Moose Roofing

8 of the 23 one and two-star reviews we hold, most recent first.

• 2 out of 5Elyse W13 hours ago

  One of their drivers almost crashed into me when he was "merging" 3 lanes over on east bound L St, trying to get to the light to turn into the K plz shopping center. Please remind your employees to drive safely, especially when they have building materials in the back of their vehicles.

  Reply from the business

  Elyse, I’m Patrick Muhs the owner of Moose Roofing. I’m sorry you had this experience with one of our employees. We take the safety of our citizens and our employees very seriously, and I will figure out who the offender was and report back to you. We always emphasize that safety is more important than keeping a schedule, and I will certainly get to the bottom of this.

• 2 out of 5Michael SkiffEdited 2 days ago

  Adjusting my reccomendation pending action.

  Reply from the business

  Thank you for the thoughtful review and for trusting us with your estimate and repair. We’re glad we could recommend the right option for your budget and that Sean-Michael R and Trey S treated you with professionalism and kindness. It’s great to hear the job was completed early and payment was smooth, we take pride in clear communication and quality work. We appreciate the recommendation and look forward to replacing your roof when the time is right.

• 1 out of 5Ray WollbergEdited a week ago

  4/30/2023 When things go wrong is when you can tell how good a company is by how it responds to problems. The job that Moose did for us went wrong, and they responded poorly. We took hail damage in June 2022, and Moose came out in July 2022 and pitched the job, and we signed a contract on July 18, 2022. On the last day of August and the first day of September 2022, they replaced the roof. We had also contracted with them to replace the gutters. This is when things went downhill and pretty much stayed in the ditch. The gutter people first bought out 4-inch gutters instead of 6-inch gutters. Then, when they did replace the gutters, the installation was below par. My wife was constantly after Moose to get this fixed, but it was an uphill battle. The installers left cigarette butts, bottle caps, nails, metal bits, around the yard. By way of compensation, Zach, Moose Roofing, verbally said they would give us a $300 credit, which we never got. After six months of trying to get things right, we finally gave them a “Certificate of Completion” which was dated January 27, 2023. Toward the end of the process, while we were waiting for insurance claims to be settled, I became wary of my dealings with Moose and had questions I wanted answered. The first time I asked questions, they were ignored, or the answers were non sequiturs. I do not care to repeat myself, but since I needed the answers, I was forced to ask again. I finally pried answers out of them, but I do not think I should have to work so hard to get the answers. 4/12/2024 I found a low spot in my gutters and asked Pat four times to fix this problem. So far, he has not even had the courtesy to respond to what is obviously warranty work. He will just let the warranty expire and then say I waited too long. He also said they would help with the insurance company to indemnify me for my overpayment of our out-of- pocket expenses, but that was just lip service also. Now, he will not answer my inquiry about how to get this mo

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  We sincerely apologize for your experience and the concerns you've outlined. It’s disappointing to hear that our service did not meet your expectations, particularly regarding communication and the quality of the work completed. We value your feedback and would like to address your issues. Please reach out to us directly to discuss how we can resolve these matters to your satisfaction. Thank you for bringing this to our attention.

• 1 out of 5Lezle Kimesa month ago

  When your company name and phone number are plastered all over the side of your truck, you should probably NOT run stop signs! The disregard for others safety tells me everything i need to know about your company.

• 1 out of 5Sean Coy2 months ago

  Gotta start looking for no soliciting signs.

• 1 out of 5Matthew Pursell6 months ago

  Whoever’s driving on 80 East, can you stop riding my butt please. Probably shouldn’t do that in the company vehicle pal.

  Reply from the business

  We're very sorry to hear this and appreciate you bringing it to our attention. We take roadway safety seriously and will investigate the incident on 80 East and address appropriate corrective action with our driver and team. Thank you for letting us know; we want every trip to be safe for other drivers.

• 1 out of 5Ben Nelson8 months ago

  Incured storm damage in the spring that resulted in an interior leak. I contacted Moose Roofing in early August to replace roof that insurance fully covers. I was asked to sign a contract and provide $15000 payment to start the replacement which was estimated to be within a couple weeks. Nobody came and I was not able to get ahold of anyone to get it started. Instead of beginning work I was asked to alter the agreed upon contract and pay for supplemental work to which I agreed as they new I was running out of time to compete due to weather. I signed a new contract and still no work began. For weeks, I called many times and was give the runaround. Instead of fulfilling contract they sent another employee to convince me to ask my insurer for non related extra work. I obliged in hopes that they would eventually start working. It took a couple weeks for the insurer to deny the extra work because as Moose understood, it's not claim related. I asked Moose Roofing to complete project as agreed to according to our contract and they said they refused unless I agreed to pay for non-claim related work. I said I had no time (now November) to find another contractor and they said I could walk away or they'd "love to finance me," for the work I didn't need. The delays and timing certainly was geared at leveraging an eager customer to buy the snake oil. Now im stuck with a roof leaking into my children's room for the winter. This wouldn't be an issue if they didn't hold my deposit hostage and keep me under contract.

