McClain Roofing & Siding

All 3 of the one and two-star reviews we hold for McClain Roofing & Siding, most recent first.

• 2 out of 5Rob Ca year ago

  Brian is very polite, but quoted $600 to install two 20 foot sections of edge drip.

  Reply from the business

  I sorry I told you it was best to call around I'm am not in your area I didn't think you go give me a bad review we wouldn't have charged you that unless trying to do the complete home

• 1 out of 5Paris Cornett3 years ago

  These folks came out to my parent’s house to give an estimate on some work they needed done. The man who came out was dealing with my (white) mom and was cordial and ready to give an estimate and proceed with scheduling until my (black) father came home and then suddenly decided he “couldn’t do the job.” If you’re a decent person who opposes racism, I would highly suggest going with a different company. Would give 0 stars if it were an option. Disgusting behavior.

  Reply from the business

  I've already replied to your mothers review saying this I apologize that she got that impression I talked to your father on the phone and he was just a little behind me from getting to your house but I talked with your mother until he got there, I inspected what needed to be done and told her that I would not be able to do it until next year which is just 5/6 months but that is only because I have other people's houses I've been out to and agreed to do work for and it will take me a little bit to get done with theirs and be able to get out to yours and I explained the same to your father when he got there. Race has nothing to do with any of the work I do I'm not sure how your mother got that impression when I was just letting her know a timeline of when I'd be able to get the work done but no matter what every time I go out to anyone's house regardless of race or gender I try to be as respectful as possible and I apologize you all had a negative experience.

• 1 out of 5tammy long8 years ago

  Called scheduled appointment and they were a no call no show.Terrible, Unreliable, Customer Service.

  Reply from the business

  Didn't have you down for an appointment. Sorry 🙏 …

• punctuality5
• fair quote3
• quick response3
• cleanliness3
• leak repair2
• polite staff2
• responsiveness2
• honesty2
• recommendation2
• the future2

14 more of the 24 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5David Hollars4 months ago

  Brian did excellent work on our shed.  Was always quick to get back with me with any questions.  He always showed up on time or earlier then the times he stated then worked long days.  He always did a fantastic job cleaning up and keeping everything neat.  He's a very nice man and we're pleased with our decision to have worked with him.  We will definitely choose him to do any work we may need in the future.

  Reply from the business

  Thank you David enjoyed working with you and your mother

• 5 out of 5Richard Valone9 months ago

  Our patio roof I noticed was sagging. I contacted Brian and he responded quickly. After checking he discovered a previous homeowner built the roof using scrap lumber and nothing was properly secured. All the support beams but 2 had snapped. The roof could have easily come down injuring anyone. Brian explained what needed to be done with a quote and started working. Brian was here early every day, cleaned everything each day and did an amazing job. Great guy, respectful and dedicated. The porch roof is 100 percent better than it ever was. I highly recommend his company. We appreciate you Brian.

  Reply from the business

  Thank you for the kind words

• 5 out of 5Brian Eaton9 months ago

  I have used McClain Roofing twice now. Brian is very quick to respond and does great work.

  Reply from the business

  Thank you

• 5 out of 5Kevina year ago

  I have used McClain Roofing & Siding twice now for needed roofing repairs. He has responded quickly, as fast as even within 1 hour, to the house and resolved the issues I've found both times. He's fast, does good work and is honest in price. I will continue to use McClain Roofing & Siding in the future.

  Reply from the business

  Thank you

• 5 out of 5Rhonda Nuckles2 years ago

  Very responsive and very nice. Explained what he was gonna do and it's holding up due to a leak in skylight. It's been 5 months ago . My bad I forgot to leave a good review. I recommend this business to anyone. Very good and nice man (Brian) . He came out when no one else would contact me back. Thanks again

  Reply from the business

  Thank you I'm glad everything is working good.

• 5 out of 5C Christian3 years ago

  Very pleased with the service received. The owner is very responsive, fair and does excellent work. We had a small leak that was difficult to determine. Brian (owner) responded promptly when contacted, explained things well and was determined to get it properly repaired. I am glad that I heard about McClain Roofing and Siding through word of mouth. We would recommend this business.

  Reply from the business

  Thank you very much for the kind words.

• 5 out of 5Lesa “Coder4Life” Moore3 years ago

  This gentleman was very prompt in his communication, very professional & repaired my roof very quickly!! I will be contacting him for any future roofing needs!! Thank you!!

  Reply from the business

  Thank you.

• 5 out of 5Gary Carty3 years ago

  You won’t find a more honest professional. Call him. He’s the BEST!!!!

  Reply from the business

  Thank you

• 5 out of 5Dinah Mcginnis3 years ago

  This man knows his work! 1st class guy.

  Reply from the business

  Thank you for the kind words.

• 5 out of 5Penie Lester3 years ago

  They gave me a call back within a couple of hours and gave me day and time they would arrive for the repair. Did very good job. I would use them again

  Reply from the business

  Thank you

• 5 out of 5Rich Connor3 years ago

  These guys are good. I have a ranch home with a roof that takes 60 squares. Got a very fair quote from the owner who happens to be one of the good guys. He said they would be here the following Wednesday, weather permitting. At 7 AM the following Wednesday, they were here with a sizable crew and really got after it. Tore off the old rood (not a roof over), repaired some bad boards, re-flashed the chimneys, and were done the next day. They spent a good deal of time cleaning up and left the property spotless. Everything I expected and more at a good price.

  Reply from the business

  Thank you

• 5 out of 5Ann Graves4 years ago

  Brain McClain was responsive and goes in all details about. job very good at there work would recommend them to anyone.

  Reply from the business

  Thank you

• 5 out of 5Jerry Anderson4 years ago

  They were very professional and very friendly and easy to work with also we’re here when they said they would be

  Reply from the business

  Thank you

• 5 out of 5Sarah Coulson5 years ago

  A guy that is knowledgeable, friendly, and most importantly: shows up when he says he will. An increasingly rare find these days.

  Reply from the business

  Thank you

• Licensed

  “…We assure our clients that we are fully licensed, bonded, and insured, and locally…”

• Insured

  “…we are fully licensed, bonded, and insured, and locally owned and operated. What…”

• Bonded

  “…clients that we are fully licensed, bonded, and insured, and locally owned and…”

• States years in business

  “…Quality Roofing and Siding Services for Over 29 Years McClain Roofing and Siding is the…”

• Free estimates

  “…or to schedule service and get FREE estimate, call us at 423-677-9846 . Home…”

• 24/7 emergency call-out

  “…We are available 24/7 for your convenience. We are the…”