Modern USA

All 4 of the one and two-star reviews we hold for Modern USA, most recent first.

• 1 out of 5Mike L2 weeks ago

  They do door-to-door sales and they completely ignore “No Soliciting” signs. They even when so far as to knock harder and louder when I ignored them.

  Reply from the business

  Hello, The best way to resolve your concern is to contact the local office and request your address to be place on a do not knock list. They will be able to help you directly!

• 1 out of 5Brad Jacobsena month ago

  Door to door salesman came through our neighborhood without a solicitor's permit (as required by our city, Highland City code 5.16) and ignored both of my posted no soliciting signs. Incredibly unprofessional.

  Reply from the business

  Hi Brad, thanks for the specifics — we'll look into whether our rep had a current Highland City solicitor's permit on hand, and if there's a gap there, we'll get it corrected right away. Separately, our team should have respected your posted signage, which is on us. The best way to handle this is reach out to the office and request your address be added to the do not knock list. Thanks.

• 1 out of 5Melissa Jensena month ago

  A guy rang my doorbell and I was at work so I answered on the doorbell camera. I told him no thank you and also the no solicitation sign included him. He kept talking so I went up to the door and he ran to the company truck and they drove away. I tried to get the other guys attention and he just told me he could not hear me. Unprofessional behavior in my opinion. This company is not exempt from a no soliciting sign. Then when I called their office I was told if I wanted to be put on their no knock sign to enter in my address. The sign is my request.

  Reply from the business

  Hi, Thank you for letting us know of your concern. We will reach out to the office and look into this matter further. We are sorry for the inconvenience and do hope you have a better day!

• 1 out of 5adam page6 months ago

  Show some respect and don't come solicit when a sign says no soliciting.

  Reply from the business

  Adam, we appreciate you letting us know. We do our best to respect posted signage and neighborhood preferences. Please reach out to our Salt Lake City office and we’ll make sure you’re added to our Do Not Contact list.

• free roof inspection24
• insurance coverage16
• insurance process assistance5
• soliciting4
• communication4
• damage awareness3
• door to door2
• smooth process2
• kind staff2
• politeness2

14 more of the 84 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5mysticjazz19 hours ago

  LUKE L. did a great job assessing my needs and doing a wonderful job with the repair.. Hassle free and fantastic communiction. I would recommend them to anyone.

  Reply from the business

  Thank you for the wonderful review. We're thrilled Luke L. was able to assess your needs and complete the repair with hassle-free service and excellent communication. We appreciate your recommendation and will pass your praise along to Luke and the team. We look forward to helping you again in the future.

• 5 out of 5carina paynea day ago

  I am very pleased with the service and support Jeremy and Ayana provided me throughout this process. They were both friendly and professional every step of the way. “Hats Off” to the workers who installed my roof it looks AMAZING! Thanks everyone at Modern Roofing-

  Reply from the business

  Carina, thank you so much for your kind review and for recognizing Jeremy, Ayana, and our installation crew. We’re thrilled you’re pleased with the service and that your new roof looks amazing. We’ll be sure to pass your “Hats Off” praise along to the team. Please reach out if you need anything in the future.

• 5 out of 5Heather Oehlera week ago

  Challis and his team did an amazing job from start to finish. He was enthusiastic, professional, knowledgeable, and very communicative through the entire process. He was able to get our homeowners insurance to pay for some of our roof …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Heather, thank you so much for your kind review and for trusting Challis and the team with your roof. We’re thrilled we could work with your homeowners insurance and deliver a beautiful, value-adding roof. Your recognition of our enthusiasm, communication, and professionalism means a lot to us. If you need anything in the future or want to recommend us to friends and neighbors, we’re here to help.

• 5 out of 5Connor De Boer2 weeks ago

  Brayden is an incredible young man who walked me through each step of way on how to file a claim via insurance for my roof.

  Reply from the business

  Thank you for the review! Glad Brayden walked you through each step of the insurance claim process — we'll pass this along to him. Appreciate you sharing!

