McAllen Valley Roofing Co.

All 8 of the one and two-star reviews we hold for McAllen Valley Roofing Co., most recent first.

• 1 out of 5T G2 years ago

  I had given them a good review & all stars when they first "fixed" my roof. 2 yrs later my roof has been leaking from different areas. The 1st time we called they were very helpful came over immediately. They FORGOT to caulk an area which got so wet which led to my living room ceiling with a huge stain& paint hanging. Which they did not fix by the way. Then we found another area of the house wet which would not leak before. We called & the same owner who helped us the 1st time it leaked said we'd have to pay because that was the "builders" job.🫥🤥! That the builders forgot to caulk that area of the roof. And they didn't come out to fix they job THEY forgot to do. Now I have a 3rd leak in the kitchen. Over 9grand to still have a leaky roof almost 2 years later. They are the worst!! ! I gave them 1 star cause I had to! They did a bad job, they don't own up to their bad job & then they want to get paid to fix their bad job.

  Reply from the business

  Please call our customer service line. We are available 24/7

• 1 out of 5claudia gonzalez2 years ago

  Never answered calls, left on voicemail tried to cancel would always say employee is in “meetings”. They don't keep you up to date and when you hassle them for a response they talk in circles. Worst service, over promised and under delivered.

  Reply from the business

  This was when the hurricane 🌀 force winds came through and we had 5,000 calls in just a matter of 3 days. We were doing our absolute best we possibly could at the time to solve issues for people with the resources available. We apologize for the inconvenience but this is not normal circumstances for our business. …

• 1 out of 5Angel Hernandez3 years ago

  This is by far, the worst roofing company in the Valley. They did stucco work for me and replaced my roof. However, just a year after their work, the stucco cracked and I have spent the last 6 months trying to get them to repair the poor …

  Google cut this review short. The full text is on their Google profile.

• 1 out of 5Shawn Lincoln4 years ago

  I spent about a year dealing with this company on a roof replacement. The communication from the project manager was terrible from the get-go. The project took a long time to ever begin after I made the first payment and I had to constantly …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Please call me directly regarding this review. 956-309-1224 Brian McSteen

• 1 out of 5Douglas White4 years ago

  Had McAllen Valley roofing install a new roof on my home. A few months later I had a small leak, I called them about the 5 year leak free warranty. They’ve constantly put off coming to even look at it. I’ve made over a dozen attempts and they have yet to come out.

• 1 out of 5Patricia Cruz4 years ago

  Terrible, worst of the worst. They still haven't followed up with the concerns I called them about. Sloppy work, got a flat tire from all the nails left scattered around the house. An enormous pile of trash left in the backyard until I …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Please call directly to discuss the issue you had. We have reviewed the photos of the work and the work is beautifully done. I’m not sure who you are calling rude as our entire team is super friendly. I do understand that the Solar installer put a whole through our brand new roof causing a leak and we are working our best to resolve that with the solar installation company. We escalated your claim with them. Please call me directly to discuss as we take our work very seriously as well as our customers satisfaction. We have worked out compensatory package for you and the solar team. Please call me Brian McSteen 956-309-1224

• 1 out of 5Javier Gomez5 years ago

  There number 1 on bad customer service, from wrong materials and lying sales people in lieu of all this their subs do a good job when they're being managed. 11 weeks to put on a roof on 1500square ft home. As for me I no longer ever want do business with them. 11 weeks of headaches think twice Be for you get involved was this company.

