Minnesota Exteriors

8 of the 43 one and two-star reviews we hold, most recent first.

• 2 out of 5Peter SchillingEdited 8 months ago

  We hired MEI to install two new windows in the kitchen, with new aluminum (or other metal, I'm not certain) wrap on the outside. We paid roughly half, and put the order in. It took a good few months for the windows to come in and get stained, but I knew this in advance. Still, every step of the way I had to call to figure out where we were with this project, no one reached out to me until I did so. Finally, the first installers came out, the windows looked great, and they put them in. The aluminum wrap on the outside--awful. You can see in the pictures there are large gaps in the wrap, one as big as a half of an inch (there were other gaps all over the place on both). When I pointed this out, the installer told me that the caulk will cover it. I didn't get any communication from MEI until I reached out myself. Their contact person told me they would send another installer, but it would be a good week or two to get people out, and to get the red caulk they need to match the wrap (they had accidentally ordered green). Since there was going to be rain all week, I needed to cover the gaps with tape, because we don't want water in behind the wrap, right? He admitted that was true, so now I had to clean the new wrap (it was covered in dust) and then use painter's tape to cover both windows so water wouldn't get behind it, climbing up a ladder to do so. Why was I the one doing that? Finally, the new installers came, much more capable than the prior ones. The first wrap had not been contoured to fit over existing wrap, but was just flat and looked awful, but the new guys shaped it correctly and it looked great. Then one of them asked if I was putting back on the old storm windows when they were done. No, as there were screens with this one and these type of windows don't need storms. Well, the new wrap didn't cover the slim section of wood where you'd screw in the old storm windows, so now there was an exposed maybe 1/4" wooden part of the exterior window frame, which wi

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Peter, thank you for taking the time to provide such a comprehensive review of your experience. We are sincerely sorry for the inconvenience and frustration you encountered during the course of your project. The concerns you outlined do not reflect the standards of workmanship, communication, or quality control that we expect from our team. We appreciate your patience as we worked through each issue, and we are pleased to have resolved the matter by installing new window wraps and ensuring the work met our professional standards. As for the additional caulking that you mentioned, our service department manager will contact you to send out a technician to fully inspect the caulking and make any corrections, if necessary. All installation methods associated with your project are covered under our lifetime workmanship warranty. We value your business and the opportunity to address and correct these concerns. If any questions arise or if you require further assistance, please feel free to contact us directly. We remain committed to supporting you and ensuring your long-term satisfaction. Thank you once again for bringing these matters to our attention.

• 1 out of 5Owen Andersona year ago

  BEWARE!! This terrible company incorrectly installed my roof nine years ago and it is starting to fail. Multiple shingles are pealing up (see photo) and they won't transfer warranty to me since I bought the house a year after it was installed :( RUN AWAY FROM THIS COMPANY!!!

• 1 out of 5Daniel Neuvillea year ago

  Terrible customer service and lackluster finish quality. Ordered trim that was smaller than the exsisting to leave exposed paint from years ago that required touch up. Left gaps in the siding along the house so that gaping holes into the …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Carriea year ago

  My new skylights weren't installed properly- they leak and they won't stand behind their work.

  Reply from the business

  Not a current customer of ours after research.

• 2 out of 5Shannon JohnsonEdited a year ago

  If it wasn’t for Rudy being so nice and addressing my concerns with MEI’s work (and not charging for it), this would be a one-star rating. He was helpful through our many mishaps. We had nearly every window replaced in our home in mid October (which is not cheap!) That was the plan at least, but after miscalculating our measurements for our basement windows and damaging stucco on our foundation while trying to install windows on our lower level, they had to reschedule (7 weeks later) to finish the last two window installs. Then we had to wait weeks for them to come back and seal those additional windows up. MEI damaged our walls around many windows and we had to have even more work done to repair it - but then had to wait several more weeks over the holidays to get their partners AM out to finish painting the interior window frames and patching and painting the damage MEI’s installers caused. (One of the rooms they paint matched is definitely not a match, but please see update at bottom as this was rectified.) They still need to arrange for our stucco to be fixed. As I write this, it’s mid-January. I’m tired of this dragging on (we ordered our windows in July) and can’t wait to close this chapter. We have more exterior work we plan to do and it will not be with MEI. This has been a disappointing and frustrating experience. I will actively not recommend MEI. Update on 2/7: MEI resolved the paint match issue and covered the cost to have our room repainted by their contractors, and they did a good job. Another addition: After I posted this, MEI reached out to me promptly requesting I remove this review (by phone, and also by showing up at my home unannounced.)