  Reply from the business

  Ben, we’re truly sorry to hear about your frustration, and we understand how stressful it can be to navigate storm damage and insurance claims, especially late in the season. Our goal is always to provide safe, code-compliant work and clear communication, and we regret that your experience didn’t reflect that. After thorough inspection and multiple discussions with both you and your insurance carrier, our team identified significant underlying structural issues that would need to be addressed in order for us to install a roof safely and according to manufacturer specifications. Unfortunately, neither the insurance carrier nor you authorized the additional repairs required to complete the project correctly. Because of this, we could not move forward in good conscience. As discussed with you, performing a full roof replacement over compromised structural components would violate building standards, create major safety risks, and expose both you and Moose Roofing to future liability. Rather than move ahead with work that could fail or leave you unprotected, we made the difficult decision to terminate the contract under the “subject to manager approval” clause and issue a refund. We want to emphasize that this decision was not based on upselling or pressuring you for unrelated work. It was strictly about ensuring that any roof installed by Moose Roofing meets safety requirements, manufacturer guidelines, and local code standards. We sincerely wish the situation had unfolded differently, and we hope another contractor is able to assist you in a way that fits your expectations and budget while still ensuring the structural needs of the home are properly addressed. If you would like to discuss anything further, we welcome you to contact us directly so we can clarify anything that remains unresolved.

• 1 out of 5Jessica S11 months ago

  We had an appt for 3pm for an estimate on our house roof, garage roof, attic access to both, gutters, and siding on Sat, 8/30/2025. They were a no call, no show. I even called them 10 min after the scheduled appt time, and they confirmed I was on the schedule for that day & time and said they’d pass on my message and have someone call me back. It’s been 2 days since the appt that they never showed up for and still no call back. Now after taking the time to read the lowest reviews first for Moose Roofing, I see that I dodged a bullet not having them come out to do an estimate. And if they pull some kind of BS, it was not raining here until 2.5 hrs AFTER my scheduled appt time as I was outside waiting for them the whole time to show up. Thanks for wasting my time twice since I had to move things around to give you attic access. Do yourselves a favor if you’re looking at using any company for a service and always read the lowest reviews people take the time to post so that you are not in the same position as those posting their negative experience. I’m sure glad I didn’t sign any contracts with them now! Very unprofessional and not respectful of your time!

  Reply from the business

  We sincerely apologize for the experience you had with us. It’s unacceptable that we didn’t show up for your appointment and failed to communicate effectively afterwards. Your time is valuable, and we regret any inconvenience caused. We appreciate your feedback and will address this internally to ensure it doesn’t happen again. Thank you for bringing this to our attention.

• roof replacement98
• inspection84
• answering questions66
• insurance claim assistance63
• personable staff53
• gutter replacement26
• storm damage repair25
• free inspection8
• no pressure sales5
• decking replacement2

14 more of the 402 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5John Skrabal5 hours ago

  Moose Roofing was quick to respond to our request for a bid and provided white glove service throughout the project. The service technicians were incredible to work with. It did not stop there. Every job is inspected to insure the highest quality. I would highly recommend!!

• 5 out of 5dragunGal2 weeks ago

  Roof tile fell off during storm late Thursday night and shattered a sunroof pane letting the outside in-rain, bats and bugs, etc. Contacted Moose and Christopher arrived early next morning and had it fixed within an hour. Efficient, friendly service. And my hero!

  Reply from the business

  Thank you for the kind words and for trusting us during a stressful night. We're glad Christopher could arrive quickly and make the repair to keep the weather and wildlife out. Hearing we could turn a rough situation into a better morning means a lot to our family-owned team. We're always here for Omaha homeowners when storms strike.