• 1 out of 5Tyler Mitchell9 years ago

  I AM VERY DISAPPOINTED IN THIER WHOLE PROCESS OF WORK AND WOULD HIGHLY NOT RECOMMEND MCALLEN VALLRY ROOFING!! My roof suffered damage from a hail storm. There were multiple roofing company's in my area performing estimates. Right off the bat McAllen Valley Roofing were being difficult with the estimate process. That was the first red flag and I wish I would have gone with XYZ roofing instead! The guy they had overseeing my house was rude and always too busy and I could never get in contact with him. Long story short, they subcontracted my repair work out to someone else. So it wasn't even them performing the work. McAllen Valley Roofing is Not Professional At All ! I was fooled by all the positive reviews here on google, so if you are reading this, listen to this one and not the other false reviews ! After the sub contractors finished my roof I had to go through my whole yard because of the extremely poor job of cleaning their mess up! After two hours of clean up I found a handful of nails! Which is completely unexceptable! Prior to this I made it clear to the foreman that it is extremely important to pick up all nails and trash due to the fact that I have a pool and kids are always bare foot in the yard! On top of that they dismounted my dish network and damaged it and stuck me with the bill for remounting as well as damaging a flood light that was mounted to the side of my roof. They paid me for the damaged flood light and my work for cleanup which came out to a whopping $90 and they never paid me for my dish remount which they said they were going too! They are dishonest!!!! They also lied to me about getting wind storm certification for my roof. They originally said it was covered in the estimated cost. The foreman called me saying that they are not going to cover it and it would be an extra $500 for the certification. I asked them who they were using for the certification and I contacted the company myself and they told me it only costs $

  Google cut this review short. The full text is on their Google profile.

• courteous staff10
• reasonable pricing5
• warranty5
• free inspection3
• smooth process3
• commercial roofing2
• professional installers2
• damage assessment2
• personalized attention2
• reliable team2

14 more of the 28 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Abner Gudinoa month ago

  Very communicative and solid work. Even with weather challenges, they made every effort to continue towards completion of the work. Roof came out great. Would recommend.

  Reply from the business

  Abner, We’re very happy to hear that you had a good experience. We do our best to … More

• 5 out of 5Irma Gorenaa month ago

  Very professional and responsive. I replaced my roof in 2021. Earlier this year, about 3 shingles fell off due to some very strong winds. Even though that's not covered under the warranty, they were very kind enough to come and replaced them without a fee. I am so grateful to them.

  Reply from the business

  Irma, We were sincerely happy to help you with your situation with your missing Shingles. We appreciate your business. Thank you so much for putting your trust in us.

• 5 out of 5Verna Lynn Terrella month ago

  Great work! A little slow, but the finished product, gutters, beautiful! Thanks.

  Reply from the business

  Verna, Yes we apologize for the delay but they do look gorgeous ✨ we put our best crew on it, and sometimes that crew is backed up. Thank you for being patient and we’re so happy that you love your new Gutters. 🙏🏼

• 5 out of 5sylvia trejo2 months ago

  We had Roberto Chamberlain,come out to check our roof and he was awesome great customer service! Highly recommend quick response. Thank you Roberto

  Reply from the business

  Sylvia, So happy to hear you had a great experience with Roberto 🙏🏼 he’s absolutely amazing. Thank you for the review 🙏🏼

• 5 out of 5Kayla Ayala3 months ago

  My roof came out amazing gino

  Reply from the business

  Kayla, We appreciate Gino as well and he has been a great asset thank you. 🙏🏼 …

• 5 out of 5Jose Bravo3 months ago

  Best roofing job ever. Gino

  Reply from the business

  Jose, Thank you for acknowledging our work and we appreciate this amazing review. Thank you 🙏🏼 …

• 5 out of 5JoAnna Bermea8 months ago

  Outstanding job Did a really good job Thank you so much GINO.! Love it

  Reply from the business

  JoAnna, thank you so much for the great review. We’re glad you were happy with the work and the pricing. Gino and the team at McAllen Valley Roofing Co. appreciate the opportunity to help, and we’re always here if you ever need roofing repairs or service in the future.

• 5 out of 5Damian Corpus8 months ago

  Highly recommend McAllen valley roofing! Gino was a great help

  Reply from the business

  Damian, We appreciate you leaving us a great review. Thank you for believing in our roofing company.

