Roofing contractor
Miceli Roofing
1422 Park Ave, Cranston, RI 02920
Listed under Providence, RI
- Google average
- 4.8
- Ratings counted
- 179
- One and two star
- 6 of 179(3.4%)
- Rhode Island median
- 1.2%
The first three are Google’s own figures for Miceli Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Rhode Island roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 171 | 96% | |
|---|---|---|---|
| 4 | 1 | 1% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 6 | 3% |
About typical — the typical roofer in Rhode Island sits at 1.2%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 4 of the one and two-star reviews we hold for Miceli Roofing, most recent first.
- 1 out of 5Zach Morello2 months ago
False promises and headaches - do not do business with this company! I hired Miceli Roofing to help remove ice dams from my roof this winter. They charged $500 to come and then refused to remove the ice dams. I wasted days waiting for them only to end up with leaks. They then offered to come back after the winter to inspect the roof only to then tell me their insurance company advised them against it and they would not inspect the roof.
Reply from the business
Thank you for sharing your concerns. We take customer feedback seriously and want to respond respectfully. … More
- 1 out of 5Frank unbrellaa year ago
Go somewhere else overpriced
Reply from the business
Hi Frank, Thank you for taking the time to leave feedback. However, we do not have a record of estimating or completing a roofing project for anyone under your name. We … More
- 1 out of 5Deb Boynton2 years ago
I contacted Micelli Roofing in August. They came without notice and "repaired the roof" while I was in Vermont. They used the wrong shingles and did not fix the leak. After 5 months of being their last priority, I am left in worse shape …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Debra, as stated in our phone conversation we are truly sorry we could not meet your expectations. We will be sending you a full refund of $590.00. As also discussed, John will be on site 12/20/2023 to remove the plastic in the attic. We are truly sorry we could not send anyone out yesterday to put the chimney cap on the roof. The winds are dangerous for our team and we could not access the roof in the storm. Yes, the shingles did not match perfectly, however, Mr. Miceli did remove the shingles, re-shingled the area to ensure the color matched as best as possible and to ensure the work was done correctly. We are not perfect but truly value our customers and their experience. We will continue to strive to be better at what we do and continue to be transparent with our customers. Sincerely , The Miceli Roofing Team.
- 1 out of 5Ladd Keegan5 years ago
Called seven times over a two week period, they never once answered the phone. I left four voice messages, never received a single call back. We hired Miceli to install our brand new roof in 2015 because we wanted to give a local company the opportunity for the business. They guaranteed their work on a 10-year warranty, ,and 20 years on the product. Now they hide from us like the plague. I would certainly not recommend them.
Reply from the business
Ladd, please call our office at 401-828-9956. We apologize that you had this experience and would like to understand the issues. We do not have any records of your call in our system so I would like to understand where the communication gap lies. Please ask for Janine Sincerely, Miceli Roofing Team.
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- ice dam removal10
- new gutters10
- estimate9
- plywood replacement5
- shingle replacement4
- snow removal3
- polite crew3
- insulation replacement2
- honest contractor2
- storm damage repair2
Other reviews we hold
14 more of the 23 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Kerry LaSalle2 weeks ago
This team was professional, respectful, honest and fast. The whole process from the personal and direct walkthrough and assessment to the final product were high quality. As a new homeowner, it’s a big sigh of relief to have discovered them and to feel like I can trust a team to keep my home and family safe! The office and field team communicate quickly and efficiently and I was never left with a question unanswered. They took care to clean up after the project, the roof was done in one day, and the property was well cared for. The pricing was fair and the itemized list of costs was accurate. I would highly recommend you hire Miceli roofing for your home project.
Reply from the business
Kerry, thank you for such a thoughtful and detailed review. We know how big a step it is to trust a team with your home, especially as a new homeowner, and it means the world to us that we earned that trust. We take real pride in the … More
- 5 out of 5Julie Meisler3 weeks ago
From start to finish Micelli Roofing was professional and responsive. Would highly recommend.
Reply from the business
Julie, thank you for the kind words and the recommendation. We're glad to hear the process felt professional and responsive from start to finish, that's exactly what we aim for on every job. It was a pleasure working with you, and we're … More
- 5 out of 5Helen Bower find3 weeks ago
Micelli Roofing has replaced the roofing on both of our condo buildings! The roofs look great! It was a pleasure working with them and would recommend them to anyone! Great company to work with! Can't thank them enough!80
Reply from the business
Helen, thank you so much for this wonderful review. It was a genuine pleasure replacing the roofs on both of your condo buildings, and we're thrilled to hear they look great. Your recommendation means a lot to us, and we truly appreciate your trust in our team. Please don't hesitate to reach out if you ever need anything down the road. The Miceli Roofing Team
- 5 out of 5Peter Russo4 weeks ago
Super. They helped my dad out in a pinch. Just great people to work with.