• 5 out of 5Jon Erbst2 weeks ago

  We contracted Moose to install new shingles, gutters, and downspouts in June 2020. The experience was positive— the installation team was punctual, communicated well, and left the area clean. However, a few years later, we noticed leaks and staining on our vaulted drywall ceilings. We contacted Moose for an inspection. Their service manager arrived on time, evaluated the roof and attic, and attributed the issues to high humidity. This explanation didn’t sit right with us, especially since it was February… The recommendation to increase ventilation and dehumidify felt inaccurate, leaving us frustrated and unsure of how to proceed. Fast forward a couple of years, and the leaks returned. Despite my hesitance to call Moose again, I decided to reach out, and I'm glad I did! This time, Anthony was assigned to our case. Before the appointment, he called to gather more information about our situation and took ownership of the issue right away. When Anthony arrived the next day, he quickly pinpointed the problem: a bad seal around one of the turtle vents at the peak of the roof, where daylight was visible from the attic. He immediately climbed onto the roof, sealed the leaky vent, and checked other areas to ensure everything was secure. This was an incredible relief! Within minutes, Anthony resolved the issue and showed exceptional craftsmanship. It was a great feeling to know the roof leak was identified and resolved, but the detail of a stained ceiling lingered. Anthony, knowing our previous experience and frustrations, combined with acknowledging the turtle vent workmanship wasn’t to the Moose standard, he agreed to take care of our ceiling issues as well. Anthony arranged for Eduardo to patch the drywall and paint the affected areas to match the rest of the ceiling. Eduardo was fantastic—he was punctual, efficient, and communicated clearly. His patchwork was impeccable, skillfully matching both the texture and color. We are EXTREMELY PLEASED with how Anthony took o

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for sharing this detailed feedback and for giving us the chance to make things right. We’re sorry the initial inspection left you frustrated and for the stress it caused, and we’re glad Anthony’s thorough work resolved the leak so quickly. Anthony’s ownership and Eduardo’s flawless ceiling repair exemplify the level of craftsmanship and clear communication we strive to provide. We truly appreciate your trust and recommendation, and we’re honored to have restored your confidence in our family-owned, local team.

• 5 out of 5Tia Schoenfeld3 weeks ago

  Austin, Project Manager was very helpful and professional. The crew worked quietly and cleaned up.

  Reply from the business

  Tia, thank you for the kind words and for recognizing Austin and the crew. We’re glad Austin’s professionalism and our team’s quiet, thorough work and cleanup made the project go smoothly. We take pride in clear communication and leaving homes better than we found them. Your trust means a lot to our family-owned team.

• 5 out of 5Ryan Macke3 weeks ago

  Went out of there way for an emergency repair when my satellite decided it was done being on my roof. Then completed the full repair shortly after.

  Reply from the business

  Ryan, glad we could get out quickly to secure your satellite and then complete the full roof repair shortly after. We know how stressful unexpected roof issues can be, so we appreciate you trusting our team for the emergency and follow-up work. Thank you for the kind review; reliable, timely service is what we aim for and it means a lot coming from a neighbor.

• 5 out of 5Fiona Moody3 weeks ago

  We recently found ourselves needing a roof inspection and subsequently roof replacement on not one, but two properties. Sean-Michael was the Moose representative who met with us and walked us through what needed to be done. We appreciated his knowledge, professionalism and expertise as we dealt with insurance and the job itself. Great company to work with.

  Reply from the business

  Fiona, thank you for trusting Moose Roofing with inspections and replacements on both properties. We're glad Sean-Michael could walk you through the process and support you with the insurance and the work itself. Clear communication and quality craftsmanship are priorities for our family team, so it means a lot to hear you had a positive experience. We appreciate you recommending our company.

• 5 out of 5Del Wachsmann4 weeks ago

  Checked out Moose Roofing due to TV advertising and additional research discovering company ownership by veterans with many years in business. Project Manager Chris and foreman Anthony were easy to work with, detail oriented and professional. Roofing crew was efficient and hard working even though the day was in the upper 90's and very humid. A surprise gusher rain storm was taken in stride and project finished same day. Clean up was thorough and complete. Moose assisted us with securing project funding. Would not hesitate to use them again.

  Reply from the business

  Del, thank you for the kind words and for trusting our veteran-owned, family team with your project. We're glad Chris and Anthony made the process easy and that the crew pushed through the heat and surprise storm to finish on schedule. It means a lot that our thorough cleanup and help securing funding made the job easier for you. We appreciate your recommendation and would be honored to work with you again.

• 5 out of 5Jennifer Fletcher4 weeks ago

  Moose Makes It Right When a former Moose account manager miscommunicated about our leaky roof to the team fixing the roof, the wrong repairs were made. The leak continued, causing additional damage in our attic and drywall. When I called Moose and Anthony came to check out the issue, he accurately diagnosed the cause of the leak, and he and the owners took responsibility for the previous error. Then Moose made the repairs — fixing the original leak and the additional damage — at no cost to me. Moose stood by their work until it was done right, and despite the original error, we will remember their service next time we need a full roof replacement.

  Reply from the business

  Jennifer, thank you for sharing your experience and for giving us the opportunity to make it right. We’re sorry for the initial miscommunication and grateful for your patience while Anthony and our owners accurately diagnosed the leak and repaired the roof and attic damage at no cost. Taking responsibility and standing by our work is how we run our family business, and we’re glad the outcome restored your home. We appreciate your trust and look forward to helping when you’re ready for a full roof replacement.

