Roofing contractor
MBA Roofing of Hickory
2622 20th St Ln NE, Hickory, NC 28601
- Google average
- 4.9
- Ratings counted
- 147
- One and two star
- 2 of 147(1.4%)
- North Carolina median
- 1.4%
The first three are Google’s own figures for MBA Roofing of Hickory, read on 24 September 2026; the share is of every rating Google has counted, not of the review texts on this page. The median is ours — the middle figure among the North Carolina roofers we list with enough ratings to compare.
Rating breakdown
| 5 | 139 | 95% | |
|---|---|---|---|
| 4 | 5 | 3% | |
| 3 | 1 | 1% | |
| 2 | 0 | 0% | |
| 1 | 2 | 1% |
About typical — the typical roofer in North Carolina sits at 1.4%. A higher share is a reason to read the critical reviews below, not a verdict.
The critical reviews
The one and two-star reviews, first. These are what a star average hides, and they are the reason this page exists.
The only one or two-star review we hold for MBA Roofing of Hickory.
- 1 out of 5Hky Att8 years ago
Very unprofessional. I asked for an estimate and all that were worried about were who they were bidding against and talking badly about the other companies.
Reply from the business
Hi Hky Att, We take these matters very seriously, unfortunately , we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours , we would like to investigate this issue further, please contact Brant Eagle immediately at branteagle@mbaroofing.com so that we can resolve this issue immediately.”
What reviewers keep mentioning
Topics Google extracted from this business’s reviews, with how many mention each. These are words that appeared in reviews, which is not the same as a service the business sells.
- professional crew11
- courteous staff8
- fair pricing8
- professional project4
- shingle selection3
- friendly technician2
- fast scheduling2
- complete estimate2
- quick fix2
- soffit repair2
Other reviews we hold
14 more of the 127 reviews we hold text for, most recent first. We do not hold every review Google has.
- 5 out of 5Wesley Rogers13 minutes ago
I can’t say enough good things about MBA Roofing, and especially Chuck. From the very beginning, Chuck was professional, knowledgeable, honest, and genuinely seemed to care about helping us rather than just trying to make a sale. Dealing with roof damage after a storm is stressful, but Chuck made the entire situation feel much more manageable. He took the time to explain everything clearly, answered all of my questions, and made sure I understood what was going on and what the next steps would be. That kind of communication and customer service is hard to find. MBA Roofing has been incredibly responsive and professional, and Chuck absolutely went above and beyond. It’s obvious he takes pride in his work and in taking care of his customers. If you’re looking for a roofing company you can actually feel confident trusting with your home, I highly recommend MBA Roofing. Ask for Chuck—you’ll be in great hands. Truly Thank you.
Reply from the business
Thank you, Wesley! We’re so glad Chuck helped make a stressful situation easier and took the time to walk you through everything. We truly appreciate your trust and recommendation!
- 5 out of 5Nick Geary2 weeks ago
Great job as always by these guys. Chuck was thorough, personable, and provided helpful feedback that went above and beyond what he was called out to do. Will definitely continue to use MBA for all roofing needs.
Reply from the business
Thank you so much, Nick! It means a lot that you continue to call on us. We’re glad to hear Chuck did a thorough inspection and offered some helpful feedback too. We appreciate your continued trust!
- 5 out of 5Tracy Andrews3 weeks ago
If I could give 20 stars I would! All I can say is wow!!! Incredible integrity! No upcharges. Incredibly professional, efficient, and fixed the problem on the spot! I highly recommend this company!
Reply from the business
Wow, thank you so much, Tracy! Your kind words mean a lot to our team. We’re glad our team could take care of the issue quickly, honestly, and without any surprises. We truly appreciate your recommendation!
- 5 out of 5Kathy Shirillaa month ago
Chuck was extremely helpful, logical, & professional in his evaluation. He is also extremely thoughtful & easy to work with. Rather than feeling pressured it was refreshing that Chuck focused on identifying root cause so that options could be defined that we're best for me (his customer). Thank you, Chuck!
Reply from the business
Thanks so much, Kathy! We’re glad Chuck made the process feel easy and pressure-free while helping you understand the best options.
- 5 out of 5Michele Schultea month ago
Chuck was friendly, professional and knowledgeable. Great communication and on time for our scheduled appointment.
Reply from the business
Thank you, Michele! We’re glad Chuck took great care of you and made the appointment easy from start to finish.
- 5 out of 5Alice Hortona month ago
Chuck at MBA roofing was great. He took the time to explain things. He was friendly and didn't waste my time.
Reply from the business
Thank you, Alice! We’re glad Chuck was respectful of your time while still making sure everything was clearly explained. We appreciate you sharing your experience!
- 5 out of 5Jeff Kautza month ago
Chuck was amazing. Checked the roof and fixed some nails and chalked around them.
Reply from the business
Thanks, Jeff! We’re glad Chuck could help take care of those details during your roof inspection. We appreciate you trusting MBA Roofing!
- 5 out of 5Danny Yount2 months ago
Chuck at MBA Roofing is a very professional , knowledgeable roofing consultant. Chuck was on time and very thorough in his work. …
Google cut this review short. The full text is on their Google profile.
Reply from the business
Thanks, Danny! We’re glad Chuck took great care of you and made the inspection helpful. We appreciate your trust and recommendation.
- 5 out of 5Doris Ryan2 months ago
Chuck was very professional and helpful.