Reply from the business
Thank you so much for the kind words! We know storm damage never happens at a convenient time, so we're really glad we could get your dad taken care of when he needed it. It meant a lot to help your family out, and we appreciate you trusting us with the repair. Give us a call anytime you need us. Say hi to your dad for us! Miceli Roofing Team
- 5 out of 5Raymond Dupre4 weeks ago
I had a section of my roof repaired by Miceli Roofing, they did a terrific job, very satisfied !!
Reply from the business
Thank you so much for the kind words! We're thrilled the repair went smoothly and that you're satisfied with the work. Even on a single section, we hold every job to the same standard, and it means a lot to hear it showed. If anything ever comes up down the road, don't hesitate to reach out. We appreciate you choosing Miceli Roofing!
- 5 out of 5Donna Harrington-Luekera month ago
Excellent experience. Polite, responsible crew (great cleanup) plus an end-of-job inspection.
Reply from the business
Thank you so much! We're glad the crew made a great impression being polite, responsible, and leaving your property clean is exactly what we aim for on every job. That end-of-job inspection is our way of making sure everything is done right … More
- 5 out of 5Don Getchella month ago
Contacted 4 different roofers in advance of our planned roofing needs. We decided on Micelli based upon the personality and professionalism of John Miceli during his visit and inspection of our roof. He showed up on time and sent us the quote when he said he would. He also found that one of our gutters was missing some brackets and told us he would fix them at no charge. The price was very fair so we booked the job. He and his team again showed up when they said they would. The roof was completed in one day including the thorough clean up. The work was done on a Friday and John came back Saturday morning to follow up and make sure we were satisfied. We highly recommend Miceli Roofing to everyone looking for a good job at a fair price.
Reply from the business
Thank you so much for taking the time to share this! We know you had plenty of options, so it means a great deal that John's visit and the professionalism of the whole process earned your trust. Showing up when we say we will, following through on the little things like those gutter brackets, and leaving the property clean are exactly the standards we hold ourselves to. John genuinely wanted to circle back that Saturday to make sure everything met your expectations. Thank you for the wonderful recommendation, and enjoy your new roof! The Miceli Roofing Team
- 5 out of 5John Menna2 months ago
John Miceli's group replaced the roof on my home. The work process was well organized and coordinated. The demo activities were managed in a manner that fully protected shrubs and lawn, and cleanup was pristinely done. The crew was outstanding and extremely hard working. The office support was also outstanding, responsive, kind, and accommodating to my needs. I highly recommend Miceli for any roof replacement project.
Reply from the business
Thank you so much, John! It means a lot that you noticed the care our crew took protecting your landscaping and leaving the property spotless is something we never cut corners on. We're also thrilled to hear the office team took such good care of you; we'll be sure to pass along your kind words to them and the crew. Thank you for trusting us with your home, and for the wonderful recommendation! We appreciate your business! The Miceli Roofing Team
- 5 out of 5SJL RI2 months ago
Just wanted to give John and his whole team a shout out for the great job they did replacing my 20+ year old roof. I did LOTS of searching and gathering quotes from various roofing companies. John came out and explained the work in detail and gave a great price. Workers were neat and very respectful of the property. After mine was down my 2 neighbors got there's done as well! Would highly recommend! Steve L Coventry RI
Reply from the business
Thank you so much, Steve! We know how much research you put in before choosing us, so it means a lot that we earned your trust. John and the crew take real pride in leaving every property as clean as they found it, and reviews like this are why. Enjoy the new roof, and don't hesitate to reach out if you ever need anything down the road. We appreciate your business! The Miceli Roofing Team
- 5 out of 5Al Petrangelo4 months ago
I contacted Miceli Roofing after reading great reviews and excellent BBB A+ rating. I made the right choice! Janine from the office quickly setup an inspection appointment. I had a leak from a roof vent during the ice dam buildup from the …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Al! Thank you so much for your 5-star review! We truly appreciate your kind words, and it really helps customers make informed decisions when choosing a roofing company, hopefully Miceli Roofing! John loves to educate customers rather than "sell" a roof. He has been in the industry for such a long time and a really enjoys the face-to-face time he has with homeowners at his appointments. I didn't know what he would walk into when I scheduled you with him, but I knew he could help. Please call us anytime as you will always be a Miceli Roofing customer and please try to visit us at the home show! Miceli Roofing team.
- 5 out of 5Mary Starsinic4 months ago
As a property manager, I was very happy with their performance. We had never worked with them prior to this experience, they answered my email immediately, called me, got me estimates, and performed the work all within 2 days. Amazing communication and work!
