast Roofing Professionals, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 71 | 92% | |
|---|---|---|---|
| 4 | 2 | 3% | |
| 3 | 2 | 3% | |
| 2 | 0 | 0% | |
| 1 | 2 | 3% |
About typical — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 2 of the one and two-star reviews we hold for Northeast Roofing Professionals, most recent first.
- 1 out of 5Kayla Marie3 days ago
I set up an appointment for 11:00AM this morning. At 12:30, I called because no one showed up to do the inspection. They had no record of my appointment even though I had proof of the email confirmation. Then suddenly they found the email. But they needed my email and address again. Guy shows up at 3PM and does the inspection for a new roof. I was quoted 38K, over 20K more than 2 other roofing quotes. There is no excuse for that much of an upcharge for materials. Unprofessional, lying, and overcharging. Disappointing experience after seeing so many positive reviews. Editing to add after owner response: My Garage did not need to be done, and I discussed that with him before the quote, even discussing if I wanted to color match what was already there, so if the garage was included in the price, he didn't listen and again shows a lack of attention to detail from you and your staff. You can make any excuses you'd like for the poor customer service I received, but your response just shows your team's lack of communication and organization, and disrespecting other roofers to try to discredit them is just in bad taste.
- 1 out of 5Cathy Calogeroa year ago
Very unprofessional
Reply from the business
Cathy, We are sorry that it did not work out for you in the interview process. Again, we wish you the best in your job search!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- shingles9
- efficient job6
- siding job5
- roof appearance4
- metal shingle roofing2
- shingle roof2
- tidy install crew2
- competitive quote2
- timely crew2
- experienced team2
Other reviews we hold
14 more of the 74 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Sandra Stowell2 days ago
Excellent work and service. They are a great team of professionals. They kept us informed of what they were doing throughout the job. They were punctual. Completed the job in one day and left the job site neat and clean. Highly recommend!
- 5 out of 5Sadyiah Johnson4 days ago
Great service! Everything was professional and the staff is very knowledgeable. Would recommend to anyone!
- 5 out of 5Annalyssa Sikorskia week ago
They did a great job with my roof! Josh did an excellent job explaining everything to me up front and Patrick had great communication throughout the installation. The team was very respectful, worked fast, and went above and beyond to make …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We appreciate the kind words and thanks again!
- 5 out of 5Mikey Judda week ago
The experience has been excellent from the start. I was lucky to be home when their 2 professionals knocked on my door offering a free roof inspection. We had some nice no pressure conversations and scheduled an inspection because "why …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks, Mike! You were a pleasure to work with and congrats on the new roof!
- 5 out of 5Keith Grahama week ago
We couldn’t be happier with our new roof! From the first conversation to the finished project, the entire experience was a great one. The crew was friendly, professional, and worked hard to make sure everything was done right. They finished the job on time, and the quality of the workmanship really shows. Our new roof looks amazing and has completely changed the look of our home. It’s clear that this company takes pride in its work and genuinely cares about its customers. We highly recommend them to anyone looking for a trustworthy roofing company. Thank you Joe for doing such an incredible job—we truly appreciate it!
Reply from the business
Hey, Keith! You have the best roof on the street now 😀 …
- 5 out of 5Sherrie Johnsona week ago
They done a great job. Very pleased with the roof. They were all professional and cleaned up when they were done. Very very happy. Thank you for a job well done. Would recommend them.
Reply from the business
Thank you for your business, Sherrie!
- 5 out of 5CARL HUPPMANa week ago
Patrick and his crew were great to work with. They were courteous, thorough and very efficient. All my questions and concerns were handled professionally and promptly. I have recommended them already to others.
Reply from the business
Thanks, Carl!
- 3 out of 5Christine HatchEdited 2 weeks ago
Looks fine
- 5 out of 5Jennifer Skiff3 weeks ago
Needed a new roof for my mother’s home, felt confident in the deal that was made with the salesman and the roof was complete a week later. No surprise additional costs, they give you a price and that is what you pay. We chose a metal over …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Corey R4 weeks ago
Contracted them for our roof. Eric was our salesman, and he was great to work with! Didn’t play any games with us (or at least if he did I didn’t pick up on it lol) and gave us a very competitive price! Patrick was our job foreman, and again was great to work with! They genuinely care about the quality of the job, and customer service was at the forefront for them! Couldn’t have asked for a better outcome! Plus, the job was only one day!
- 5 out of 5Kathryn Marronea month ago
We couldn’t be happier with our experience! From the initial quote to the completed roof installation, the entire process was smooth, easy, and well organized. Communication was excellent every step of the way, and Pat, our project manager, …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5George Campbella month ago
Our house was built in 2000 using 25 yr shingles, we needed a new roof! It’s a complicated roof, steep pitch with many ridges and valleys…it was going to be pricey. NERP’s quoted price was much better than expected. Their reviews were good …
Google cut this review short. The full text is on their Google profile.
Reply from the business
We love the finished product! Thank you for choosing us!
- 5 out of 5Stanley Omilanowicza month ago
I relied on Northeast Roofing Professionals for a massive home renovation project. New roofs were installed on my house and separate garage. Both structures were completed sided in addition to an old chimney stack being brought down that was starting to decay over time. I couldn’t be happier with the results. And the pictures will show that. I have a new house! Look’s amazing!!! The project was completed in a few weeks (and that was over a Holiday weekend [July 4th]) And they didn’t subject their employees to work in over 100 temperatures days prior. Amazing timeframe. Pat (Foreman) saw to my every need and was meticulously with all small details accounted for prior to installation. They have a Very reliable crew. Clean-up was very sufficient. If you are in the market for a new roof or siding and gutters give NERP a call for an estimate. Honest, Reliable Contractors who are Extremely Experienced and Efficient at what they do.
- 5 out of 5Maria Vazqueza month ago
Great company very professional workers.
What Northeast Roofing Professionals says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…in DeWitt and Fayetteville, NY Over 30 years of experience CONTACT US ROOFING…”
Free estimates
“…Contact us today to get a free estimate. Is a shingle roof right for you?…”
Other roofers in Syracuse
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Melo Roofing Inccourteous staff, efficient crew, new roof4.91,293 ratings1.5% one and two star(315) 641-8709 | 4.9 | 1,293 | 1.5%20 of 1,293 | (315) 641-8709 |
| CNY Roof Cleanersprofessional staff, polite staff, moss removal4.91,269 ratings2.1% one and two star(315) 667-1670 | 4.9 | 1,269 | 2.1%27 of 1,269 | (315) 667-1670 |
| Forte Roofingroof replacement, answering questions, thorough inspection4.9472 ratings3.2% one and two star(315) 849-4496 | 4.9 | 472 | 3.2%15 of 472 | (315) 849-4496 |
| SOS Roofing NYcleanup, gutters, competitive pricing4.7328 ratings5.5% one and two star(315) 748-0623 | 4.7 | 328 | 5.5%18 of 328 | (315) 748-0623 |
| Van Derhoof Roofing Co., Inc.estimate, courteous staff, gutter replacement4.8327 ratings4.9% one and two star(315) 475-9541 | 4.8 | 327 | 4.9%16 of 327 | (315) 475-9541 |
| TopTier Roofingcleanup, reasonable pricing, estimate5.0318 ratings0.3% one and two star(315) 877-3760 | 5.0 | 318 | 0.3%1 of 318 | (315) 877-3760 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 77 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 77, of which 74 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.