Roofing contractor
Mendell Roofing
7000 Houston Rd Ste 26, Florence, KY 41042
- Google average
- 4.6
- Ratings counted
- 34
- One and two star
- 3 of 34(8.8%)
- Kentucky median
- 2.6%
The first three are Google’s own figures for Mendell Roofing, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the Kentucky roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 31 | 91% | |
|---|---|---|---|
| 4 | 0 | 0% | |
| 3 | 0 | 0% | |
| 2 | 0 | 0% | |
| 1 | 3 | 9% |
Higher than most — the typical roofer in Kentucky sits at 2.6%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
All 3 of the one and two-star reviews we hold for Mendell Roofing, most recent first.
- 1 out of 5Judy Anness WellsEdited 6 months ago
BEWARE! J**** Mendell installed a shingle roof giving a 10 year workmanship warranty in March 1, 2016 for a cost of $8,800. 7 years later in July 2023 I put the property up for sale. Buyers Inspector discovered there was no underlayment installed on the roof and I had active roof leaks, J**** Mendell was contacted in writing requesting a workmanship warranty claim, no response, 2 weeks later I had to Hire another roofer, ******** ** *******, to access the leaks. I had to pay $10,750.00 to have the roof completely torn off. It was confirmed there was no underlayment on the entire roof and I had several areas of wet wood rot on my roof. I have a licensed inspectors report & another roofer with photos who confirmed the workman ship defect. J**** Mendell will not respond or compensate for the cost I incurred.
Reply from the business
Oh boy here we go again. Why wouldn't you address that with me and maybe show me the proof and give me a chance to correct it if that's the case? You didn't show up on the other complaint you posted when we were supposed to meet at the project with our attorneys present!!! So with that being said this lady obviously has some kind of grudge. This is the first time I've ever heard about this new complaint. So she is not to be taking seriously until the court proves me negligent. Wouldn't be surprised if this doesn't continue with her posting negative reviews
- 1 out of 5Rebecca Burtona year ago
Unfortunately never returned calls after initial meeting.
Reply from the business
I’m confused I don’t see where we had a meeting or conversation on my end . Your name doesn’t ring a bell either. If you would like me to follow up with you and refresh our meeting would be helpful for me to see where we had communication would be greatly appreciated.
- 1 out of 5Judy WellsEdited 5 years ago
Legal Complaint Filed with Boone County Courts, Large Commercial Roof Replacement, Multiple Leaks, Material not installed to Manufacturer Specs, Mispresented Manufacturer Warranty, Research for Yourself!
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- roof replacement9
- quick crew3
- small jobs3
- professional crew3
- new roof3
- shingle quality2
- tidiness2
- timely work2
- repair work2
- scheduling2
Other reviews we hold
14 more of the 34 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Charles Wimsatt9 months ago
I grew up in my family's roofing supply business. I have dealt with many roofers. Because of my knowledge of roofing materials, I wanted a specific shingle. I solicited recommendations from area roofing supply companies as to who they would recommend for our new roof installation. They recommended Jamie Mendell and Mendell Roofing. Jamie and his crew could not have been more professional. They left our premises, providing the quality roof installation and product we wanted in perfect condition. We highly recommend Mendell Roofing. -Excellent Job. It's been 2 years since the new roof installation and we couldn't be happier.
Reply from the business
Thank you for your honest opinion
- 5 out of 5Renee Kendall10 months ago
Jamie was honest and transparent in explaining the work needed on my roof, and was willing to do a repair in lieu of a total replacement, if that's what I wanted. I opted for a new roof and am very pleased with the result. Jamie was very …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks, Renée. I really appreciate the opportunity.
- 5 out of 5Brian Blackburn11 months ago
Best roofing company in the Tri State. Mr. Mendell was very professional and his crew completed the roof in one day. Jamie was extremely helpful throughout the process and was the only company that was honest about the pricing and didn’t …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Randy Browna year ago
I would highly recommend Mendell roofing. Did my entire roof in one day. The guys on the crew did a Great job A++
- 5 out of 5Jason Mingesa year ago
Jamie is absolutely a top notch guy!! Straight forward and honest and does not sugar coat anything. The craftsmanship is A++, I would ask him about certain colors and he absolutely matched our colors perfectly! Highly recommend Mendell …
Google cut this review short. The full text is on their Google profile.
- 5 out of 5Edwarda year ago
I have used mendell roofing three times now on a few rental properties and every time has been a great experience. I would highly recommend him for your next roofing.