Reply from the business
Mary, Thank you for your 5-star outstanding review! We are extremely grateful for your kind words and acknowledgement. Our office team, specifically Kate, our sales coordinator, coordinated your work from start to finish. Kate is committed … More
- 5 out of 5Markj Carrier5 months ago
Micheli Roofing are the real deal! John and his wife took the time to talk with me and explain the options I had for my roof problems. They were not trying to make money; they were trying to solve my problem with me! I highly recommend this company! You know it's a top-notch company when the owner of the company still gets on the roof with his employees to get the job done!
Reply from the business
Mark, thank you for taking the time to write this outstanding 5-star review! You were able to capture who we truly are as a family-owned business. John's expert trade knowledge allows for critical problem solving when it comes to water … More
- 5 out of 5chrisoula piscopio5 months ago
The team at Miceli roofing was very efficient & quick at removing the snow/ice dams off my roof within days after a historic blizzard. Highly recommend them!! Lydia was helpful & pleasant to speak to making the initial appointment. Tony arrived with a team of brave guys to go up on an icy roof to clear off what started becoming an issue inside. Definitely add them to my contact list for the future.
Reply from the business
Hi Chris, we truly appreciate your feedback and 5 stars! Lydia is new to our team and brings a wealth of customer service while Tony, our foreman, has years of roofing experience including metal and commercial roofing installation. We are … More
- 5 out of 5Jeff Spring6 months ago
My house is in Glocester, R.I., an elevated and colder area in the state that usually gets more snow. Some of you reading this may may be old enough to remember TV and radio personality Salty Brine cheerfully announcing “no school Foster - …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Hi Jeff, what a great New England review! I have to say, I am not a Rhode Islander, John is and every time I say Foster, where is it? He says, "Foster Gloster no school." Thank you for your 5-star review and taking the time to write such a well thought out and accurate account of the work John and the team performed at your home! Recognizing what John loves to do is truly appreciated because it is in his blood. He also loves that hammer drill and clearly, he has put it to good use! I just found out he bought it thanks to our foreman Tony and now you :) So funny you mentioned it! When the ice dam crisis started over 3 weeks ago, John made a commitment to serve RI as he loves the state and our customers like you that make a difficult and dangerous line of work, worth it. We appreciate you and your business. Please look for us at the 2026 home show this year! Sincerely, Miceli Roofing Team.
The latest post from this business
Posted by Miceli Roofing to their own Google profile 2 months ago. Their words, not ours.
Another Rhode Island roof done right. Fresh architectural shingles, clean lines, and a crew that left the yard cleaner than they found it. This is what we mean when we say built for New England weather. Thinking about a new roof this year? Tap call to get started.Jun 27, 2026Call now
What Miceli Roofing says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
Licensed
“…Residential Roofing Welcome Licensed and insured, we use a wide range of…”
Insured
“…Roofing Welcome Licensed and insured, we use a wide range of quality…”
States years in business
“…Roofing | A Trusted Roofing Partner for Over 30 Years in Rhode Island --> Home About Us Why…”
Free estimates
“…, RI 02920 info@miceliroofing.com Get a free consultation today! (401) 433-ROOF (7663) Miceli…”
Family owned
“…A family operated business for over 40 years…”
Their site also states: warranty offered, states a founding year, financing available, mentions the bbb.
Other roofers in Providence
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Stronghouseanswering questions, window replacement, window installation4.9804 ratings2.0% one and two star(401) 329-9777 | 4.9 | 804 | 2.0%16 of 804 | (401) 329-9777 |
| Couto Constructionnew windows, polite staff, siding4.9475 ratings1.9% one and two star(401) 235-4412 | 4.9 | 475 | 1.9%9 of 475 | (401) 235-4412 |
| Skyview Exteriors & Remodelingroof replacement, thorough inspection, skylight replacement4.9295 ratings1.4% one and two star(401) 250-2851 | 4.9 | 295 | 1.4%4 of 295 | (401) 250-2851 |
| QSPS Housing Solutionscleanliness, roof replacement, new roof4.8293 ratings4.1% one and two star(401) 230-9004 | 4.8 | 293 | 4.1%12 of 293 | (401) 230-9004 |
| Midland Roofing Company, Inc.professional crew, reasonable quote, new roof installation5.0251 ratings0.8% one and two star(401) 738-8282 | 5.0 | 251 | 0.8%2 of 251 | (401) 738-8282 |
| United Better Homes - Roofing, Solar & Windowssolar installation, solar panels, door selection4.8239 ratings5.4% one and two star(401) 274-0111 | 4.8 | 239 | 5.4%13 of 239 | (401) 274-0111 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 179 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 27, of which 23 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.