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Roof Warden

Roofing contractor

Naples Roofing - Commercial & Industrial Roofing, Buffalo, NY

141 Livingston St, Buffalo, NY 14213

Google average
4.9
Ratings counted
32
One and two star
1 of 32(3.1%)
New York median
1.1%

The first three are Google’s own figures for Naples Roofing - Commercial & Industrial Roofing, Buffalo, NY, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the New York roofers we list with enough ratings to compare.

Rating breakdown

4.9
32 ratings
Google’s profile shows 34
How the 32 ratings break down, from five stars to one
5
3197%
4
00%
3
00%
2
00%
1
13%
3.1%of these 32 ratings are one or two stars (1)

About typical — the typical roofer in New York sits at 1.1%. A higher share is a reason to read the critical reviews below, not a verdict.

The critical reviews

The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.

We hold no one or two-star review text for Naples Roofing - Commercial & Industrial Roofing, Buffalo, NY. That is not the same as there being none — it means our capture did not reach any. The rating breakdown above is Google’s own count and is the number to go on.

What reviewers keep mentioning

Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.

  • job7
  • project5
  • understanding3
  • building3
  • inspection2
  • reliability2
  • honesty2
  • communication2
  • roof repair2
  • commercial property2

Other reviews we hold

14 more of the 29 reviews we hold text for, most recent first. We do not hold every review Google has.

  • 5 out of 5EDILSON CUBILLOS6 hours ago

    Always a prompt response to service requests and the techs on site always give me accurate reports on the problem(s), as well as organized, numbered, photos of before and after repairs. They know the different roof materials and proper methods of repair so when they're done, I can rest easy the fix is done right. Thank you!(Peter Barry)

  • 5 out of 5Dana Carltona week ago

    We've trusted Naples Roofing for years as our roofing experts. They’re reliable, knowledgeable, and professional. Grateful for their guidance through our roofing concerns!

    Reply from the business

    Good Morning Dana. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5MARY GRACE DUBLINa month ago

    Great experience with this company. Excellent & efficient work. I was very much impressed with how understanding the owner James is, also, a great man filled with compassion and customer service. Gloria who work in the office also has a …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Aurora Jenkinsa month ago

    Naples Roofing was very professional from start to finish. The estimator for the job clearly explained the scope of the roofing job, including areas where additional expenses might be incurred. The team that completed the job were thorough and efficient. Replacing your roof is a big expense and can be a scary proposition. While Naples may not be the cheapest bid you'll get, their competent and professional work is definitely worth it.

    Reply from the business

    Good Morning Aurora. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Hudson Parkera month ago

    Thank you for going above and beyond to make sure everything was handled efficiently and done right. They kept me informed throughout the process and made what could have been a stressful situation completely hassle free. I highly recommend Naples Roofing to anyone needing reliable, top quality service!

    Reply from the business

    Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Xenia Brooks2 months ago

    Very professional company. Always on time. The owner are extremely nice and flexible with my schedule. They always answered the phone and answered my questions promptly. I definitely recommend this company to anyone with roofing needs! …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Hi Xenia, thank you so much for the wonderful review! We are thrilled to hear that you had a great experience with our team. We look forward to serving you again soon!

  • 5 out of 5Piper Wilson2 months ago

    Very professional! James made the whole experience from start to finish very easier to understand what was going on. Very pleased with all the work I had done.

    Reply from the business

    Good Evening Piper, Thank you for your support! We truly appreciate your kind words and are so glad you enjoyed your experience. James

  • 5 out of 5Uriel Ellison2 months ago

    If I could give Naples Roofing more stars I would! I had just purchased the house and this roofing company was the first and only company I contacted. The whole process was professional and seamless from sales to install. I would ONLY recommend Naples Roofing for any of your roofing needs.

    Reply from the business

    Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Faith Robinson3 months ago

    Problem solvers! I had an issue with one of my commercial roofs. They came quickly to inspect it and give me a quote. Not only the price was great, they were excellent in execution and communication. The best part was not only the value …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Good Evening Faith. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Olivia Green3 months ago

    I recently had Naples Roofing replace my roof, and I could not be happier with the result. From the moment I contacted them through their Google profile, the entire experience was smooth and professional. the team was incredibly responsive …

    Google cut this review short. The full text is on their Google profile.

    Reply from the business

    Good Evening Olivia. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Jared Stone3 months ago

    We have used them for over 20 years on both residential and commercial buildings. They are professional and offer competitive pricing. They also honor their warranties. Highly recommend them.

    Reply from the business

    Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Jack Miller3 months ago

    Cannot express enough how happy we are with our roof repairs and the quality work of the crew. Can't believe how hard and efficient they were. Never did I think they could do what they did in 1 day and 100% cleaned up too. Thanks so much.

    Reply from the business

    Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Olivia Anderson3 months ago

    I received a prompt answer, a thorough quote, full legal disclosures, and no hidden costs. I valued the crew supervisor's regular updates on the project's status. They left the job site spotless and acted with the utmost professionalism. I'm eager to employ this group for roof-related projects at my other locations.

    Reply from the business

    Good Evening Olivia. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

  • 5 out of 5Amelia Green3 months ago

    A very honest and trustworthy roofing service — no upsells, no hidden fees, just straight-up work. They respected our budget and timeline, and the finished product speaks for itself. Good to know my business is fully protected again.

    Reply from the business

    Good Evening Amelia. Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

The latest post from this business

Posted by Naples Roofing - Commercial & Industrial Roofing, Buffalo, NY to their own Google profile 3 months ago. Their words, not ours.

🏢💧 Did You Know? Flat commercial roofs can retain water even after a light rain, creating what's known as ponding water. While it may seem harmless, standing water can gradually weaken roofing membranes, damage flashing, increase the risk of leaks, and shorten your roof's lifespan. 🌧️⚠️7 days agoCall now

What Naples Roofing - Commercial & Industrial Roofing, Buffalo, NY says about itself

Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.

  • Licensed

    “…Licensed and insured–our deep roofing heritage…”

  • Free estimates

    “…ANY UPDATE Subscribe Newsletters Δ Free Estimate × Get Free Roofing Inspection…”

Their site also states: insured, 24/7 emergency call-out.

Other roofers in Buffalo

Ranked by how many ratings Google has counted.

Other roofers we list in Buffalo
Roofing contractor
Buffalo's Best Roofing Company LLCcourteous staff, efficient crew, roofing crew4.9724 ratings2.5% one and two star(716) 276-3673
AVA Roofing & Sidingclean up, estimate process, hard working crew4.8582 ratings5.0% one and two star(716) 343-7663
Stellar Roofingcraftsmanship, siding, informative staff4.7517 ratings6.4% one and two star(716) 320-7663
Buffalo Roofingestimate, insurance claim assistance, respectful crew4.8393 ratings4.1% one and two star(716) 444-7663
OConnor Contractingsiding, courteous crew, hard working crew4.9298 ratings2.0% one and two star(716) 600-7663
Dalex Roofingestimate, reasonable pricing, hard working crew4.8262 ratings4.6% one and two star(716) 609-2918

All roofers in Buffalo →

Where this page comes from

Every figure above is Google’s, captured on 24 September 2026. The star average and the 32 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 34, of which 29 have any text — and it is not everything Google shows.

Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.