  Reply from the business

  Thank you Shannon for reaching out. Rudy has confirmed your windows have been repaired, the paint lines have been fixed and now the only item is the stucco repair which has to wait until the weather is warmer. If this is not the case - please feel free to reach out again. Thank you for choosing MEI.

• 1 out of 5Cameron Gapinskia year ago

  Very unprofessional

• 2 out of 5Caleb Palmera year ago

  We hired Minnesota Exteriors to fully replace siding on our home and detached garage. Communication with the company has been poor. We were repeatedly told it would be a 5 day job. They somehow managed to underestimate the amount of siding needed by 15%. It has now been 20 days; we have had no contact from the project manager on when the remaining material will arrive, and snow is beginning to melt into seams where roof flashing was removed. Each time I have called them about our project, I have been told I would hear back by the end of the day, but have never been called back. I don't know how to work with a company that won't communicate with its customers.

• 1 out of 5David Fullertona year ago

  Don't bother with them! MEI did our siding installation, so I didn't think it would take much for a repair for an existing customer. But apparently 3 different messages at 3 different times one of which was left with Greg the service manager - and no one bothered to return my call even?? Needless to say they won't have my return business, and shouldn't get yours if this is how they view customer service.

  Reply from the business

  Hello David, We sincerely apologize that you have had trouble getting in touch with our Service Department. We greatly value all of our previous customers and continually strive to deliver excellent customer service before, during, and after every project. We are currently looking into the cause of your voicemails not being received so we can improve on our end and our Sales Manager will be reaching out to you today to address your concerns. We will work on getting your service appointment scheduled as quickly as possible. We greatly appreciate your business and will do everything we can to make this right for you.

• siding installation86
• window replacement23
• professional crew22
• fascia work14
• patio door replacement12
• sliding glass door replacement11
• hail storm damage8
• fast installation4
• no pressure sales4
• front door installation3

14 more of the 352 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Tim MulQueeny2 days ago

  We have used them for our siding 👍, and now we are having them put in a new door on our deck. Troy has been great at explaining the whole process and helping us decide on the door. Tim and Lou

  Reply from the business

  Thank you for choosing Minnesota Exteriors again! We’re glad Troy has been helpful throughout the process, and we appreciate your continued trust in our team.

• 5 out of 5kathy nystedta week ago

  Troy D. did an excellent job helping us with a quote on windows for my daughters townhouse. He is very knowledgeable about his products.

  Reply from the business

  Thank you for the great review! We’re glad Troy was able to help and provide you with all the information you needed. We appreciate your feedback!

• 5 out of 5Jason H.a week ago

  We had the picture window replaced in our living room. Troy came by and laid out all the options and walked us through the process. All in all, it was a pretty painless process and the new window looks great.

  Reply from the business

  Thank you for the great review! We’re glad Troy made the process easy and that you’re happy with your new window. We appreciate your business!

• 5 out of 5Matt Monroe2 weeks ago

  very helpful and gave good advice on my project.

  Reply from the business

  Thank you Matt, we appreciate the review!

• 5 out of 5Dennis Ngo2 weeks ago

  Great service. Replaced all the windows >10 yrs ago from MEI. Some small parts need replacement. Gary S. from MEI was able to find the parts for me or ordered from the manufacturer free of charge. Great business to work with.

  Reply from the business

  Thank you for your kind review! We're glad Gary could help get everything taken care of. We appreciate your support!

• 5 out of 5Kathleen Barnett3 weeks ago

  Larry was the best! Informative, helpful and very patient. Extremely happy with the process and the final product.

