Master Roofers | NH

All 2 of the one and two-star reviews we hold for Master Roofers | NH, most recent first.

• 1 out of 5Ernst Familya year ago

  They drive their company branded vehicle recklessly. They were swerving in and out of lanes going 90mph on Rt3 North, blasted through the Toll booth area at 45+ mph, cut off multiple people to get back into the passing lane where they camped out while occasionally slamming on their brakes. I couldn't get away from this guy fast enough. I see drivers every day driving like they couldn't care less about the people and other cars around them BUT I don't usually see people dumb enough to do it in company branded vehicles. They should be ashamed. Hire a company that drives respectfully, that cares about the other people on the road. Avoid. Edit: I did actually call and leave a message at the time that it happened. I got the phone number right off of the side of the truck. Check your voicemails, I left one this morning. I also have a photo of the truck, and along with that photo the location coordinates are listed as 42.880322,-71.484694 which is on the Everett Turnpike heading north, in Merrimack NH. This was absolutely your company's vehicle, driving recklessly.

  Reply from the business

  Hello Ernst Family... we are very sorry that you believe once of our company vehicles was acting in this manner. We pulled our vehicle GPS record and do not see a company vehicle in that area at that time. If you would like to call our office and share more details of the specific vehicle you feel was ours, and the incident we would absolutely appreciate it and investigate. Master Roofers is a local company, and a staple of the community since 1942. We take our conduct with our customers and the community at large very seriously.

• 1 out of 5Steven Burnsa year ago

  At 7pm last nite on 495 South by Lowell I had a Masters Roofers van tailgating me with high beams on at 80 miles an hour. I watched him force everyone out of his way. Good job representing the company.

• skylight replacement40
• professional crew18
• polite staff15
• estimate13
• hard working crew8
• new roof installation6
• flat rubber membrane roof2
• thorough clean up2
• window replacement2
• detailed quote2

14 more of the 212 reviews we hold text for, most recent first. We do not hold every review Google has.

• 5 out of 5Ann L2 days ago

  Great experience from start to finish. The glass in my skylight shattered. John Burton kept in contact with me througout the process and answered all my questions. Chris fitted me in to their production schedule. Jordan and Shane came out today and were professional and respectful of my property. Highly recommend.

• 5 out of 5Sandra Bravo3 weeks ago

  Tim, Justin and Seiler did a top notch job installing new Velux skylights. I would hire Master Roofers again without a doubt!.

• 5 out of 5Holly Ballester4 months ago

  We are very pleased with Master Roofers. Extremely thorough inspection and we were provided with a detailed description of scope of work with photos. Work was performed yesterday. Justin and David were friendly and also very thorough, …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Glen Perry4 months ago

  Absolutely wonderful experience! We had Pat and Justin, and those guys really know their stuff! We HIGHLY recommend Master Roofers!

  Reply from the business

  Glen, thank you for the wonderful review! We’re thrilled Pat and Justin provided excellent service and that you had such a positive experience. We truly appreciate your high recommendation of Master Roofers. If you ever need anything else, we’re here to help.

• 5 out of 5Daren GeddesEdited 4 months ago

  Whenever I call master rufers for a commercial service call, they respond very quickly and Evan. And his son, who generally show up to do the repairs. Do an awesome job and there follow-up is most excellent.

• 5 out of 5T D (TD62NH)4 months ago

  Master Roofers crews are very responsive, and took the time to inspect and repair our aging roof. The excessive winter and ice presented some difficult condition, but the team work through the leaks, and plugged them all. Great work and timely response by the crew.

• 5 out of 5sandra4 months ago

  They swapped out my kitchen window. The team did an excellent job. Pleased with work. They also changed 3 skylights. What a difference...kept the house much warmer.