• 5 out of 5Hope Perez8 months ago

  Thank you Gino for all your help! Great roofing company yall !

  Reply from the business

  Thank you for the kind words and for recognizing Gino. We appreciate you choosing McAllen Valley Roofing Co. and are glad you had a positive experience with our team. If you ever need roofing repairs, inspections, or storm damage services in the future, we’re always here to help.

• 5 out of 5SaikoHobbs Art9 months ago

  Finally got to work with this amazing crew Gino came through, outstanding customer service

  Reply from the business

  Thank you for the 5 stars! We are happy to hear you had a great experience with our crew. Gino and the team always aim to deliver outstanding customer service and quality workmanship. We appreciate the opportunity to help with your McAllen roofing project.

• 5 out of 5Argie Martinez9 months ago

  Excellent work ethics! Gino was nothing but kind and courteous!

  Reply from the business

  Thank you, Argie! We truly appreciate your feedback. Gino’s professionalism and courteous approach are an important part of the service we work to provide every customer. Thank you for trusting McAllen Valley Roofing Co. We are always here when you need us!

• 5 out of 5Kawaii Cat9 months ago

  They did a good job on my roof

  Reply from the business

  Thank you! We’re so glad you’re happy with how your roof turned out. McAllen Valley Roofing Company is proud to provide professional roof repair and replacement services to homeowners in McAllen and throughout the Rio Grande Valley.

• 5 out of 5Delilah9 months ago

  Love the way my roof came out, will definitely recommend to friends and family Ty Gino

  Reply from the business

  Thanks Delilah! We’re happy you loved the results and the price. Gino and the McAllen Valley Roofing Company team are committed to delivering top-quality roof repairs and replacements for homeowners in McAllen and across the Rio Grande Valley.

• 5 out of 5Joseph Ornelas10 months ago

  My roof repairs came out amazing, thanks Gino.

  Reply from the business

  Joseph, thank you for your kind words! We’re thrilled your roof repairs came out amazing. Gino and the entire McAllen Valley Roofing Company team are proud to deliver top-quality roofing services in McAllen and across the Rio Grande Valley.

🏢 Your Commercial Roofing Experts in McAllen, TX McAllen Valley Roofing Co. delivers dependable, long-lasting commercial roofing solutions designed to fit your business requirements. Backed by years of experience and a strong dedication to quality, our team provides exceptional workmanship on flat roofs, metal roofing, and many other commercial systems. We’re familiar with the specific demands of commercial roofing and work efficiently to reduce any impact on your day-to-day operations. Whether you’re looking for a new installation, timely repairs, or routine maintenance, you can rely on us to safeguard your business and extend the life of your roof. WHY CHOOSE MCALLEN VALLEY ROOFING CO.? · Decades of Experience in Commercial Roofing · Expertise in a Wide Range of Roofing Systems · Minimal Disruption to Business Operations · Dedicated to Quality and Customer Satisfaction OUR COMMERCIAL ROOFING SERVICES: 🔸 Commercial Roof Installation 🔸 Emergency Roof Repairs 🔸 Preventative Maintenance Programs 🔸 Skylight Installation & Repair 🔸 Gutter Installation & Maintenance 🔸 Roof Cleaning Services Contact us today to schedule a consultation and discover the difference McAllen Valley Roofing Co. can make for your commercial property. 🌐 Visit Our Website: https://www.mcallenvalleyroofing.com/ 📍 Find Us on Google: https://www.google.com/maps?cid=58112325212402987603 days agoLearn more

• Warranty offered

  “…McAllen Roofing Company --> 50 Year Warranty on Material and Labor --> Call Now!…”

• States years in business

  “…buildings have trusted us for over 30 years to provide them with the best roofing…”

• Free estimates

  “…My Careers Contact Us Schedule your free estimate 956-279-8292 #1 Rated McAllen Roofing…”

• Family owned

  “…We are a local and family owned roofing company in McAllen, Texas.…”