• 5 out of 5Melba Leykam4 weeks ago

  We had them replace siding on the top part of our house, the bottom is brick. The workers came, started early and worked hard. But there was a misunderstanding that arose with the materials being used. We called a representative of the company and he got it resolved quickly and effectively. We love how our house looks now. Because of the quick action we received when we needed assistance that shows the great character of this company to truly serve the customer. They were always accessible and in contact with us. We would definitely recommend this company to do any repair or replacement jobs that a person needed to be done. Melba and Joseph Leykam

  Reply from the business

  Melba and Joseph, thank you for trusting Moose Roofing with your siding project and for the kind words. I’m sorry about the materials mix-up, and I’m glad our team was able to resolve it quickly and get everything back on track. It’s great to hear the crew’s early starts and hard work showed, and that you love how your home looks now. We pride ourselves on staying accessible and treating customers like neighbors, so your recommendation means a lot. If you need any future repairs or exterior work, we’re always here to help.

• 5 out of 5Mike Kramera month ago

  Great service. Very professional

  Reply from the business

  Mike, thank you for the kind words and for trusting Moose Roofing. We're glad our team provided professional, dependable service and appreciate you taking the time to share your experience. We pride ourselves on clear communication and quality workmanship, and we look forward to being a resource for any future roofing or exterior needs.

• 5 out of 5Mary Pavela month ago

  I’ve had the pleasure of working with Austin as a roofer and can say without hesitation that he is exceptionally dependable and reliable. He arrived on time, completed projects within the promised timeframe, and consistently went above and beyond. His attention to detail is outstanding, and he takes genuine pride in delivering quality results. If you’re looking for someone who shows up and gets the job done right, Moose roofing is an excellent choice.

  Reply from the business

  Mary, thank you for taking the time to share your experience and for highlighting Austin’s reliability and attention to detail. We’re proud that he arrived on time, finished work within the promised timeframe, and consistently delivered quality results. Your kind words mean a lot and we will be sure to share them with Austin. We’re committed to dependable service and long-term craftsmanship for our neighbors whenever they need us.

• 5 out of 5Abby Lamoureuxa month ago

  We contacted Moose roofing to replace some fascia that fell off due to a recent storm. Austin and Anthony were great at communicating with me throughout the entire process. The newly installed fascia looks great! I recommend the company for all your roofing needs.

  Reply from the business

  Abby, thank you for trusting Moose Roofing to repair your fascia after the storm. We're glad Austin and Anthony kept you informed throughout the process and that the new fascia looks great. We appreciate your recommendation and are proud to serve our Omaha neighbors with reliable, high-quality workmanship. Please keep us in mind for any future roofing or exterior needs.

• 5 out of 5Galin Karpiseka month ago

  Once again, I had a great experience with Moose Roofing. Although it’s been seven years since Moose replaced our roof, they stepped up to diagnose and repair a leak around HVAC vents. Michael, Chris? and Anthony were great to work with. They were professional, courteous,, thorough and informative. Thanks!

  Reply from the business

  Thank you for sharing your experience; we're glad to hear it was a great one. It means a lot that seven years after replacing your roof we could step in to diagnose and repair the leak around the HVAC vents. We’ll pass along your compliments to Michael, Chris and Anthony — they take pride in being professional, courteous, thorough and informative. We appreciate your trust in Moose Roofing and are always here to support your home with honest, reliable service.

• 5 out of 5Jeff Meevesa month ago

  Had a very good experience. Moose was timely and very professional diagnosing and the work was very good on quality.

  Reply from the business

  Thanks for the kind review, Jeff. We're glad our team was timely, professional in diagnosing, and provided clear communication along with high-quality workmanship. We appreciate your trust in our family-owned crew and are here for any future roofing or exterior needs.

Another 5 Star Google Review from a Happy Customer: Got an estimate for repair and replacement. Replacement was warranted and a good price, but budget demanded the repair. They were not pushy or hard selling me. It was smooth to pay, and the work was done 4 days early! Big shout out to Sean-Michael R and Trey S for being pros and some of the nicest folks I spoke to during the estimate process. They did great work and I WILL be replacing my roof with them when the budget allows. HIGHLY reccomend them for repairs and replacments, they hire good folks here and they take care of you - Michael Skiff Contact Moose Roofing today to see how we can help you with your roofing needs! Serving the Omaha, NE See more Google reviews from real customers here: https://maps.app.goo.gl/xszHq3ofXdRizUkf93 days agoLearn more

• Licensed

  “…8x Best Of Omaha Winner. · Licensed & Insured Professional protection…”

• Insured

  “…Licensed & Insured Professional protection for your…”

• States a founding year

  “…Why should I choose Moose Roofing? Since 2008, Moose Roofing has helped thousands…”

• Financing available

  “…N EXPLORE OUR SERVICES Free Inspections Financing Available Siding Installation & Repair…”

Their site also states: warranty offered.