Roofing contractor
New Roof, Inc
693 S Maple Rd, Ann Arbor, MI 48103
- Google average
- 4.9
- Ratings counted
- 59
- One and two star
- 1 of 59(1.7%)
- Michigan median
- 2.5%
The first three are Google’s own figures for New Roof, Inc, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Michigan roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 55 | 93% | |
|---|---|---|---|
| 4 | 3 | 5% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 1 | 2% |
About typical — the typical roofer in Michigan sits at 2.5%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for New Roof, Inc.
- 1 out of 5Leon Brown2 years ago
Came out, looked at roof. Was supposed to come back to write up a report for an insurance claim. Never returned my call and never came back.Just left me hanging. If they couldn't do anything for me could have been considerate and called and told me.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- gutters and downspouts5
- commercial work4
- reliable roofing work3
- responsive staff3
- long job3
- quick fixes2
- ventilation correction2
- speed of work2
- easy to talk to2
- good communicators2
Other reviews we hold
14 more of the 52 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Josh Mendiolaa month ago
I had a great experience with New Roof. Kyle quickly fixed a leak in my roof and took the time to thoroughly explain the costs and options for a full roof replacement. Their pricing was very competitive and beat the other quotes I received. The quality of the work was excellent, and the service was personal and professional from start to finish. He even completed the job on one of the hottest days of the year without cutting corners. I truly appreciated the honesty, hard work, and attention to detail. I highly recommend them to anyone looking for reliable, high-quality roofing work.
- 5 out of 5Dustin Wooda month ago
I signed the contract and they almost immediately started working on it. They had the best price of the quotes I received and were very accommodating looking at different issues with my gutters. New roof looks great.
- 5 out of 5Frank Frauhammer2 months ago
New Roof put a new roof on our home, garage and barn after hail damage a couple of years ago. They did a terrific job including cleanup! Fast forward to last week, I needed a roof vent installed for a new bathroom exhaust fan. Called Jeff, …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Mo Fatouraie3 months ago
I am writing to share my positive experience with the New Roof team following recent storm damage to our roof. After a tree limb broke, we needed the roof sealed with a tarp immediately. I called Jeff, who was extremely helpful and …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5David Horrocks3 months ago
My 21-year old roof developed a serious leak around an attic vent. New Roof was quick in coming to help, doing so at a fair price. Kyle and crew had the repairs finished by dark on the day I called. They also were good communicators about what needed to be done and how. I recommend them very highly.
- 5 out of 5Jason Rice3 months ago
Geat experience ! Jeff & Kyle and crew were top notch. Would highly recommend them. Project went fast and work was high quality.
- 5 out of 5Robert Wyatt3 months ago
New roof and vents and all new plywood on my 1500 sg. ft ranch. Done in 5 hours omg so fast. And it looks awesome. Great work. And cleaned up everything. Picked up all nails with magnets.
- 5 out of 5Herb Schroeder4 months ago
Kyle snd his crew did a great job taking care of our home.
- 5 out of 5Ryan Thompson4 months ago
We have been having leaks repaired on our roof for years at significant cost until we decided to go with new roof. The people are very professional and quick to respond. The repairs are long term and worth every penny! I would hire them anytime!
- 5 out of 5David Endyke4 months ago
Have used this company several times and have always been happy
- 5 out of 5Denmark Heating & Cooling4 months ago
Jeff and Kyle were excellent to work with. They were very professional, knowledgeable, and friendly. They took care of things promptly and did an excellent job. They made sure we were completely satisfied with any issues or concerns that we had. Highly Recommend!
- 5 out of 5Bee Z4 months ago
We started working with Kyle and the New Roof team because of a roof leak, and the experience from day one was excellent. They responded quickly, diagnosed the issue clearly, and got the repair done fast and professionally. Based on that experience, we decided to move forward with a full roof replacement with them. The entire process was smooth, well-organized, and easy to communicate through. Kyle was always responsive and made sure we felt comfortable with each step. During the project, they also helped us upgrade our attic with thicker blow-in insulation at a very reasonable price, which we really appreciated. Overall, we had a great experience and would definitely recommend New Roof to anyone looking for reliable and high-quality roofing work.
- 5 out of 5Jeff Ringer4 months ago
Kyle came out and identified the problems and fixed them quickly. Wish I could give 10 stars. He was very easy to talk to and super helpful. I would definitely recommend using these guys!
- 5 out of 5Dorothy Buckley4 months ago
The storms brought a huge tree down our yard and onto our roof and porch. Kyle and crew came out same day and not only removed majority of the tree but thought to place temporary patching on roof to prevent further water infiltration until we could get the roofers out. They were very courteous and had a reasonable price. There’s still some more cleanup but should be done in the next few days. They made a very stressful day less painful!
What New Roof, Inc says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…LICENSED BUILDER SINCE 1978 5 Star Reviews…”
States years in business
“…More veteran owned and operated with over 40 years of experience get a free estimate…”
Free estimates
“…over 40 years of experience get a free estimate here Customer Service Is Our #1…”
Veteran owned
“…Read More veteran owned and operated with over 40 years of…”
Their site also states: states a founding year.
Other roofers in Ann Arbor
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Victors Home Solutionsroof replacement, polite staff, thorough inspection4.85,015 ratings5.4% one and two star(734) 442-2345 | 4.8 | 5,015 | 5.4%270 of 5,015 | (734) 442-2345 |
| Mr. Roofwarranty, estimate, answering questions4.41,178 ratings11.9% one and two star(734) 557-8002 | 4.4 | 1,178 | 11.9%140 of 1,178 | (734) 557-8002 |
| GoTo Roofing, Inc.siding, polite crew, skylight replacement4.9477 ratings1.7% one and two star(734) 627-7663 | 4.9 | 477 | 1.7%8 of 477 | (734) 627-7663 |
| Roof Advancethorough inspection, estimate, new roof installation5.0432 ratings0.5% one and two star(734) 219-4988 | 5.0 | 432 | 0.5%2 of 432 | (734) 219-4988 |
| Roofman USAquick work, estimate, gutter replacement4.9371 ratings2.4% one and two star(734) 662-3300 | 4.9 | 371 | 2.4%9 of 371 | (734) 662-3300 |
| Rapid Roofingroof replacement, warranty, thorough inspection4.8338 ratings3.6% one and two star(734) 927-9073 | 4.8 | 338 | 3.6%12 of 338 | (734) 927-9073 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 59 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 59, of which 52 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.