• 5 out of 5John P. Hogan6 months ago

  Master Roofer’s motto is “If the customer is happy, we’re happy.” I heard this several times. They clearly strive hard to achieve this goal. Master Roofers installed a new roof, replaced three skylights, replaced trim, and installed some gutters, etc., all in the extreme cold of February! The entire process was very transparent. Jim Cutter went out of his way to come to our house, listen to our needs, and prepared a proposal with several options for us to evaluate. Stephanie efficiently guided us through the online process of reviewing the contract and making our selection. Once we accepted the proposal and paid the deposit, the date for our job was set in a short amount of time. Louis, his crew, and Tim arrived on time and completed the entire job in a few days. They were extremely polite, highly skilled, and very professional. It was a pleasure to communicate with them as the job proceeded – again “If the customer is happy, we’re happy.” They did an excellent job of cleaning up and all we are left with is an amazing-looking new roof, fabulous skylights, and the peace of mind that our house is now safe from the elements for years to come.

  Reply from the business

  Thank you, John, for the wonderful 5-star review and for highlighting our “If the customer is happy, we’re happy” motto. We’re glad Jim, Stephanie, Louis, Tim, and the crew could provide clear options, timely service in the extreme cold, and a thorough cleanup. It’s great to hear the new roof and skylights look amazing and give you peace of mind. Please reach out anytime if you need anything else or have questions about your roof.

• 5 out of 5Davie Bryant6 months ago

  Had Joel and Bud come out for some roof leaks they both worked hard to find and fix the leaks, I have worked with them before and I can’t say enough about them both men are outstanding they never fail. Thank you both

  Reply from the business

  Thank you so much, Davie — we really appreciate your kind words. We're glad Joel and Bud were able to locate and repair the roof leaks and that they continue to earn your trust. We’ll be sure to pass your compliments along to them. Please reach out anytime you need assistance.

• 5 out of 5Manny Jasus7 months ago

  Master Roofers just finished our new roof and we are very happy! Dave the Site Manager was very nice and knowledgeable. He explained things to me …

  Google cut this review short. The full text is on their Google profile.

• 5 out of 5Bud Kelly8 months ago

  The Kelly boys are the absolute best

• 5 out of 5Anita9 months ago

  Justin and the crew did a great job installing my new skylights and new roof.

• 5 out of 5Tom Losonczy10 months ago

  Master Roofers replaced 2 aging Velux skylights with beautiful, energy efficient solar Velux skylights with shades. Pat, Tim & crew were pleasant, extremely competent, & true craftsmen. They were courteous & treated our home as if it was theirs & cleaned up beautifully leaving behind a work of art. They even matched our roof shingles perfectly making us see why they are masters when it comes to roofs & skylights. Highly recommended.

  Reply from the business

  Thank you for the wonderful 5 Star Review, Tom! Since 1942 Master Roofers has had the privilege of serving our friends and neighbors in NH, Southern ME, and the North Shore of MA with expert craftsman ship provided by skilled, friendly, respectful team members. It makes our day to hear how happy you are with your beautiful new skylights and the service our team provided you. Thank you and we are grateful for the opportunity to be your roofing and skylight partner!

• 5 out of 5Tony CapraroEdited 11 months ago

  Working with Nick Vincent and his follow up and attention to detail has been amazing! He responds immediately and has been great in giving us his input and expertise. Would highly recommend giving Nick and Master Roofers an opportunity to …

  Google cut this review short. The full text is on their Google profile.

  Reply from the business

  Thank you for the amazing 5 Star Review, Tony! One of Master Roofers core values is to "Commit to Excellence" and that extends from our first interaction thru the completion of your roofing and skylight project. Knowledgeable, friendly and responsive team members who are roofing professionals... like Nick.. help us to achieve that value for our customers. We are grateful for the opportunity to be your roofing and skylight partner!

Don't wait for a leak to check your roof. 🏠 Most roofing problems in New Hampshire start long before water ever reaches your ceiling - lifted shingles, worn flashing, and small gaps that winter weather quietly makes worse. A regular roof inspection helps our crews catch these issues early, before they turn into interior damage and costly repairs. Serving Manchester, NH and communities across New Hampshire, Southern Maine, and the North Shore of Massachusetts for over 80 years. GAF Master Elite roofing contractor. 📞 (603) 623-497315 hours agoLearn more

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