Reply from the business
Thanks, Doris! We’re glad Chuck was able to help and we appreciate you taking the time to share your experience. Thanks for choosing MBA Roofing!
- 5 out of 5Joseph Rhyne III3 months ago
Chuck at MBA Roofing is awesome! Very responsive and does excellent work! Highly recommend him and his team!
Reply from the business
Thanks for the review, Joseph! We’re glad Chuck took great care of you and kept everything on point. We really appreciate your recommendation.
- 5 out of 5Mike Rodgers4 months ago
Chuck at MBA roofing performed our roof inspection. I know we had damage caused by the wind in one section of the roof, but wanted the entire roof checked out. He was friendly, professional and very thorough. He even sealed a few areas of concern and didn’t charge us. He took plenty of pictures showing areas he thought we should keep an eye on. I never felt any pressure to choose MBA but ended up going with them because of my interaction with Chuck! Thanks Chuck for making our roof repair a pleasant experience!
Reply from the business
Thank you for sharing this, Mike! It’s great to hear Chuck made the inspection stress-free and that the extra care he took really stood out. We’re glad you felt confident choosing us and are grateful for the opportunity to take care of your roof!
- 5 out of 5Greg Edwards4 months ago
This was a free inspection, although MBA Roofing has done work for me previously. Chuck was efficient and thorough with his inspection and showed me photos of a couple of areas where he applied some clear caulk to. I was pleased with his professional approach to this inspection.
Reply from the business
Greg, thank you for sharing this! We’re glad Chuck made the inspection worthwhile and took the time to show you exactly what he found and fixed. We appreciate your continued trust in MBA Roofing.
- 5 out of 5Carol Harris5 months ago
Chuck was the team member who came to look at my roof. Wonderful young man! On time..polite..listened..carefully looked at all areas of concern. Business minded..not pushy...100% I would recommend Chuck and the company.. Can't answer your last two questions for we havent spent any money at this point. Waiting on bid Thank you Carol Harris
Reply from the business
Thanks, Carol! We’re glad you had a good experience with Chuck and appreciate the kind words. We look forward to helping whenever you’re ready.
- 5 out of 5Robert Brown5 months ago
Chuck was great! He explained everything and was clear on next steps. He took the time to make sure no leaks occurred while waiting on the final fix. Thanks again Chuck.
Reply from the business
Thanks, Robert! We’re glad Chuck kept you informed and made sure everything stayed protected. We appreciate you choosing MBA Roofing.
The latest post from this business
Posted by MBA Roofing of Hickory to their own Google profile 2 months ago. Their words, not ours.
This customer chose Owens Corning Desert Tan shingles for their new roof, and the finished look is incredible! With a wide variety of shingle colors available, you can choose the perfect option to complement your home’s style. 5 days ago
What MBA Roofing of Hickory says about itself
Taken from the business’s own website. We have not checked any of it. These are quotes, not credentials — a roofer writing “licensed and insured” on their homepage is not evidence that they are.
States years in business
“…With over 15 years in business, MBA Roofing showcases…”
Free estimates
“…for Repair & Replacement Get Your Free Estimate Call (828) 276-1883 Comprehensive…”
Financing available
“…We Support The Hickory Community Financing Options for Roof Repairs in Hickory, NC MBA…”
Mentions the BBB
“…Learn More Duro-Last Better Business Bureau GAF Owens Certified Contractor…”
Family owned
“…Family-Owned and Operated MBA Roofing is a…”
Other roofers in Hickory
Ranked by how many ratings Google has counted.
| Roofing contractor | Google average | Ratings counted | One and two star | Contact |
|---|---|---|---|---|
| Fidelity Roofing Inc.cleanup, thoroughness, new roof installation4.9296 ratings0.7% one and two star(828) 708-7663 | 4.9 | 296 | 0.7%2 of 296 | (828) 708-7663 |
| Integrity Roofing, LLCroof replacement, cleanup, insurance claim assistance4.8262 ratings4.2% one and two star(828) 448-0855 | 4.8 | 262 | 4.2%11 of 262 | (828) 448-0855 |
| Premiere Roofing & Guttersgutter replacement, courteous staff, new roof installation4.9239 ratings2.1% one and two star(828) 640-7320 | 4.9 | 239 | 2.1%5 of 239 | (828) 640-7320 |
| Catawba Valley Roofing & Restoration LLCinsurance claim assistance, new roof, roofing crew5.0176 ratings0.6% one and two star(828) 962-0617 | 5.0 | 176 | 0.6%1 of 176 | (828) 962-0617 |
| A Plus Roofing - Hickoryroof replacement, gutters, gutter replacement5.0167 ratings0.6% one and two star(828) 851-6440 | 5.0 | 167 | 0.6%1 of 167 | (828) 851-6440 |
| Elite Roof and Solar - Hickorygutters, thorough inspection, new roof4.8152 ratings5.3% one and two star(828) 333-4818 | 4.8 | 152 | 5.3%8 of 152 | (828) 333-4818 |
Where this page comes from
Every figure above is Google’s, captured on 24 September 2026. The star average and the 147 ratings behind it are counted by Google across all of its reviews. The review text on this page is a sample — we hold 147, of which 127 have any text — and it is not everything Google shows.
Roof Warden does not verify licenses, bonds, insurance or workers’ compensation cover, and nothing on this page should be read as though we had. Confirm those directly with the contractor and with your state or provincial licensing body before you hire anyone.