• 5 out of 5haydn Uzumaki2 weeks ago

  Brayden gave me a roof inspection and was very professional, nice, and walked me through lots of options! Give this man a raise!!

  Reply from the business

  Thank you for the review — 😄 Glad Brayden walked you through your options and made the inspection a great experience. Appreciate you sharing! …

• 5 out of 5Becky Rae Eyre2 weeks ago

  I chose Ayana because I trusted her and knew if the roofers made any errors that she would follow through and make it right! She delivered! My gut was right! She made sure we were happy every step of the way!!! I am so glad I went with …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for such a heartfelt review! Glad your trust in Ayana paid off — she made sure everything was handled and that you were happy every step of the way, cleanup included! We'll be sure to pass this along to her and the crew!

• 5 out of 5Titus Boyer2 weeks ago

  Chris was able to get me fully approved and a install within 2-3 weeks I’d recommend him to everyone

  Reply from the business

  Thank you for the review! Glad Chris got you fully approved with a quick 2-3 week turnaround to install — we'll pass this along to him. Appreciate the recommendation!

• 5 out of 5Nicole Nicole2 weeks ago

  I had a very nice representative, Christopher P. come and give me a FREE roof inspection. He was fantastic, knowledgeable and very respectful, kind and courteous! What an awesome young man and a great service.

  Reply from the business

  Thank you for the review! Glad Christopher gave you such a great experience — knowledgeable, respectful, and kind throughout the free inspection. We'll be sure to pass along the compliments to him. Appreciate you sharing!

• 5 out of 5Bodie2 weeks ago

  Absolutely perfect

  Reply from the business

  This is so great to hear. Thanks for taking the time to leave us a review.

• 5 out of 5Ian Johnson2 weeks ago

  Chris did such a a good job getting me fully approved and made the process very simple and painless. I’d recommend him to everyone.

  Reply from the business

  Thank you for the review! Glad Chris got you fully approved and made the process simple and painless — we'll pass this along to him. Appreciate the recommendation!

• 5 out of 5Shayla Raider2 weeks ago

  Brayden was very cool and inspected my new roof to let me know if there was any defects. he also told me what to look for in the future, I would definitely recommend modern usa.

  Reply from the business

  Thank you for the review! Glad Brayden gave your roof a thorough look and left you with some good pointers for the future — we'll pass this along to him. Appreciate the recommendation!

• 5 out of 5Tyler Nguyen2 weeks ago

  Brayden Collins was very helpful and friendly and made the whole process very pleasant

  Reply from the business

  Thank you for the review! Glad Brayden made the whole process pleasant and easy — we'll pass this along to him. Appreciate you sharing!

• 5 out of 5Isabella Thomas2 weeks ago

  Brayden was very professional he gave me a roof inspection informed me of the damages and help me move forward to get my insurance to try and pay for the repairs!

  Reply from the business

  Thank you for the review! Glad Brayden was professional and helped get things moving with your insurance for the repairs — we'll pass this along to him. Appreciate you sharing!

• 5 out of 5Bryan Mediavilla2 weeks ago

  Chris did an inspection on my roof and was very helpful in pointing out damages on my roof

  Reply from the business

  Thank you for the review! Glad Chris was thorough in pointing out the damage during the inspection — we'll pass this along to him. Appreciate you sharing!

How do you know if a roofing company in Salt Lake City can actually deliver when storm season is at its peak? Reliability comes down to crew size, local experience, and a track record of showing up when it matters most. Frequent spring storms test every roofing company's capacity — and the ones worth hiring don't disappear when demand spikes. Modern USA has the team, the experience, and the commitment to serve Salt Lake City homeowners all season long. Connect with Modern USA when reliability matters most. https://modernusa.pro/May 22, 2026Learn more

• States years in business

  “…UT Our Brands Contact Us Select Page Over 10 Years Of Building Modern USA Pro was built…”

• Family owned

  “…What started as a small, family-run roofing company in South Carolina has…”

Their site also states: states a founding year.