  Reply from the business

  Kathleen, thank you for the 5-star review. We appreciate you for choosing Minnesota Exteriors!

• 5 out of 5Joey FahrendorffEdited a month ago

  I did business with Minnesota Exteriors a couple of years ago. I ended up doing business with this company again because of Troy Dvergsten. He's personable, professional, has knowledgeable about the products, and helped guide me through …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for choosing Minnesota Exteriors again! We're thrilled Troy made the experience easy and informative. We appreciate your continued trust and can't wait for you to enjoy your new siding, soffit, and fascia!

• 5 out of 5Denise Nixa month ago

  I used Minnesota Exteriors for my roof replacement. I am very satisfied with the entire process. The job was done in one day, and everything was cleaned up. My new roof is gorgeous!

  Reply from the business

  Thank you for your kind review! We're so glad you're happy with your new roof and appreciate you for choosing Minnesota Exteriors.

• 5 out of 5John Klesk2 months ago

  I’ve just purchased my front door through MEI, and although it hasn’t been installed yet, I wanted to highlight how great the sales process was. Troy was incredibly knowledgeable and responsive throughout. After speaking with other vendors …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the kind words! We're glad Troy was able to provide a knowledgeable and responsive experience throughout the process. We appreciate your trust in Minnesota Exteriors and look forward to completing your new front door installation!

• 5 out of 5L&J Evans2 months ago

  The best experience we've ever had with a contractor! Our home has been transformed from a nice looking house to a spectacular home! I am so happy with the whole process! From Brandon helping us choosing all we wanted to get, to James and …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for this glowing 5-star review! We appreciate your business and for choosing Minnesota Exteriors!

• 5 out of 5Gregg2 months ago

  Quality workmanship, decent price, and helpful team. Brandon helped connect me to others who also did great work for my house.

  Reply from the business

  Thanks for the review! We're glad Brandon could help and appreciate the opportunity to work on your home.

• 5 out of 5Sammy Weisser2 months ago

  Troy was very friendly and thorough with his quoting and also very knowledgeable about all features of windows and the overall process.

  Reply from the business

  Sammy, thank you for your kind words! Thank you for choosing Minnesota Exteriors!

• 5 out of 5Eric Todd2 months ago

  MEI did a great job. Brandon has been patiently waiting and updating quotes for a couple years before we finally moved ahead. Glad we did, the siding doors and front door upgrades look fantastic.

  Reply from the business

  Thank you for your trust and for letting Brandon be part of the process over the years. We're thrilled to hear you're happy with the new siding, doors, and front entry—enjoy the transformation!

• 5 out of 5Kenna Murchison2 months ago

  Brandon was great to work with. Professional, detail oriented, quick to respond to any concerns. I would work with him and Minnesota Exterior again.

  Reply from the business

  Thanks for the kind words! We're glad Brandon provided a professional and responsive experience throughout your project. We appreciate your trust in Minnesota Exteriors and look forward to working with you again in the future!

Casement windows provide excellent airflow and modern functionality for homes in Brooklyn Park, MN. Minnesota Exteriors installs these windows with precision to ensure smooth operation and durability. Our team focuses on proper fit and secure installation. Each project is completed with attention to both performance and appearance. We aim to deliver results that enhance comfort and usability. Contact Minnesota Exteriors today to schedule your consultation.2 days agoCall now

• Licensed

  “…Exteriors, you are choosing a fully licensed and approved company that approaches…”

• License number shown

  “…763-343-7646 Fax: 763-493-8980 MN LIC #BC002877 MEC LIC #BC741401 Residential Siding…”

• Warranty offered

  “…installation that we offer a lifetime warranty on workmanship in addition to the…”

• States years in business

  “…In The Osseo and Twin Cities, MN For more than 75 years, Minnesota Exteriors has been the…”

• Free estimates

  “…763-343-7646 GET A FREE QUOTE Residential Services Commercial…”

• Financing available

  “…Installation Insulation Ice Dam Removal Financing Options Complementary Products & Accessories…”

• Family owned

  “…As a third-generation, family-owned renovation contractor serving the…”

Their site also states: states a founding year.