- 5 out of 5Robin Crawforda year ago
Jamie and his team did a fantastic job on my new roof. He and the crew are very professional. The roof looks great and workmanship is top notch. They did a great job cleaning up afterwards. I would highly recommend Jamie.
- 5 out of 5Lindsey Harpera year ago
Jamie and his crew are incredibly professional. Fair pricing for the top notch workmanship and quality of their finished projects!! I refuse to use any other company for my roofing needs. I Highly recommend Mendell Roofing!!
- 5 out of 5Andrew Pope2 years ago
I have had jamie with Mendell roofing do 5 roofs so far. Out of 4 bids on the first one he had the best price by far. they always look good and never had to come back and fix anything thanks again.
Reply from the business
Thanks Andrew. Look forward to doing more work for you
- 5 out of 5Doug Gunning2 years ago
Jamie Mendell Roofing recently installed a new shingled roof on my home. He and his team did an excellent job. They stripped existing 20-year-old shingles used first quality materials for new. Attention to detail was excellent on ridge vents, flashings, plumbing vents and valleys. Even painted vent stacks to match shingles. Team did an excellent clean-up of nails and debris. Recommend them highly. Thanks Jamie
Reply from the business
Thanks
- 5 out of 5Brenton Hughes2 years ago
Amazing work! Jamie is awesome to work with and handles everything. While other contractors were months out, Jamie and his team were at my house in a matter of days and knocked it out the same day! He is super responsive and was able to walk me through the insurance process as it was my first time. I wouldn’t ever use anyone else and recommend him to everyone!
- 5 out of 5Jeff Ginn2 years ago
Mendell Roofing installed a new CertainTeed Landmark roof on my 30-year-old custom-built home. The work was done as described, on budget and with minimal disruption to our lives. I completely recommend Mendell Roofing.
Reply from the business
Thanks Jeff
- 5 out of 5Joseph Smith2 years ago
Jamie and his crew did an incredible job! His quote was very competitive and he is very honest on what needs to be done and uses high quality materials. His crew was hard working, showed up on time, and did an amazing job cleaning up. Would highly recommend!!
- 5 out of 5Wendy Lane2 years ago
I was referred to this company by my mortgage company when I refinanced my home. My roof had been damaged by a storm and was aging/needed replacement. Mr. Mendell was fast with a quote and his pricing was the most reasonable of approximately 4 other companies that I got quotes from. He offered a nice quality of shingles for my home and was able to schedule me quickly. His crew arrived on time for the appointment and all work was done was done timely. There was a minor mishap where one of the crew accidentally knocked over part of my retaining wall, I think while placing the large container for my old roofing debris. Mr. Mendell was quick to make this right and I am so grateful for that. I also required a piece of plywood for my roof where there was some damage that was not anticipated in the original quote, and Mr. Mendell provided this for a very minimal additional charge. I would add photos of my nice new roof but it's hard to get a good one that does it justice, given the angle of my home on my small lot but trust me, you will not be disappointed with this company's work and service.
Other roofers in Florence
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| American Home Techroof replacement, cleanup, insurance claim assistance4.71,060 ratings5.9% one and two star(859) 869-4101 | 4.7 | 1,060 | 5.9%63 of 1,060 | (859) 869-4101 |
| Schumacher Roofingroof replacement, cleanup, quick response5.0739 ratings0.4% one and two star(859) 341-5424 | 5.0 | 739 | 0.4%3 of 739 | (859) 341-5424 |
| Northern KY Roofing & Siding.quick response, insurance process, siding replacement4.9316 ratings1.9% one and two star(859) 414-2705 | 4.9 | 316 | 1.9%6 of 316 | (859) 414-2705 |
| That Girl Roofinggutters, siding installation, gutter replacement5.0205 ratings1.0% one and two star(859) 444-7686 | 5.0 | 205 | 1.0%2 of 205 | (859) 444-7686 |
| MadeWell Roofing & Exteriorsinsurance claim assistance, responsive staff, siding4.9176 ratings1.7% one and two star(859) 802-3248 | 4.9 | 176 | 1.7%3 of 176 | (859) 802-3248 |
| Fortress Solutions LLCroof replacement, insurance claim assistance, gutter replacement5.0174 ratings0.6% one and two star(859) 328-6338 | 5.0 | 174 | 0.6%1 of 174 | (859) 328-6338 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 34 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 34, of which 34 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.